Presentation of Dominos future plans

IBM Software Group

Collaboration & Human Interaction
September 2003

Uffe Sorensen
Lotus Technology Group Executive - Europe, Middle-East & Africa

© 2003 IBM Corporation
September 2003 | Collaboration & Human Interaction

IBM Software Group | Lotus software

September 2003 | Uffe Sorensen | Collaboration & Human Interaction


Success of Notes and Domino

100
Millions of Users
80 Source: IDC and IBM reports

60

40

20

0
'92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05
V2 V3 V4 V4.5 R5 ND6 ND6.5
Forms, Views + Agents + Framesets + TCO focus + Portal
+ LotusScript + HTTP/HTML
+ WebSphere support
+ JavaScript
@language + ODBC
J2EE + Sametime
+ Java
integration
+ SOAP/XML
+ Admin TCO
+ Native RDB
integration



Success of Notes and Domino

100
Millions of Users
80 Source: IDC and IBM reports

60
Notes/Domino upgrade to
Notes 6.5.1 &
40 Lotus Workplace 6.5.1

20

0
'92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05
V2 V3 V4 V4.5 R5 ND6 ND6.5 LWP7 ...
Forms, Views + Agents + Framesets + TCO focus + Portal + J2EE
+ LotusScript + HTTP/HTML
support components
+ JavaScript + WebSphere
@language + ODBC
J2EE + Sametime + Autonomic
+ Java
integration features
+ SOAP/XML
+ Admin TCO + DB2 data
+ Native RDB
store
integration
+ Web
Services



Platforms for Collaboration and Human Interaction



Collaborative Capabilities to Solve Business Problems
Messaging
… Sales Project Teams
Calendar/Schedule
… Issues Resolution
… Response to broken supply chains
Awareness

Meetings
Workplace
Chat
Document/Content
Management
… B2B Collaborative Contracts
Workflow
… Collaborative Store Selling
e-Learning
… Role based productivity workplaces
People Finding
… Training and being prepared
Collaboration
… … ..
Application Integration



Workplace - The general idea …
A workplace has an internal
model that represents a user’s
work
• It holds things they work with
Communication
• plus things they work on
ŸMail
ŸCalendar • plus connections to people
ŸChat
ŸMeetings
Documents
ŸFavorites,
subscriptions
ŸEditing tools
ŸFolders & categories
Processes & LOB
ŸTo-do list
ŸForms
ŸApprovals, routing,
tracking
ŸEtc …



“Smart Enterprise Suite” - The Lotus Workplace

Dynamically integrated...

§messaging
§calendar and schedule
§people finder
§awareness and chat
§team places
§virtual meetings
§document management
§editors and viewers
§threaded discussions
§workflow
§learning

... based on the context of
your work



Functional Characteristics …
Lotus Workplace Platform

Applications
Learning Center
Document Center
Team Center
Templates
Mail Center

Portal Framework
Common UI
Mail & PIM Collaboration Doc Mgmt Dyn. Learning Work Flow And others...
Calendar Unified Shared Content Content
Calendar Unified Shared Content Content
Buddy List Document Library View Workflow View
Buddy List Document Library View Workflow View
Picker Msging Screen Authoring Delivery Including
Picker Msging Screen Authoring Delivery
Extensions via
Application Services 3rd Parties
Calendar Mail Box Awareness App Share Document Library Learning Management Workflow
Calendar Mail Box Awareness App Share Document Library Learning Management Workflow

Organizational Modeling User Interface Storage and Content Workflow & Notification
Common Elements Extensions Extensions Extensions Extensions
Extensions Extensions Extensions Extensions

Domino and/or WebSphere Application Server
Cross Platform Runtime
DB2, Web Services, LDAP



LWP v1.1 / 6.5.1 Plan Content (as of 08.22.03)
Learning Center
Web Conferencing Center
Document Center
Document Center
Application
Team Collaboration Center
Centers
Messaging
Messaging Center

WebSphere Portal
Mail & PIM Collaboration Documents Dynamic Learning
ŸMeeting Manager
ŸMailbox
ŸQuick Answers “JIT”
ŸPresentation Meeting
ŸCalendar
ŸPDM Adapter ŸLearning Management
ŸMembership
ŸAddress book
Application ŸPeople Finder ŸCourse Catalog
ŸDiscussion Forum
ŸTask List
ŸLibrary Manager ŸContent Deployment
ŸBuddy List
Components ŸFederated Inbox
ŸContent Delivery
ŸAgenda Builder
ŸThreads
ŸProgress and Tracking
ŸTeam Workflow List
ŸFederated Search
ŸReporting
ŸMy Stuff
ŸInferences
ŸLearning Links
ŸApplication Show

