C3 Overview

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Markham Public Library

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WHAT IS CUSTOMER CENTRED CLASSIFICATION (C3)? ,[object Object],[object Object],[object Object]

C3 is more than just a numbering system, it is part of a package designed to assist with promoting and merchandising the library ’ s nonfiction collections. HOW C3 WORKS

WHY C3 WORKS ,[object Object],C3 is a strategy that balances different ways of finding things. Whether you ’ re looking for a specific item or just want to find and browse a subject category that you ’ re interested in – C3 is designed to make it easy.

WHY C3 WORKS ,[object Object],Every day, thousands of items flow through our library branches – that means thousands of material-handling steps. The shorter and simpler number strings of C3 speed up material flow – sorting, shelving and retrieving.

WHY C3 WORKS ,[object Object],Faster behind-the-scenes material handling moves returned items onto the shelves more quickly. C3 ’ s four-digit numbering and merchandizing categories makes library materials more accessible to customers, and improves collection turnover.

CUSTOMER KUDOS FOR C3 ,[object Object],[object Object],[object Object]

[email_address] imagine learn grow www.markhampubliclibrary.ca

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C3 Overview

1. C3 A BETTER WAY TO BROWSE

5. HOW C3 WORKS 3951 JEN

6. C3 is more than just a numbering system, it is part of a package designed to assist with promoting and merchandising the library ’ s nonfiction collections. HOW C3 WORKS

10.

11. [email_address] imagine learn grow www.markhampubliclibrary.ca

C3 Overview

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C3 Overview