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The Dovetail Marketing 
Database Solution 
dovetaildatabase.com
It’s All About the Data 
92% of organizations suspect that their 
customer and prospect data is inaccurate 
in some way 
90% of organizations state that at least 
some of their budget was wasted due to 
inaccurate data 
On average, organizations estimate that 
25% of their budgets are wasted due to 
poor data
Marketing Database Solution Essential Components 
Our marketing database solution consists 
of 4 core data precepts 
TRUSTWORTHY ACCESSIBLE 
FRESH INTEGRATED 
Data-driven marketing starts with TAFI data
Dovetail is a Marketing Database Solution Provider 
Marketing Database Development 
Marketing Database Maintenance 
Marketing Database Access 
Email or SMS and Text Messaging 
Database Enhancement Services 
The marketing database is the foundation
Dovetail at a Glance
System Architecture
Marketing Database Data Flow 
Cleansing 
Marketing 
Database 
We make your marketing data integrated and accessible 
• Customers 
• Email 
Subscribers 
• Loyalty 
Programs 
• E-Commerce 
• Email Results 
• Web 
analytics 
• Social Media 
• Prospects 
• Website 
Sources 
• Hygiene 
• Validation 
• Standardization 
• Correction 
• Individual Level 
• Household Level 
• Address Level 
• Phone Level 
• Email Level 
• Account Level 
Integration 
• Contact Data 
• Transactional 
Data 
• RFM Data 
• Multi-channel 
Data 
• Derived Data 
• Touch Tracking 
Data 
• Demographics 
& Lifestyles 
• Predictive 
Models 
• Suppressions 
• Counts 
• Lists (Email, 
Direct Mail, SMS 
& Telemarketing) 
• Analysis 
• Custom Reports 
• Other Mktg. 
Apps 
Access
A Dovetail Prospect……… 
Needs their disparate data integrated 
Needs easy and technical access to their data 
Has leads, prospects, and customers 
Extracts lists, performs analysis, runs reports, 
and consumes marketing data in other systems 
Has a sound multi-channel marketing strategy that 
adapts and improves continuously
Marketing Database Access 
• Web-based 
• Campaign Management (Lists, 
Counts, Segmentation, Analysis) 
• Reporting 
• Data Management 
The Dovetail 
Application 
• Use your own tools to 
directly access your 
marketing database 
Direct 
Access 
Marketers need easy access to their data
Infrastructure 
Scalable & 
flexible 
Application is 
fast & 
responsive 
Proven, 
refined 
architecture 
Secure, 
redundant 
Marketing data optimized for quick easy access
The Client Experience 
Tenure 
• Client tenure average: 7 years 
• Dovetail employee tenure average: 8 years 
Service 
• Account team is stable and consistent 
• Client-side experience 
Agile 
• Fast implementations 
• A Dovetail implementation has never failed 
We have numerous impeccable client references
An Ideal Dovetail Client……… 
Is a serious and seasoned database marketer 
Understands the need for and requires a 
marketing database specialist 
Has an analytical datamart 
Has proficient stakeholders and a solid 
“Owner” of the marketing database 
Is highly interactive, collaborative, and engaged 
with Dovetail; an excellent relationship exists

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Dovetail The Marketing Database Company Overview

  • 1. The Dovetail Marketing Database Solution dovetaildatabase.com
  • 2. It’s All About the Data 92% of organizations suspect that their customer and prospect data is inaccurate in some way 90% of organizations state that at least some of their budget was wasted due to inaccurate data On average, organizations estimate that 25% of their budgets are wasted due to poor data
  • 3. Marketing Database Solution Essential Components Our marketing database solution consists of 4 core data precepts TRUSTWORTHY ACCESSIBLE FRESH INTEGRATED Data-driven marketing starts with TAFI data
  • 4. Dovetail is a Marketing Database Solution Provider Marketing Database Development Marketing Database Maintenance Marketing Database Access Email or SMS and Text Messaging Database Enhancement Services The marketing database is the foundation
  • 5. Dovetail at a Glance
  • 7. Marketing Database Data Flow Cleansing Marketing Database We make your marketing data integrated and accessible • Customers • Email Subscribers • Loyalty Programs • E-Commerce • Email Results • Web analytics • Social Media • Prospects • Website Sources • Hygiene • Validation • Standardization • Correction • Individual Level • Household Level • Address Level • Phone Level • Email Level • Account Level Integration • Contact Data • Transactional Data • RFM Data • Multi-channel Data • Derived Data • Touch Tracking Data • Demographics & Lifestyles • Predictive Models • Suppressions • Counts • Lists (Email, Direct Mail, SMS & Telemarketing) • Analysis • Custom Reports • Other Mktg. Apps Access
  • 8. A Dovetail Prospect……… Needs their disparate data integrated Needs easy and technical access to their data Has leads, prospects, and customers Extracts lists, performs analysis, runs reports, and consumes marketing data in other systems Has a sound multi-channel marketing strategy that adapts and improves continuously
  • 9. Marketing Database Access • Web-based • Campaign Management (Lists, Counts, Segmentation, Analysis) • Reporting • Data Management The Dovetail Application • Use your own tools to directly access your marketing database Direct Access Marketers need easy access to their data
  • 10. Infrastructure Scalable & flexible Application is fast & responsive Proven, refined architecture Secure, redundant Marketing data optimized for quick easy access
  • 11. The Client Experience Tenure • Client tenure average: 7 years • Dovetail employee tenure average: 8 years Service • Account team is stable and consistent • Client-side experience Agile • Fast implementations • A Dovetail implementation has never failed We have numerous impeccable client references
  • 12. An Ideal Dovetail Client……… Is a serious and seasoned database marketer Understands the need for and requires a marketing database specialist Has an analytical datamart Has proficient stakeholders and a solid “Owner” of the marketing database Is highly interactive, collaborative, and engaged with Dovetail; an excellent relationship exists