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Appreciative Inquiry a positive revolution in change David L. Cooperrider PhD . Case Western Reserve University Department of Organizational Behavior The Next iPoD Innovation Inspired Positive Organization Development --To initiate application to our next MPOD please call Pat Petty 216-368-4642. To register for the Appreciative Inquiry Certificate Program (held at Case Western Reserve University or at Longboat Key Florida, call James  216-368-6413.  For a draft paper on today’s webcast click on “David’s Commentary” on the AI Commons  http://appreciativeinquiry.case.edu
Fields Informing iPod A Time for Re-thinking Human Organization and Change Appreciative Inquiry and the New Model of Positive Change  Next Generation Action Research
My Favorite “AI” Change Champions— Positivity, High Engagement, Successful Change Leadership ,[object Object],[object Object],[object Object],Jenniffer Deckard, CFO
This Session What is  Appreciative Inquiry? *positive psychology and business—Positive OD *the question of change at the scale of the whole *exciting story of combination of “AI” and sustainability
An Exciting Start: The “S” Frontier and  How Fast This is Moving in Business and Society
Top Rated Stars in Virtually Every Industry  Are Becoming Leaders in Sustainable Value Innovation   Firms of Endearment GE, Whole Foods, Eaton, Toyota, and Green Mountain Coffee Roasters—generating investor returns at a rate of some 1,026 percent over a ten year period compared to 122 percent for the S&P 500?
" Bankruptcy of the Soul of Our Institutions"  MARKET SHIFT: ENERGY * INNOVATION * JOBS  GLOBAL-Shift FIRMS OF ENDEARMENT: Solid Research Data 1,000s of HEADLINES— Just this Fall
The Idea of Appreciative Inquiry
Peter Drucker on Leadership: Our Last Conversation ,[object Object],[object Object],[object Object]
Where is the Field of Positive OD Heading? 3 Circles of the Strengths Revolution Appreciative Inquiry AR
The Strength of Strengths-Based Leadership is Obvious? The Positive Psychology Research Revolution But Does it Translate to Business? The 80/20 Data Set
Deficit Theory of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Metaphor: Organizations are problems-to-be-solved
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Deficit Management  (problem-analytic error reduction) (innovation inspired by “life”) Appreciative Inquiry Problem Metaphor: Organizations are: “ problems to be solved” Mystery Metaphor: Living systems; webs of life “ universes of infinite strengths”
Appreciative Inquiry is a Shift ,[object Object],[object Object],[object Object]
The AI 4-D Model for  Strengths-based Change Discovery “ What gives life?” The best of what is. Appreciating Dream “ What might be?” Envisioning Results/Impact Design “ What should be –  the ideal?” Co-constructing Destiny “ How to empower,  learn, and improvise?” Sustaining Affirmative Topic
Success Factors The AI Summit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nutrimental Health Foods  The Results One Year Later ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Does the Experience of the “Whole System”  Bring Out the Best? Why so easy? Spark innovation and collaboration? Make change less traumatic? Create high engagement? Build leaders at every level?
" Bankruptcy of the Soul of Our Institutions"  Story I Will Delve Into Later “ A Great Start” Partnerships: Business, NGOs, Government The Positivity of Collective Action
“ As sustainability for cities and the planet becomes ever more important, the question isn't whether cities will do this; the question is: Which ones are doing it first?  And who will do it best?” -- Matt Laudenbauch, Head of IBM North America—Cleveland 2009 SUSTAINABLE CLEVELAND 2019:  Building an Economic Engine to Empower a Green City on a Blue Lake
On June 22, 1969 the eyes of the world turned to Cleveland.
50 years later in 2019—when the world looks to Cleveland for a sensational retrospective on the fire—like a phoenix reborn from the fire, Cleveland will surprise, amaze, and inspire the world with its transformation  to a bright green city on a blue lake.
