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MGMT65000 – Strategic Management – spring 2011




                          Test 1
                      By: Divya Mishra
                    School of Management
                  Purdue University Calumet

              Submitted to: Dr. Arifin Angriawan




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Company profile & background

NIKE, Inc. is engaged in the design, development and worldwide marketing of footwear,
apparel, equipment and accessory products. . It sells its products to around 18,000 retail accounts
in the United States and through a mix of independent distributors, licensees and subsidiaries in
nearly 200 countries. NIKE is the largest seller of athletic footwear and athletic apparel in the world.
The Company creates designs for men, women and children. The top selling product category
includes running, basketball, children's, cross-training and women's shoes. It also designs shoes
for outdoor activities like tennis, golf, soccer, baseball, football, bicycling, volleyball, wrestling,
cheerleading, aquatic activities, hiking and other athletic and recreational uses.

Index membership          Sector                     Industry                   Employees
S&P 500                   Consumer Cyclical          Footwear                   23,300


Products
NIKE sells sports attire and accessories relevant to each sport mentioned above as well as other
sports-inspired lifestyle apparel, like bags, socks, sport balls, eyewear, protective equipment,
basic sport equipment, etc.
In addition to NIKE’s footwear, apparel, and accessories businesses, the Company sells products
under other brand names in particular markets. NIKE wholly-owns five footwear and apparel
companies that specialize in different sports: Cole Haan, Converse Inc., Hurley International
LLC, Umbro Ltd., and NIKE Golf. These subsidiaries combined together account for 13% of
total revenues, $2.5 billion, in fiscal 2009.

Manufacturing Footwear & Apparel
All of NIKE’s footwear is manufactured outside the United States in the factories of China,
Vietnam, Indonesia, and Thailand and account for 98 percent of total NIKE brand footwear in
2009. The main raw materials used in NIKE footwear are rubber, plastic compounds, and foam
cushioning materials, nylon, leather, canvas, and polyurethane films used for cushioning
components.
NIKE brand apparel is also manufactured almost entirely outside of the United States, in 34
different countries. The main materials used in NIKE apparel are natural and synthetic fabrics
and threads, plastic and metal hardware, and water and heat resistant fabrics.

Marketing and Advertising
NIKE places a significant weight on marketing the company and its products. NIKE aggressively
bonds the contracts with highly successful and influential athletes, coaches, teams, and leagues
like Michael Jordan, Serena Williams, and Tiger Woods to popularize its footwear, apparel and
sports accessories.
In order to sustain its dominance in the industry and stay competitive stay, NIKE actively
responds to trends and changes in consumer preferences by adjusting the mix of existing product
offerings, developing new products, styles and categories, and influencing sports and fitness
preferences through aggressive marketing. Its primary areas of marketing remain Net TV and
magazines.


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Competitors
The rivalry in the sports wear industry is very high. NIKE competes with numerous athletic and
leisure shoe companies worldwide. It faces fierce competition in product offerings, technologies,
marketing expenditures, pricing, costs of production, and customer services. The main
competitors are Adidas, Reebok, Timberland, Woodland, and Puma.

SWOT Analysis for NIKE


            Strengths                                                    Weaknesses
      Brand recognition                                               Overseas manufacturing
      High product quality                                            dependency
      Effective marketing                                             Decreasing United States
      strategy                                                        market share
      Capacity of innovation                                          High product price
      Strong distribution chain                                       compared to Adidas
      Strong R&D                                                      Currency exposure
      Strong customer                                                 Medium retail presence
      relationship/satisfaction


                                        SWOT Analysis


        Opportunities                                                        Threats
     Expansion into emerging                                           Fierce industry competition
     markets                                                           Revenue relies on
     Increased demand in product                                       consumers’ discretionary
     innovation                                                        income
     Growing segment of women                                          Economic rescission
     athletes                                                          Fluctuation in the currency
     Increase in the number of
     sports events like Olympic,
     FIFA




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NIKE Innovations

      NIKE with Apple: The NIKE+ package consists of a pair of specially designed NIKE+
      running shoes, an iPod nano, and a NIKE + iPod sport kit. The kit consists of a sensor
      that fits into a built-in pocket beneath the insole of the left shoe and a receiver that fits
      into the iPod nano dock connector. As a person runs, iPod tells the distance, pace, and
      calories burned via voice feedback that adjusts music volume as it plays.




                                                 (Google image)


      Design your own shoes: NIKE allows customers to design their own shoes from a
      catalogue of predefined designs. Customers can choose their own colors and mascots to
      create shoes which define their personality. It provides Touch screen technology in store
      allowing customers to design shoes of choice.




                                                                (Google image)


      Nike self lacing automatic shoes: NIKE is also coming up with the new automatic self
      lacing     sneakers. The automatic lacing system provides a set of straps that can be
      automatically opened and closed to switch between a loosened and tightened position.


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Critical data of Nike Annual Report

$ Millions                         2010
Net Income                         1,906.7
Current Liability                  3,364.2
Total Assets                       14419.3
Tax Rate                           24.2%
Interest Rate                      6.35%
Long-Term Debt                     445.8
Return on Equity                   19.54%
Total Equity                       9753.7
Weighted Average Cost of Capital   8.9%
Capital Employed                   11055.1
Interest Expense                   6.3
EBIT                               2516.9
NOPAT                              1907.81
Return On Capital Employed         20.7%
Economic Value Added               1267.25
Cash Flow From Operations*         3164.2
Capital expenditure*               335.1
Free Cash Flow                     2045.31

Five year Nike stock performance vs. S&P500* (Fiscal year 2006-2010)


                       2%




                                                    Nike
                                                    S&P500
                            90%




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2010
Nike revenue growth 2006-2010

                             Nike Revenue
             25000

             20000
   Revenue




             15000

             10000

              5000

                0
                     2006        2007   2008    2009     2010
                                        Year




Nike revenue generation by product 2010

                 Revenue Generation by Product


                            6%

              34%
                                                       Footwear
                                          60%          Apparel
                                                       Equipment




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1. Please use Figure 2.3 page 53 (Grant’s textbook, 7th edition) as your overall guide to
   draw a balanced scorecard for the firm. Please draw a balanced scorecard for the firm
   that you choose. Identify all four perspectives, each perspective’s objectives and their
   relationships. See example in the appendix. Feel free to modify it. On the other pages
   please elaborate on the four perspectives and their elements. For the financial
   performance perspective, at least you need to discuss: ROCE, EVA, and FCF. Conclude
   what the numbers mean to you as a manager (e.g. Good, bad, or neutral; and why).
   Why do firms need to prepare a balanced scorecard? (20 points)

  Balance Scorecard for NIKE 2010

FINANCIAL                                       GOOD--NEUTRAL

   •   ROCE : 17.8%                        Neutral
   •   EVA: 1267.25 millions               Good
   •   FCF : 2045.31 millions              Good
   •   ROE : 19.54%                        Good
   •   Profit Margin :10.03%               Good
   •   NIKE growth: 7% vs. industry growth Good
       4.5%
                                           Bad
   •   High advertising cost
                                           Good
   •   Better COGS% than competitors

CUSTOMER                                        GOOD-NEUTRAL

   •   Customer Satisfaction                    Good
   •   Customer Loyalty                         Good
   •   Customer retention ratio                 Good
   •   Market Share                             Good
   •   Competitive Price                        Bad
   •   Number of Customers                      Good
                                                Good
   •   Design own shoes option

INTERNAL                                        GOOD

   •   Marketing
               Innovative Products              Good
               Celebrity endorsement            Good
               Diversity of online product      Good
   •   R&D
               Integrated researches            Good
               Product technology               Good
               High quality product design      Good
   •   Good supplier relation                   Good
   •   IT for inventory control                 Good

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LEARNING-GROWTH                                   GOOD-NEUTRAL

  •   Decreased revenue growth by 0.84% in        Bad-neutral
      2010
  •   Less capital investments and enhanced       Good
      customer satisfaction
  •   Technological improvement in products       Good
      testing
  •   Strategy for managed high service within
      the industry                                Good
  •   Productivity gain                           Good
  •   Increased product innovation                Good
  •   Moving & growing in fitness and training
      clubs                                       Good


      Financials: The financials of Nike indicate healthy performance in the present scenario,
      except for few concerns. The ROCE is impressive. It has improved from 17.8% in 2009
      to 20.7% in 2010. But has decreased since 2006. The financial crises of 2009 can be the
      reason of fall in ROCE. The FCF is $2045.31 million. The FCF shows healthy growth.
      The EVA, profit margin and ROE have improved from 2009 values. This reflects a
      healthy growth of the company in the industry. The only concern is the high advertising
      and promotion expenses due to celebrity endorsement. Nike’s heavy investments in
      advertising and promotions leave less cash on the table for other operations, resulting in
      less cash turnover ratio. Thus the balance scorecard from the financial standpoint looks
      neutral-good.
      Customer: NIKE focus has always been on the customer satisfaction. It invests a lot in
      its product research and development in order to offer better sports apparels to the
      customers. It has always striven to provide a competitive edge to foster the best possible
      performance in its athletes. The researchers work on the three primary area:
      Biomechanics (study of human movement), Physiology (study of the integration of the
      body’s energy systems and responses to the environmental stresses), and
      Sensory/Perception (subjective evaluation of product attributes, usability and durability).
      Its innovation in products includes “NIKE with Apple”. It aloes provides touch screen
      facility in its stores, allowing customers to design shoes of choice. Due to great product
      quality, product innovation, the customer satisfaction and customer retention for NIKE is
      very high. The only criterion where the company faces tough time is its high competitive
      prices. The competitors like Adidas, Timberland offer products at lower price compared
      to NIKE. Thus the balance scorecard shows that NIKE is good-neutral in the customer
      satisfaction.
      Internals: NIKE’s efficient internal operations are reflected through its better financial
      ratios. The key success factors associated with NIKE’s success are its distinctive
      marketing capability, volume manufacturing capacity, extensive research and
      development effort to design premium concert athletic products for customers, product
      differentiation and innovation and distribution capabilities. Marketing capability through
      celebrity endorsement has always been the core competency of NIKE. Its efficient

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distribution capacity and use of IT to control inventory can be seen in better inventory
        turnover ratio. Thus the balance scorecard shows that NIKE is doing good in internal
        operations
        Learning & Growth: NIKE has shown a consistent growth every year. The forecast for
        2011-2014 also reflect that it will continue to grow approx 7% every year. The sales and
        revenue of the company has increased. Though the sportswear industry is at the maturity
        stage of the product life cycle. The market is basically experiencing a slowdown in sales
        growth because the products have achieved acceptance by their most potential buyers.
        Through a number of strategic plans, NIKE has been able to cut cost and maintain the
        product quality. Its technological improvement and growth in products like “NIKE with
        Apple” and “design your own shoes” has enhanced the customer satisfaction. But the
        year 2010 has shown some drops in the financial ratios and increase in the cost structure.
        NIKE has the core competencies, resources and the capability to change odds into evens.
        With the help of its core competencies and strategic it will continue to grow and offer
        improved and high products to the consumers. The balance score card shows good in
        terms of learning and growth.
Thus NIKE appears to be medium –high attractive.
A balanced score card helps to maximize the long term goals. The company is able to evaluate
their corporate path with the balanced score card. The four key questions that can be answered
by the balanced scorecard are:
    1. How do we look at shareholder?
    2. How do customers see us?
    3. What must we excel at?
    4. Can we continue to improve and create value?
(Grant, 2010)




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2. Draw a table to show some potential threats and opportunities of the six sectors of the
   general environment. The six sectors are seen in Figure 3.1. Page 65. Apply Figure 3.3
   page 70 and Figure 4.1 page 98 to summarize the industry five forces and their
   elements. On other pages, please elaborate on the forces and their elements. Which of
   the Porter’s five forces has had the biggest impact? Apply Figure 3.6. Page. 88, Table
   3.3. Page 89 or Figure 3.7. Page 90 to identify the key success factors of the industry.
   Why do firms need to perform five forces analysis? Please elaborate on one threat that
   you think is the most important. Please elaborate on one opportunity that you think is
   the most important. You can conjecture about the timing and impact of the threats or
   opportunities. Please describe how that threat and opportunity impact the firm through
   its industry five forces. (20 points)

    The threats and opportunities are the external factors which affect the performance of a
    company. Threat and opportunity are external to an organization. NIKE is facing some
    threats that could have a significant impact on its financial performance and growth. At the
    same time there are also promising opportunities that provide a strong growth prospect for
    NIKE.


    The Six Sectors of General Environment



   National                                                             The Natural
   &Internation                                                         Environment
   al Economy
                                       The Industry
                                       Environment

     Technology                            Suppliers                    Demographic
                                           Competitors                   Structure
                                           Customers



     Government                                                            The Social
      & Politics                                                           Structure




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INDUSTRY ENVIRONMENT THREATS                                        OPPORTUNITIES
ANALYSIS
Global Economy                 Economic recession/                  International     expansion,
                               Consumer purchases slowing           building upon its strong
                               down/ Falling international          global brand recognition;
                               economy; fluctuation in              strong economic conditions in
                               foreign currency & exchange          other countries
                               rates
Technology                                                  Use of IT in marketing
                                                            information system; Scientific
                                                            research in products quality &
                                                            innovation like Motion
                                                            Analysis (kinematics), Foot-
                                                            pressure Measurement, Ankle
                                                            Range of Motion etc
Government/Politics            Increased legislation/Higher Macroeconomic stability, low
                               price of products, Customer interest rates, stable currency
                               right                        conditions        and       the
                                                            international competitiveness
                                                            of the tax system



Natural Environment            Natural        disasters      like   Cold/Rainy climatic condition
                               earthquake in Japan resulted         creates a demand for shoes.
                               in loss of lives, resulting in
                               customer loss
Demographic                    Baby boomers pushed into             Young generation inclination
                               late forties are less inclined       in sports & fitness; large
                               for sporty activities like           population more customers;
                               running; lower income of             high income customer buying
                               customers; ethnic mix of             at premium price
                               some countries
Socio-Cultural                                                      Inclination towards fitness
                                                                    leading to demand for fitness
                                                                    products particularly exercise
                                                                    apparel,      shoes       and
                                                                    equipments



   Biggest opportunity for NIKE

    Product development offers NIKE a great opportunity. NIKE, being a sports brand, attracts
    the sports as well as non-sports population. The brand is intensely defended by its owners

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who truly believe that NIKE is not a fashion brand. But the consumers that wear NIKE
    product do not always buy it to participate in a sport event. For the younger generation i.e.
    youth especially, NIKE is a fashion brand. This creates its own opportunities since product
    could become unfashionable before it wears out i.e. consumers need to replace shoes.
    Since NIKE is seen as a fashion brand by the youth culture, it can also develop products such
    as sport wear, sunglasses and jewellery. The youths spent a large amount of money in these
    accessories. Therefore such high value items can be a great opportunity for high profits.

