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Public relations, representation
and marketing consulting

www.comunicacioniberoamericana.com
Comunicacion Iberoamericana is a global public relations,
   representation and marketing consulting firm with more than 10
   years of experience. We focus on the design and execution of
   communication and marketing strategies in Europe and America.



To achieve our clients objectives we offer the following services:

* Strategic communication consulting
* Research, studies and analyses
* Communications strategy design
* Communications plan implementation
* Public relations and public affairs campaigns
* Marketing communications
* Media relations
* Crisis communications
* Support for public biddings or tenders
* Representation of corporations and institutions
* Design and production
* Foreign trade and international promotion
Our Mission
Our mission is to create and change perceptions in order to achieve business objectives,


Our Vision
through a high-performance, quality-oriented, personalized service.


We work to provide greater certainty to our clients regarding their strategic communicational
management, through a wide experience in the following fields: business, finance, tourism


Our business philosophy:
and government, both in Europe and America.



* To advise our clients based in our experience and expertise
* To develop a unique work methodology
* To focus on customer service and develop a personal relationship with our clients
* To promote a multicultural, multilingual team including consultants from a variety of
  disciplines and nationalities
* To provide integral communications solutions, tailored specifically for each client
* To develop long term relationships with our clients



  “Our mission is to create and change
  perceptions in order to achieve
  business objectives, through a
  high-performance, quality-oriented,
  personalized service.”
Comunicación Iberoamericana is a global consultant group with
    operating capacity through our own offices and a solid international
    network of partners that allows us to provide strategic attention to
    our clients in Europe, North America and Latin America.



Comunicación Iberoamericana currently manages public relation and
strategic communication accounts in:
 Spain                    France                 Argentina

 Italy                    Mexico                 Germany

 United States            United Kingdom         Chile
“We have broad experience in the
fields of business, finances, tourism
and government in both Europe and
America.”
Clients
Comunicacion Iberoamericana has provided services to clients from
very diverse fields and sectors. We cater to the communication needs
of institutions from areas such as tourism, finance, education, real
estate, technology, strategy and public management.
Clients




The Mexico Tourism Board is the organiza-
tion entrusted to coordinate, design and de-
velop the national and international strate-
gies for tourism promotion of Mexico, with
active participation of stakeholders in the
industry.

 Strategic consultancy, crisis commu-
 nications, media relations, training,
 public relations and media material
 production in Mexico, Canada, United
 Kingdom, France and Italy.

www.visitmexico.com
The Argentine Tourism Board promotes and
develops the implementation of activities for
national and international tourism promo-
tion, economic development with social inclu-
sion and conservation of the national touristic
patrimony.


 Strategic consultancy, media relations,
 public relations and event planning.

www.turismo.gov.ar
Clients




Oliver Wyman Consulting, consisting of more     KROLL is the world’s leading risk management
than 2500 professionals in more than 40 cit-    consulting company. It specializes in reducing
ies around the world, is the global leader in   risk, solving problems and taking advantage
management and consulting. It combines a        of opportunities through a range of services
deep knowledge of the industry with specific    such as research and intelligence, prevention
expertise in strategy, operations, risk man-    of money laundering, businesses restructur-
agement, organizational transformation and      ing, security and crisis management, elec-
leadership development.                         tronic intelligence, professional background
                                                checks and forensic financial services.
 Strategic consultancy, crisis commu-
 nication, media relations and public            Strategic consultancy, media rela-
 relations.                                      tions, training and public relations.
www.oliverwyman.com
                                                www.kroll.com
The National Board of Elections of Peru con-        Grupo SM is an independent Spanish pub-
trols the legality of the electoral process, ref-   lishing house with a leading presence in the
erendum and other public affairs questions,         Latin American text book industry, as well as
thus guaranteeing respect for the will of the       in children and youth literature.
people, at the same time certifying electoral
results and granting the corresponding cre-          Strategic consultancy, media relations
dentials to the President, Congress, regional        and professional relations.
and local authorities.
                                                    www.grupo-sm.com
 Strategic consultancy, crisis communi-
 cations, media relations, training.

www.jne.gov.pe
Clients




Safe Democracy Foundation provides in-         Spain’s Ministry of Education and Science is
novative ideas and solutions to the world’s    the Government’s office in charge of generat-
most pressing events, based on its firm com-   ing and implementing procedures regarding
mitment to a just, transparent and secure      education, science and technology, universi-
democracy for all.                             ties and sports.

                                                Design and production of
 Event planning, press office and               communication materials.
 media relations.
                                               www.mec.es


http://english.safe-democracy.org/
Litvinenko Justice Foundation follows the        The Barcelona Design Group comprises a pro-
murder of Alexander Litvinenko in London.        fessional team with more than 10 years expe-
It aims to ensure that these crimes are thor-    rience in the real estate market (mediation,
oughly investigated and that those who           promotions - construction and temporary
planned and committed them are identified        home rentals).
and brought to justice. It will also campaigns
to ensure that this murder is not forgotten       Strategic consultancy and public
by the governments.                               relations.

 Media relations, public relations.
                                                 www.desigbarcelona.com
www.litvinenko.org.uk
Clients




DYPSA is a company with more than 35 years      The IPCVA (Argentinean Institute for Bovine
of experience in the construction and the in-   Meat Promotion) is focused on increasing
tegral development of real estate in Argen-     and consolidating Argentine bovine products,
tina and Latin America. DYPSA has developed     supported by the historical tradition of this
top class residences in Puerto Madero, Bue-     product and the prestige gained in the inter-
nos Aires, which symbolize a new concept        national market.
of lifestyle. They have offices in Madrid and
Barcelona.                                       Strategic consultancy, media
                                                 relations, marketing communication
 Strategic consultancy, media                    and public relations.
 relations, marketing communications
 and public relations.                          www.ipcva.com.ar


www.dypsainternational.com
Founded in 2001 by the most important           The Acqua project in Uruguay is an outstand-
promoters of the local real state sector, the   ing building of 34 apartments designed by
CEDU (Chamber of Argentinean Urban En-          the well-known architect Rafael Viñoly. It is
trepreneurs), contributes to the sustainable    an architectural jewel for its innovative de-
development and permanent professional-         sign and will become an icon of real state in
ization of real state sector in Argentina.      Punta del Este.