ŸAccess Control
ŸPresence Manager ŸUUID Generator ŸPolicy Enforcement
Infrastructure ŸSecurity
ŸWorkplace Search ŸConfig Model ŸMember Manager
ŸRich Client Platform
ŸVP Infrastructure ŸService Locator ŸBase Utilities
Components ŸLicense Manager
ŸNamed Collaborative Space ŸData Cell Manager ŸInternationalization
ŸPolicy Manager
ŸDesktop Integration ŸRich Client UI Comp ŸTemplate Infrastructure
ŸInstall
ŸSubscription & Notification ŸSIP Infrastructure ŸWorkflow
WebSphere Application Server



WorkPlace Application

Development Tools WorkPlace Designer

§Easy visual way to
assemble collaborative
solutions and integrate them
into business processes
Applications
Templates

WebSphere Portal
Work Document
Mail & PIM Collaboration Learning
Flow Repository
Atlanta (common collab components)
WebSphere Application Server



Simplified View of Developing Templates
Portlets are
developed
… arranged into pages

… wired together

… saved as a template

And later instantiated into a workplace



Virtualization of Workplaces WORKPLACE PLATFORM
Portal Framework
Mail & PIM Collaboration Doc Mgmt Dyn. Learning Work Flow And others...
Calendar Unified Buddy
Buddy Shared Document Library Content Content
Calendar Unified Shared Document Library Content Content Workflow View
Workflow View
Picker Msging List Screen View Authoring Delivery
Picker Msging List Screen View Authoring Delivery Including
Extensions via
Awarenes App Learning
Calendar Mail Box Awarenes App Learning
Document Library Workflow
Calendar Mail Box Document Library Workflow
s Share Management 3rd Parties
s Share Management

Domino and/or WebSphere Application Server
DB2, Web Services, LDAP

consistent
user
experience

Notes 6.5 Client Web Browser Rich Client Mobile Client



Packaging Strategy
quot;Software on Demandquot;
§Design, build, test and support quot;one thingquot; -
WorkPlace
§Single deliverable drives focus and efficiencies
ƒ Consistent UI
ƒ Ease of support
ƒ Solutions assurance
§Flexible G2M
ƒ Enable just the functions the customers
needs - when the customer needs it



Messaging Users within Organization

High

Power
Functionality Required

Users
Knowledge
Workforce

Advanced
Users
Office Workforce

Baseline Users
Deskless Workforce

Low
High
Frequency of Use
Low



Messaging Direction

quot;Reinvented Mailquot;
Knowledge Worker, Sr.Manager, Executive
Knowledge Worker, Sr.Manager, Executive
Tier 1: the Laptop user
Tier 1:
Extensive use of e-mail, to-do, contacts, C&S, and
Extensive use of e-mail, to-do, contacts, C&S, and
collaborative applications
Mobility essential
Mobility essential
Notes
Increasing functional
Increasing functional

Office Worker, Middle Manager
Office Worker, Middle Manager
requirements

Tier 2: the Desktop user
Tier 2:
ND6.5 quot;7quot; quot;7+quot;
Medium volume of e-mail, to-do, contacts, C&S, some
Medium volume of e-mail,
Notes
Task oriented through portal
Task oriented through portal
iNotes

Factory Worker, Shop Floor, Line Employee
Factory Worker, Employee
Tier 3: the DesklessFactory Worker
user
Tier 3:
Low volume of e-mailLine Employee contacts
Low volume of e-mail and personal contacts
and personal
Mainly information distribution
Mainly information distribution

Workplace Messaging



IBM Lotus Notes 6.5
World-class messaging, collaboration and PIM capabilities helps integrate people with
business processes

• Gives users a single access point to
their most valuable messaging,
collaborative and personal information
management (PIM) resources through
the new Lotus Workplace for Notes
welcome page

• Integrates Lotus Instant Messaging
functionality to provide presence
awareness and enable users to initiate
chats with colleagues— without
launching a separate application

• Maximizes responsiveness through
follow-up function and visual indicators
to show users when they’ve forwarded
or replied to e-mail messages

