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Draizelle Sexon
Draizelle Sexon
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BUSINESS COMMUNICATION
Business Communication
Process of Communication
Business Communication is… ,[object Object]
Skills involved in Business
Communication is… ,[object Object],[object Object]
 
 
Good Communication is Good Business
WHY IS GOOD BUSINESS COMMUNICATION NECESSARY?
 
 
1. Correctness ,[object Object],[object Object],[object Object],[object Object]
2. Clarity ,[object Object],[object Object]
3. Conciseness ,[object Object],[object Object],[object Object],[object Object]
WORDY CONCISE Due to the fact that because In due course soon At this time now Few in number few On a weekly basis weekly In spite of the fact that although Until such time as until Meet together meet
4. Completeness ,[object Object],[object Object],[object Object],[object Object]
5. Consideration ,[object Object],[object Object],[object Object],[object Object]
NEGATIVE EMOTION/ EXPRESSION TRANSFORMS INTO Anxious A little concerned Confused curious Destroyed Set back Stressed busy Lost searching
NEGATIVE EMOTION/ EXPRESSION TRANSFORMS INTO I hate I prefer Insulted misunderstood Painful uncomfortable Disgusted surprised Failure learning
GOOD WORD GREAT WORD Attractive gorgeous Fortunate blessed Smart gifted Curious fascinated Confident unstoppable
6. Concreteness ,[object Object],[object Object],[object Object]
7. Courtesy ,[object Object],[object Object],[object Object],[object Object]
COMMUNICATION PSYCHOLOGY: Understanding human behavior through communication
MASLOW’S HIERARCHY OF HUMAN NEEDS
Our needs determine our reaction.
NONVERBAL COMMUNICATION
 
 
Nonverbal Communication is… ,[object Object]
 
Key Elements
APPLYING PSYCHOLOGY TO HUMAN RELATIONS ,[object Object],[object Object]
ESSENTIALS OF GOODWILL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPROVING HUMAN RELATIONS ,[object Object],[object Object],[object Object]
The 7 Habits of Highly Effective People By: Stephen R. Covey ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The 7 Habits of Highly Ineffective People By: John   R. Covey. Adapted. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Thank you!

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