 Strategic consultancy, media                    Strategic consultancy, media
 relations, marketing communication              relations, marketing communication
 and public relations.                           and public relations.

http://www.cedu.com.ar
                                                http://www.acqua.com.uy
Clients




The World Tourism Organization (UNWTO/           CYBEX is a pioneer consultant company in
OMT) is a specialized agency of the United       digital forensic services. It leads the man-
Nations and the leading international organi-    agement of electronic evidence and corpo-
zation in the field of tourism. It serves as a   rative forensic risks in virtual scenarios. Cy-
global forum for tourism policy issues and a     bex offers services in Forensics & Litigation,
practical source of tourism know-how.            Forensics & Risk y Forensics & Technology
                                                 and delivers professional training services.
Comunicación Iberoamericana is an affiliate
member of the WTO.                                Strategic consultancy, media
                                                  relations, marketing communication,
 Presentation of worldwide tourism
                                                  production of communication
 statistics 2008.
                                                  materials, public relations.
www.unwto.org                                    www.cybex.es
Santa Bárbara Airlines is a Venezuelan airline   Tequilas de la Doña is a Mexican company
with more than 10 years of experience that       dedicated to the design, manufacture, distri-
launched operations in Spain during the year     bution and commercialization of wines and
2002.                                            liquors in Mexico and worldwide.

It currently operates in the Madrid and Te-       Strategic consultancy, media
nerife airports.                                  relations, marketing communication
 Media relations, marketing commu-                and public relations.
 nication and public relations.
                                                 www.tequilasdeladona.com
www.sbairlines.com
Clients




Sonico.com is a virtual tool that allows us-   The Spanish Institute of Foreign Trade (ICEX)
ers to share information, photos, videos and   provides services to Spanish companies in
messages as well as to interact with friends   order to encourage and ease their interna-
and known people in a safe, organized and      tional expansion.
fun way.
                                                Media Relations, event management,
 Media relations, marketing                     market communication and Public
 communication and public                       Relations.
 relations.
                                               www.icex.es
www.sonico.com
The National Housing Commission is the fed-      “Vinos de España” – Wines of Spain - is a
eral body responsible of coordinating advo-      brand created by ICEX to group up the pro-
cacy for housing. It aims towards the fulfill-   motion activities related to the export of
ment of the objectives and goals set by the      Spanish wine.
Federal Government in housing, as stated in
the National Shelter Program 2007-2012: To-       Media Relations, event management,
wards a sustainable housing development.          market communication and Public
                                                  Relations.
 Media Relations, event management,
 market communication and Public
 Relations.                                      www.winesfromspain.com


www.conafovi.gob.mx
Clients




Situated in Pastrana, a little town in the Span-   Founded in 2000, Argentinean Airlines is the
ish countryside, the Rural Spa invites its visi-   leading air transport company of the country.
tors to recline and relax.                         Its goal is to provide top passenger and cargo
                                                   services to important destinations within the
 Media Relations, event manage-                    borders of Argentina and worldwide.
 ment, market communication and
 Public Relations.                                  Media Relations, event manage-
                                                    ment, market communication and
www.sparural.com                                    Public Relations in Mexico.

                                                   www.aerolineas.com.ar
Founded in 1992, Imaginarium is today the      Founded in 1986, FAMO gathers Spanish
best valued toy store in the world. It has     manufacturers of office furniture. It is a non
made a name for itself through its own brand   profit organization created by the manufac-
of products combining games, education,        turers themselves and it strives for the pro-
fun, imagination and creativity.               tection of their rights and interests.

 Media Relations, event manage-                 Media Relations and event
 ment, market communication and                 management.
 Public Relations.
                                               www.famo.es
www.imaginarium.es
Clients




Three five star hotels in Argentina, that have    ProMexico is the federal Government organ-
become a standard of luxury and exclusivity       ism that coordinates the strategies to pro-
in the hotel industry. Their complete offer       mote Mexico in the international economy.
greatly satisfies all the needs of business and   It provides support for exporters and imple-
pleasure guests.                                  ments actions to attract foreign investors.

 Media Relations and event                         Market research.
 management
                                                  www.promexico.gob.mx
www.panamericano.travel
www.casalossauces.com
www.panamericanobariloche.com
The Argentinean Chamber of Entrepreneurs       Madrid’s Board of Tourism is an autonomous
in Spain aims to improve the presence of Ar-   organism that welcomes tourists during their
gentinean corporations in Spain by provid-     visit to the city. It’s main function is to manage
ing commercial and investment incentives.      the visitors experience, fulfilling expectations
It also promotes Argentinean culture so that   through excellent services and new touristic
the national products are known all around     products that are attractive and effective.
the world.

 Media and public relations                     Marketing event management

                                               www.esmadrid.com/patronato
www.ceaes.com
The Tourism Authority of Panamá is the Go-
vernment agency that abroad promotes all
the tourism activities the country has to offer.
They are currently working on a master plan
on sustainable tourism development, 2007-
2020, and its offer is structured around seve-
ral settled promotions: History and culture,
ecotourism, sports and adventure, The City
of Panamá, sun and beach, business and in-
digenous groups.

 Media relations, Public Relations
 and organisation of events.

www.atp.gob.pa
| 26




       Services
       At Comunicacion Iberoamericana we identify our clients’ present and
       potential global business vision. Our experience and international
       network allows us to design and execute integral communication
       actions to position their brand or product. We create and change
       perceptions in order to achieve business objectives, through a high-
       performance, quality-oriented, personalized service.
Services




            Consultoría
                             Planificación
            estratégica




                      Gestión y
                      ejecución




Strategic Consulting
* Strategic communications design
* Research, reports and studies

Planning
* Communication plans drafting

Management and Production
* Public relations campaigns
* Media relations
* Marketing communications
* Public affairs
* Crisis Communication
* Tenders and contests
* Training
* Design and Production of Communication Material
* Foreign Trade and International Promotion
Strategic Consulting                            Media Relations
* Creative and effective corporate commu-       * Proactive generation of corporate, pro-
nications strategies                            duct and services news
* Research, studies and reports, communi-       * High performance results, in quality and
cations audits and market research              quantity
* Strategic communications consulting: po-      * Drafting and writing of press notes and
sitioning of the company, brand, executives,    dossiers
products and services
                                                * Press release support

Research
                                                * Press office management
                                                * Creative development of press coverage
* Image and positioning audits                  opportunities

                                                Public Affairs
* Qualitative and quantitative studies
* Competition studies
* Analysis of comparative product positio-      * Lobbying with central, autonomous and
ning                                            municipal Administrations
* Press coverage follow-up reports              * Public relations with chambers of com-
                                                merce and corporate associations
* Creative and effective corporate commu-
nication strategies design                      * Creation of allies and supporters networks
* Study and report development: communi-        * Analysis and study of project viability
cations and market research audits
* Communications strategies consulting: po-
sitioning of the company, brand, executives,
products and services

Public Relations
* PR program design
* Press conference organization and mana-
gement
* Event organization (Fairs, conferences,
congresses, meetings)
                                                   “We designed and implemented
* Design of creative and effective strategies      the strategy and campaign of
for corporate communication.
                                                   public relations for tourism of
                                                   several countries in Spain”
Services




Marketing Communications                         * Public presentation design
* Product launching, presentations and road      * Strategic partners search in Europe and
shows                                            Latin America
* Public relations consulting within the media   * Project promotion through communica-
                                                 tions campaigns
* Conference/event speaker training
* Marketing events                               * Lobbying campaigns
* Product positioning analysis and consulting    * Communications strategy design to en-
                                                 hance product positioning before and after
* Social Networks: Facebook, etc.
Crisis Management
                                                 awarding

                                                 Training
* Crisis strategy defining
                                                 * Spokespeople training
* Risk and scenario analysis
                                                 * Training for public appearances
* Crisis handbook preparation
                                                 * Crisis situation drills
* Evaluation and interpretation of outcomes
                                                 * Collaboration agreements with universities
* Crisis prevention
Tenders and contests
                                                 * Presentations to sales force, clients, media, etc.
                                                 Design And Production of communication
                                                 materials
                                                 * Creative design and production of commu-
                                                 nication materials
                                                 * Editorial design
                                                 * Multimedia production
                                                 * Website design
   “We train communications,                     Foreign trade and international promotion
   spokespeople and crisis                       * Promotion campaigns
   simulation teams”                             * Commercial missions
                                                 * Market surveys
                                                 * Participation in trade fairs
Press conference organization   Event management




Interview support               Press management during fairs




Media and public relations      Sponsorship management
Success Cases
At Comunicacion Iberoamericana we have extensive years of
experience and many cases to back up our clients communication
success. We have developed a unique methodology that together
with our global network of strategic partners, allows us to contribute
a complete vision of the communication and public relations scene,
so we can position our clients at the top of their sectors.
Success Cases




Comunicacion Iberoamericana is the official Communication and Public Rela-
tions agency of the Mexico Tourism Board in:
* Europe. 19 countries. (2006-07)
* Mexico, Canada, France, Italy, United Kingdom and its corresponding second-
ary markets (07-09)

The value of the work lies essentially in the knowledge of the product we sell and the clear
view we have of each market.

The actions taken place have been developed in five languages simultaneously and are divided
in information, media relations, large promotional events, promotional opportunities, man-
agement of critical issues and research.

In 2008, we managed the communications and press activities in over 70 international fairs
and exhibitions, managed to take more than 1100 journalists on press travel and placed over
12000 newspapers articles from more than 19 countries with an advertising value of over 50
million Euros.

Comunicacion Iberoamericana has provided Mexico with a privileged presence in the media
for the relevant markets, generating an annual audience of more than 520 million people in
our operation markets, and thus a return on investment higher than ten points.
Public appearances management              Design and production or virtual press material




Design and production of informative and   Promotional opportunities
promotional material




Press trips                                Fairs and events
Success Cases




We succeeded in placing Mexico as a magical destination for diverse media such
as Travel Weekly (United Kingdom), El Viajero de El Pais (Spain), Le Figaro and
Voyages d’Affairs (France), Toronto Star and Le Journal de Montreal (Canada) as
well as the major print and electronic media in our country.




                                                               Rutas del Mundo
                                                               Magazine,
                                                               Spain




                                                               Golf Magazine,
                                                               France
Virtual press room: Design and translation to five languages




Press kits: Design and production




Press kits: Design and production
Success Cases




The Ministry of Tourism of Argentina strives for the promotion and development of domestic
and international tourism to Argentina, implementing national policy and commercial air navi-
gation, exclusively related to the area of Tourism.

Comunicacion Iberoamericana has been the public relations agency of Argentina in the Iberian
Market (Spain and Portugal) since 2005, managing the media image of the destination in the
press and coordinating the participation in tourist fairs and exhibitions in Spain.

Only in 2009, Comunicacion Iberoamericana has placed more than 500 articles about Argen-
tina in the Spanish press, with an advertising value worth over 15 million Euros.

Thanks to the efforts of Comunicacion Iberoamericana, the presence of Argentina as a destina-
tion in FITUR 2008 has been the most successful of the past years, even receiving the award
for Best Stand. Moreover, the presence of Diego Armando Maradona and the media impact
caught the attention of hundreds of visitors
Awarding of the Best Stand in the
category countries for the design
and innovation of the activities that
took place during those days.
Success Cases




Media coverage of the destination’s promotion during FITUR 2008
Team




   Team
   Comunicacion Iberoamericana has an interdisciplinary and international team,
   with highly trained professionals with global experience who are flexible,
   creative and committed to each and every one of our clients.