• Helps reduce total cost of ownership
through minimal training requirements,
end-user productivity enhancements
and built-in management function



IBM Lotus Domino Web Access 6.5
Browser-based access to Lotus Domino for messaging, collaboration and PIM capabilities
helps integrate people with business processes

• First-ever, end-to-end
collaborative solution for Linux
• Integrates Lotus Instant
Messaging functionality
• New features improve user
productivity
• Helps reduce total cost of
ownership
• Improved scalability and
performance
• Provides a security-rich
environment
– Encrypted mail



IBM Lotus Domino Access for Microsoft Outlook:
Rich Support for Microsoft Office customers seeking Outlook interface

• Officially released with Notes Domino 6.0.2
– Higher scalability and lower resource use
– Local PST file
– Utilizes Microsoft Outlook iCAL support
– Domino 6
– Support for Outlook 2000 and 2002 clients
– Support for Outlook 98 discontinued
– Personal Information Management functions
• Pocket PC, PALM OS
• New features
– DOLS – client configuration
– Server directory lookup
– Mail delegation using single profile
– Out-of-office agent
– Password management



Notes/Domino 6.5 and mobile devices

• Domino Everyplace
– Wireless microbrowser access to Domino databases &
applications
– Wireless notifications and short message service (SMS)
– Mobile application development tool

• EasySync Pro
– Desktop synchronization between handheld devices and Notes
– Synchronizes e-mail, address book, calendar, journal, to do lists
– Supports Palm OS & Pocket PC devices

• Sametime Everyplace
– Extendes Lotus Instant Messaging to mobile & wireless devices



Notes/Domino 6.5 and mobile devices (future)

• WebSphere Everyplace Access for Lotus Domino
– Server-based synchronization of email and PIM data
– Can upgrade from WEA for Lotus Domino to full WEA product
– Currently support Notes/Domino 6.0
• Notes/Domino 6.5 support coming in H1-2004

• Domino Unified Communications
– Unified messaging based on Domino
– Access multiple message types from Notes
• Email, voice mail, and fax
– Domino database stores all message types
– Currently support Notes/Domino 6.0
• Notes/Domino 6.5 support coming in H1-2004



Lotus Workplace Direction (Future)
Productivity solution that augments Lotus Workplace and Domino-based
messaging infrastructures to deal with today’s information overload.

• Rich client experience built on Eclipse
framework
• Enhances Lotus Workplace Messaging
and Notes
• Offline support via SyncML
• Productivity features: Federated inbox,
threading, briefing view, deferred mail,
federation of teamrooms and
discussion databases
• Targeted at overburdened knowledge
worker
– Upgrade for Notes user
– Purchase option for LWM user
– IM/presence (J2EE-based) integrated,
but requires separate license
• Pricing TBD



Lotus went to market as a group of products 2000 - 2003

Lotus Capabilities



Virtualization of Workplaces

Lotus
LOTUS
WORKPLACE
Workplace
PLATFORM
Platform

Notes Client Web Browser Java Client Mobile MS Outlook
And other 3rd party clients for Device Client
Client
a consistent user experience


Lotus Workplace Roadmap
Integrating collaborative products
SameTime
LOTUS
WORKPLACE
PLATFORM

Quickplace
Discovery Svr

Mobile Client
Web Browser Java Client
Notes Client

…
E-Learning Dom.doc

Instant Messaging and Presence
Document Management
Notes
Web Content Management
Collaborative Learning
Messaging and Calendar
Workflow and Search
E-Meetings
Team collaboration
Each appropriate for the Client tech capabilities and limits



LOTUS
WORKPLACE
Integration of collaboration through Portal
Domino Componentization for dynamic
PLATFORM
Delivery of collaboration

Outlook Client
Web Browser Mobile Client
Notes Client Java Client
Mobile Client Web Browser
Notes Client

Messaging Messaging Messaging Messaging
Messaging Messaging Messaging Messaging
Calendar Calendar Calendar Calendar
Calendar Calendar Calendar Calendar
Teamrooms Teamrooms IM/Presence IM/
Teamrooms Offline Client Offline Client Offline Client
Offline Client IM/Presence Custom apps Presence
Offline Client IM/Presence IM/Presence IM/
IM/Presence Doc Mgt Search
IM/Presence Search Search Presence
Search E-meetings WorkFlow
Search WorkFlow WorkFlow
WorkFlow Doc Mgt
WorkFlow Doc Mgt Doc Mgt
Collab apps Cust Apps
Doc Mgt WCM WCM
WCM E-Learning E-Learning
E-Learning E-meetings E-meetings
E-meetings Web teamspaces Web teamspaces
Web Teamspaces Custom Apps Federated inbox
Custom Apps Info mgmt