    Biggest threat for NIKE

    The greatest threat for NIKE is the inevitable stiff competition from other sports brand,
    especially Adidas. NIKE operates in the sports shoe and garment industry which is one of the
    most competitive marketplaces. For a company to succeed in competition there is a
    continuous need to develop new products with higher quality than its competitors. The
    dynamic needs and demands of consumers serve as a challenge to the management.
    Competitors like Adidas and Puma are developing alternative brands to take away NIKE's
    market share. They compete with Nike in product design, quality, technology, advertising
    and competitive price.

    Significance of Five force analysis
    Porter’s five forces of competition framework view the profitability of an industry as
    determined by the five forces of competitive pressure. It is a simple but powerful tool for
    understanding where power lies in a business situation. It helps a firm in understanding its
    current strength in the industry. It also brings into light the strengths of the competitors. With
    a clear understanding of where power lies, a firm can take reasonable advantage of a situation
    of strength, improve a situation of weakness, grab the opportunities and keep away from
    taking wrong steps. This makes it an important part of planning a strategy for any firm in any
    industry. At the same time, the tool helps in identifying whether new products, services have
    any future prospect and the potential to be profitable.

    Five forces analysis for NIKE

                                        Threat of entry
                                       (Low-moderate)



               Buyer Power                 Rivalry                Supplier Power
                 (High)                    (HIGH)                     (Low)



                                          Threat of
                                          Substitute
                                           (LOW)


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Rivalry

The rivalry among existing competitors in the footwear industry is very high. Large firms such as
NIKE, Reebok and Adidas have grown immensely and established their foot firmly in the
industry. These firms are also globally recognized and have a huge loyal customer population.
The firms also engage in online selling, allowing them to increase sales while minimizing
operating costs. The giant firms of the industry invest heavily in building a strong brand identity.
The competition is fierce and thus the rivalry is very high.

Threat of Substitute

The substitution for the athletic footwear is low, as there are little alternatives available to choose
from. The other substitutes available in the footwear industry are boots, flip-flops, and sandals.
But these cannot be used in place of sports shoes, in any sporty event. For instance, a soccer
player would not wear boots or flip flops to play soccer. Therefore, there are no real substitutes
for athletic footwear. And similarly there are lesser substitutes available for athletic garments.

Threat of New Entrants

NIKE has always striven to provide a competitive edge to foster the best possible performance in
their athletes. This is the reason NIKE continues to lead innovation in footwear, apparel, and
equipment. NIKE is a globally recognized brand and has a huge population of loyal customers.
For the younger generation i.e. youth especially, NIKE is a fashion brand. Even being a sports
brand, it attracts the sports as well as non-sports population. One of the major reasons NIKE is so
successful in popularizing its footwear, apparel and sports accessories is because it hires sports
celebrities as their spokespeople, including legendary basketball player Michael Jordan, Serena
Williams, Tiger Woods. Thus threat of new entrants is low for NIKE.

Bargaining Power of Suppliers

The raw material required to produce sport footwear are leather, rubber, and cotton. These are
available in the market in abundance. At the same time there are many suppliers of such raw
materials in the industry. NIKE definitely has an advantage over their suppliers. Thus the
suppliers are dependent on the firms like NIKE and Adidas as their means of their earnings. Thus
the supplier power of the suppliers is low.

Bargaining Power of Buyers

The power of buyers in the footwear industry is distributed among several companies. There are
a large number of buyers relative to the number of firms in this industry. For a company to
succeed in competition there is a continuous need to develop new products with higher quality
than its competitors. The price of NIKE products is comparatively high as compared to the other
brands. Customers are price sensitive. There are other options in sports footwear available in the
industry at a lower price. Thus the bargaining power of buyers is high.




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Porter’s force which has the biggest impact
The Porter’s force that has the biggest impact on NIKEs is the rivalry. It faces fierce competition
in product quality/technology, competitive price, marketing capability/celebrity endorsement,
distribution and manufacturing. The sportswear industry is highly competitive and rapidly
changing. At the same time, industry is at the maturity stage of the product life cycle. The market
is basically experiencing a slowdown in sales growth because the products have achieved
acceptance by their most potential buyers. In such conditions, it is very difficult for any company
to sustain its competitive advantage. For a company to succeed in competition there is a
continuous need to develop new products with higher quality than its competitors. The ever
changing needs and demands of consumers serve as a challenge to the firm. Therefore NIKE
invests heavily on R&D, to offer innovative products and services, in order to stay consumer’s
first choice.

Key Success Factors

Key success factors are most significant to future success of a firm in industry. The KSFs for
NIKE are its distinctive marketing activities, extensive research and development effort to design
premium concert athletic products for customers, product differentiation and extensive
manufacturing, innovating and distribution capabilities. Superior performance in some or all of
the factors creates a lot of value for the customers.




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3. Identify and describe the firm business strategy (Porter’s generic strategies: Figure 8.5.
   page 224) and business model (Read Johnson, Christensen, and Kagermann, 2008,
   Reinventing Your Business Model, Harvard Business Review). You can also further
   discuss how the strategy or business model supports the firm’s FCF value drivers. Read
   file FCF drivers.doc (20)

    Business Strategy of NIKE
    A firm can achieve a higher rate of potential profit over its rivals in one of two ways: either it
    can provide identical product or service at a lower cost, or it can supply a product or service
    that is differentiated in such a way that the customer is willing to pay a price premium that
    exceeds the additional cost of the differentiation (Grant, 2010).
    The generic business strategy for NIKE is a product differentiation strategy. NIKE
    emphasizes on the key strategy elements of branding advertising, design of products,
    exclusive customer service, high quality products and new product development (Grant,
    2010).


                                                             Cost Advantage
                                                           (Similar products at
                                                               lower cost)
               Competitive
               Advantage
                                                               Differentiation
                                                                 Advantage
                                                            (Price premium and
                                                              unique product)



NIKE is the leader of industry in product differentiation. Product differentiation helps company
to boosts its profit through the sale of different product. The other advantage of producing a
number of product lines is the reduction of risk in that if one product fails there are numerous
other products to compensate for this loss (Equity research, 2003).
NIKE designs most of its footwear for athletic purpose. In order to diversify its products, a large
percentage of their products come from sales of footwear, apparel, and accessories for casual and
leisure purposes.
NIKE differentiates its products in a variety of ways. Firstly, it manufactures sports goods for
three different segments of people: men, women and children. Each of these three segments is
carefully analyzed on the basis of needs, physiology, design preference and trend of choices.
Secondly NIKE also differentiates it products by offering a variety of footwear accessories and
apparels like NIKE watches, gym bags, sport balls, timepieces, eyewear/glasses, bats, gloves and
skates. It also provides every type of sports equipments like basketball, tennis, soccer, football,
golf, aquatic activities and others (Equity research, 2003).
NIKE also has the licensees to manufacture and sell NIKE brand products aside from athletic
footwear and accessories. The product differentiation is achieved by the company through the
sale of products like children’s clothing, school supplies, electronic media devices, timepieces
and other items under NIKE brand name. This requires a consistent strategic management
planning.
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NIKE subsidiaries, like Bauer NIKE Hockey Inc., are another way by which the company
      differentiates its product line.
      In addition to NIKE’s footwear, apparel, and accessories businesses, the Company sells products
      under other brand names in particular markets. NIKE wholly-owns five footwear and apparel
      companies that specialize in different sports: Cole Haan, Converse Inc., Hurley International
      LLC, Umbro Ltd., and NIKE Golf. These subsidiaries combined together account for 13% of
      total revenues, $2.5 billion, in fiscal 2009 (Lancellotti, Ruiz, 2010).
      Thus with the help of resources and capabilities like strategic innovations in marketing abilities,
      product engineering, product innovation and creativity and research capabilities; NIKE provides
      high quality sports products to the consumers.
                                                   NIKE product
                                                   differentiation
                                                      Strategy


Licensees to produce &          Men, Women & children           NIKE’s wholly-owned           Accessories/Apparels
sell NIKE brand products        on the basis of needs,          five footwear &               like gym bags, eyepieces
aside from athletic             physiology, design              apparel companies             & Sports equipments for
footwear & accessories          preference &choices trend       specializing in sports        almost all sports



                 School                                                         Cole Haan
                 supplies

                                                                               Converse Inc
                  Children’s
                  clothing

                                                                                   Hurley
                  Electronic                                                 International LLC
                  media
                  device                                                        Umbro Ltd



                                                                                NIKE Golf


      Business Model
      The business model consists of four interlocking elements that are taken together to create and
      deliver values to the customers as well as the company. The four elements are:

          i)         Customer value proposition                iii)   Key resources
          ii)        Profit formula                            iv)    Key processes




      16 | P a g e
Customer Value Proposition (CVP)
               Target customers                Jobs to be done                      Offerings
                 Athletes             Provide the most efficient         Ground-breaking apparel &
                 Health/Fitness       products to foster the best        footwear with cutting edge
                 segment              possible performance in            technology , distinctive
                 Women segment        athletes; remove access ,skill &   marketing to appeal more
                                      time barriers                      customers




                                                                              Profit formula
                                                                     Revenue: The revenues are
                                                                     projected to increase by 5-6%
                                                                     every year till 2014; NIKE has a
                                                                     large market share to generate
                                                                     revenue. Innovative products
                                                                     bring profit for company.
                                                                     Cost structure: Invests heavily
                                                                     in R&D & marketing; lower
                                                                     manufacturing, labor & material
                                                                     cost due to outsourcing; low
         Key resources of NIKE                                       distribution cost due to
                 Efficient                                           distribution capability
                 employees                                            Resource velocity: Good asset
                 Strategic                                           productivity ratios indicate NIKE
                                                                     effectiveness in deploying its
                 marketing
                                                                     assets. Higher the ratios, better is
                 innovations                                         the performance of the company.
                 Distribution
                 network
                 Integrated
                 research
                 laboratories
                 Reputation in
                 industry
                                                                           Key processes
                                                                    Processes: Highly innovative
                                                                    product       design,     volume
                                                                    manufacturing, outsourcing for
                                                                    manufacturing,         distinctive
                                                                    marketing strategy, effective IT,
                                                                    distinctive     R&D,     periodic
                                                                    training of employees, tight
                                                                    financial controls


(Johnson, Christensen, and Kagermann, 2008)

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NIKE removes the access barrier by proving products in store as well as online. It removes the
time barrier by delivering the products faster due to its excellent distribution capabilities. It also
reduces the skill barrier by offering a high product quality, technologically advanced application
like “NIKE with Apple” or “design your own shoes”. Its products are high priced; so it does not
remove the wealth barrier. But more factory outlets stores indicate its efforts to lessen the wealth
barrier.
The value drivers for a firm are sales growth, operating profit margin, cash tax rate, net working
capital/sales, fixed assets/sales, other long term assets/sales, and cost of capital. NIKE has high
sales growth compared to others in the sports apparel industry. This is due to its large market
share. Its operating profit margin is also more than 5, which reflects profitability and effective
performance. Its asset productivity ratios like fixed asset turnovers are also very impressive. The
tax rate is 35%, which is favorable for NIKE, but can be improved. If NIKE also focuses on the
price sensitive segment of consumers by offering its products at a cheaper price at places like the
factory outlets, it can attract a large segment of consumers. This can increase its market share,
resulting in increased profit margin.




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4. To what extent is the firm’s performance attributable to the industry attractiveness and
   to what extent to the firm’s competitive advantage? Use Figure 2.1. Page 47 (see also
   Capsule 2.3.) to assess the firm’s competitive advantages/ disadvantages. Draw the
   firm’s ROCE tree (disaggregation/ DuPont formula). Competitive advantages are
   better ratios of ROCE breakdown. (20 points)
   The ROCE tree diagram is according to the data of 2009

                                                                        COGS/Sales
                                                                        NIKE: 55.13
                                                                        ADS: 54.16


                                 Net Margin                              Deprec/Sales
                                NIKE: 7.75                              NIKE: 1.81
                                ADS: 2.36                               ADS: 2.88



                                                                         SG&A/Sales
                                                                        NIKE: 30.26
                                                                        ADS: 42.20


         ROCE
      NIKE: 17.8
      ADS: 11.31                                                         Fixed Asset
                                                                         Turnover
                                                                         NIKE: 7.32
                                                                         ADS: 2.8


                                                                           Inventory
                                                                           Turnover
                                                                         NIKE: 8.13
                                    Asset                                ADS: 7.05
                                 Productivity
                                NIKE: 1.44
                                ADS: 1.16
                                                                         A/R Turnover
                                                                         NIKE: 6.90
                                                                         ADS: 6.07




                                                                         Cash Turnover
                                                                         NIKE: 8.21
                                                                         ADS: 13.39




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The firm’s attributable to the industry attractiveness and its competitive advantage can be
explained through the ROCE diagram.

ROCE is an indicator of the effectiveness of the firm in generating profits from its asset. It
reflects the efficiency and profitability of a company's capital investments. The ROCE for NIKE
is 16.10 which are higher compared to ROCE of Adidas (11.30). This shows that NIKE is
generating more profits over its assets and liabilities.

Net Margin is a ratio of profitability and indicates how much out of every dollar of sales a
company actually keeps in earnings. It is very useful tool in comparing two companies in the
same industry. Net margin greater than five reflects profitability. A higher net margin of NIKE
reflects that it is more profitable and has a better control over the costs compared to Adidas.
Adidas on the other hand has the net margin less than 5, which reflects that the company is not
generating attractive earnings.
NIKE has better control over costs compared to Adidas; which is reflected in its lower SG&A.
The COGS% for both NIKE and Adidas is comparable. It means that both the firms are doing
well in maintain the cost of goods sold.

Asset productivity ratios like inventory turnover, cash turnover, fixed asset turnover,
receivables turnover indicate how effectively a company deploy its assets. The ratios describe the
sales dollars generated per unit of resources. Higher the ratios, better is the performance of the
company.
The asset turnover ratio is the amount of sales generated for every dollar’s worth of assets. The
inventory turnover is a ratio showing how many times the inventory is replaced. NIKE is
deploying its assets better than Adidas to generate sales dollars. A/R turnover ratio is a measure
that describes quantifies a firm's effectiveness in extending credit as well as collecting debts. The
numbers show that both NIKE and Adidas are doing well, with NIKE having an upper hand over
Adidas. The cash turnover reveals whether a company can finance their current operations. The
numbers show that Adidas is more efficient in financing its current operations than NIKE. The
higher inventory turnover ratio for NIKE indicates that it has a good control over its inventory
management. The inventory management of Adidas is also good but it is less than NIKE. This
means that NIKE is doing better than Adidas in inventory control.
But at the same time NIKE also has some competitive disadvantages like poor cash turnover
ratio. NIKE should also try to improve its A/R turnover ratio.
Overall, the study of financial ratios indicates that NIKE is performing better than Adidas.
The ROCE tree diagram shows that the position and performance of NIKE in the industry is
highly attractive.