Diego Barceló
President
He has advised more than 30 major companies in Spain, the United States and Argentina,
in corporate communications, marketing, public relations and lobbying. He has extensive
experience in strategy development and implementation of corporate communications
campaigns.
Diego Barceló’s most recent projects are:


* Design of a communications strategy for an international consulting firm in Spain.
* Touristic promotion for and American country in more than 20 international markets
* Business communications for a State Communications Secretariat
* Product and services launch from the U.S. to Latin America
* Product positioning strategy in Spain and Portugal
* Redesign of a corporate communications strategy for an European publishing firm
* Crisis communications management for a South American airline in Europe
* Media relations for a Latin American Tourism Secretariat in Europe.

He is a PhD in Social Communications by the Universidad Austral. He studied Business Ad-
ministration at the Universidad de Buenos Aires, post-graduate studies in Public Opinion
and Media (FLACSO), Masters in Corporate Communications from the Universidad Austral,
post-graduate studies in International Relations at the SEI (Madrid) and Masters in Informa-
tion Society at the Universidad Pontificia de Salamanca. He also is a professor at the Jour-
nalism School of the Universidad de Vitoria, at the Instituto Universtario Ortega y Gasset
and at the Political Action Master of the Carolina Foundation. He is a member of the Inter-
national Association of Business Communicators (IABC), PRSA and ADC DIRCOM.
Francisca Castro Almeyra
Vicepresident

She is Vicepresident and Administrative Director of Comunicacion Iberoamericana. She was
founder and president of the Asociación Civil (NGO) “Toda la Mano”, collaborated with the
Endeavor Foundation as Deputy Director and worked at Shackleton Agency. Her experience
is focused on strategic planning; she has consulted for NGOs associated to CIPPEC in stra-
tegic planning and coordinated the Real Madrid campaign in 2006. She graduated from the
Universidad Católica Argentina as a Public Accountant and got a Masters degree in Political
Action and Citizen Participation, Institutional Strengthening and Citizen Participation under
the Rule of Law.

Verónica de los Rios
Account Executive

Veronica graduated from Law School at the Universidad Javeriana in Colombia, and has a
Masters Degree in Political Action and Citizen Participation. She is currently working on her
thesis to complete a Masters in Political and Institutional Communication and is a candidate
for PhD in Government and Public Administration. She has worked as Media Consultant and
Public Relations Manager for several private and public organizations in Colombia, Spain and
the United States.


María Jesús Martín
Account Executive

She has a degree in Humanities by the University Carlos III of Madrid and a Masters in Adverti-
sement and Corporate Communication from ESIC (Marketing and Business School) in Madrid.
She began her career in Internal Communication and Public and International Relations wor-
king for companies such as CEOE (the Spanish Confederation of Business Organizations), the
Spanish Association of Consulting Firms, and multinationals such as Ikea. She currently lives in
Mexico and works as Account Executive for Comunicacion Iberoamericana.
Team




María José García Rodríguez
Account Executive

She has a degree in Information Sciences (branch of Journalism) in the Universidad Pontificia
of Salamanca and a Masters in Communication in Public and Politic Institutions at the Univer-
sidad Complutense de Madrid. She began her career as an editor for local and national print
and broadcast media.
Later she worked in the area of corporate communication where she dealt with customers
from the tourism sector: hotel chains, touristic destinations, online travel agencies, fitness
centers and wine tours. She has also produced several tourism related articles.


Miriam Eckert
Associate Consultant

She has a degree in Linguistics, Economics and Cultural Studies with specialization in Latin Ameri-
ca and Spain, from the Passau University in Germany, and also a degree in Intercultral Economics
from the Universidad San Salvador in Buenos Aires, Argentina. She has journalistic experience
and does freelance work for several media in Germany. During her years as a student she parti-
cipated in projects in Argentina, Mexico and Mozambique, working as event coodinator, multi-
media teacher and implementing an information netowrk for students and teachers in cultural
projects. Her eagerness and motivation got her the Kemper Award and the ASA scholrship by
InWent, Lufthansa Cargo, DAAD, ITB Berlin and UN-Millenium Villages. At Comunicación Ibero-
americana she collaborated with the Mexico Tianguis and Promexico.


Diana Cecilia Torres Álvarez
Associate Consultant

She graduated in Organizational Communications from the Universidad Autonoma del Noreste
in Mexico with specialized studies in Political Communications, and is a candidate to be Masters
in Political and Institutional Communications at the Instituto Universitario Ortega y Gasset in
Madrid, where she is also studying an Information Society PhD. She has collaborated with the
European Research Centre about Mexican issues and has been a full time professor at the Uni-
versidad Interamericana in Mexico, teaching journalism and organizational development.
Her experience as a journalist won her the Regional University Journalism Award in Coahuila,
Mexico. She worked in media and public relations management for Mexican political parties.
She was founder and director of institutional relations for Estrategia Comunicación e Imagen, a
publishing and public image consultant. At Comunicacion Iberoamericana she has worked as PR
coordinator for the Mexico Tourism Board in Europe and Canada, and she currently directs the
research and analysis area at CCIBA.
Isabella De Zan Hatch
Account Assistant

She is currently studying Journalism at the European Design Institute-IED in Madrid. She has
worked as organizer for several events in Panama City and has also collaborated in the promotion
of Argentina as a destination working as hostess for the Board of Tourism office in Madrid. She
is a usual collaborator of Comunicación Iberoamericana assisting in touristic projects and doing
communication, marketng and public relations.

Lorena Velázquez Alejo
Account Executive

She graduated in Communication Sciences from the Universidad del Valle in Mexico, and has
a diploma in Audiovisual Media From the Universidad Europea de Madrid (Villaviciosa, Spain).
Lorena worked as Assistant Account Executive for AB Comunicacion Agencia RRPP, and has
done collaborations as a radio newscaster for the show Vanguardia, as a reporter for the En-
tretenimiento y Travesías portal, and as an editor for the e-magazine Carta de Mexico. She
currently works as Account Executive for Comunicacion Iberoamericana.