Broad, Open, and Flexible
New User Capability
client support for customers 1H2005 +
2H
1H
and
2004
2004
beyond

-expand options
Notes -Portlet Support
for LW Team
--ST, QP, Dom.doc
Client Spaces, LW
- iCal interop
Web
conferencing

Web -Unified J2EE /
-Group C&S
Domino Portlet
-Search, built-in
Browser - Dynamic process
viewers (J2EE)
Client advances

-Offline Mail -Annotations, Continued
Java -Threading, brief awaiting response, Enhancements
LOTUS Client view, federated full briefing view,etc
WORKPLACE inbox, (Eclipse)
PLATFORM
Mobile -RT access to - WAP support
Device email /PIM through - Sync Mail-PIM
microbrowser - New Devices
Client
-Internet Mode (J2EE) -New Release
MS - Group C&S support
Outlook - iCAL interoperability -LWM delegation,
- Cal delegation (Domino) Corporate mode
Client support


Enterprise-Class Foundation with Lotus Workplace
§ Enterprise-Class Reliability, Availability, Security
§ Extends e-mail Reach Without “Rip and Replace”
4 Standards-based, cost effective
4 Interoperable with existing mail infrastructures and directories
• Domino
• Outlook/Exchange
• Open standard SMTP networks
§ Choice of Tooling Framework that Best Targets IT Initiatives
4 Domino
4 J2EE

§ Real TCO
4 Federated account management across all collaborative applications
4 Auto-provisioning (patent pending technology) (J2EE capability)
4 No more need for directory synchronization
4 Control costs by paying for only what you need

Same infrastructure that powers E-Bay! © 2003 IBM Corporation


Client Roadmap – Messaging Experiences
3Q/03 4Q/03 1H/04 2H/04 2005

Rich Client Notes 6.5 Notes 7.x
Domino Notes 6.5.1
Notes continues
Personal / Team
and works with Personal
Workplace
Productivity
“Adv. Messaging” Productivity
Lotus Workplace

Domino Web Domino Web
Domino Web
Browser Domino Access 6.5.1 Access 7.x
Access 6.5
Access Unified
Consistent user Portlet
experience moving to LWM 1.1 LWM 6.5.1 LWM 7.0
J2EE
single browser

Outlook Domino Access for Domino Access for Domino Access for
Client Domino MS Outlook 6.5 MS Outlook 6.5.1 MS Outlook 7.x

Outlook client on user’s
LWM 1.1
LWM 7.0
LWM 6.5.1
desktop works with Lotus J2EE (IMAP & POP3)
Workplace

Mobile WEA for Domino
Domino
(Access & Unified
Sync) mobile
from
LWM 1.1 WEA
LWM 6.5.1 LWM 7.0
Moving to single J2EE
mobile client



Getting There: Deployment Decision Tree

§ Identify Functional Needs of User Communities
• Map to Workplace Roadmap

§ Determine IT Priorities for
• Open Standards Protocols and J2EE Tooling
• Relational Databases for Collaborative Content
• Portals and Web services
• Corporate LDAP directory
• TCO Goals
• Need to sustain Notes / Domino Applications



Getting There: Client Coexistence and Interoperability

Notes Clients New “Advanced Messaging” Client Outlook Clients

Rich
Clients
•Spans both NSF and DB2 Data Stores
• Standard mail protocol •Feature rich Domino plug-in
•(1H04)
Interoperability •Open standards protocols
• “Portal Like” Interface
support for J2EE server- 1H04
• (Now)

Lotus Workplace Platform
Domino J2EE
Domino J2EE

Reach /
Thin
Unified Portlet
Notes and DWA Portlets
Domino Web Access
Clients
Consolidated UI for either platform
(J2EE – now, Unified - 2H04)


Getting There: Turn-Key Coexistence
Interoperability by Design
Interoperability

•Auto-Provisioning
Create Workplace Messaging Accounts
Account Account
Account Account
from Domino Admin Console
• Single Sign-On Between WAS and Domino
Management Management
Management Management

•Open Standards Interoperability
Messaging Messaging
Messaging Messaging
Integrate at any layer of mail hierarchy
Services Services
Services Services
SMTP, HTTP, POP3, IMAP, SSL, iCal

•LDAP Services for Domino
Domino Directory LDAP Directory
Domino Directory LDAP Directory
Lets Domino directory serve both platforms

•NSF to DB2
Database DB2 Database
Database DB2 Database
Built-in Mail and Calendar Data Migration Tools

Workplace Messaging
Domino


Getting There: Implementation at a Glance
How to Determine What, When, and How
1) Validate Requirements
4 Features – target user needs that match product roadmap
4 Hardware – server and desktop requirements based on platform roadmap
4 Administration Utilities – Define needs for Security, archival or management tools
2. Training and Transformation Management
4 To introduce new relational database and Web server technologies
3) Implementation
4 Directory
• Enable Domino LDAP service
• Use Domino Directory Consolidator to present as one directory to Workplace
• Define User attributes to describe who is authorized for each server
§ Account Provisioning
• Setup unique user identifier
• Use existing field in Person document – extract using agent
• Determine what, if any, data to migrate
4 Integrating into Mail Infrastructure
• Mail routing between LWM, Domino and Internet
• Implement into SMTP backbone
• Deploy flexibly into any part of the SMTP infrastructure



Key Messages for Notes/Domino Customers
§ Notes/Domino is very much alive!
4 Notes is strategic client in Lotus Workplace -- one of the Lotus Workplace rich user experiences
• Investment protection and TCO
4 Domino key component of Lotus Workplace Platform
• Your messaging infrastructure continues to deliver the value, reliability, and security you count on
• Your mission critical applications are protected
• No rip-and-replace … it’s your choice whether and when to move to rich value of J2EE
infrastructure … and we’ll help you get there
4 Roadmap of proposed releases/features focused on addressing customer requests and requirements
§ You should upgrade to the 6.5 release of Notes/Domino
4 Adds key productivity features for end users
• IBM Lotus Workplace Welcome page
• Tight integration of Sametime IM/awareness
• Follow-up flags, reply/forward indicators, junk mail handling, more anti-Spam features
• Domino Web Access feature parity with Notes
4 Gives you first steps of Lotus Workplace
• Includes 20-user Sametime and Portal Express license
4 Continues to enhance ND 6.0 TCO story
• Linux support on server and desktop
• Improved monitoring and diagnostic data collection



Evolving Domino Applications

• “Project” existing applications
– Portlet Builders for
Business/Admin functions to
provide quot;automaticquot; portlet UI will
work for a subset of the Domino
applications

– New capability within Domino
Designer to generate portlets for
existing applications

• “Mine” existing applications
– Expose Domino application objects
and data in Workplace application
model



“Projectquot; Domino Data from existing Notes/Domino applications

• End user (power user) development of portlets using portlet
builder technology
– Enables access to Notes/Domino applications via click and point
– Similar to building transaction portlets for SAP, Siebel, etc.
– Incorporates integration features like Cooperative Portlets Click 2 Action
capabilities

• Portlet builder scans DB's for which user has access
– Allows selection of either forms or views
– Fields from those forms or views are selected, and automatically built into
forms or tables
– Can allow updates to data, but no field validation formulas, etc are run... so
it is raw access to fields

• UNDER 10 Min to build a new portlet



“Refacequot; current Notes/Domino applications using J2EE RAD

• IBM is investing heavily in new RAD technology for J2EE application
development
– Portlets are a fundamental target of RAD efforts

• The quot;Seoulquot; project brings many of the Domino Designer like
development qualities to J2EE programming
– Drag and Drop assembly
– Scriptable actions/event view
– Simplified application navigation - No J2EE artifacts need be seen
– Palette of useful controls and assemblies (like those from the Domino tag library

• Simplified backend data access for NSF based data allows full control
over applications as you would have from Domino Designer
– but, you are programming your UI in J2EE technology

• Portlet component in a few hours, for J2EE developers



Lotus Workplace Products
Will Package/License portions of the complete platform
into targeted point products
Customers can, but
do not have to purchase
entire Workplace platform

Lotus Workplace Lotus Workplace Lotus Workplace
Lotus Workplace
Messaging Team Collaboration Advanced Learning
Platform
(full capabilities,
tooling, etc)
Focused, easy to get started Lotus Workplace Products


Lotus Workplace
An innovative new initiative for
Collaboration & Human Interaction
Thank You

business on demand

Presentation of Dominos future plans

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