20 | P a g e
5. a) Use and adapt Figure 5.4 page 133 or similar diagram to describe the firm’s value
   chain. In which of the firm’s functions (e.g. purchasing, distribution, marketing, IT,
   HR, etc.) do/es the firm’s competitive advantage/s lie (i.e. what functions that contribute
   to the better ratios in question 3 or what is the core competences of the firm)? In which
                                         what
   of the firm’s functions do/es the firm’s competitive disadvantage/s lie (i.e. what
   functions that contribute to the worse ratios in question 3)? (10 points)

    Value Chain Analysis-Value chain analysis is a systematic way of examining all the
                             Value                          ystematic
    organizations functional activities and how well they create customer value
                                                                          value.

    Value chain diagram




Primary Activities                                 Support Activities

        Inbound Logistics                               Firm Infrastructure
                Low production cost                           Empowerment of top management
                Outsource non-core activities
                               core                           Great financial discipline with low
                Inventory control and reduced                 debt
                inventory risks due to efficient              Strong brand, product, marketplace
                supply chain tools                            solution, delivery and support
                Focus on product design,                      Effective compliance process
                marketing      and      product               through strategic knowledge and
                technology                                    verification
                NIKE IHM specialized in                       Calculated risk factors
                rubber, foam and raw material
                                                        Human Resource Management
        Operations                                            Core     values    of    honesty,
                Heavy investment in R&D                       competitiveness and team work
                Low and no packing options                    Minimum hierarchy concept

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NIKE personals to assist factory              Great management and efficient
                   management                                    corporate strategy globally
                   Efficient network structure of                Blend of new hires and promotion
                   operations management                         High ethical values among
                   No heavy metal, glue or solvent               employees
                   used                                          Well monitored labor audit add
        Outbound logistics                                       brand audits
               Strong     control    over     own
               distribution channel                       Technology Development
               Good supplier relation,                           Great product technology like
               Ability of forward integration                    Motion Analysis, metabolic rate,
               Use of strong Servers to support                  blood work.
               and manage supply chain projects                  Air-sole technology expert
                                                                 Touch screen technology in store
        Marketing & sales                                        allowing customers to design shoes
               Brand recognition and reputation                  of choice
               Celebrity endorsement                             Huge sales through e-commerce
               Higher allocation on marketing
               budget                                     Procurement
               Strong customer base                              Just in time strategy as finished
               Diversity/Variety of products                     goods are shipped as soon as they
               offered online                                    are ready for sale
                                                                 Buffer and safety stock in hand
        Services
               Use of IT to improve customer
               service
               Great product quality resulting in
               increased customer satisfaction
               Touch screen technology in store
               allowing customers to design shoes
               of choice


NIKE has always provided the most efficient products to foster the best possible performance in
their athletes. This is the reason NIKE continues to lead in innovation and technology in
footwear, apparel, and equipment.
The first better ratio is COGS/sales. It is a function of the competitive advantage of cost
efficiency. NIKE has a good control on production cost. The second better ratio is SG&A which
means that NIKE has lower selling and administrative cost over Adidas. Thus it has a
competitive advantage of effective in store operations. NIKE has a better asset turnover ratio
compared to Adidas. This means that NIKE generates more sales for every dollar’s worth of
assets. The asset turnover ratio is a result of the competitive advantage efficient operations. The
better inventory turnover reflects the competitive advantage of efficient inventory management.
The      firm’s competitive advantage is brand recognition, effective inventory management,
efficient in-store operations, and cost efficiency. The competitive advantages of NIKE lie in
firm’s R&D, Operations, Information technology and Marketing functions. NIKE is deploying
its core competencies/ capabilities/resources better than Adidas to generate profitability.
.


22 | P a g e
b) Then propose hypotheses on HOW the principal functions or their interactions
    create the firm competitive advantages and disadvantages. The followings can help:
    Figure 2.2 Page 51; Figure 3.7. Page 90; Table 5.3. Page 132; Figure 5.4 pages 133. You
    can utilize sources of cost and differentiation advantage discussed in chapter 7, 8, and 9.
    You can also draw a map that relates (use arrows) principal capabilities to competitive
    advantages. See Textbook Table 5.3 for examples of organizational capabilities. This is
    very important exercise because basically strategy is about the exploitation of core
    competence. (10 points)




                                                                                                                                  Competitive
  Brand                       Cost                  Inventory                Innovation &      Effective




                                                                                                                                  Advantage
  recognition                 Efficiency            management               Product           operations
  and                         (Better cogs          (High Inventory          Quality           (SG&A %)
  reputation                  %)                    turnover)                (High profit
                                                                             margin)




                                                                                                                                        Capabilities
     Product                        Distribution         Relationship            Financial         Asset
     design                         capability           Management              Control           management
     capability                                                                                    & strategic
                                                                                                   outsourcing




                                                                                                                                             Resources
      Reputation                    Efficient         Integrated              Distribution &               Strategic
                                    Employees         Research                Subcontractor               innovation
                                                      laboratories            Network
                                                                                                                  Manufacturing
                                                      Distribution &




                                                                                 Marketing &
                      Information
                      Technology
         Operations




                                         Customer




                                                                                  corporate
                                                                                  functions




                                                                                               Resource
                                          Service




                                                                                                Human
                                                                       R&D
                                                           sales




23 | P a g e
The above diagram shows the interaction between the NIKE’s functional units, its resources and
capabilities and competitive advantages. Some of the competitive advantages are explained as
follows:
i) High product quality: The R&D of NIKE results in the competitive advantage of innovation
and high product quality. The firm has product design capability, which is due to its highly
efficient integrated research laboratories. NIKE invests heavily in having researchers perform a
number of scientific techniques to quantify their findings (Equity research, 2003). Among
numerous tests performed, here is a list of some exams NIKE’s athletic shoes are tested for:
        Motion Analysis (kinematics)
        Foot-pressure Measurement
        Ankle Range of Motion
        Metabolic Cart
        Heart-rate monitors
        Blood-work
NIKE heavy investment into the functional area of R&D and Information Technology results in
the competitive advantage of high and innovative product quality (Equity research, 2003).
ii) Inventory turnover ratio: The other example is the competitive advantage of high inventory
turnover which is due to the deployment of IT and efficient distribution/subcontractor network of
NIKE. High inventory turnover is due to the distribution capability of NIKE. The distribution
capability of the company is so efficient because of the core competency of
distribution/subcontractor network. Finally, the efficient distribution/subcontractor network is
connected to the presence of the functional areas of distribution & sale and information
technology. NIKE invests in IT to keep a track of the inventory control.
iii) Better SG&A ratio: NIKE has good SG&A ratio. But on the contrary NIKE spends lot in
marketing and advertising. Thus Nike has a high direct cost. But to compensate the high direct
cost, it outsources the product manufacturing. NIKE does not have any factory in the home
country (USA) where the operating costs are high. All the company products are manufactured
in countries like Thailand, Vietnam, and Indonesia where the labor cost, material cost, and other
overhead costs are very less. The company saves a lot of money in employee salary,
material/labor/overhead costs and other indirect cost. This results in a lower SG&A cost.

c) Also write what other competitive advantages the firm could possess given the observed
resources and capabilities. Also write the sources of the competitive disadvantages.
Basically identify what those competitive advantages that the firm should have given the
resources and capabilities. (10 points)

Competitive Disadvantage and sources:

Poor cash turnover: NIKE has a lower cash turnover compared to Adidas. The cash turnover
reveals whether a company can finance their current operations. NIKE pays most of its earnings
in dividends and also invests a lot in its R&D and advertising. One of the reasons for a lower
cash turnover ratio for NIKE can be its heavy investments in advertising and promotion. NIKE
places a significant emphasis on marketing the company and its products. NIKE hires sports
celebrities as their spokespeople, including legendary basketball player Michael Jordan, Serena
Williams, Tiger Woods, which require lots of cash investment. NIKE has a huge cash dividend
payout, which is increasing gradually every year. Thus it has lesser cash available to finance its
other operations.
24 | P a g e
Weaker retail presence: NIKE is the globally recognized brand. It has a strong online presence.
But it has small retail presence. Thus the accessibility of the products can be increased to a great
extent if NIKE offers more store/retail presence. This would remove the accesses barrier and it
will add to the customer value proposition.

The competitive advantages that NIKE should have given the resources and capability are
shown in the table below:

         Competitive Advantage/           Core competence/            Explanation
            disadvantages               problem/ Value chain
                                               activities
     Better Cash turnover              Financial control and Decrease     spending    on
                                       strategic innovation  endorsement and celebrity,
                                                             increase cash balance by
                                                             long term loans, less
                                                             dividends payments
     Better receivable turnover ration Financial control and Collect outstanding accounts
                                       operations            receivable and ensure the
                                                                    timely collection of imparted
                                                                    credit that is not earning
                                                                    interest for the firm.
     Cost           Leadership/Better Financial controls   & The biggest challenge which
     competitive price                asset management       the firm faces. Its prices are
                                                             fairly high compared to the
                                                             others; focus on youth and
                                                             non-athletes and offer a line
                                                             extension for footwear &
                                                             apparels that are not
                                                             premium priced and are
                                                             affordable to these segments
     Effective     retail    presence/ Asset management & NIKE has a weaker retail
     effective store presence          effective operation   presence compared to others
                                                             in the industry. Focus on
                                                             retail presence will be
                                                             profitable. It will increase
                                                             the product accessibility




25 | P a g e
6. To what extent can the firm’s core competences sustainably create competitive
   advantages for the firm? You can use Barney’s sustainability framework (valuable,
   rare, non-limitability, and non-substitutability). Read Barney, J. (1991). Firm
   Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99.
   You can also use Grant’s Figure 5.6. Page 136. (20 points)

     COMPETITVE VALUABLE              RARE     NON-     NON-                       ASSESSMENT
     ADVANTAGE                                 IMITABLE SUBSTITUTABLE


     Brand                  Y           Y          N              Y                   Sustainable
     recognition

     Cost                   Y           N          N              N                   Temporary
     Efficiency

     Inventory              Y           N          N              Y                   Temporary
     management

     Innovative             Y           Y          Y              Y                   Sustainable
     Product
     Quality

     Effective in-          Y           N          N              N                  Temporary
     store
     operations


    a) The brand recognition of NIKE is the biggest strength for the company. It is valuable and
       rare for the company. But since the competition in the sports footwear industry is so high,
       it is difficult to say that the brand recognition is non-imitable. Adidas gives a very stiff
       competition to NIKE and has good financial ratios. The NIKE/others products are non-
       substitutable. The substitution for the athletic footwear is low, as there are little
       alternatives available to choose from. The other substitutes available in the footwear
       industry are boots, flip-flops, and sandals. But these cannot be used in place of sports
       shoes, in any sporty event. Therefore, there are no real substitutes for athletic footwear.
       Hence the brand recognition for NIKE is sustainable.
    b) The other competitive advantage which is sustainable is the innovative product quality of
       NIKE. A lot of technological and scientific research like air sole is deployed to produce
       the foot wears at NIKE.IT is constantly involved in the R&D, to produce better products
       to consumers. The competitive advantage is valuable and to customers as well as to the
       company. Even though there are other competitors, but NIKE has an upper hand in terms
       of its product technology making it non-imitable and non substitutable.
    c) The competitive advantage of cost leadership and efficient operations are temporary
       because other competitors are also doing well in those aspects. NIKE’s chief rival Adidas
       has a better cost advantage and over NIKE. The inventory management for Adidas is also
       appreciable, making the competitive advantages not non-imitable and non-substitutable.

26 | P a g e
7. Draw a Table to show the alignment of the firm’s goals (e.g. strategic measures of
   balanced scorecard such as EVA, market share etc), business strategy, underlying
   resources and capabilities, competitive advantage, and industry key success factors
   (Read: Figure 5.3 page 127 and Table 8.1 page 223). (20 points).

    The link of firm’s goal, business strategy, resources and capabilities, competitive advantage
    and key success factor

                                                                  External Environment
         Goals                                                     Government Regulations
World’s Leading Sports                                             Global Economy
 and Fitness Company                                               Competitive sports Industry
                                                                   Health &Fitness Trend
                                                                   Technological innovation in
                                                                   foot wears



                           Business Strategy
                              Product
                              Differentiation
                              Globalization                       Key Success Factor
                                                                    Distinctive Marketing
                                                                    Extensive R&D
                                                                    Product Quality




   Resources & Capabilities
       Financial control                                        Competitive Advantage
       Product Design Capability
                                                                   Brand Name
       Reputation
       Strategic Innovation                                        Product Quality
       Distribution Capability                                     Inventory turnover
       Integrated R&D                                              Cost leadership
       Efficient Employees
       Relationship Management                                     Effective in-store
                                                                   operations


    In order to become the world’s leader in sports industry, NIKE has adopted the generic
    business strategy of product differentiation and global expansion in a strategic way to
    establish a leader position. Its strategies have been shaped by the external environmental
    factors like government regulations, global economy, and competition in industry, health /
    fitness trend and technological advancements in the sports products. The business strategies
    have also been shaped by firm’s competitive advantages. To develop and maintain its
    competitive advantages, NIKE deploys its resources and develops the capabilities to the
    fullest. So with the current resource/capabilities, NIKE can posses some more competitive
    advantages.

27 | P a g e
8. Describe the firm’s organizational structure, processes, systems, culture and functional
   strategies (you might need Table 12.5 pages 317 or Table 13.1 page 337) and how do
   they support the business model, strategy, competitive advantage, or goals. Draw a
   Table that summarizes your findings. (20 points).


         Goal              World’s leading sports products and equipment provider


       Business            Market high-end consumer products in sports and fitness
        Model              manufactured in cost-efficient supply chains


      Business             Encompasses the business’ overall positioning in the sports
      Strategies           industry and stay competitive due to the
                           Product differentiation and globalization


     Competitive           Brand Name, Product Quality, Inventory turnover, Cost
     Advantage             leadership, Effective in-store operations


                           Functional departments such as marketing, production, R&D,
        Org.               customer services, operations, distribution, human resource with
      Structure            clearly defined jobs at all levels; collaborative, matrix
                           organization with professional staff; teams work across footwear,
                           apparel and equipment product engines; minimal hierarchy in
                           organization


       Systems              Automated inventory control; high-tech R&D system;
                            automated warehouse and distribution systems


      Processes             Highly innovative product design, volume manufacturing,
                            outsourcing for manufacturing, distinctive marketing, effective IT,
                            distinctive R&D, periodic training of employees, tight financial
                            control


                            Effectiveness of operations within its manufacturing, marketing,
      Functional            product development, and customer service processes; highest
       Strategy             service standard within industry; build loyal customer
                            relationships around the world to improve its customer services



                            Well-diversified culture; code of ethics for all
       Culture              employees/suppliers/buyers called “Inside the Lines”; respect
                            & value to employees; fast paced & high-tech culture; safe
28 | P a g e                working conditions for employees/workers
9. What is the outlook for industry profitability during the five year period 2010 - 2014?
   What is the outlook for the firm profitability? What would be the key success factors?
   Will the present core competencies of the firm be obsolete? See Table 11.1 page 277. See
   also slides (“The Driving Forces of Industry Evolution” and “Preparing for the Future:
   The Role of Scenario Analysis in Adapting to Industry Change”) from Chapter 11. You
   need understand concept of future KSFs and driving force. Use Figure 3.6 pg. 88 (or
   Table 3.3 page 89, Figure 3.7 page 90). Develop two future scenarios and (1) how they
   impact of the industry key success factors (2) 1) how they might impact the SWOT or
   core competencies (20 points)

    Industry profitability during the five year period 2010 – 2014
    The study of the annual reports and financial data indicates that the sports industry will be
    profitable during the five year period 2010-2014. The impact of the global economic
    recession of 2008-2009 on the sports apparel industry was significant. The biggest threat for
    any industry would be economic recession. As the economy slows, consumer purchasing
    power declines. The labor cost and material price also goes up during recession.
    The rivalry is very high in the sports wear industry. The fierce competition among the
    industry players lowers the margin for every company in the industry. Thus every company
    must maintain competitive advantage to grab market share and generate profit.
    The economic conditions are improving since 2010. The improved economic conditions will
    prove profitable for the companies in sports wear industry. The purchasing power of the
    customers will be improved.
    Consumers are becoming more knowledgeable and have more choices when it comes to
    sportswear than they did in the past. Today the consumer wants innovative and fashionable
    products, especially in apparels and technology. The key success factors on which the sportswear
    industry needs to focus, to sustain profitability in the future are; innovation and creativity in
    products and services; distinctive marketing; new unsaturated markets like Asian countries.