Estíbaliz Maldonado Maldonado
Administrative, Madrid Office

She holds a technical degree in Administration and Accounting. During her professional career she
has worked in various sectors, such as renewable energies, health, trade, tourism, financial consul-
tancy and multinationals.
Her experience is focused on corporate finance and fiscal management, complying with Interna-
tional Accounting Standards (IAS). Her last experience before joining the team of Comunicacion
Iberoamericana was at the accounting area of the Spanish hotel group Silken.
For more information contact:




             Spain
             C/Velazquez 55, 5º C [28001]
Follow us:   Madrid
             Phone +34 915757121. Fax: +34915768032
             info@cciba.net

             Argentina
             Viamonte 752 Piso 4[C1053ABP]
             Buenos Aires
             Phone +54 11 5238 5510
             info@cciba.net

             México
             Ejercito Nacional Nº 418, 7º, Of. 729,
             [11570]
             Col. Chapultepec Morales, Del. Miguel
             Hidalgo
             México, DF
             Phone/Fax +52 55 1101 1776
             info@cciba.net

             United States
             415, Madison Avenue, 15th, [10017]
             New York, NY, USA,
             Phone +1 646 673 8669
             info@cciba.net
www.comunicacioniberoamericana.com

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Credentials Comunicacion Iberoamericana

