Knowledge Management is one of the hottest topics today in both the industry world and information research world. In our daily life, we deal with huge amount of data and information. Data and information is not knowledge until we know how to dig the value out of of it. This is the reason we need knowledge management.

1. Knowledge Management
What is Knowledge ???
Placewell Consultant

2. Data, Information & Knowledge
Placewell Consultant

3. Types of Knowledge
Placewell Consultant

4. ….is personal. It is stored in the heads of people.
It is accumulated through study and
experience. It is developed through the
process of interaction with other people. Tacit
knowledge grows through the practice of trial
and error and the experience of success and
failure.
Tactic Knowledge
Placewell Consultant

5. …. is codified. It is stored in documents,
databases, websites, emails and the like. It is
knowledge that can be readily made available
to others and transmitted or shared in the
form of systematic and formal languages.
Explicit Knowledge
Placewell Consultant

6. is the collection of processes that govern the
creation, dissemination, and utilization of
knowledge.
KM……………?????
Placewell Consultant

7. Indentify Acquire Manage Disseminate
What does KM entail ??
Placewell Consultant
 Ensure right knowledge to right persons at right time and in right
format.
 Leverage existing Knowledge and potential of IT
 Make knowledge sharing a dominant culture
 Gain Competitive Advantage

8.  To share the knowledge, a company creates
exponential benefits from the knowledge as
people learn from it.
Learn from past mistakes – ours or others
To build better sensitivity to “brain drain”
Innovate & lead change in the business
To reacting to new business opportunities
Why KM… for Organization ??
Placewell Consultant

9. Personal knowledge can become
organizational knowledge through the
dynamic interaction between tacit knowledge
and explicit knowledge……
This dynamic process is the essence of
knowledge creation in an organization
Interaction between types of
Knowledge
Placewell Consultant

10.  People : -
 Why people don’t want to share knowledge?
 The two big factors : culture and behaviour
 How do we make the changes?
 Processes : -
 Organisational processes and infrastructure – and
whether they currently help or hinder KM.
 KM processes and infrastructure – the ‘process’ element
of what needs to be put in place to make knowledge
management happen
Elements of a KM Strategy....
Placewell Consultant

11. Thanks....
Placewell Consultant