          Product/service         Distinctive          Distribution       New

                                                                                                KSF
          Quality &               marketing            capability         unsaturated
          innovation              capability                              markets               Driving forces




               Product /service       Emerging                    Government
               technology             markets/unsaturated         regulations/
                                      market segments             economic conditions
                                                                                          Environment
                                                                                           External




               Growing Health &          Global economic         Customer’s buying
               fitness trends            conditions              power/income




29 | P a g e
Profitability of NIKE during five period 2010-2014
    NIKE is a consumer product company and it is exposed to the consumer’s discretionary
    income. The decline in the disposable income of the consumers has adversely affected
    NIKE’s performance during the global economic crises. The macro-economic conditions like
    competition, politics, economy, socio-cultural trend and technology, together affect the
    profitability of NIKE.
    Now, more than ever, NIKE is expanding its global operations. NIKE’s sales are paid in
    several currencies, which increase its exposure to foreign currency exchange rates. Currency
    exchange rate fluctuations could also affect the business operation of NIKE. NIKE has a
    huge market in Asian countries like India and China. India and China are the fastest growing
    economies today. NIKE has realized double digit revenue growth in India, China and other
    Asian Pacific companies, in fiscal 2009 and 2010. These markets are not yet at the point of
    maturity, so high growth is expected in the near future. At the same time, the revenue growth
    in Europe and United States was also high. The projected costs of goods sold as a percentage
    of sales is slightly lower than the historical average due to sustainable cost cutting efforts in
    2010. The revenue/sales are expected to grow at a rate of 6-7% every year till 2014. Thus the
    profitability outlook for the industry as well as NIKE looks attractive.
    NIKE will be a profitable company with good growth prospects, great cash flows, improved
    EVA & ROCE and high returns to shareholders through dividends.

   Revenue Growth Chart for NIKE Inc.


                  Revenue Growth Forcast
  25,000.00

  20,000.00

  15,000.00

  10,000.00                                                         Revenue


   5,000.00

       0.00
               2010      2011      2012      2013      2014


 Key success factors are most significant to future success of a firm in industry. The KSFs
contributing toward the NIKE’s profitability in future will still be its distinctive marketing
activities, extensive research and development effort to design premium concert athletic products
for customers, product differentiation and extensive manufacturing, innovating and distribution
capabilities. The core competencies and key success factors will stay the same, they will be
enhanced. For example the product quality will be increased by better products and better
services resulting in improved brand recognition. Thus the core competencies and the key
success factors will not become obsolete for NIKE.

30 | P a g e
Scenario I

The future period of 2011-2014 has a great opportunity for NIKE to increase its brand loyalty,
market share and revenue. The closest biggest growth opportunity for NIKE is the 2012 Olympic
games scheduled to be held in London. NIKE has turned its attention to London 2012 Olympic
with an ad campaign. NIKE is on the ball and announced it will extend its relationship with the
U.S. Olympic Committee as an Official Outfitter of the U.S. Olympic and Paralympics Teams.
NIKE promises to deliver ground-breaking apparel and footwear with cutting edge technology to
the athletes. NIKE is an official marketing partner of the U.S. Olympic Committee, which
guarantees significant TV exposure in the U.S, especially during such events as the basketball
tournament. At the same time NIKE will replace Adidas division Reebok as the league's official
uniform provider, giving the company even more exposure among local consumers.
NIKE has been the best when it comes to advertising. Some of the celebrities who will advertise
for NIKE during the Olympics will be USA Basketball NBA stars like Kobe Bryant, LeBron
James, and Carmelo Anthony.
In this scenario NIKE will embrace the key success factor of it distinctive marketing capabilities,
innovation and distribution capability.

NIKE is also coming up with the new automatic self lacing sneakers. The automatic lacing
system provides a set of straps that can be automatically opened and closed to switch between a
loosened and tightened position.
Thus NIKE will embrace the key success factor of extensive research and development effort to
design premium concert athletic products for customers and product differentiation.




                                                     NIKE self
                                                     lacing
                                                     automatics
                                                     sneakers
                                                     (Google image)




Scenario II
The United States is the largest and most saturated market for NIKE. The Company has been
directing efforts on expanding into emerging markets which offer growth opportunities. It has a
huge market in Asian countries like India and China. India and China are the fastest growing
economies today. NIKE has realized double digit revenue growth in India, China and other Asian
Pacific companies, in fiscal 2009 and 2010. These markets are not yet at the point of maturity, so
high growth is expected in the near to mid-term future
NIKE has planned to expand its global retail foothold by opening 250 to 300 new stores over the
world by year 2014. NIKE's expansion plan includes a mix of discount-minded NIKE Factory
31 | P a g e
Stores in outlet malls and NIKE town stores, which sell newer and exclusive items and are often
found in upscale shopping centers. It will also focus on the women-oriented stores to boost the
proportion of its women's business from about one-fifth of total sales. Thus the company is
trying to attract both the segment of customers i.e. price sensitive and premium class. NIKE’s
strategy is consistent with its business level strategy of product differentiation and expansion.
In this scenario NIKE will embrace the key success factor of it distinctive marketing capabilities,
innovation and distribution capability.
Thus expansion in the emerging new markets and new segments of consumers will provide
growth opportunities for NIKE.

The scenarios explained above are in synchronization with the SWOT of NIKE. The analysis is
as follows:
    a) The biggest strength of NIKE is its brand recognition and brand loyalty. With the
        expansion into new emerging markets and focusing on the growing women athletes,
        NIKE will continue to hold its consistent brand recognition globally in all consumer
        segments.
    b) The global expansion is also an opportunity for the company’s growth.
    c) Product technology and innovation has always been strength and key success factor for
        NIKE. Its new automatic self lacing sneaker an innovation which will attract athletes and
        younger generation.
    d) NIKE advertising capabilities are also one of its strengths. Its plan to become an official
        marketing partner of the U.S. Olympic Committee, staring NBA stars is correlated to its
        distinctive marketing and advertising capability.
    e) The United States is the largest and most saturated market for NIKE. This is a threat for
        the company. Thus the Company has been directing efforts on expanding into emerging
        markets which offer growth opportunities.




32 | P a g e
10. In order to improve its performance, please explain how the firm can use its current (or
    revise or build) strategy and supporting resources and capabilities to seize the
    opportunity and defend against competitive and other. Make your recommendation to
    the firm (operational and strategic). Please capitalize your answers on your previous
    questions’ answers. You may use SWOT concept. You might need Figure 9.1 page 231,
    Figure 9.4 page 241, Figure 10.5 page 260 and Strategy Capsule 10.2. page 261. You
    need to read chapter 11 as well. If the firm that you pick is in high technology industry
    then you need to read chapter 12. If the firm that you pick is in mature industry then
    you need to read chapter 13. (20 points)


                   Opportunities                                                  Threats

     Expansion into            Demand for                       Revenue relies              Intense
                                                                on consumers’               competition
     emerging                  innovative
                                                                discretionary
     market                    products
                                                                income
                                                                                        High
                                                                                        dependency on
                  Rise in the                                    Foreign                overseas
                  number of                                      Exchange               manufacturing
                  women athletes                                 Risk                   & outsourcing


                              Capitalize                                     Defend         Migrate


                    Strengths                                              Weaknesses
  Brand equity, global presence, product                    Currency exposure, decreasing market in
  quality, diverse product line, strong R&D,                United States
  Distinctive marketing capability




                                                  Strategy
     Product differentiation strategy, globalization/Expansion strategy, cost reduction/efficiency
                                                Operations
  1. Achieve economies of     4.Market place             7. Foreign exchange          9. Continue expansion
  scale in manufacturing      management to fight        risk management              operations outside the
  and distribution            competition                program to minimize          home country
  2.Continue with product     5. Improve financial       volatility of currency       10. Work with
  innovation through          controls for better cash   fluctuations                 customers to design new
  NIKE Sport Research         turnovers                  8. Focus on women            product idea &
  Lab                         6. Social activities to    athletes products            strengthen relationship
  3. Focus on online/retail   strengthen brand image
  store presence

33 | P a g e
NIKE operates in a highly competitive and rapidly changing industry. It is difficult for a
company to remain competitive and sustain profitability in this industry. Though NIKE has been
a leader in the industry but it has some weaknesses and faces threats which could negatively
affect its financial performance.

Suggestions for NIKE to improve its performance, with its current capabilities/resources
and business strategies are:

     1) Improve the functional level strategies in manufacturing and distribution and customer
        service processes to improve operations in the company.
     2) NIKE is the product innovator in the sportswear industry. It should continue with its
        product innovation through its Sports Research Lab.
     3) NIKE competes with countless athletic and leisure shoe companies on a worldwide
        basis. It should strengthen its aptitude to discover and define product trends as well as
        foresee and respond to changing end user demands as promptly as possible to maintain
        market share. Thus it should focus more on market place management.
     4) NIKE operates on global basis. It is exposed to fluctuating currency risk. It should adapt
        foreign exchange risk management programs to mitigate such risks.
     5) It should to continue its expansion outside USA to take opportunities in the unsaturated
        foreign markets to improve performance and sustain leadership in the industry.
     6) It should encourage its consumers to participate in product design like its touch screen
        technology in store allowing customers to design shoes of choice. This would also
        strengthen its customer relationship and enhance customer loyalty.
     7) Focus on the unsaturated women athletes segment. It can also focus on the younger
        generation fashion clothing.
     8) NIKE’s products are subject to risks associated with overseas sourcing and
        manufacturing. It should look for alternative sources of raw material and manufacturing
        options in order to lessen the dependency. It can go for its own manufacturing units in
        home country.
     9) Make a strong online as well as retail store presence.
     10) Participate in social activities and responsibilities to improve and enhance brand image.




34 | P a g e
11. Now position yourself as the strategist for the firm’s competitor, how will be your
    strategy look like i.e. how can you neutralize or outcompete it (the recommendation
    mentioned in question 7). Read Grant Figure 4.2. Page 106 (20 points)?

Adidas is the chief rival of NIKE. The A framework for Adidas’s analysis is as follows:


                     Objectives
    The key objective is to become the
    leading sports brand in the world by
    reinforcing its position as an innovator                              Predictions
    and technologically savvy marketer in                         Adidas will focus more on the
    sportswear industry i.e. leading through                      product differentiation strategy
    innovation.                                                   just like NIKE, to improve its
                                                                  product quality and enhance its
                                                                  product line. Since women
                    Strategy                                      athletes is a fast growing segment,
    The business strategy is product                              Adidas can also focus on this
    differentiation with a diverse brand                          strategy.
    portfolio, expansion i.e. investments                         Adidas in competing fiercely with
    focused on highest-potential markets                          NIKE globally. It has been
    and channels.                                                 competing        on    price    and
                                                                  technology with others. But
                                                                  consumers have become more
                                                                  knowledgeable and look for
                    Assumptions                                   innovation and variety. To
                                                                  capitalize on this reality, adidas
    The sportswear industry is at the
                                                                  will focus on NIKE’s business
    maturity stage of the product life cycle.
                                                                  strategy       and      create     a
    The market is basically experiencing a                        differentiated product experience
    slowdown in sales growth because the                          at competitive price that are better
    products have achieved acceptance by
                                                                  tailored to specific consumers.
    their most potential buyers.                                  Adidas will focus on its cost
                                                                  structure to minimize cost.
                                                                  Adidas will focus more on the
                                                                  retail presence to give NIKE a
               Resources & Capabilities                           hard time.
               Technological capability                           Adidas might focus on sponsoring
               Customer focus                                     upcoming sporty events.
               Brand Recognition
               Supply chain management
               Effective Marketing capability
               Strong distribution capability




35 | P a g e
The other strategic recommendations for the competitor will be as follows:-
        1) Target the emerging economies of the world e.g. Latin America, East Europe and
               Asia, where NIKE is trying to expand and deepen its root.
        2) Strategic and financial planning to become more cost-efficient than NIKE.
        3) Strengthen the cash management, which is NIKE’s weakness.
        4) Promote the female athletes and sponsor more women sports events.
        5) Focus on product innovation which will give a technological advantage over NIKE.
        6) Focus on the right strategic acquisitions areas were where NIKE is trying to make a
               significant presence like training and fitness clubs.
        7) Focus on the price sensitive segment of customers like college and school students.
        8) Employ specialists to strengthen the brand image through advertising, and social
               activity.
        9) Improve working conditions in company to be more sought after than NIKE. This
               will ensure we get the best talent in the industry.
        10) Open more retail stores, as NIKE has less retail store presence.
        11) Research the international market to find out the latest trend in kids and women
               apparel products.
        12) Enhance adidas online market more than NIKE.
        13) Offer product with high quality like NIKE.