  • 1. Public relations, representation and marketing consulting www.comunicacioniberoamericana.com
  • 2. Comunicacion Iberoamericana is a global public relations, representation and marketing consulting firm with more than 10 years of experience. We focus on the design and execution of communication and marketing strategies in Europe and America. To achieve our clients objectives we offer the following services: * Strategic communication consulting * Research, studies and analyses * Communications strategy design * Communications plan implementation * Public relations and public affairs campaigns * Marketing communications * Media relations * Crisis communications * Support for public biddings or tenders * Representation of corporations and institutions * Design and production * Foreign trade and international promotion
  • 3. Our Mission Our mission is to create and change perceptions in order to achieve business objectives, Our Vision through a high-performance, quality-oriented, personalized service. We work to provide greater certainty to our clients regarding their strategic communicational management, through a wide experience in the following fields: business, finance, tourism Our business philosophy: and government, both in Europe and America. * To advise our clients based in our experience and expertise * To develop a unique work methodology * To focus on customer service and develop a personal relationship with our clients * To promote a multicultural, multilingual team including consultants from a variety of disciplines and nationalities * To provide integral communications solutions, tailored specifically for each client * To develop long term relationships with our clients “Our mission is to create and change perceptions in order to achieve business objectives, through a high-performance, quality-oriented, personalized service.”
  • 4. Comunicación Iberoamericana is a global consultant group with operating capacity through our own offices and a solid international network of partners that allows us to provide strategic attention to our clients in Europe, North America and Latin America. Comunicación Iberoamericana currently manages public relation and strategic communication accounts in: Spain France Argentina Italy Mexico Germany United States United Kingdom Chile
  • 5. “We have broad experience in the fields of business, finances, tourism and government in both Europe and America.”
  • 6. Clients Comunicacion Iberoamericana has provided services to clients from very diverse fields and sectors. We cater to the communication needs of institutions from areas such as tourism, finance, education, real estate, technology, strategy and public management.
  • 7.
  • 8. Clients The Mexico Tourism Board is the organiza- tion entrusted to coordinate, design and de- velop the national and international strate- gies for tourism promotion of Mexico, with active participation of stakeholders in the industry. Strategic consultancy, crisis commu- nications, media relations, training, public relations and media material production in Mexico, Canada, United Kingdom, France and Italy. www.visitmexico.com
  • 9. The Argentine Tourism Board promotes and develops the implementation of activities for national and international tourism promo- tion, economic development with social inclu- sion and conservation of the national touristic patrimony. Strategic consultancy, media relations, public relations and event planning. www.turismo.gov.ar
  • 10. Clients Oliver Wyman Consulting, consisting of more KROLL is the world’s leading risk management than 2500 professionals in more than 40 cit- consulting company. It specializes in reducing ies around the world, is the global leader in risk, solving problems and taking advantage management and consulting. It combines a of opportunities through a range of services deep knowledge of the industry with specific such as research and intelligence, prevention expertise in strategy, operations, risk man- of money laundering, businesses restructur- agement, organizational transformation and ing, security and crisis management, elec- leadership development. tronic intelligence, professional background checks and forensic financial services. Strategic consultancy, crisis commu- nication, media relations and public Strategic consultancy, media rela- relations. tions, training and public relations. www.oliverwyman.com www.kroll.com
  • 11. The National Board of Elections of Peru con- Grupo SM is an independent Spanish pub- trols the legality of the electoral process, ref- lishing house with a leading presence in the erendum and other public affairs questions, Latin American text book industry, as well as thus guaranteeing respect for the will of the in children and youth literature. people, at the same time certifying electoral results and granting the corresponding cre- Strategic consultancy, media relations dentials to the President, Congress, regional and professional relations. and local authorities. www.grupo-sm.com Strategic consultancy, crisis communi- cations, media relations, training. www.jne.gov.pe
  • 12. Clients Safe Democracy Foundation provides in- Spain’s Ministry of Education and Science is novative ideas and solutions to the world’s the Government’s office in charge of generat- most pressing events, based on its firm com- ing and implementing procedures regarding mitment to a just, transparent and secure education, science and technology, universi- democracy for all. ties and sports. Design and production of Event planning, press office and communication materials. media relations. www.mec.es http://english.safe-democracy.org/
  • 13. Litvinenko Justice Foundation follows the The Barcelona Design Group comprises a pro- murder of Alexander Litvinenko in London. fessional team with more than 10 years expe- It aims to ensure that these crimes are thor- rience in the real estate market (mediation, oughly investigated and that those who promotions - construction and temporary planned and committed them are identified home rentals). and brought to justice. It will also campaigns to ensure that this murder is not forgotten Strategic consultancy and public by the governments. relations. Media relations, public relations. www.desigbarcelona.com www.litvinenko.org.uk
  • 14. Clients DYPSA is a company with more than 35 years The IPCVA (Argentinean Institute for Bovine of experience in the construction and the in- Meat Promotion) is focused on increasing tegral development of real estate in Argen- and consolidating Argentine bovine products, tina and Latin America. DYPSA has developed supported by the historical tradition of this top class residences in Puerto Madero, Bue- product and the prestige gained in the inter- nos Aires, which symbolize a new concept national market. of lifestyle. They have offices in Madrid and Barcelona. Strategic consultancy, media relations, marketing communication Strategic consultancy, media and public relations. relations, marketing communications and public relations. www.ipcva.com.ar www.dypsainternational.com
  • 15. Founded in 2001 by the most important The Acqua project in Uruguay is an outstand- promoters of the local real state sector, the ing building of 34 apartments designed by CEDU (Chamber of Argentinean Urban En- the well-known architect Rafael Viñoly. It is trepreneurs), contributes to the sustainable an architectural jewel for its innovative de- development and permanent professional- sign and will become an icon of real state in ization of real state sector in Argentina. Punta del Este. Strategic consultancy, media Strategic consultancy, media relations, marketing communication relations, marketing communication and public relations. and public relations. http://www.cedu.com.ar http://www.acqua.com.uy
  • 16. Clients The World Tourism Organization (UNWTO/ CYBEX is a pioneer consultant company in OMT) is a specialized agency of the United digital forensic services. It leads the man- Nations and the leading international organi- agement of electronic evidence and corpo- zation in the field of tourism. It serves as a rative forensic risks in virtual scenarios. Cy- global forum for tourism policy issues and a bex offers services in Forensics & Litigation, practical source of tourism know-how. Forensics & Risk y Forensics & Technology and delivers professional training services. Comunicación Iberoamericana is an affiliate member of the WTO. Strategic consultancy, media relations, marketing communication, Presentation of worldwide tourism production of communication statistics 2008. materials, public relations. www.unwto.org www.cybex.es
  • 17. Santa Bárbara Airlines is a Venezuelan airline Tequilas de la Doña is a Mexican company with more than 10 years of experience that dedicated to the design, manufacture, distri- launched operations in Spain during the year bution and commercialization of wines and 2002. liquors in Mexico and worldwide. It currently operates in the Madrid and Te- Strategic consultancy, media nerife airports. relations, marketing communication Media relations, marketing commu- and public relations. nication and public relations. www.tequilasdeladona.com www.sbairlines.com
  • 18. Clients Sonico.com is a virtual tool that allows us- The Spanish Institute of Foreign Trade (ICEX) ers to share information, photos, videos and provides services to Spanish companies in messages as well as to interact with friends order to encourage and ease their interna- and known people in a safe, organized and tional expansion. fun way. Media Relations, event management, Media relations, marketing market communication and Public communication and public Relations. relations. www.icex.es www.sonico.com
