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HUIT Digital Video Services

• What’s happening with video at Harvard
• What services do we support today
• How can we do better: future vision
Digital Video Services
  Explosive growth in video use across Harvard




Field video recordings for     Classroom recordings                         Commencement & Public Events
   research & teaching


              Each term, Harvard creates over 18,000 hours of video: 20x the size
                             of the Library of Congress collection


                                                                                      30000
                                                                                      25000
                                                                                      20000
                                                                                      15000
                                                                                      10000
                                                                                       5000
                                                                                          0




                                                                                              MAR 09



                                                                                              MAR 10



                                                                                              MAR 11
                                                                                              JUL 08
                                                                                              NOV 08

                                                                                              JUL 09
                                                                                              NOV 09

                                                                                              JUL 10
                                                                                              NOV 10

                                                                                              JUL 11
                                                                                              NOV 11
                                                                                              FEB 08
                                                                                                  Explosive Growth
         Student Assignments               Catalog of Digital Information                                                    2
                                                                                              (Videos Published to iSites)
Present State: Every School is Involved

  • Harvard is producing over 18K hours of video semester

  • 30% of course iSites contain video (2010)

  • 420+ courses are recorded across Harvard

  • Nearly 2K faculty & students uploaded >5K videos in
    AY2010 Course Video Production (hours, by school)
6000

5000

4000

3000

2000

1000

   0
       HBS      HKS     HMS      HSPH        DCE   FAS   HLS   GSE
                                                                 3
Present State: Explosive Growth
30000
                                                                                         Videos Published to iSites

25000




20000




15000

                                                                                                                                                                                                                        User-generated
                                                                                                                                                                                                                        video uploads

10000
                                                                                                                                                                                                                        All videos (incl
                                                                                                                                                                                                                        Lecture, High
                                                                                                                                                                                                                        Quality
                                                                                                                                                                                                                        Production, You
 5000                                                                                                                                                                                                                   Tube)




    0
                                                     JAN 09




                                                                                                            JAN 10




                                                                                                                                                                  JAN 11
        FEB 08



                          JUL 08




                                                                                JUL 09




                                                                                                                                       JUL 10




                                                                                                                                                                                             JUL 11
                 MAY 08



                                   SEP 08

                                            NOV 08




                                                                       MAY 09



                                                                                          SEP 09

                                                                                                   NOV 09




                                                                                                                              MAY 10



                                                                                                                                                SEP 10

                                                                                                                                                         NOV 10




                                                                                                                                                                                    MAY 11



                                                                                                                                                                                                      SEP 11

                                                                                                                                                                                                               NOV 11
                                                              MAR 09




                                                                                                                     MAR 10




                                                                                                                                                                           MAR 11




                                                                                                                                                                                                                                     4
Present State: Explosive Growth
                                                     iSites with at Least One
       Course iSites Using Video                  Instance of Video Publishing
 35%
                                                    Tool (New Sites Per Year)
 30%
                                         2000
 25%
 20%                                     1500
 15%                                     1000                                                                                                                                  Non-Course
 10%
                                          500                                                                                                                                  Course
  5%
  0%                                        0
        2008    2009    2010      2011             2007            2008                   2009                      2010                      2011




       Harvard on iTunesU: # of                     Harvard YouTube - Channel
               Videos                                         Views
1600                                        1,400,000
1400                                        1,200,000
1200                                        1,000,000
1000
                                                800,000
 800
                                                600,000
 600
                                                400,000
 400
                                                200,000
 200
                                                     0
   0                                                                        Oct-10




                                                                                                                Feb-11
                                                                                                                         Mar-11
                                                                                                                                  Apr-11




                                                                                                                                                                                        Oct-11
                                                          Aug-10
                                                                   Sep-10


                                                                                     Nov-10
                                                                                              Dec-10




                                                                                                                                                                      Aug-11
                                                                                                                                                                               Sep-11


                                                                                                                                                                                                     Nov-11
                                                                                                       Jan-11




                                                                                                                                                    Jun-11
                                                                                                                                                             Jul-11
                                                                                                                                           May-11
                               DRAFT                                                                                                                                                             5
Current HUIT Services