36 | P a g e
12. According to the DCF (discounted cash flows) paradigm, value drivers of a firm are
    such as sales growth, operating profit margin, and cash tax rate, proportion of net
    working capital to sales, proportion of fixed assets to sales, and proportion of other long
    term assets to sales. These value drivers can be used to estimate a firm’s future free
    cash flows (ultimately the firm’s value). Based on your analysis above (Q1-Q11)
    propose a strategic plan that can improve the firm’s future free cash flows (i.e. by
    improving its value drivers). Read file FCF drivers.doc in your Blackboard vista.
    Website wikiwealth.com might help. Identify which value drivers that can be improved
    and justify. Calculate the potential value creation of your proposed strategic plan.
    Assume that the firm has certain competitive advantage period and the residual value is
    the firm’s book value. For example, competitive advantage period of 4 year suggests
    that there won’t be any economic profit created after year four. Thus, the residual
    value is the perpetuity value of the firm’s book value at year four and discounted at t =
    4. Make your own assumption as necessary. (20)

     Value Drivers                   Historical Proportion          New Business strategy

     Sales growth                    5%                             5%

     Operating profit margin         10.03%                         10.03%

     Cash tax rate                   24.2%                          24.2%

     Net working capital/sales       24.24%                         24.24%

     Fixed assets/ sales             13.60%                         13.60%

     Other long term assets/ sales   5                              5

     Cost of capital                 8.9%                           7.0%

     Competitive           advantage 2                              2
     period

The value driver that is changed is the cost of capital. Let’s assume that the new business
strategy will change the cost of capital Wacc to 7.9%. The value of all the other drivers remains
the same. The historical values refer to the values of the FCF drivers in year 2010.
From the table below,
The value of the firm with the old business strategy was $641700.54 million
The value of the firm with the new business strategy is $1563201.00 million

Value of Firm new - Value of Firm2010 = 921500.46
Thus decreasing the cost of capital by approximately 1% increases the value creation by
921500.46 million. If other value drivers are also improved at the same time, the value of the
firm can be improved and enhanced to a great extent.




37 | P a g e
Calculations

 FCF 2010
                         $2,045.31
 WACC                      8.90%
 WACCnew                   7.00%
 g                          5%
 HV1                   FCF2010(1+g)/WACC- g )
 HV1                    55066.0385
 Value of Firm2010     (FCF2010+ HV1)/WACC
 Value of Firm2010         641700.54
 HV2                   FCF2010(1+g)/(WACCnew –g )
 HV2                       107378.78
 Value of Firm new     (FCF2010+ HV2)/WACCnew
 Value of Firm new        1563201.00
* HV – Horizon Value




38 | P a g e
13. Bonus question (optional): Use line graph to show the development of the elements of
    ROCE of the firm and its competitor (5 points).

    The line graphs show the development of the elements of ROCE of NIKE and Adidas from
    2006-2009


                                        COGS %
      60
      50
      40
      30
      20                                                                       Nike
      10                                                                       Adidas
       0
                    2006       2007             2008          2009
                                        Year


                                 SG&A% Profile
               50
               40
       SG&A%




               30
               20                                                              Nike
               10                                                              Adidas
                0
                       2006      2007            2008          2009
                                         Year


                                      ROCE Profile
      25.00%
      20.00%
      15.00%
      10.00%                                                                   Nike
        5.00%
                                                                               Adidas
        0.00%
                       2006      2007            2008          2009
                                         Year




39 | P a g e
Depreciation Profile
                            3.5
                              3
       Depreciation%


                            2.5
                              2
                            1.5
                                                                           Nike
                              1
                                                                           Adidas
                            0.5
                              0
                                  2006       2007          2008     2009
                                                    Year


                                         Invetory turnover ratios
                            10
       Inventory turnover




                             8
                             6
                             4                                             Nike
                             2                                             Adidas
                             0
                                  2006       2007          2008     2009
                                                    year


                                           Net Margin profile
                            12
                            10
       Net margin




                             8
                             6
                             4                                             Nike
                             2                                             Adidas
                             0
                                  2006       2007          2008     2009
                                                    Year




40 | P a g e
A/R turnover Profile
                              10
                               8
       A/R Turnover



                               6
                               4                                            Nike
                               2                                            Adidas

                               0
                                    2006        2007          2008   2009
                                                       Year


                                           Asset Turnover ratio profile
                              1.6
       Asset turnover ratio




                              1.4
                              1.2
                                1
                              0.8
                              0.6                                           Nike
                              0.4                                           Adidas
                              0.2
                                0
                                    2006        2007          2008   2009
                                                       Year


                                             Cash Turnover profile
                              25
       Cash Turnover




                              20
                              15
                              10                                            Nike
                               5                                            Adidas
                               0
                                    2006        2007          2008   2009
                                                       Year




41 | P a g e
Nike, Competitive Advantages
Nike, Competitive Advantages
Nike, Competitive Advantages
Nike, Competitive Advantages
Nike, Competitive Advantages

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Nike, Competitive Advantages