  • 19. The National Housing Commission is the fed- “Vinos de España” – Wines of Spain - is a eral body responsible of coordinating advo- brand created by ICEX to group up the pro- cacy for housing. It aims towards the fulfill- motion activities related to the export of ment of the objectives and goals set by the Spanish wine. Federal Government in housing, as stated in the National Shelter Program 2007-2012: To- Media Relations, event management, wards a sustainable housing development. market communication and Public Relations. Media Relations, event management, market communication and Public Relations. www.winesfromspain.com www.conafovi.gob.mx
  • 20. Clients Situated in Pastrana, a little town in the Span- Founded in 2000, Argentinean Airlines is the ish countryside, the Rural Spa invites its visi- leading air transport company of the country. tors to recline and relax. Its goal is to provide top passenger and cargo services to important destinations within the Media Relations, event manage- borders of Argentina and worldwide. ment, market communication and Public Relations. Media Relations, event manage- ment, market communication and www.sparural.com Public Relations in Mexico. www.aerolineas.com.ar
  • 21. Founded in 1992, Imaginarium is today the Founded in 1986, FAMO gathers Spanish best valued toy store in the world. It has manufacturers of office furniture. It is a non made a name for itself through its own brand profit organization created by the manufac- of products combining games, education, turers themselves and it strives for the pro- fun, imagination and creativity. tection of their rights and interests. Media Relations, event manage- Media Relations and event ment, market communication and management. Public Relations. www.famo.es www.imaginarium.es
  • 22. Clients Three five star hotels in Argentina, that have ProMexico is the federal Government organ- become a standard of luxury and exclusivity ism that coordinates the strategies to pro- in the hotel industry. Their complete offer mote Mexico in the international economy. greatly satisfies all the needs of business and It provides support for exporters and imple- pleasure guests. ments actions to attract foreign investors. Media Relations and event Market research. management www.promexico.gob.mx www.panamericano.travel www.casalossauces.com www.panamericanobariloche.com
  • 23. The Argentinean Chamber of Entrepreneurs Madrid’s Board of Tourism is an autonomous in Spain aims to improve the presence of Ar- organism that welcomes tourists during their gentinean corporations in Spain by provid- visit to the city. It’s main function is to manage ing commercial and investment incentives. the visitors experience, fulfilling expectations It also promotes Argentinean culture so that through excellent services and new touristic the national products are known all around products that are attractive and effective. the world. Media and public relations Marketing event management www.esmadrid.com/patronato www.ceaes.com
  • 24. The Tourism Authority of Panamá is the Go- vernment agency that abroad promotes all the tourism activities the country has to offer. They are currently working on a master plan on sustainable tourism development, 2007- 2020, and its offer is structured around seve- ral settled promotions: History and culture, ecotourism, sports and adventure, The City of Panamá, sun and beach, business and in- digenous groups. Media relations, Public Relations and organisation of events. www.atp.gob.pa
  • 25.
  • 26. | 26 Services At Comunicacion Iberoamericana we identify our clients’ present and potential global business vision. Our experience and international network allows us to design and execute integral communication actions to position their brand or product. We create and change perceptions in order to achieve business objectives, through a high- performance, quality-oriented, personalized service.
  • 27.
  • 28. Services Consultoría Planificación estratégica Gestión y ejecución Strategic Consulting * Strategic communications design * Research, reports and studies Planning * Communication plans drafting Management and Production * Public relations campaigns * Media relations * Marketing communications * Public affairs * Crisis Communication * Tenders and contests * Training * Design and Production of Communication Material * Foreign Trade and International Promotion
  • 29. Strategic Consulting Media Relations * Creative and effective corporate commu- * Proactive generation of corporate, pro- nications strategies duct and services news * Research, studies and reports, communi- * High performance results, in quality and cations audits and market research quantity * Strategic communications consulting: po- * Drafting and writing of press notes and sitioning of the company, brand, executives, dossiers products and services * Press release support Research * Press office management * Creative development of press coverage * Image and positioning audits opportunities Public Affairs * Qualitative and quantitative studies * Competition studies * Analysis of comparative product positio- * Lobbying with central, autonomous and ning municipal Administrations * Press coverage follow-up reports * Public relations with chambers of com- merce and corporate associations * Creative and effective corporate commu- nication strategies design * Creation of allies and supporters networks * Study and report development: communi- * Analysis and study of project viability cations and market research audits * Communications strategies consulting: po- sitioning of the company, brand, executives, products and services Public Relations * PR program design * Press conference organization and mana- gement * Event organization (Fairs, conferences, congresses, meetings) “We designed and implemented * Design of creative and effective strategies the strategy and campaign of for corporate communication. public relations for tourism of several countries in Spain”
  • 30. Services Marketing Communications * Public presentation design * Product launching, presentations and road * Strategic partners search in Europe and shows Latin America * Public relations consulting within the media * Project promotion through communica- tions campaigns * Conference/event speaker training * Marketing events * Lobbying campaigns * Product positioning analysis and consulting * Communications strategy design to en- hance product positioning before and after * Social Networks: Facebook, etc. Crisis Management awarding Training * Crisis strategy defining * Spokespeople training * Risk and scenario analysis * Training for public appearances * Crisis handbook preparation * Crisis situation drills * Evaluation and interpretation of outcomes * Collaboration agreements with universities * Crisis prevention Tenders and contests * Presentations to sales force, clients, media, etc. Design And Production of communication materials * Creative design and production of commu- nication materials * Editorial design * Multimedia production * Website design “We train communications, Foreign trade and international promotion spokespeople and crisis * Promotion campaigns simulation teams” * Commercial missions * Market surveys * Participation in trade fairs
  • 31. Press conference organization Event management Interview support Press management during fairs Media and public relations Sponsorship management
  • 32.
  • 33. Success Cases At Comunicacion Iberoamericana we have extensive years of experience and many cases to back up our clients communication success. We have developed a unique methodology that together with our global network of strategic partners, allows us to contribute a complete vision of the communication and public relations scene, so we can position our clients at the top of their sectors.
  • 34. Success Cases Comunicacion Iberoamericana is the official Communication and Public Rela- tions agency of the Mexico Tourism Board in: * Europe. 19 countries. (2006-07) * Mexico, Canada, France, Italy, United Kingdom and its corresponding second- ary markets (07-09) The value of the work lies essentially in the knowledge of the product we sell and the clear view we have of each market. The actions taken place have been developed in five languages simultaneously and are divided in information, media relations, large promotional events, promotional opportunities, man- agement of critical issues and research. In 2008, we managed the communications and press activities in over 70 international fairs and exhibitions, managed to take more than 1100 journalists on press travel and placed over 12000 newspapers articles from more than 19 countries with an advertising value of over 50 million Euros. Comunicacion Iberoamericana has provided Mexico with a privileged presence in the media for the relevant markets, generating an annual audience of more than 520 million people in our operation markets, and thus a return on investment higher than ten points.
  • 35. Public appearances management Design and production or virtual press material Design and production of informative and Promotional opportunities promotional material Press trips Fairs and events
  • 36. Success Cases We succeeded in placing Mexico as a magical destination for diverse media such as Travel Weekly (United Kingdom), El Viajero de El Pais (Spain), Le Figaro and Voyages d’Affairs (France), Toronto Star and Le Journal de Montreal (Canada) as well as the major print and electronic media in our country. Rutas del Mundo Magazine, Spain Golf Magazine, France