Sustainable Cleveland 2019 ,[object Object],… Our Task Is Born
AI Summit With Whole City Sustainable Cleveland 2019:  Creating A Green City on a Blue Lake
SPECIAL STAKEHOLDER MIX ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STAKEHOLDERS FROM ALL Sectors: SUSTAINABLE CLEVELAND 2019:  Building an Economic Engine to Empower a Green City on a Blue Lake
4-D Cycle  & Summit Task DISCOVERY Strengths Innovations & Insights Positive Core Assets DREAM Opportunities Images of the Valued Future Cleveland 2019 DESIGN Aspirations Brainstormer Possibilities Rapid Prototyping DEPLOY Results Initiatives and Action Plans Post-Summit Momentum SUSTAINABLE CLEVELAND 2019: BUILDING AND ECONOMIC ENGINE FOR A GREEN CITY ON A BLUE LAKE SUSTAINABLE CLEVELAND 2019:  Building an Economic Engine to Empower a Green City on a Blue Lake
Sustainability=Innovation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],OPPORTUNITY AREAS THAT CAME OUT IN THE DREAM PHASE
A Prototype for Urban Agriculture  Will Create 10,000 Jobs
Virtuous Cycle Example: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How One Good Thing Can Lead to the Next
Summit Headlines: 700 Leaders, 3 Days "Sustainability summit offers view of a green, prosperous Cleveland" "Summit sparks commitment to spread sustainability gospel"      "Mayor Jackson pulls off an  amazing feat with an exhilarating,  idea-sparking summit,"  by Charles Michener "A green economic engine can  drive Cleveland's future,"  by David Cooperrider
Glavas (2009) Case Western Reserve U. [email_address]   “ Hot off the Press”  Research on Positive Institutions .29 .61 Perceived  Sustainability Commitment of the Institution High-Quality Connections Engagement Creative Involvement .58 .37 .49
30  of AI’s Top Strength-based Applications STRATEGIC Opportunities ORGANIZATIONAL  CHANGE TEAM AND LEADERSHIP DEVELOPMENT •  Strategic Planning and Visioning •  Sustainable Enterprise •  Customer Service •  Product Development •  Marketing and Branding •  Mergers, Alliances and Customer Partnering •  Process Improvement •  Whole Systems Change •  Culture Change •  Organizational Design •  Innovation and Creativity •  Diversity Programs •  Cross Cultural Communications •  Performance Management •  Developing High Performance Teams •  Collaborative Networks •  Conflict Resolution •  Rapid Design Events •  Partnerships and Alliances •  Leadership Development •  Executive Coaching •  Life/Career Coaching •  Management Education
The Power of Appreciation   Three Facts About All Human Beings ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],REFLECTIONS AND CONVERSATION
Fields Informing iiPOD Appreciative Inquiry and the New Model of Positive Change  Next Generation Action Research
  Knowledge Resources  Appreciative Inquiry Cases and Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Activation of Inquiry into “What Gives Life?” “ Appreciable World” Advancing Extension of Relatedness & Universal Capacity   High Initiating Lo w ,[object Object],[object Object],[object Object],[object Object],Elevation  and  Extension  of  Inquiry   Pro-Fusion  of  Strengths “ Broaden and Build” Activation  of Energy Establish and Eclipse See Cooperrider and Godwin, 2010 http://appreciativeinquiry.case.edu

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Cooperrider mpod webcast 2011

  • 1. Appreciative Inquiry a positive revolution in change David L. Cooperrider PhD . Case Western Reserve University Department of Organizational Behavior The Next iPoD Innovation Inspired Positive Organization Development --To initiate application to our next MPOD please call Pat Petty 216-368-4642. To register for the Appreciative Inquiry Certificate Program (held at Case Western Reserve University or at Longboat Key Florida, call James 216-368-6413. For a draft paper on today’s webcast click on “David’s Commentary” on the AI Commons http://appreciativeinquiry.case.edu
  • 2. Fields Informing iPod A Time for Re-thinking Human Organization and Change Appreciative Inquiry and the New Model of Positive Change Next Generation Action Research
  • 3.
  • 4. This Session What is Appreciative Inquiry? *positive psychology and business—Positive OD *the question of change at the scale of the whole *exciting story of combination of “AI” and sustainability
  • 5. An Exciting Start: The “S” Frontier and How Fast This is Moving in Business and Society
  • 6. Top Rated Stars in Virtually Every Industry Are Becoming Leaders in Sustainable Value Innovation Firms of Endearment GE, Whole Foods, Eaton, Toyota, and Green Mountain Coffee Roasters—generating investor returns at a rate of some 1,026 percent over a ten year period compared to 122 percent for the S&P 500?
  • 7. " Bankruptcy of the Soul of Our Institutions" MARKET SHIFT: ENERGY * INNOVATION * JOBS GLOBAL-Shift FIRMS OF ENDEARMENT: Solid Research Data 1,000s of HEADLINES— Just this Fall
  • 8. The Idea of Appreciative Inquiry
  • 9.
  • 10. Where is the Field of Positive OD Heading? 3 Circles of the Strengths Revolution Appreciative Inquiry AR
  • 11. The Strength of Strengths-Based Leadership is Obvious? The Positive Psychology Research Revolution But Does it Translate to Business? The 80/20 Data Set
  • 12.
  • 13.
  • 14.
  • 15. The AI 4-D Model for Strengths-based Change Discovery “ What gives life?” The best of what is. Appreciating Dream “ What might be?” Envisioning Results/Impact Design “ What should be – the ideal?” Co-constructing Destiny “ How to empower, learn, and improvise?” Sustaining Affirmative Topic
  • 16.
  • 17.
  • 18. Why Does the Experience of the “Whole System” Bring Out the Best? Why so easy? Spark innovation and collaboration? Make change less traumatic? Create high engagement? Build leaders at every level?