  • 1. MGMT65000 – Strategic Management – spring 2011 Test 1 By: Divya Mishra School of Management Purdue University Calumet Submitted to: Dr. Arifin Angriawan 1|Page
  • 2. Company profile & background NIKE, Inc. is engaged in the design, development and worldwide marketing of footwear, apparel, equipment and accessory products. . It sells its products to around 18,000 retail accounts in the United States and through a mix of independent distributors, licensees and subsidiaries in nearly 200 countries. NIKE is the largest seller of athletic footwear and athletic apparel in the world. The Company creates designs for men, women and children. The top selling product category includes running, basketball, children's, cross-training and women's shoes. It also designs shoes for outdoor activities like tennis, golf, soccer, baseball, football, bicycling, volleyball, wrestling, cheerleading, aquatic activities, hiking and other athletic and recreational uses. Index membership Sector Industry Employees S&P 500 Consumer Cyclical Footwear 23,300 Products NIKE sells sports attire and accessories relevant to each sport mentioned above as well as other sports-inspired lifestyle apparel, like bags, socks, sport balls, eyewear, protective equipment, basic sport equipment, etc. In addition to NIKE’s footwear, apparel, and accessories businesses, the Company sells products under other brand names in particular markets. NIKE wholly-owns five footwear and apparel companies that specialize in different sports: Cole Haan, Converse Inc., Hurley International LLC, Umbro Ltd., and NIKE Golf. These subsidiaries combined together account for 13% of total revenues, $2.5 billion, in fiscal 2009. Manufacturing Footwear & Apparel All of NIKE’s footwear is manufactured outside the United States in the factories of China, Vietnam, Indonesia, and Thailand and account for 98 percent of total NIKE brand footwear in 2009. The main raw materials used in NIKE footwear are rubber, plastic compounds, and foam cushioning materials, nylon, leather, canvas, and polyurethane films used for cushioning components. NIKE brand apparel is also manufactured almost entirely outside of the United States, in 34 different countries. The main materials used in NIKE apparel are natural and synthetic fabrics and threads, plastic and metal hardware, and water and heat resistant fabrics. Marketing and Advertising NIKE places a significant weight on marketing the company and its products. NIKE aggressively bonds the contracts with highly successful and influential athletes, coaches, teams, and leagues like Michael Jordan, Serena Williams, and Tiger Woods to popularize its footwear, apparel and sports accessories. In order to sustain its dominance in the industry and stay competitive stay, NIKE actively responds to trends and changes in consumer preferences by adjusting the mix of existing product offerings, developing new products, styles and categories, and influencing sports and fitness preferences through aggressive marketing. Its primary areas of marketing remain Net TV and magazines. 2|Page
  • 3. Competitors The rivalry in the sports wear industry is very high. NIKE competes with numerous athletic and leisure shoe companies worldwide. It faces fierce competition in product offerings, technologies, marketing expenditures, pricing, costs of production, and customer services. The main competitors are Adidas, Reebok, Timberland, Woodland, and Puma. SWOT Analysis for NIKE Strengths Weaknesses Brand recognition Overseas manufacturing High product quality dependency Effective marketing Decreasing United States strategy market share Capacity of innovation High product price Strong distribution chain compared to Adidas Strong R&D Currency exposure Strong customer Medium retail presence relationship/satisfaction SWOT Analysis Opportunities Threats Expansion into emerging Fierce industry competition markets Revenue relies on Increased demand in product consumers’ discretionary innovation income Growing segment of women Economic rescission athletes Fluctuation in the currency Increase in the number of sports events like Olympic, FIFA 3|Page
  • 4. NIKE Innovations NIKE with Apple: The NIKE+ package consists of a pair of specially designed NIKE+ running shoes, an iPod nano, and a NIKE + iPod sport kit. The kit consists of a sensor that fits into a built-in pocket beneath the insole of the left shoe and a receiver that fits into the iPod nano dock connector. As a person runs, iPod tells the distance, pace, and calories burned via voice feedback that adjusts music volume as it plays. (Google image) Design your own shoes: NIKE allows customers to design their own shoes from a catalogue of predefined designs. Customers can choose their own colors and mascots to create shoes which define their personality. It provides Touch screen technology in store allowing customers to design shoes of choice. (Google image) Nike self lacing automatic shoes: NIKE is also coming up with the new automatic self lacing sneakers. The automatic lacing system provides a set of straps that can be automatically opened and closed to switch between a loosened and tightened position. 4|Page
  • 5. Critical data of Nike Annual Report $ Millions 2010 Net Income 1,906.7 Current Liability 3,364.2 Total Assets 14419.3 Tax Rate 24.2% Interest Rate 6.35% Long-Term Debt 445.8 Return on Equity 19.54% Total Equity 9753.7 Weighted Average Cost of Capital 8.9% Capital Employed 11055.1 Interest Expense 6.3 EBIT 2516.9 NOPAT 1907.81 Return On Capital Employed 20.7% Economic Value Added 1267.25 Cash Flow From Operations* 3164.2 Capital expenditure* 335.1 Free Cash Flow 2045.31 Five year Nike stock performance vs. S&P500* (Fiscal year 2006-2010) 2% Nike S&P500 90% 5|Page
  • 6. 2010 Nike revenue growth 2006-2010 Nike Revenue 25000 20000 Revenue 15000 10000 5000 0 2006 2007 2008 2009 2010 Year Nike revenue generation by product 2010 Revenue Generation by Product 6% 34% Footwear 60% Apparel Equipment 6|Page
  • 7. 1. Please use Figure 2.3 page 53 (Grant’s textbook, 7th edition) as your overall guide to draw a balanced scorecard for the firm. Please draw a balanced scorecard for the firm that you choose. Identify all four perspectives, each perspective’s objectives and their relationships. See example in the appendix. Feel free to modify it. On the other pages please elaborate on the four perspectives and their elements. For the financial performance perspective, at least you need to discuss: ROCE, EVA, and FCF. Conclude what the numbers mean to you as a manager (e.g. Good, bad, or neutral; and why). Why do firms need to prepare a balanced scorecard? (20 points) Balance Scorecard for NIKE 2010 FINANCIAL GOOD--NEUTRAL • ROCE : 17.8% Neutral • EVA: 1267.25 millions Good • FCF : 2045.31 millions Good • ROE : 19.54% Good • Profit Margin :10.03% Good • NIKE growth: 7% vs. industry growth Good 4.5% Bad • High advertising cost Good • Better COGS% than competitors CUSTOMER GOOD-NEUTRAL • Customer Satisfaction Good • Customer Loyalty Good • Customer retention ratio Good • Market Share Good • Competitive Price Bad • Number of Customers Good Good • Design own shoes option INTERNAL GOOD • Marketing Innovative Products Good Celebrity endorsement Good Diversity of online product Good • R&D Integrated researches Good Product technology Good High quality product design Good • Good supplier relation Good • IT for inventory control Good 7|Page
  • 8. LEARNING-GROWTH GOOD-NEUTRAL • Decreased revenue growth by 0.84% in Bad-neutral 2010 • Less capital investments and enhanced Good customer satisfaction • Technological improvement in products Good testing • Strategy for managed high service within the industry Good • Productivity gain Good • Increased product innovation Good • Moving & growing in fitness and training clubs Good Financials: The financials of Nike indicate healthy performance in the present scenario, except for few concerns. The ROCE is impressive. It has improved from 17.8% in 2009 to 20.7% in 2010. But has decreased since 2006. The financial crises of 2009 can be the reason of fall in ROCE. The FCF is $2045.31 million. The FCF shows healthy growth. The EVA, profit margin and ROE have improved from 2009 values. This reflects a healthy growth of the company in the industry. The only concern is the high advertising and promotion expenses due to celebrity endorsement. Nike’s heavy investments in advertising and promotions leave less cash on the table for other operations, resulting in less cash turnover ratio. Thus the balance scorecard from the financial standpoint looks neutral-good. Customer: NIKE focus has always been on the customer satisfaction. It invests a lot in its product research and development in order to offer better sports apparels to the customers. It has always striven to provide a competitive edge to foster the best possible performance in its athletes. The researchers work on the three primary area: Biomechanics (study of human movement), Physiology (study of the integration of the body’s energy systems and responses to the environmental stresses), and Sensory/Perception (subjective evaluation of product attributes, usability and durability). Its innovation in products includes “NIKE with Apple”. It aloes provides touch screen facility in its stores, allowing customers to design shoes of choice. Due to great product quality, product innovation, the customer satisfaction and customer retention for NIKE is very high. The only criterion where the company faces tough time is its high competitive prices. The competitors like Adidas, Timberland offer products at lower price compared to NIKE. Thus the balance scorecard shows that NIKE is good-neutral in the customer satisfaction. Internals: NIKE’s efficient internal operations are reflected through its better financial ratios. The key success factors associated with NIKE’s success are its distinctive marketing capability, volume manufacturing capacity, extensive research and development effort to design premium concert athletic products for customers, product differentiation and innovation and distribution capabilities. Marketing capability through celebrity endorsement has always been the core competency of NIKE. Its efficient 8|Page
  • 9. distribution capacity and use of IT to control inventory can be seen in better inventory turnover ratio. Thus the balance scorecard shows that NIKE is doing good in internal operations Learning & Growth: NIKE has shown a consistent growth every year. The forecast for 2011-2014 also reflect that it will continue to grow approx 7% every year. The sales and revenue of the company has increased. Though the sportswear industry is at the maturity stage of the product life cycle. The market is basically experiencing a slowdown in sales growth because the products have achieved acceptance by their most potential buyers. Through a number of strategic plans, NIKE has been able to cut cost and maintain the product quality. Its technological improvement and growth in products like “NIKE with Apple” and “design your own shoes” has enhanced the customer satisfaction. But the year 2010 has shown some drops in the financial ratios and increase in the cost structure. NIKE has the core competencies, resources and the capability to change odds into evens. With the help of its core competencies and strategic it will continue to grow and offer improved and high products to the consumers. The balance score card shows good in terms of learning and growth. Thus NIKE appears to be medium –high attractive. A balanced score card helps to maximize the long term goals. The company is able to evaluate their corporate path with the balanced score card. The four key questions that can be answered by the balanced scorecard are: 1. How do we look at shareholder? 2. How do customers see us? 3. What must we excel at? 4. Can we continue to improve and create value? (Grant, 2010) 9|Page
  • 10. 2. Draw a table to show some potential threats and opportunities of the six sectors of the general environment. The six sectors are seen in Figure 3.1. Page 65. Apply Figure 3.3 page 70 and Figure 4.1 page 98 to summarize the industry five forces and their elements. On other pages, please elaborate on the forces and their elements. Which of the Porter’s five forces has had the biggest impact? Apply Figure 3.6. Page. 88, Table 3.3. Page 89 or Figure 3.7. Page 90 to identify the key success factors of the industry. Why do firms need to perform five forces analysis? Please elaborate on one threat that you think is the most important. Please elaborate on one opportunity that you think is the most important. You can conjecture about the timing and impact of the threats or opportunities. Please describe how that threat and opportunity impact the firm through its industry five forces. (20 points) The threats and opportunities are the external factors which affect the performance of a company. Threat and opportunity are external to an organization. NIKE is facing some threats that could have a significant impact on its financial performance and growth. At the same time there are also promising opportunities that provide a strong growth prospect for NIKE. The Six Sectors of General Environment National The Natural &Internation Environment al Economy The Industry Environment Technology Suppliers Demographic Competitors Structure Customers Government The Social & Politics Structure 10 | P a g e
  • 11. INDUSTRY ENVIRONMENT THREATS OPPORTUNITIES ANALYSIS Global Economy Economic recession/ International expansion, Consumer purchases slowing building upon its strong down/ Falling international global brand recognition; economy; fluctuation in strong economic conditions in foreign currency & exchange other countries rates Technology Use of IT in marketing information system; Scientific research in products quality & innovation like Motion Analysis (kinematics), Foot- pressure Measurement, Ankle Range of Motion etc Government/Politics Increased legislation/Higher Macroeconomic stability, low price of products, Customer interest rates, stable currency right conditions and the international competitiveness of the tax system Natural Environment Natural disasters like Cold/Rainy climatic condition earthquake in Japan resulted creates a demand for shoes. in loss of lives, resulting in customer loss Demographic Baby boomers pushed into Young generation inclination late forties are less inclined in sports & fitness; large for sporty activities like population more customers; running; lower income of high income customer buying customers; ethnic mix of at premium price some countries Socio-Cultural Inclination towards fitness leading to demand for fitness products particularly exercise apparel, shoes and equipments Biggest opportunity for NIKE Product development offers NIKE a great opportunity. NIKE, being a sports brand, attracts the sports as well as non-sports population. The brand is intensely defended by its owners 11 | P a g e
  • 12. who truly believe that NIKE is not a fashion brand. But the consumers that wear NIKE product do not always buy it to participate in a sport event. For the younger generation i.e. youth especially, NIKE is a fashion brand. This creates its own opportunities since product could become unfashionable before it wears out i.e. consumers need to replace shoes. Since NIKE is seen as a fashion brand by the youth culture, it can also develop products such as sport wear, sunglasses and jewellery. The youths spent a large amount of money in these accessories. Therefore such high value items can be a great opportunity for high profits. Biggest threat for NIKE The greatest threat for NIKE is the inevitable stiff competition from other sports brand, especially Adidas. NIKE operates in the sports shoe and garment industry which is one of the most competitive marketplaces. For a company to succeed in competition there is a continuous need to develop new products with higher quality than its competitors. The dynamic needs and demands of consumers serve as a challenge to the management. Competitors like Adidas and Puma are developing alternative brands to take away NIKE's market share. They compete with Nike in product design, quality, technology, advertising and competitive price. Significance of Five force analysis Porter’s five forces of competition framework view the profitability of an industry as determined by the five forces of competitive pressure. It is a simple but powerful tool for understanding where power lies in a business situation. It helps a firm in understanding its current strength in the industry. It also brings into light the strengths of the competitors. With a clear understanding of where power lies, a firm can take reasonable advantage of a situation of strength, improve a situation of weakness, grab the opportunities and keep away from taking wrong steps. This makes it an important part of planning a strategy for any firm in any industry. At the same time, the tool helps in identifying whether new products, services have any future prospect and the potential to be profitable. Five forces analysis for NIKE Threat of entry (Low-moderate) Buyer Power Rivalry Supplier Power (High) (HIGH) (Low) Threat of Substitute (LOW) 12 | P a g e
  • 13. Rivalry The rivalry among existing competitors in the footwear industry is very high. Large firms such as NIKE, Reebok and Adidas have grown immensely and established their foot firmly in the industry. These firms are also globally recognized and have a huge loyal customer population. The firms also engage in online selling, allowing them to increase sales while minimizing operating costs. The giant firms of the industry invest heavily in building a strong brand identity. The competition is fierce and thus the rivalry is very high. Threat of Substitute The substitution for the athletic footwear is low, as there are little alternatives available to choose from. The other substitutes available in the footwear industry are boots, flip-flops, and sandals. But these cannot be used in place of sports shoes, in any sporty event. For instance, a soccer player would not wear boots or flip flops to play soccer. Therefore, there are no real substitutes for athletic footwear. And similarly there are lesser substitutes available for athletic garments. Threat of New Entrants NIKE has always striven to provide a competitive edge to foster the best possible performance in their athletes. This is the reason NIKE continues to lead innovation in footwear, apparel, and equipment. NIKE is a globally recognized brand and has a huge population of loyal customers. For the younger generation i.e. youth especially, NIKE is a fashion brand. Even being a sports brand, it attracts the sports as well as non-sports population. One of the major reasons NIKE is so successful in popularizing its footwear, apparel and sports accessories is because it hires sports celebrities as their spokespeople, including legendary basketball player Michael Jordan, Serena Williams, Tiger Woods. Thus threat of new entrants is low for NIKE. Bargaining Power of Suppliers The raw material required to produce sport footwear are leather, rubber, and cotton. These are available in the market in abundance. At the same time there are many suppliers of such raw materials in the industry. NIKE definitely has an advantage over their suppliers. Thus the suppliers are dependent on the firms like NIKE and Adidas as their means of their earnings. Thus the supplier power of the suppliers is low. Bargaining Power of Buyers The power of buyers in the footwear industry is distributed among several companies. There are a large number of buyers relative to the number of firms in this industry. For a company to succeed in competition there is a continuous need to develop new products with higher quality than its competitors. The price of NIKE products is comparatively high as compared to the other brands. Customers are price sensitive. There are other options in sports footwear available in the industry at a lower price. Thus the bargaining power of buyers is high. 13 | P a g e
  • 14. Porter’s force which has the biggest impact The Porter’s force that has the biggest impact on NIKEs is the rivalry. It faces fierce competition in product quality/technology, competitive price, marketing capability/celebrity endorsement, distribution and manufacturing. The sportswear industry is highly competitive and rapidly changing. At the same time, industry is at the maturity stage of the product life cycle. The market is basically experiencing a slowdown in sales growth because the products have achieved acceptance by their most potential buyers. In such conditions, it is very difficult for any company to sustain its competitive advantage. For a company to succeed in competition there is a continuous need to develop new products with higher quality than its competitors. The ever changing needs and demands of consumers serve as a challenge to the firm. Therefore NIKE invests heavily on R&D, to offer innovative products and services, in order to stay consumer’s first choice. Key Success Factors Key success factors are most significant to future success of a firm in industry. The KSFs for NIKE are its distinctive marketing activities, extensive research and development effort to design premium concert athletic products for customers, product differentiation and extensive manufacturing, innovating and distribution capabilities. Superior performance in some or all of the factors creates a lot of value for the customers. 14 | P a g e