• iSites Video Publishing Tool
    – Self-service tool for uploading and managing collections of audio and
      video
    – Secure delivery within iSites, or embed externally
• Classroom/Lecture Capture Automation
    – Automated lecture publishing to iSites for FAS, HLS, GSE
    – Schools handle video capture, we handle the publishing
    – Matterhorn project underway to provide end-to-end capture automation
      and enhanced user experience (5 schools)
• Video Conferencing Infrastructure
    – Conference Room and Classroom Telepresence
    – MOVI/Jabber Desktop video conferencing
Current HUIT Services

• Live Video Streaming Service
   – Turnkey Web/mobile delivery w/adaptive streaming
   – Used by HBS, HKS, FAS, HSPH, GSE
• CDN Sharing (Limelight Networks)
   – Direct access to CDN resources on a case-by-case basis
   – Used by HPAC, GSE, GSD, HDS, HKS,
   – On-demand Flash and mobile delivery
Present State: Not Meeting Harvard’s Expectations for
its Intellectual Assets
Harvard understands how to use, manage and preserve its documents, historical artifacts,
books, objects of art, and physical course materials. These standards for ease of access,
security, pedagogy, sharing, search and archiving are not being met for video content




Where we are…




                           Where we
                           need to be…
                             DRAFT                                                          8
Present State: Not Meeting User Expectations
The Harvard community’s expectations for accessing video – a user experience defined by
platforms such as YouTube, iTunes, LiveStream, Hulu, Skype, Netflix – are not being met.




Where we are…




               Where we
               need to be…

                              DRAFT                                                    9
Digital Video Services
The Critical Need for Shared Infrastructure

   SIGNIFICANT problems and                       As a result, the Harvard community
    challenges are emerging:                                     CAN’T:
Current video support processes are              Internally publish a video to a secure
primitive, manual, and labor-intensive           environment
                                                 Externally publish a set of research or
Schools are developing local solutions           academic videos to a wide audience
that are duplicative, inadequate and
siloed                                           Share video across schools, within schools,
                                                 and with HPAC or other potential users
Service quality and reliability varies           Efficiently search, store, catalogue, or
tremendously across Schools and Units            track video, even within schools and
                                                 departments
No effective strategy exists for                 Rapidly innovate in the use of video
addressing explosive growth in content           technologies
and service needs




This problem cannot be solved with local solutions – only a shared infrastructure will
                efficiently and effectively address current shortfalls
                                                                                               10
Vision for Digital Video Services at Harvard
                                                                                            Capture & Processing
                  Classroom/Lec             Cisco Video Conferences
                   ture Capture                                             Faculty
                                                                                            A common service offering:
A Pipeline                                                                  Uploads         • to the schools, the technical capacity
                                                                                            to capture and process video material
For Creation of                   Student
                                                         Web Meetings                       • for the University, a unifying process
Video Content                     Uploads
                                                                                            for collecting, describing and indexing
                                                                                            video material from all sources
                                               Special Events




                                                                               Content & Storage Management
A Repository                                                                              Providing the means to know what we
For Curating                                                                              have, who may see it, and where it
Video Content                                                                             came from




Tools for embedding                                                                   Deep Contextual Integration
 video in teaching,                                                                       End-user tools allowing users for
learning & research                                                                       creating, publishing, uploading, collectin
                                                                                          g, discovering, reusing video material
                                                                                          within their academic environment.
                                              Research           School
                             HPAC                               Platforms                 “Adapters” to school
              Course Sites                   Libraries                           DCE      platforms, enterprise data, library
                                                          YouTube/iTune
                                                               U                          systems.                                     11
Digital Video Services
 What is Required for Success?
        A flexible video platform providing modular solutions over the entire video lifecycle

          Capture                   Process                       Store                  Deliver
Examples:                    Examples:                     Examples:                Examples:
• Record lectures, events    • Compress and encode         • Store massive volume   • Deliver to end user
• Edit raw video              raw video                      of video content         devices
                             • Tag and Index video         • Track, search, and     • Publish to anywhere:
                                                             share materials          LMS, Harvard Web
                                                           • Move and route to        sites, SharePoint, etc
                                                            potential users

