Techinline Remote Desktop is a browser-based remote support tool that allows users to view and control another computer remotely. It enables file sharing and chat between the expert and client. The expert logs into their Techinline account and enters the client's ID number to start a remote session. During the session, the expert can see the client's screen, take control of it, and exchange files and messages for remote support. Users can customize settings like image quality and their client page. Reports track session details.