  • 15. 3. Identify and describe the firm business strategy (Porter’s generic strategies: Figure 8.5. page 224) and business model (Read Johnson, Christensen, and Kagermann, 2008, Reinventing Your Business Model, Harvard Business Review). You can also further discuss how the strategy or business model supports the firm’s FCF value drivers. Read file FCF drivers.doc (20) Business Strategy of NIKE A firm can achieve a higher rate of potential profit over its rivals in one of two ways: either it can provide identical product or service at a lower cost, or it can supply a product or service that is differentiated in such a way that the customer is willing to pay a price premium that exceeds the additional cost of the differentiation (Grant, 2010). The generic business strategy for NIKE is a product differentiation strategy. NIKE emphasizes on the key strategy elements of branding advertising, design of products, exclusive customer service, high quality products and new product development (Grant, 2010). Cost Advantage (Similar products at lower cost) Competitive Advantage Differentiation Advantage (Price premium and unique product) NIKE is the leader of industry in product differentiation. Product differentiation helps company to boosts its profit through the sale of different product. The other advantage of producing a number of product lines is the reduction of risk in that if one product fails there are numerous other products to compensate for this loss (Equity research, 2003). NIKE designs most of its footwear for athletic purpose. In order to diversify its products, a large percentage of their products come from sales of footwear, apparel, and accessories for casual and leisure purposes. NIKE differentiates its products in a variety of ways. Firstly, it manufactures sports goods for three different segments of people: men, women and children. Each of these three segments is carefully analyzed on the basis of needs, physiology, design preference and trend of choices. Secondly NIKE also differentiates it products by offering a variety of footwear accessories and apparels like NIKE watches, gym bags, sport balls, timepieces, eyewear/glasses, bats, gloves and skates. It also provides every type of sports equipments like basketball, tennis, soccer, football, golf, aquatic activities and others (Equity research, 2003). NIKE also has the licensees to manufacture and sell NIKE brand products aside from athletic footwear and accessories. The product differentiation is achieved by the company through the sale of products like children’s clothing, school supplies, electronic media devices, timepieces and other items under NIKE brand name. This requires a consistent strategic management planning. 15 | P a g e
  • 16. NIKE subsidiaries, like Bauer NIKE Hockey Inc., are another way by which the company differentiates its product line. In addition to NIKE’s footwear, apparel, and accessories businesses, the Company sells products under other brand names in particular markets. NIKE wholly-owns five footwear and apparel companies that specialize in different sports: Cole Haan, Converse Inc., Hurley International LLC, Umbro Ltd., and NIKE Golf. These subsidiaries combined together account for 13% of total revenues, $2.5 billion, in fiscal 2009 (Lancellotti, Ruiz, 2010). Thus with the help of resources and capabilities like strategic innovations in marketing abilities, product engineering, product innovation and creativity and research capabilities; NIKE provides high quality sports products to the consumers. NIKE product differentiation Strategy Licensees to produce & Men, Women & children NIKE’s wholly-owned Accessories/Apparels sell NIKE brand products on the basis of needs, five footwear & like gym bags, eyepieces aside from athletic physiology, design apparel companies & Sports equipments for footwear & accessories preference &choices trend specializing in sports almost all sports School Cole Haan supplies Converse Inc Children’s clothing Hurley Electronic International LLC media device Umbro Ltd NIKE Golf Business Model The business model consists of four interlocking elements that are taken together to create and deliver values to the customers as well as the company. The four elements are: i) Customer value proposition iii) Key resources ii) Profit formula iv) Key processes 16 | P a g e
  • 17. Customer Value Proposition (CVP) Target customers Jobs to be done Offerings Athletes Provide the most efficient Ground-breaking apparel & Health/Fitness products to foster the best footwear with cutting edge segment possible performance in technology , distinctive Women segment athletes; remove access ,skill & marketing to appeal more time barriers customers Profit formula Revenue: The revenues are projected to increase by 5-6% every year till 2014; NIKE has a large market share to generate revenue. Innovative products bring profit for company. Cost structure: Invests heavily in R&D & marketing; lower manufacturing, labor & material cost due to outsourcing; low Key resources of NIKE distribution cost due to Efficient distribution capability employees Resource velocity: Good asset Strategic productivity ratios indicate NIKE effectiveness in deploying its marketing assets. Higher the ratios, better is innovations the performance of the company. Distribution network Integrated research laboratories Reputation in industry Key processes Processes: Highly innovative product design, volume manufacturing, outsourcing for manufacturing, distinctive marketing strategy, effective IT, distinctive R&D, periodic training of employees, tight financial controls (Johnson, Christensen, and Kagermann, 2008) 17 | P a g e
  • 18. NIKE removes the access barrier by proving products in store as well as online. It removes the time barrier by delivering the products faster due to its excellent distribution capabilities. It also reduces the skill barrier by offering a high product quality, technologically advanced application like “NIKE with Apple” or “design your own shoes”. Its products are high priced; so it does not remove the wealth barrier. But more factory outlets stores indicate its efforts to lessen the wealth barrier. The value drivers for a firm are sales growth, operating profit margin, cash tax rate, net working capital/sales, fixed assets/sales, other long term assets/sales, and cost of capital. NIKE has high sales growth compared to others in the sports apparel industry. This is due to its large market share. Its operating profit margin is also more than 5, which reflects profitability and effective performance. Its asset productivity ratios like fixed asset turnovers are also very impressive. The tax rate is 35%, which is favorable for NIKE, but can be improved. If NIKE also focuses on the price sensitive segment of consumers by offering its products at a cheaper price at places like the factory outlets, it can attract a large segment of consumers. This can increase its market share, resulting in increased profit margin. 18 | P a g e
  • 19. 4. To what extent is the firm’s performance attributable to the industry attractiveness and to what extent to the firm’s competitive advantage? Use Figure 2.1. Page 47 (see also Capsule 2.3.) to assess the firm’s competitive advantages/ disadvantages. Draw the firm’s ROCE tree (disaggregation/ DuPont formula). Competitive advantages are better ratios of ROCE breakdown. (20 points) The ROCE tree diagram is according to the data of 2009 COGS/Sales NIKE: 55.13 ADS: 54.16 Net Margin Deprec/Sales NIKE: 7.75 NIKE: 1.81 ADS: 2.36 ADS: 2.88 SG&A/Sales NIKE: 30.26 ADS: 42.20 ROCE NIKE: 17.8 ADS: 11.31 Fixed Asset Turnover NIKE: 7.32 ADS: 2.8 Inventory Turnover NIKE: 8.13 Asset ADS: 7.05 Productivity NIKE: 1.44 ADS: 1.16 A/R Turnover NIKE: 6.90 ADS: 6.07 Cash Turnover NIKE: 8.21 ADS: 13.39 19 | P a g e
  • 20. The firm’s attributable to the industry attractiveness and its competitive advantage can be explained through the ROCE diagram. ROCE is an indicator of the effectiveness of the firm in generating profits from its asset. It reflects the efficiency and profitability of a company's capital investments. The ROCE for NIKE is 16.10 which are higher compared to ROCE of Adidas (11.30). This shows that NIKE is generating more profits over its assets and liabilities. Net Margin is a ratio of profitability and indicates how much out of every dollar of sales a company actually keeps in earnings. It is very useful tool in comparing two companies in the same industry. Net margin greater than five reflects profitability. A higher net margin of NIKE reflects that it is more profitable and has a better control over the costs compared to Adidas. Adidas on the other hand has the net margin less than 5, which reflects that the company is not generating attractive earnings. NIKE has better control over costs compared to Adidas; which is reflected in its lower SG&A. The COGS% for both NIKE and Adidas is comparable. It means that both the firms are doing well in maintain the cost of goods sold. Asset productivity ratios like inventory turnover, cash turnover, fixed asset turnover, receivables turnover indicate how effectively a company deploy its assets. The ratios describe the sales dollars generated per unit of resources. Higher the ratios, better is the performance of the company. The asset turnover ratio is the amount of sales generated for every dollar’s worth of assets. The inventory turnover is a ratio showing how many times the inventory is replaced. NIKE is deploying its assets better than Adidas to generate sales dollars. A/R turnover ratio is a measure that describes quantifies a firm's effectiveness in extending credit as well as collecting debts. The numbers show that both NIKE and Adidas are doing well, with NIKE having an upper hand over Adidas. The cash turnover reveals whether a company can finance their current operations. The numbers show that Adidas is more efficient in financing its current operations than NIKE. The higher inventory turnover ratio for NIKE indicates that it has a good control over its inventory management. The inventory management of Adidas is also good but it is less than NIKE. This means that NIKE is doing better than Adidas in inventory control. But at the same time NIKE also has some competitive disadvantages like poor cash turnover ratio. NIKE should also try to improve its A/R turnover ratio. Overall, the study of financial ratios indicates that NIKE is performing better than Adidas. The ROCE tree diagram shows that the position and performance of NIKE in the industry is highly attractive. 20 | P a g e
  • 21. 5. a) Use and adapt Figure 5.4 page 133 or similar diagram to describe the firm’s value chain. In which of the firm’s functions (e.g. purchasing, distribution, marketing, IT, HR, etc.) do/es the firm’s competitive advantage/s lie (i.e. what functions that contribute to the better ratios in question 3 or what is the core competences of the firm)? In which what of the firm’s functions do/es the firm’s competitive disadvantage/s lie (i.e. what functions that contribute to the worse ratios in question 3)? (10 points) Value Chain Analysis-Value chain analysis is a systematic way of examining all the Value ystematic organizations functional activities and how well they create customer value value. Value chain diagram Primary Activities Support Activities Inbound Logistics Firm Infrastructure Low production cost Empowerment of top management Outsource non-core activities core Great financial discipline with low Inventory control and reduced debt inventory risks due to efficient Strong brand, product, marketplace supply chain tools solution, delivery and support Focus on product design, Effective compliance process marketing and product through strategic knowledge and technology verification NIKE IHM specialized in Calculated risk factors rubber, foam and raw material Human Resource Management Operations Core values of honesty, Heavy investment in R&D competitiveness and team work Low and no packing options Minimum hierarchy concept 21 | P a g e
  • 22. NIKE personals to assist factory Great management and efficient management corporate strategy globally Efficient network structure of Blend of new hires and promotion operations management High ethical values among No heavy metal, glue or solvent employees used Well monitored labor audit add Outbound logistics brand audits Strong control over own distribution channel Technology Development Good supplier relation, Great product technology like Ability of forward integration Motion Analysis, metabolic rate, Use of strong Servers to support blood work. and manage supply chain projects Air-sole technology expert Touch screen technology in store Marketing & sales allowing customers to design shoes Brand recognition and reputation of choice Celebrity endorsement Huge sales through e-commerce Higher allocation on marketing budget Procurement Strong customer base Just in time strategy as finished Diversity/Variety of products goods are shipped as soon as they offered online are ready for sale Buffer and safety stock in hand Services Use of IT to improve customer service Great product quality resulting in increased customer satisfaction Touch screen technology in store allowing customers to design shoes of choice NIKE has always provided the most efficient products to foster the best possible performance in their athletes. This is the reason NIKE continues to lead in innovation and technology in footwear, apparel, and equipment. The first better ratio is COGS/sales. It is a function of the competitive advantage of cost efficiency. NIKE has a good control on production cost. The second better ratio is SG&A which means that NIKE has lower selling and administrative cost over Adidas. Thus it has a competitive advantage of effective in store operations. NIKE has a better asset turnover ratio compared to Adidas. This means that NIKE generates more sales for every dollar’s worth of assets. The asset turnover ratio is a result of the competitive advantage efficient operations. The better inventory turnover reflects the competitive advantage of efficient inventory management. The firm’s competitive advantage is brand recognition, effective inventory management, efficient in-store operations, and cost efficiency. The competitive advantages of NIKE lie in firm’s R&D, Operations, Information technology and Marketing functions. NIKE is deploying its core competencies/ capabilities/resources better than Adidas to generate profitability. . 22 | P a g e
  • 23. b) Then propose hypotheses on HOW the principal functions or their interactions create the firm competitive advantages and disadvantages. The followings can help: Figure 2.2 Page 51; Figure 3.7. Page 90; Table 5.3. Page 132; Figure 5.4 pages 133. You can utilize sources of cost and differentiation advantage discussed in chapter 7, 8, and 9. You can also draw a map that relates (use arrows) principal capabilities to competitive advantages. See Textbook Table 5.3 for examples of organizational capabilities. This is very important exercise because basically strategy is about the exploitation of core competence. (10 points) Competitive Brand Cost Inventory Innovation & Effective Advantage recognition Efficiency management Product operations and (Better cogs (High Inventory Quality (SG&A %) reputation %) turnover) (High profit margin) Capabilities Product Distribution Relationship Financial Asset design capability Management Control management capability & strategic outsourcing Resources Reputation Efficient Integrated Distribution & Strategic Employees Research Subcontractor innovation laboratories Network Manufacturing Distribution & Marketing & Information Technology Operations Customer corporate functions Resource Service Human R&D sales 23 | P a g e
  • 24. The above diagram shows the interaction between the NIKE’s functional units, its resources and capabilities and competitive advantages. Some of the competitive advantages are explained as follows: i) High product quality: The R&D of NIKE results in the competitive advantage of innovation and high product quality. The firm has product design capability, which is due to its highly efficient integrated research laboratories. NIKE invests heavily in having researchers perform a number of scientific techniques to quantify their findings (Equity research, 2003). Among numerous tests performed, here is a list of some exams NIKE’s athletic shoes are tested for: Motion Analysis (kinematics) Foot-pressure Measurement Ankle Range of Motion Metabolic Cart Heart-rate monitors Blood-work NIKE heavy investment into the functional area of R&D and Information Technology results in the competitive advantage of high and innovative product quality (Equity research, 2003). ii) Inventory turnover ratio: The other example is the competitive advantage of high inventory turnover which is due to the deployment of IT and efficient distribution/subcontractor network of NIKE. High inventory turnover is due to the distribution capability of NIKE. The distribution capability of the company is so efficient because of the core competency of distribution/subcontractor network. Finally, the efficient distribution/subcontractor network is connected to the presence of the functional areas of distribution & sale and information technology. NIKE invests in IT to keep a track of the inventory control. iii) Better SG&A ratio: NIKE has good SG&A ratio. But on the contrary NIKE spends lot in marketing and advertising. Thus Nike has a high direct cost. But to compensate the high direct cost, it outsources the product manufacturing. NIKE does not have any factory in the home country (USA) where the operating costs are high. All the company products are manufactured in countries like Thailand, Vietnam, and Indonesia where the labor cost, material cost, and other overhead costs are very less. The company saves a lot of money in employee salary, material/labor/overhead costs and other indirect cost. This results in a lower SG&A cost. c) Also write what other competitive advantages the firm could possess given the observed resources and capabilities. Also write the sources of the competitive disadvantages. Basically identify what those competitive advantages that the firm should have given the resources and capabilities. (10 points) Competitive Disadvantage and sources: Poor cash turnover: NIKE has a lower cash turnover compared to Adidas. The cash turnover reveals whether a company can finance their current operations. NIKE pays most of its earnings in dividends and also invests a lot in its R&D and advertising. One of the reasons for a lower cash turnover ratio for NIKE can be its heavy investments in advertising and promotion. NIKE places a significant emphasis on marketing the company and its products. NIKE hires sports celebrities as their spokespeople, including legendary basketball player Michael Jordan, Serena Williams, Tiger Woods, which require lots of cash investment. NIKE has a huge cash dividend payout, which is increasing gradually every year. Thus it has lesser cash available to finance its other operations. 24 | P a g e
  • 25. Weaker retail presence: NIKE is the globally recognized brand. It has a strong online presence. But it has small retail presence. Thus the accessibility of the products can be increased to a great extent if NIKE offers more store/retail presence. This would remove the accesses barrier and it will add to the customer value proposition. The competitive advantages that NIKE should have given the resources and capability are shown in the table below: Competitive Advantage/ Core competence/ Explanation disadvantages problem/ Value chain activities Better Cash turnover Financial control and Decrease spending on strategic innovation endorsement and celebrity, increase cash balance by long term loans, less dividends payments Better receivable turnover ration Financial control and Collect outstanding accounts operations receivable and ensure the timely collection of imparted credit that is not earning interest for the firm. Cost Leadership/Better Financial controls & The biggest challenge which competitive price asset management the firm faces. Its prices are fairly high compared to the others; focus on youth and non-athletes and offer a line extension for footwear & apparels that are not premium priced and are affordable to these segments Effective retail presence/ Asset management & NIKE has a weaker retail effective store presence effective operation presence compared to others in the industry. Focus on retail presence will be profitable. It will increase the product accessibility 25 | P a g e
  • 26. 6. To what extent can the firm’s core competences sustainably create competitive advantages for the firm? You can use Barney’s sustainability framework (valuable, rare, non-limitability, and non-substitutability). Read Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99. You can also use Grant’s Figure 5.6. Page 136. (20 points) COMPETITVE VALUABLE RARE NON- NON- ASSESSMENT ADVANTAGE IMITABLE SUBSTITUTABLE Brand Y Y N Y Sustainable recognition Cost Y N N N Temporary Efficiency Inventory Y N N Y Temporary management Innovative Y Y Y Y Sustainable Product Quality Effective in- Y N N N Temporary store operations a) The brand recognition of NIKE is the biggest strength for the company. It is valuable and rare for the company. But since the competition in the sports footwear industry is so high, it is difficult to say that the brand recognition is non-imitable. Adidas gives a very stiff competition to NIKE and has good financial ratios. The NIKE/others products are non- substitutable. The substitution for the athletic footwear is low, as there are little alternatives available to choose from. The other substitutes available in the footwear industry are boots, flip-flops, and sandals. But these cannot be used in place of sports shoes, in any sporty event. Therefore, there are no real substitutes for athletic footwear. Hence the brand recognition for NIKE is sustainable. b) The other competitive advantage which is sustainable is the innovative product quality of NIKE. A lot of technological and scientific research like air sole is deployed to produce the foot wears at NIKE.IT is constantly involved in the R&D, to produce better products to consumers. The competitive advantage is valuable and to customers as well as to the company. Even though there are other competitors, but NIKE has an upper hand in terms of its product technology making it non-imitable and non substitutable. c) The competitive advantage of cost leadership and efficient operations are temporary because other competitors are also doing well in those aspects. NIKE’s chief rival Adidas has a better cost advantage and over NIKE. The inventory management for Adidas is also appreciable, making the competitive advantages not non-imitable and non-substitutable. 26 | P a g e
  • 27. 7. Draw a Table to show the alignment of the firm’s goals (e.g. strategic measures of balanced scorecard such as EVA, market share etc), business strategy, underlying resources and capabilities, competitive advantage, and industry key success factors (Read: Figure 5.3 page 127 and Table 8.1 page 223). (20 points). The link of firm’s goal, business strategy, resources and capabilities, competitive advantage and key success factor External Environment Goals Government Regulations World’s Leading Sports Global Economy and Fitness Company Competitive sports Industry Health &Fitness Trend Technological innovation in foot wears Business Strategy Product Differentiation Globalization Key Success Factor Distinctive Marketing Extensive R&D Product Quality Resources & Capabilities Financial control Competitive Advantage Product Design Capability Brand Name Reputation Strategic Innovation Product Quality Distribution Capability Inventory turnover Integrated R&D Cost leadership Efficient Employees Relationship Management Effective in-store operations In order to become the world’s leader in sports industry, NIKE has adopted the generic business strategy of product differentiation and global expansion in a strategic way to establish a leader position. Its strategies have been shaped by the external environmental factors like government regulations, global economy, and competition in industry, health / fitness trend and technological advancements in the sports products. The business strategies have also been shaped by firm’s competitive advantages. To develop and maintain its competitive advantages, NIKE deploys its resources and develops the capabilities to the fullest. So with the current resource/capabilities, NIKE can posses some more competitive advantages. 27 | P a g e