  • 37. Virtual press room: Design and translation to five languages Press kits: Design and production Press kits: Design and production
  • 38.
  • 39.
  • 40. Success Cases The Ministry of Tourism of Argentina strives for the promotion and development of domestic and international tourism to Argentina, implementing national policy and commercial air navi- gation, exclusively related to the area of Tourism. Comunicacion Iberoamericana has been the public relations agency of Argentina in the Iberian Market (Spain and Portugal) since 2005, managing the media image of the destination in the press and coordinating the participation in tourist fairs and exhibitions in Spain. Only in 2009, Comunicacion Iberoamericana has placed more than 500 articles about Argen- tina in the Spanish press, with an advertising value worth over 15 million Euros. Thanks to the efforts of Comunicacion Iberoamericana, the presence of Argentina as a destina- tion in FITUR 2008 has been the most successful of the past years, even receiving the award for Best Stand. Moreover, the presence of Diego Armando Maradona and the media impact caught the attention of hundreds of visitors
  • 41. Awarding of the Best Stand in the category countries for the design and innovation of the activities that took place during those days.
  • 42. Success Cases Media coverage of the destination’s promotion during FITUR 2008
  • 43.
  • 44. Team Team Comunicacion Iberoamericana has an interdisciplinary and international team, with highly trained professionals with global experience who are flexible, creative and committed to each and every one of our clients. Diego Barceló President He has advised more than 30 major companies in Spain, the United States and Argentina, in corporate communications, marketing, public relations and lobbying. He has extensive experience in strategy development and implementation of corporate communications campaigns. Diego Barceló’s most recent projects are: * Design of a communications strategy for an international consulting firm in Spain. * Touristic promotion for and American country in more than 20 international markets * Business communications for a State Communications Secretariat * Product and services launch from the U.S. to Latin America * Product positioning strategy in Spain and Portugal * Redesign of a corporate communications strategy for an European publishing firm * Crisis communications management for a South American airline in Europe * Media relations for a Latin American Tourism Secretariat in Europe. He is a PhD in Social Communications by the Universidad Austral. He studied Business Ad- ministration at the Universidad de Buenos Aires, post-graduate studies in Public Opinion and Media (FLACSO), Masters in Corporate Communications from the Universidad Austral, post-graduate studies in International Relations at the SEI (Madrid) and Masters in Informa- tion Society at the Universidad Pontificia de Salamanca. He also is a professor at the Jour- nalism School of the Universidad de Vitoria, at the Instituto Universtario Ortega y Gasset and at the Political Action Master of the Carolina Foundation. He is a member of the Inter- national Association of Business Communicators (IABC), PRSA and ADC DIRCOM.
  • 45. Francisca Castro Almeyra Vicepresident She is Vicepresident and Administrative Director of Comunicacion Iberoamericana. She was founder and president of the Asociación Civil (NGO) “Toda la Mano”, collaborated with the Endeavor Foundation as Deputy Director and worked at Shackleton Agency. Her experience is focused on strategic planning; she has consulted for NGOs associated to CIPPEC in stra- tegic planning and coordinated the Real Madrid campaign in 2006. She graduated from the Universidad Católica Argentina as a Public Accountant and got a Masters degree in Political Action and Citizen Participation, Institutional Strengthening and Citizen Participation under the Rule of Law. Verónica de los Rios Account Executive Veronica graduated from Law School at the Universidad Javeriana in Colombia, and has a Masters Degree in Political Action and Citizen Participation. She is currently working on her thesis to complete a Masters in Political and Institutional Communication and is a candidate for PhD in Government and Public Administration. She has worked as Media Consultant and Public Relations Manager for several private and public organizations in Colombia, Spain and the United States. María Jesús Martín Account Executive She has a degree in Humanities by the University Carlos III of Madrid and a Masters in Adverti- sement and Corporate Communication from ESIC (Marketing and Business School) in Madrid. She began her career in Internal Communication and Public and International Relations wor- king for companies such as CEOE (the Spanish Confederation of Business Organizations), the Spanish Association of Consulting Firms, and multinationals such as Ikea. She currently lives in Mexico and works as Account Executive for Comunicacion Iberoamericana.
  • 46. Team María José García Rodríguez Account Executive She has a degree in Information Sciences (branch of Journalism) in the Universidad Pontificia of Salamanca and a Masters in Communication in Public and Politic Institutions at the Univer- sidad Complutense de Madrid. She began her career as an editor for local and national print and broadcast media. Later she worked in the area of corporate communication where she dealt with customers from the tourism sector: hotel chains, touristic destinations, online travel agencies, fitness centers and wine tours. She has also produced several tourism related articles. Miriam Eckert Associate Consultant She has a degree in Linguistics, Economics and Cultural Studies with specialization in Latin Ameri- ca and Spain, from the Passau University in Germany, and also a degree in Intercultral Economics from the Universidad San Salvador in Buenos Aires, Argentina. She has journalistic experience and does freelance work for several media in Germany. During her years as a student she parti- cipated in projects in Argentina, Mexico and Mozambique, working as event coodinator, multi- media teacher and implementing an information netowrk for students and teachers in cultural projects. Her eagerness and motivation got her the Kemper Award and the ASA scholrship by InWent, Lufthansa Cargo, DAAD, ITB Berlin and UN-Millenium Villages. At Comunicación Ibero- americana she collaborated with the Mexico Tianguis and Promexico. Diana Cecilia Torres Álvarez Associate Consultant She graduated in Organizational Communications from the Universidad Autonoma del Noreste in Mexico with specialized studies in Political Communications, and is a candidate to be Masters in Political and Institutional Communications at the Instituto Universitario Ortega y Gasset in Madrid, where she is also studying an Information Society PhD. She has collaborated with the European Research Centre about Mexican issues and has been a full time professor at the Uni- versidad Interamericana in Mexico, teaching journalism and organizational development. Her experience as a journalist won her the Regional University Journalism Award in Coahuila, Mexico. She worked in media and public relations management for Mexican political parties. She was founder and director of institutional relations for Estrategia Comunicación e Imagen, a publishing and public image consultant. At Comunicacion Iberoamericana she has worked as PR coordinator for the Mexico Tourism Board in Europe and Canada, and she currently directs the research and analysis area at CCIBA.
  • 47. Isabella De Zan Hatch Account Assistant She is currently studying Journalism at the European Design Institute-IED in Madrid. She has worked as organizer for several events in Panama City and has also collaborated in the promotion of Argentina as a destination working as hostess for the Board of Tourism office in Madrid. She is a usual collaborator of Comunicación Iberoamericana assisting in touristic projects and doing communication, marketng and public relations. Lorena Velázquez Alejo Account Executive She graduated in Communication Sciences from the Universidad del Valle in Mexico, and has a diploma in Audiovisual Media From the Universidad Europea de Madrid (Villaviciosa, Spain). Lorena worked as Assistant Account Executive for AB Comunicacion Agencia RRPP, and has done collaborations as a radio newscaster for the show Vanguardia, as a reporter for the En- tretenimiento y Travesías portal, and as an editor for the e-magazine Carta de Mexico. She currently works as Account Executive for Comunicacion Iberoamericana. Estíbaliz Maldonado Maldonado Administrative, Madrid Office She holds a technical degree in Administration and Accounting. During her professional career she has worked in various sectors, such as renewable energies, health, trade, tourism, financial consul- tancy and multinationals. Her experience is focused on corporate finance and fiscal management, complying with Interna- tional Accounting Standards (IAS). Her last experience before joining the team of Comunicacion Iberoamericana was at the accounting area of the Spanish hotel group Silken.
  • 48. For more information contact: Spain C/Velazquez 55, 5º C [28001] Follow us: Madrid Phone +34 915757121. Fax: +34915768032 info@cciba.net Argentina Viamonte 752 Piso 4[C1053ABP] Buenos Aires Phone +54 11 5238 5510 info@cciba.net México Ejercito Nacional Nº 418, 7º, Of. 729, [11570] Col. Chapultepec Morales, Del. Miguel Hidalgo México, DF Phone/Fax +52 55 1101 1776 info@cciba.net United States 415, Madison Avenue, 15th, [10017] New York, NY, USA, Phone +1 646 673 8669 info@cciba.net