  • 19. " Bankruptcy of the Soul of Our Institutions" Story I Will Delve Into Later “ A Great Start” Partnerships: Business, NGOs, Government The Positivity of Collective Action
  • 20. “ As sustainability for cities and the planet becomes ever more important, the question isn't whether cities will do this; the question is: Which ones are doing it first? And who will do it best?” -- Matt Laudenbauch, Head of IBM North America—Cleveland 2009 SUSTAINABLE CLEVELAND 2019: Building an Economic Engine to Empower a Green City on a Blue Lake
  • 21. On June 22, 1969 the eyes of the world turned to Cleveland.
  • 22. 50 years later in 2019—when the world looks to Cleveland for a sensational retrospective on the fire—like a phoenix reborn from the fire, Cleveland will surprise, amaze, and inspire the world with its transformation to a bright green city on a blue lake.
  • 23.
  • 24. AI Summit With Whole City Sustainable Cleveland 2019: Creating A Green City on a Blue Lake
  • 25.
  • 26. 4-D Cycle & Summit Task DISCOVERY Strengths Innovations & Insights Positive Core Assets DREAM Opportunities Images of the Valued Future Cleveland 2019 DESIGN Aspirations Brainstormer Possibilities Rapid Prototyping DEPLOY Results Initiatives and Action Plans Post-Summit Momentum SUSTAINABLE CLEVELAND 2019: BUILDING AND ECONOMIC ENGINE FOR A GREEN CITY ON A BLUE LAKE SUSTAINABLE CLEVELAND 2019: Building an Economic Engine to Empower a Green City on a Blue Lake
  • 28.
  • 29. A Prototype for Urban Agriculture Will Create 10,000 Jobs
  • 30.
  • 31. Summit Headlines: 700 Leaders, 3 Days "Sustainability summit offers view of a green, prosperous Cleveland" "Summit sparks commitment to spread sustainability gospel"     "Mayor Jackson pulls off an amazing feat with an exhilarating, idea-sparking summit," by Charles Michener "A green economic engine can drive Cleveland's future,"  by David Cooperrider
  • 32. Glavas (2009) Case Western Reserve U. [email_address] “ Hot off the Press” Research on Positive Institutions .29 .61 Perceived Sustainability Commitment of the Institution High-Quality Connections Engagement Creative Involvement .58 .37 .49
  • 33. 30 of AI’s Top Strength-based Applications STRATEGIC Opportunities ORGANIZATIONAL CHANGE TEAM AND LEADERSHIP DEVELOPMENT • Strategic Planning and Visioning • Sustainable Enterprise • Customer Service • Product Development • Marketing and Branding • Mergers, Alliances and Customer Partnering • Process Improvement • Whole Systems Change • Culture Change • Organizational Design • Innovation and Creativity • Diversity Programs • Cross Cultural Communications • Performance Management • Developing High Performance Teams • Collaborative Networks • Conflict Resolution • Rapid Design Events • Partnerships and Alliances • Leadership Development • Executive Coaching • Life/Career Coaching • Management Education
  • 34.
  • 35.
  • 36. Fields Informing iiPOD Appreciative Inquiry and the New Model of Positive Change Next Generation Action Research
  • 37.
  • 38.

Editor's Notes

  1. -Global V2G Market to Reach $26.6 B by 2020 --GE To Buy 25,000 electric vehicles Employee Green Initiative Saves Xerox $10.2 million -Intel’s Biggest Solar Site to Generate 1.5 MW Annually - Wal-Mart Unveils Sustainability Index for 65,000 Suppliers Intel, Kohls, Whole Foods Top List of Green Power Purchasers - -Sustainable Packaging Market to Reach $143 Billion by 2015 -- Ford Readies City of Portland for Electric Vehicles -Wyndham’s New HQ Powered 100% by Wind Energy -- GE Eco-imagination Revenues Reach $18 Billion in 2009 --Green Building Market To Hit $173.5 Billion by 2015 --Offshore Wind Energy Capacity Exceeds Total US Electricity Consumption by Nine Times -- Cisco, HP, and Intel Highest Sustainability Reporting -- Can Green Business Make Big Change Fast Enough? 1,000s of Stories… Just This summer and fall Eaton, JC Penny, and PNC Add to Their LEED Portfolio Evergreen Cooperatives Forge an Innovative Path toward High-Quality Green Jobs Key Tower wins LEED Gold certification for sustainable operations GE and Lake Erie Energy Development Corporation Announec 150 million dollar Great Lakes Offshore Wind Partnership
  2. Speakers
  3. The moment of attention triggered a mind-shift across the US and around the world. The infamous Cuyahoga River fire did two things—it tragically tarnished Cleveland’s reputation, but more important, it generated the Clean Water Act and mobilized the modern environmental movement…