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A Rigid H&S Plan Offers the Greatest Return
May 14, 2014
Presented by: Mitch Diamond
Drake International
For audio, it is recommended you dial in
A copy of the slides + recording will be available post webinar
AUDIO: 1-877-668-4493
Access Code: 669 664 010
Event Password: 1234
WebEx Support: 1-866-863-3910
For more information, call 416.216.1000
Free Offer
We’re offering a free 30 minute
consultation on Online Health and Safety
(H&S) Training
For more information, call 416.216.1000
Mitch Diamond
I look much better in person!
• President of Drake
Exponential Impact
• Created the Drake H&S
Academy concept
• Five Successful Business
Start ups
• Applied H&S policies we
are going to discuss
today in all previous
companies
For more information, call 416.216.1000
CLARIFICATION
The title of today’s webinar is “A ridged Health &
Safety plan offers the greatest return”.
Now let’s replace the word “ridged” with
TRANSPARENT
For more information, call 416.216.1000
CLARIFICATION
The title of today’s webinar is “A TRANSPARENT
Health & Safety plan offers the greatest return”.
For more information, call 416.216.1000
Most organizations approach H&S with a
surgical operational type approach.
Today, we will take a slightly different point of
reference.
YOU’RE GOING TO LOVE THIS…. PLEASE STAY
CONNECTED!
For more information, call 416.216.1000
Today’s Webinar A Different Approach
Plus Something New!
First, a case study overview of the worlds most
renowned H&S advocate.
Then, followed by a look at your organizations
view on H&S, and lastly something NEW!
For more information, call 416.216.1000
Familiar with the name Paul O’Neill?
• Paul started his career in the Government sector as a
computer analyst.
• He had a strange habit of keeping a book documenting
inefficiencies he saw in all departments.
• In the evening he would create a process document
addressing inefficiencies along with comments.
• Not your regular 9 to 5 kind of guy!
For more information, call 416.216.1000
GROWING companies
meet – Mr. Paul O’Neill
Government
• Computer Analyst Veterans Administration
• U.S. Office of Management & Budget
• United States Secretary of the Treasury
Private Sector
• President, International Paper
• CEO, ALCOA Corporation
For more information, call 416.216.1000
Being Connected Doesn’t Hurt
Paul was known for his straight forward
management style in the Corporate arena.
Paul was offered the job CEO of ALCOA by its
Board of Directors.
Unfortunately at one of the most tenuous times
in the companies history.
For more information, call 416.216.1000
The State of ALCOA
ALCOA was on the verge of going out of business. The year
was 1977 and the economy was in a down turn
State of ALCOA:
• Poor product quality
• High Turnover
• High accident/insurance rate
• Competitors taking over the market
• 15,000 workers going on strike
For more information, call 416.216.1000
Paul’s First meeting at the New York
Stock Exchange
Every major company investor, stock and
business analyst was present waiting to hear
Paul’s turnaround plan and guidance numbers.
For more information, call 416.216.1000
Welcome to the Corporate World of
Real Life
• Paul addressed the audience by asking them to
locate the exit doors
• His speech was short and to the point
• The earnings or a specific turnaround plan were
not discussed
• Other than his workers safety will come first
For more information, call 416.216.1000
The Magic Sauce
Paul’s message was to use transparency to
create a ZERO injury accident tolerance rate.
Also to create an organization built on openness
and trust on ALL levels within the organization.
For more information, call 416.216.1000
Was This Unknown CEO Crazy?
Analysts and investors scrambled to the exit
doors to use the pay phones to call in immediate
sell orders of ALCOA stock!
For more information, call 416.216.1000
ALCOA’s Stock Plummeted
Within 30 days of Paul taking over - the stock
was down 70% from its previous low
For more information, call 416.216.1000
Finally Some Good News
Paul O’Neill’s first win was to negotiate a
settlement with the Unions to get the company
producing again.
He would not negotiate at the expense of his
workers safety.
He was driven by the philosophy that putting
profits over people is “always a stupid idea”.
For more information, call 416.216.1000
Where to Start
ALL managers were to contact Paul within 24
hours of the incident. ANY incident!
Communication was conducted through the
companies intranet in writing.
Yes, this later became known as email.
Small world – He started in IT
For more information, call 416.216.1000
Paul Created a Caring Environment
18 months later it paid off…
• Productivity was up
• Turn over was down
• One year later ALCOA reported and achieved
its ZERO tolerance Safety objective!
For more information, call 416.216.1000
ALCOA Stock Up Over 200%
Just 18 months from Paul becoming CEO
For more information, call 416.216.1000
Basics of H&S Training Program
Solutions
 Controls in place:
procedures, policies,
meaningful training
programs
 Engineering/Process
controls
 Insurance (safety net)
 Transparency
 Open communication
Managing risk by
controlling:
• People—the human
element
• Locations (jobsites,
corporate office)
• Things (assets—
equipment, buildings)
For more information, call 416.216.1000
Your Companies Views on H&S Training?