Key Investments:            Key Investments:              Key Investments:          Key Investments:
 Tools for recording,        • High-performance          • Content management      • Streaming video servers
  uploading, annotating, etc.   computing platform for      applications              & storage
 Recording automation          preparing video           • Integration with        • Viewers and apps for
  for classrooms              • Analysis software for      enterprise systems        mobile and desktop
 Integration with video and extracting metadata          • Storage hardware and    • Web publishing systems
  web conferencing            • Video encoding software     software
 solutions


                                  Shared Video Solution Benefits
 Delivers a scalable, efficient and uniform platform for University-wide support of video services
 Provides self-service and integration support for local solutions and use
 Builds a critical mass of expertise

                                                                                                                12
Digital Video Services
  Shared Infrastructure Complements Local Efforts


Local Content                                                                       Library Archives /
                                     HUIT Shared Infrastructure
Development                                                                           Preservation

    HPAC

    AAD                    Capture     Process       Store        Deliver               HCL

   Schools

   Faculty

   Students




          Shared video infrastructure supplies an essential part of the University-wide video
                    ecosystem, spanning local content creation to Library preservation.




                                                                                                         13

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Larry Bouthillier - September 2012

  • 1. HUIT Digital Video Services • What’s happening with video at Harvard • What services do we support today • How can we do better: future vision
  • 2. Digital Video Services Explosive growth in video use across Harvard Field video recordings for Classroom recordings Commencement & Public Events research & teaching Each term, Harvard creates over 18,000 hours of video: 20x the size of the Library of Congress collection 30000 25000 20000 15000 10000 5000 0 MAR 09 MAR 10 MAR 11 JUL 08 NOV 08 JUL 09 NOV 09 JUL 10 NOV 10 JUL 11 NOV 11 FEB 08 Explosive Growth Student Assignments Catalog of Digital Information 2 (Videos Published to iSites)
  • 3. Present State: Every School is Involved • Harvard is producing over 18K hours of video semester • 30% of course iSites contain video (2010) • 420+ courses are recorded across Harvard • Nearly 2K faculty & students uploaded >5K videos in AY2010 Course Video Production (hours, by school) 6000 5000 4000 3000 2000 1000 0 HBS HKS HMS HSPH DCE FAS HLS GSE 3
  • 4. Present State: Explosive Growth 30000 Videos Published to iSites 25000 20000 15000 User-generated video uploads 10000 All videos (incl Lecture, High Quality Production, You 5000 Tube) 0 JAN 09 JAN 10 JAN 11 FEB 08 JUL 08 JUL 09 JUL 10 JUL 11 MAY 08 SEP 08 NOV 08 MAY 09 SEP 09 NOV 09 MAY 10 SEP 10 NOV 10 MAY 11 SEP 11 NOV 11 MAR 09 MAR 10 MAR 11 4
  • 5. Present State: Explosive Growth iSites with at Least One Course iSites Using Video Instance of Video Publishing 35% Tool (New Sites Per Year) 30% 2000 25% 20% 1500 15% 1000 Non-Course 10% 500 Course 5% 0% 0 2008 2009 2010 2011 2007 2008 2009 2010 2011 Harvard on iTunesU: # of Harvard YouTube - Channel Videos Views 1600 1,400,000 1400 1,200,000 1200 1,000,000 1000 800,000 800 600,000 600 400,000 400 200,000 200 0 0 Oct-10 Feb-11 Mar-11 Apr-11 Oct-11 Aug-10 Sep-10 Nov-10 Dec-10 Aug-11 Sep-11 Nov-11 Jan-11 Jun-11 Jul-11 May-11 DRAFT 5
  • 6. Current HUIT Services • iSites Video Publishing Tool – Self-service tool for uploading and managing collections of audio and video – Secure delivery within iSites, or embed externally • Classroom/Lecture Capture Automation – Automated lecture publishing to iSites for FAS, HLS, GSE – Schools handle video capture, we handle the publishing – Matterhorn project underway to provide end-to-end capture automation and enhanced user experience (5 schools) • Video Conferencing Infrastructure – Conference Room and Classroom Telepresence – MOVI/Jabber Desktop video conferencing
  • 7. Current HUIT Services • Live Video Streaming Service – Turnkey Web/mobile delivery w/adaptive streaming – Used by HBS, HKS, FAS, HSPH, GSE • CDN Sharing (Limelight Networks) – Direct access to CDN resources on a case-by-case basis – Used by HPAC, GSE, GSD, HDS, HKS, – On-demand Flash and mobile delivery
  • 8. Present State: Not Meeting Harvard’s Expectations for its Intellectual Assets Harvard understands how to use, manage and preserve its documents, historical artifacts, books, objects of art, and physical course materials. These standards for ease of access, security, pedagogy, sharing, search and archiving are not being met for video content Where we are… Where we need to be… DRAFT 8
  • 9. Present State: Not Meeting User Expectations The Harvard community’s expectations for accessing video – a user experience defined by platforms such as YouTube, iTunes, LiveStream, Hulu, Skype, Netflix – are not being met. Where we are… Where we need to be… DRAFT 9
  • 10. Digital Video Services The Critical Need for Shared Infrastructure SIGNIFICANT problems and As a result, the Harvard community challenges are emerging: CAN’T: Current video support processes are Internally publish a video to a secure primitive, manual, and labor-intensive environment Externally publish a set of research or Schools are developing local solutions academic videos to a wide audience that are duplicative, inadequate and siloed Share video across schools, within schools, and with HPAC or other potential users Service quality and reliability varies Efficiently search, store, catalogue, or tremendously across Schools and Units track video, even within schools and departments No effective strategy exists for Rapidly innovate in the use of video addressing explosive growth in content technologies and service needs This problem cannot be solved with local solutions – only a shared infrastructure will efficiently and effectively address current shortfalls 10
  • 11. Vision for Digital Video Services at Harvard Capture & Processing Classroom/Lec Cisco Video Conferences ture Capture Faculty A common service offering: A Pipeline Uploads • to the schools, the technical capacity to capture and process video material For Creation of Student Web Meetings • for the University, a unifying process Video Content Uploads for collecting, describing and indexing video material from all sources Special Events Content & Storage Management A Repository Providing the means to know what we For Curating have, who may see it, and where it Video Content came from Tools for embedding Deep Contextual Integration video in teaching, End-user tools allowing users for learning & research creating, publishing, uploading, collectin g, discovering, reusing video material within their academic environment. Research School HPAC Platforms “Adapters” to school Course Sites Libraries DCE platforms, enterprise data, library YouTube/iTune U systems. 11
  • 12. Digital Video Services What is Required for Success? A flexible video platform providing modular solutions over the entire video lifecycle Capture Process Store Deliver Examples: Examples: Examples: Examples: • Record lectures, events • Compress and encode • Store massive volume • Deliver to end user • Edit raw video raw video of video content devices • Tag and Index video • Track, search, and • Publish to anywhere: share materials LMS, Harvard Web • Move and route to sites, SharePoint, etc potential users Key Investments: Key Investments: Key Investments: Key Investments:  Tools for recording, • High-performance • Content management • Streaming video servers uploading, annotating, etc. computing platform for applications & storage  Recording automation preparing video • Integration with • Viewers and apps for for classrooms • Analysis software for enterprise systems mobile and desktop  Integration with video and extracting metadata • Storage hardware and • Web publishing systems web conferencing • Video encoding software software solutions Shared Video Solution Benefits Delivers a scalable, efficient and uniform platform for University-wide support of video services Provides self-service and integration support for local solutions and use Builds a critical mass of expertise 12
  • 13. Digital Video Services Shared Infrastructure Complements Local Efforts Local Content Library Archives / HUIT Shared Infrastructure Development Preservation HPAC AAD Capture Process Store Deliver HCL Schools Faculty Students Shared video infrastructure supplies an essential part of the University-wide video ecosystem, spanning local content creation to Library preservation. 13