  • 28. 8. Describe the firm’s organizational structure, processes, systems, culture and functional strategies (you might need Table 12.5 pages 317 or Table 13.1 page 337) and how do they support the business model, strategy, competitive advantage, or goals. Draw a Table that summarizes your findings. (20 points). Goal World’s leading sports products and equipment provider Business Market high-end consumer products in sports and fitness Model manufactured in cost-efficient supply chains Business Encompasses the business’ overall positioning in the sports Strategies industry and stay competitive due to the Product differentiation and globalization Competitive Brand Name, Product Quality, Inventory turnover, Cost Advantage leadership, Effective in-store operations Functional departments such as marketing, production, R&D, Org. customer services, operations, distribution, human resource with Structure clearly defined jobs at all levels; collaborative, matrix organization with professional staff; teams work across footwear, apparel and equipment product engines; minimal hierarchy in organization Systems Automated inventory control; high-tech R&D system; automated warehouse and distribution systems Processes Highly innovative product design, volume manufacturing, outsourcing for manufacturing, distinctive marketing, effective IT, distinctive R&D, periodic training of employees, tight financial control Effectiveness of operations within its manufacturing, marketing, Functional product development, and customer service processes; highest Strategy service standard within industry; build loyal customer relationships around the world to improve its customer services Well-diversified culture; code of ethics for all Culture employees/suppliers/buyers called “Inside the Lines”; respect & value to employees; fast paced & high-tech culture; safe 28 | P a g e working conditions for employees/workers
  • 29. 9. What is the outlook for industry profitability during the five year period 2010 - 2014? What is the outlook for the firm profitability? What would be the key success factors? Will the present core competencies of the firm be obsolete? See Table 11.1 page 277. See also slides (“The Driving Forces of Industry Evolution” and “Preparing for the Future: The Role of Scenario Analysis in Adapting to Industry Change”) from Chapter 11. You need understand concept of future KSFs and driving force. Use Figure 3.6 pg. 88 (or Table 3.3 page 89, Figure 3.7 page 90). Develop two future scenarios and (1) how they impact of the industry key success factors (2) 1) how they might impact the SWOT or core competencies (20 points) Industry profitability during the five year period 2010 – 2014 The study of the annual reports and financial data indicates that the sports industry will be profitable during the five year period 2010-2014. The impact of the global economic recession of 2008-2009 on the sports apparel industry was significant. The biggest threat for any industry would be economic recession. As the economy slows, consumer purchasing power declines. The labor cost and material price also goes up during recession. The rivalry is very high in the sports wear industry. The fierce competition among the industry players lowers the margin for every company in the industry. Thus every company must maintain competitive advantage to grab market share and generate profit. The economic conditions are improving since 2010. The improved economic conditions will prove profitable for the companies in sports wear industry. The purchasing power of the customers will be improved. Consumers are becoming more knowledgeable and have more choices when it comes to sportswear than they did in the past. Today the consumer wants innovative and fashionable products, especially in apparels and technology. The key success factors on which the sportswear industry needs to focus, to sustain profitability in the future are; innovation and creativity in products and services; distinctive marketing; new unsaturated markets like Asian countries. Product/service Distinctive Distribution New KSF Quality & marketing capability unsaturated innovation capability markets Driving forces Product /service Emerging Government technology markets/unsaturated regulations/ market segments economic conditions Environment External Growing Health & Global economic Customer’s buying fitness trends conditions power/income 29 | P a g e
  • 30. Profitability of NIKE during five period 2010-2014 NIKE is a consumer product company and it is exposed to the consumer’s discretionary income. The decline in the disposable income of the consumers has adversely affected NIKE’s performance during the global economic crises. The macro-economic conditions like competition, politics, economy, socio-cultural trend and technology, together affect the profitability of NIKE. Now, more than ever, NIKE is expanding its global operations. NIKE’s sales are paid in several currencies, which increase its exposure to foreign currency exchange rates. Currency exchange rate fluctuations could also affect the business operation of NIKE. NIKE has a huge market in Asian countries like India and China. India and China are the fastest growing economies today. NIKE has realized double digit revenue growth in India, China and other Asian Pacific companies, in fiscal 2009 and 2010. These markets are not yet at the point of maturity, so high growth is expected in the near future. At the same time, the revenue growth in Europe and United States was also high. The projected costs of goods sold as a percentage of sales is slightly lower than the historical average due to sustainable cost cutting efforts in 2010. The revenue/sales are expected to grow at a rate of 6-7% every year till 2014. Thus the profitability outlook for the industry as well as NIKE looks attractive. NIKE will be a profitable company with good growth prospects, great cash flows, improved EVA & ROCE and high returns to shareholders through dividends. Revenue Growth Chart for NIKE Inc. Revenue Growth Forcast 25,000.00 20,000.00 15,000.00 10,000.00 Revenue 5,000.00 0.00 2010 2011 2012 2013 2014 Key success factors are most significant to future success of a firm in industry. The KSFs contributing toward the NIKE’s profitability in future will still be its distinctive marketing activities, extensive research and development effort to design premium concert athletic products for customers, product differentiation and extensive manufacturing, innovating and distribution capabilities. The core competencies and key success factors will stay the same, they will be enhanced. For example the product quality will be increased by better products and better services resulting in improved brand recognition. Thus the core competencies and the key success factors will not become obsolete for NIKE. 30 | P a g e
  • 31. Scenario I The future period of 2011-2014 has a great opportunity for NIKE to increase its brand loyalty, market share and revenue. The closest biggest growth opportunity for NIKE is the 2012 Olympic games scheduled to be held in London. NIKE has turned its attention to London 2012 Olympic with an ad campaign. NIKE is on the ball and announced it will extend its relationship with the U.S. Olympic Committee as an Official Outfitter of the U.S. Olympic and Paralympics Teams. NIKE promises to deliver ground-breaking apparel and footwear with cutting edge technology to the athletes. NIKE is an official marketing partner of the U.S. Olympic Committee, which guarantees significant TV exposure in the U.S, especially during such events as the basketball tournament. At the same time NIKE will replace Adidas division Reebok as the league's official uniform provider, giving the company even more exposure among local consumers. NIKE has been the best when it comes to advertising. Some of the celebrities who will advertise for NIKE during the Olympics will be USA Basketball NBA stars like Kobe Bryant, LeBron James, and Carmelo Anthony. In this scenario NIKE will embrace the key success factor of it distinctive marketing capabilities, innovation and distribution capability. NIKE is also coming up with the new automatic self lacing sneakers. The automatic lacing system provides a set of straps that can be automatically opened and closed to switch between a loosened and tightened position. Thus NIKE will embrace the key success factor of extensive research and development effort to design premium concert athletic products for customers and product differentiation. NIKE self lacing automatics sneakers (Google image) Scenario II The United States is the largest and most saturated market for NIKE. The Company has been directing efforts on expanding into emerging markets which offer growth opportunities. It has a huge market in Asian countries like India and China. India and China are the fastest growing economies today. NIKE has realized double digit revenue growth in India, China and other Asian Pacific companies, in fiscal 2009 and 2010. These markets are not yet at the point of maturity, so high growth is expected in the near to mid-term future NIKE has planned to expand its global retail foothold by opening 250 to 300 new stores over the world by year 2014. NIKE's expansion plan includes a mix of discount-minded NIKE Factory 31 | P a g e
  • 32. Stores in outlet malls and NIKE town stores, which sell newer and exclusive items and are often found in upscale shopping centers. It will also focus on the women-oriented stores to boost the proportion of its women's business from about one-fifth of total sales. Thus the company is trying to attract both the segment of customers i.e. price sensitive and premium class. NIKE’s strategy is consistent with its business level strategy of product differentiation and expansion. In this scenario NIKE will embrace the key success factor of it distinctive marketing capabilities, innovation and distribution capability. Thus expansion in the emerging new markets and new segments of consumers will provide growth opportunities for NIKE. The scenarios explained above are in synchronization with the SWOT of NIKE. The analysis is as follows: a) The biggest strength of NIKE is its brand recognition and brand loyalty. With the expansion into new emerging markets and focusing on the growing women athletes, NIKE will continue to hold its consistent brand recognition globally in all consumer segments. b) The global expansion is also an opportunity for the company’s growth. c) Product technology and innovation has always been strength and key success factor for NIKE. Its new automatic self lacing sneaker an innovation which will attract athletes and younger generation. d) NIKE advertising capabilities are also one of its strengths. Its plan to become an official marketing partner of the U.S. Olympic Committee, staring NBA stars is correlated to its distinctive marketing and advertising capability. e) The United States is the largest and most saturated market for NIKE. This is a threat for the company. Thus the Company has been directing efforts on expanding into emerging markets which offer growth opportunities. 32 | P a g e
  • 33. 10. In order to improve its performance, please explain how the firm can use its current (or revise or build) strategy and supporting resources and capabilities to seize the opportunity and defend against competitive and other. Make your recommendation to the firm (operational and strategic). Please capitalize your answers on your previous questions’ answers. You may use SWOT concept. You might need Figure 9.1 page 231, Figure 9.4 page 241, Figure 10.5 page 260 and Strategy Capsule 10.2. page 261. You need to read chapter 11 as well. If the firm that you pick is in high technology industry then you need to read chapter 12. If the firm that you pick is in mature industry then you need to read chapter 13. (20 points) Opportunities Threats Expansion into Demand for Revenue relies Intense on consumers’ competition emerging innovative discretionary market products income High dependency on Rise in the Foreign overseas number of Exchange manufacturing women athletes Risk & outsourcing Capitalize Defend Migrate Strengths Weaknesses Brand equity, global presence, product Currency exposure, decreasing market in quality, diverse product line, strong R&D, United States Distinctive marketing capability Strategy Product differentiation strategy, globalization/Expansion strategy, cost reduction/efficiency Operations 1. Achieve economies of 4.Market place 7. Foreign exchange 9. Continue expansion scale in manufacturing management to fight risk management operations outside the and distribution competition program to minimize home country 2.Continue with product 5. Improve financial volatility of currency 10. Work with innovation through controls for better cash fluctuations customers to design new NIKE Sport Research turnovers 8. Focus on women product idea & Lab 6. Social activities to athletes products strengthen relationship 3. Focus on online/retail strengthen brand image store presence 33 | P a g e
  • 34. NIKE operates in a highly competitive and rapidly changing industry. It is difficult for a company to remain competitive and sustain profitability in this industry. Though NIKE has been a leader in the industry but it has some weaknesses and faces threats which could negatively affect its financial performance. Suggestions for NIKE to improve its performance, with its current capabilities/resources and business strategies are: 1) Improve the functional level strategies in manufacturing and distribution and customer service processes to improve operations in the company. 2) NIKE is the product innovator in the sportswear industry. It should continue with its product innovation through its Sports Research Lab. 3) NIKE competes with countless athletic and leisure shoe companies on a worldwide basis. It should strengthen its aptitude to discover and define product trends as well as foresee and respond to changing end user demands as promptly as possible to maintain market share. Thus it should focus more on market place management. 4) NIKE operates on global basis. It is exposed to fluctuating currency risk. It should adapt foreign exchange risk management programs to mitigate such risks. 5) It should to continue its expansion outside USA to take opportunities in the unsaturated foreign markets to improve performance and sustain leadership in the industry. 6) It should encourage its consumers to participate in product design like its touch screen technology in store allowing customers to design shoes of choice. This would also strengthen its customer relationship and enhance customer loyalty. 7) Focus on the unsaturated women athletes segment. It can also focus on the younger generation fashion clothing. 8) NIKE’s products are subject to risks associated with overseas sourcing and manufacturing. It should look for alternative sources of raw material and manufacturing options in order to lessen the dependency. It can go for its own manufacturing units in home country. 9) Make a strong online as well as retail store presence. 10) Participate in social activities and responsibilities to improve and enhance brand image. 34 | P a g e
  • 35. 11. Now position yourself as the strategist for the firm’s competitor, how will be your strategy look like i.e. how can you neutralize or outcompete it (the recommendation mentioned in question 7). Read Grant Figure 4.2. Page 106 (20 points)? Adidas is the chief rival of NIKE. The A framework for Adidas’s analysis is as follows: Objectives The key objective is to become the leading sports brand in the world by reinforcing its position as an innovator Predictions and technologically savvy marketer in Adidas will focus more on the sportswear industry i.e. leading through product differentiation strategy innovation. just like NIKE, to improve its product quality and enhance its product line. Since women Strategy athletes is a fast growing segment, The business strategy is product Adidas can also focus on this differentiation with a diverse brand strategy. portfolio, expansion i.e. investments Adidas in competing fiercely with focused on highest-potential markets NIKE globally. It has been and channels. competing on price and technology with others. But consumers have become more knowledgeable and look for Assumptions innovation and variety. To capitalize on this reality, adidas The sportswear industry is at the will focus on NIKE’s business maturity stage of the product life cycle. strategy and create a The market is basically experiencing a differentiated product experience slowdown in sales growth because the at competitive price that are better products have achieved acceptance by tailored to specific consumers. their most potential buyers. Adidas will focus on its cost structure to minimize cost. Adidas will focus more on the retail presence to give NIKE a Resources & Capabilities hard time. Technological capability Adidas might focus on sponsoring Customer focus upcoming sporty events. Brand Recognition Supply chain management Effective Marketing capability Strong distribution capability 35 | P a g e
  • 36. The other strategic recommendations for the competitor will be as follows:- 1) Target the emerging economies of the world e.g. Latin America, East Europe and Asia, where NIKE is trying to expand and deepen its root. 2) Strategic and financial planning to become more cost-efficient than NIKE. 3) Strengthen the cash management, which is NIKE’s weakness. 4) Promote the female athletes and sponsor more women sports events. 5) Focus on product innovation which will give a technological advantage over NIKE. 6) Focus on the right strategic acquisitions areas were where NIKE is trying to make a significant presence like training and fitness clubs. 7) Focus on the price sensitive segment of customers like college and school students. 8) Employ specialists to strengthen the brand image through advertising, and social activity. 9) Improve working conditions in company to be more sought after than NIKE. This will ensure we get the best talent in the industry. 10) Open more retail stores, as NIKE has less retail store presence. 11) Research the international market to find out the latest trend in kids and women apparel products. 12) Enhance adidas online market more than NIKE. 13) Offer product with high quality like NIKE. 36 | P a g e
  • 37. 12. According to the DCF (discounted cash flows) paradigm, value drivers of a firm are such as sales growth, operating profit margin, and cash tax rate, proportion of net working capital to sales, proportion of fixed assets to sales, and proportion of other long term assets to sales. These value drivers can be used to estimate a firm’s future free cash flows (ultimately the firm’s value). Based on your analysis above (Q1-Q11) propose a strategic plan that can improve the firm’s future free cash flows (i.e. by improving its value drivers). Read file FCF drivers.doc in your Blackboard vista. Website wikiwealth.com might help. Identify which value drivers that can be improved and justify. Calculate the potential value creation of your proposed strategic plan. Assume that the firm has certain competitive advantage period and the residual value is the firm’s book value. For example, competitive advantage period of 4 year suggests that there won’t be any economic profit created after year four. Thus, the residual value is the perpetuity value of the firm’s book value at year four and discounted at t = 4. Make your own assumption as necessary. (20) Value Drivers Historical Proportion New Business strategy Sales growth 5% 5% Operating profit margin 10.03% 10.03% Cash tax rate 24.2% 24.2% Net working capital/sales 24.24% 24.24% Fixed assets/ sales 13.60% 13.60% Other long term assets/ sales 5 5 Cost of capital 8.9% 7.0% Competitive advantage 2 2 period The value driver that is changed is the cost of capital. Let’s assume that the new business strategy will change the cost of capital Wacc to 7.9%. The value of all the other drivers remains the same. The historical values refer to the values of the FCF drivers in year 2010. From the table below, The value of the firm with the old business strategy was $641700.54 million The value of the firm with the new business strategy is $1563201.00 million Value of Firm new - Value of Firm2010 = 921500.46 Thus decreasing the cost of capital by approximately 1% increases the value creation by 921500.46 million. If other value drivers are also improved at the same time, the value of the firm can be improved and enhanced to a great extent. 37 | P a g e
  • 38. Calculations FCF 2010 $2,045.31 WACC 8.90% WACCnew 7.00% g 5% HV1 FCF2010(1+g)/WACC- g ) HV1 55066.0385 Value of Firm2010 (FCF2010+ HV1)/WACC Value of Firm2010 641700.54 HV2 FCF2010(1+g)/(WACCnew –g ) HV2 107378.78 Value of Firm new (FCF2010+ HV2)/WACCnew Value of Firm new 1563201.00 * HV – Horizon Value 38 | P a g e
  • 39. 13. Bonus question (optional): Use line graph to show the development of the elements of ROCE of the firm and its competitor (5 points). The line graphs show the development of the elements of ROCE of NIKE and Adidas from 2006-2009 COGS % 60 50 40 30 20 Nike 10 Adidas 0 2006 2007 2008 2009 Year SG&A% Profile 50 40 SG&A% 30 20 Nike 10 Adidas 0 2006 2007 2008 2009 Year ROCE Profile 25.00% 20.00% 15.00% 10.00% Nike 5.00% Adidas 0.00% 2006 2007 2008 2009 Year 39 | P a g e
  • 40. Depreciation Profile 3.5 3 Depreciation% 2.5 2 1.5 Nike 1 Adidas 0.5 0 2006 2007 2008 2009 Year Invetory turnover ratios 10 Inventory turnover 8 6 4 Nike 2 Adidas 0 2006 2007 2008 2009 year Net Margin profile 12 10 Net margin 8 6 4 Nike 2 Adidas 0 2006 2007 2008 2009 Year 40 | P a g e
  • 41. A/R turnover Profile 10 8 A/R Turnover 6 4 Nike 2 Adidas 0 2006 2007 2008 2009 Year Asset Turnover ratio profile 1.6 Asset turnover ratio 1.4 1.2 1 0.8 0.6 Nike 0.4 Adidas 0.2 0 2006 2007 2008 2009 Year Cash Turnover profile 25 Cash Turnover 20 15 10 Nike 5 Adidas 0 2006 2007 2008 2009 Year 41 | P a g e