Employer Majority
• Check the box—
compliance
• I don’t understood it’s
value because I can’t
measure the return on it
(ROI)
• It gets in the way of
production
• Ineffective Training
• “Why isn’t training solving
the problem?”
Employer Minority
• Integrated approach to risk
management
• Training plan
• Investment in the
individual
• Effective training saves the
company money
For more information, call 416.216.1000
Does every worker on site receive a safety
orientation?
1.76
5.72
0
1
2
3
4
5
6
Yes No
Safety Training and Education
For more information, call 416.216.1000
Type of safety orientation provided to
workers?
1.51
3.80
0
0.5
1
1.5
2
2.5
3
3.5
4
Formal Informal
Safety Training and Education
For more information, call 416.216.1000
Company president/senior management reviews
safety performance report?
0.97
6.89
0
1
2
3
4
5
6
7
Yes No
Demonstrated Management Commitment
For more information, call 416.216.1000
The Entire Workforce Was Engaged
• Quality safety training and education programs
say we care and want to invest in you.
• Messaging safety: do something daily to keep
safety relevant
• Most of all, be transparent!
For more information, call 416.216.1000
Utilize Today’s Technology
• Benefits of online
learning:
– Custom content
– Remote access
– 24/7 access
– Tracking and record
retention
– Knowledge
verification
For more information, call 416.216.1000
Takeaways – Training:
• Plays an important role in managing risk
• Prepares the workforce to succeed
• Helps ensure your company remains
competitive in the marketplace
For more information, call 416.216.1000
Remember…
• Successful training requires a well developed
plan with buy-in from management in order to
achieve established goals.
• If your organization cares about its employees,
the employees will care back in return.
For more information, call 416.216.1000
Finally Something New!
For more information, call 416.216.1000
.
DrakeHealthandSafetyAcademy.com
For more information, call 416.216.1000
Health & Safety Course Library
.
For more information, call 416.216.1000
Health & Safety Course Library Cont’d
For more information, call 416.216.1000
Use Our ISO Compliant LMS – No
Charge – No Kidding!
.
For more information, call 416.216.1000
Let Your Employees Know You Care
.
For more information, call 416.216.1000
QUESTIONS?
For more information, call 416.216.1000
Free Offer
We’re offering a free 30 minute
consultation on Online Health and Safety
Training
37
For more information, call 416.216.1000
Upcoming Webinar
Register @
Drake-Webinars.com
Thank You For Attending
For questions, please contact Mitch Diamond
President of Exponential Impact
mdiamond@na.drakeintl.com
416.216.1000

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How to improve your safety training

  • 1. A Rigid H&S Plan Offers the Greatest Return May 14, 2014 Presented by: Mitch Diamond Drake International For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 669 664 010 Event Password: 1234 WebEx Support: 1-866-863-3910
  • 2. For more information, call 416.216.1000 Free Offer We’re offering a free 30 minute consultation on Online Health and Safety (H&S) Training
  • 3. For more information, call 416.216.1000 Mitch Diamond I look much better in person! • President of Drake Exponential Impact • Created the Drake H&S Academy concept • Five Successful Business Start ups • Applied H&S policies we are going to discuss today in all previous companies
  • 4. For more information, call 416.216.1000 CLARIFICATION The title of today’s webinar is “A ridged Health & Safety plan offers the greatest return”. Now let’s replace the word “ridged” with TRANSPARENT
  • 5. For more information, call 416.216.1000 CLARIFICATION The title of today’s webinar is “A TRANSPARENT Health & Safety plan offers the greatest return”.
  • 6. For more information, call 416.216.1000 Most organizations approach H&S with a surgical operational type approach. Today, we will take a slightly different point of reference. YOU’RE GOING TO LOVE THIS…. PLEASE STAY CONNECTED!
  • 7. For more information, call 416.216.1000 Today’s Webinar A Different Approach Plus Something New! First, a case study overview of the worlds most renowned H&S advocate. Then, followed by a look at your organizations view on H&S, and lastly something NEW!
  • 8. For more information, call 416.216.1000 Familiar with the name Paul O’Neill? • Paul started his career in the Government sector as a computer analyst. • He had a strange habit of keeping a book documenting inefficiencies he saw in all departments. • In the evening he would create a process document addressing inefficiencies along with comments. • Not your regular 9 to 5 kind of guy!
  • 9. For more information, call 416.216.1000 GROWING companies meet – Mr. Paul O’Neill Government • Computer Analyst Veterans Administration • U.S. Office of Management & Budget • United States Secretary of the Treasury Private Sector • President, International Paper • CEO, ALCOA Corporation
  • 10. For more information, call 416.216.1000 Being Connected Doesn’t Hurt Paul was known for his straight forward management style in the Corporate arena. