Consulting Group Capabilities

1. DOLAN & ASSOCIATES
Improving business performance through proven
experience in change management and execution
Dolan & Associates Huntersville, NC
704-999-5862
Terrence_dolan@yahoo.com

2. Why Dolan & Associates
 Stretch organizational capacity to design and execute
profitable and sustainable growth strategies
 Accelerate speed to market
 Improve overall customer satisfaction
(demonstrated by repurchase intention and referrals)
 Extend market reach by multi-channel distribution
strategies
 Reduce unnecessary costs while improving quality of
services delivered
Dolan & Associates Improving business performance through training,
development, execution and experience.

3. Dolan & Associates Services

4. Our Services
 Strategy Development  New Product Launch Strategies
 We work along side your leadership team to  We establish detailed new product launch plans to
develop a long-range 5 year vision with strategic achieve optimal payback on investment, including all
imperatives and execution planning that engage phases of a launch plan and insure your team drives
employees around a singular goal. execution.
 Marketing Services  Organizational Assessment, Design and
 We develop comprehensive marketing, branding Talent Development
and communication strategies, and tactical plans.
 We assess your current organizational structure, talent
 We conduct market research (qualitative and
and capabilities, roles and responsibilities, etc. and advise
quantitative) like VOC, price elasticity, brand
on an optimal org design and developmental
equity study, attribute and message testing, etc.,
requirements to align to your business strategy.
 We design customer-centric promotional
 Plus, we provide recruitment and placement of key sales,
campaigns to market products/services for
marketing and management personnel
greater penetration and conversion.
 Sales Management  Distribution Development and Management
 We help set goals, roles and responsibilities,  We increase sales penetration and customer retention
compensation plans, target customer plans, through direct and indirect sales channels with dealer
strategic account development, tracking and standard programs, dealer development, partnership
management methodology. programs, etc.
 Training & Development  Operational Excellence – Lean/Six Sigma
 We design tailored training programs to improve  We provide your organization with training and tools to
overall performance of sales and marketing identify waste in current processes, which ultimately
teams, which offers a leg up in today’s market. reduces costs and improves cash flow while improving
services to your customers.

5. Market Challenges
 How quickly can you adapt your business model to meet the demands of
the changing market?
 Are you struggling with identifying ways to reduce operating costs in your
business without reducing services offered to your valued customers?
 Do you have methods for evaluating your current sales channels
effectiveness, whether direct or indirect (distribution)?
 Does your organization understand the overall corporate strategy for
where and how you want to grow and/or expand the business?
 Do you know the perceived customer value of your brand/product/service?
 Are you looking to add new talent to your business?
 When was the last time your management reviewed and challenged your
current processes?

6. Industry Expertise
• Strategy Development • Distribution Management
• Organization Start-ups • Life Cycle Management
• Managing Profit and Loss Centers • Aftermarket
• Sales and Marketing • Lean/Six Sigma
• Retail and Wholesale Management • Mergers and Acquisitions
Markets Served Construction Power Generation Industrial Agricultural
Clients Served Manufacturers Distributors Private Equity Other
Demonstrated success, development of high performance teams,
innovative process improvements, and bottom line results

7. Demonstrated Successes
 Developed and executed strategy to target mid-sized contractor group
Past Experiences including establishment of new distribution channel, product line expansion,
market share growth,
 Enrolled more than 120 new dealer locations throughout the U.S. and Canada.
 Generated more than $150M in new revenue in 24 month period
 Trained more than 1,500 independent Specifying Engineers via national
training program to build awareness of companies product and services.
 Program offered training on power generation and provided CEU credits to attendees.
 Implemented new dealer management program including dealer evaluation
tools, contracts, and dealer standards.
 Implemented Lean – Six Sigma improvements into retail dealership
operations generating more than $500K in annual savings while significantly
improving operating efficiencies of retail stores.
 Re-engineered regional marketing support functions in to one global
marketing organization designed to support local, regional and global
growth while leveraging expertise and tools
 Reduced annual marketing spend by nearly 20% while improving marketing
effectiveness through development and execution of annual marketing plan.

8. Our Commitment
Our partnership with your company will be driven by:
 Mutual trust and respect
 Delivering measurable value
 Understanding and quickly resolving challenges
 Minimizing risk and lost opportunity
 Positioning your business for improved growth, efficiency, and customer
satisfaction
 Helping you identify and prioritize areas for improvement
 Identifying and eliminating bottlenecks in current processes
 Providing your team with tools to make quick, sustainable improvements

9. Contact Us
For more information please contact:
Terry Dolan
Email: Terrence_dolan@yahoo.com
Phone: (704) 999-5862
Terry Dolan, President and CEO
Over 20 years of executive leadership experience in
global sales, marketing, and corporate strategy
development and execution.
Dolan & Associates Improving business performance through proven
experience in change management and execution.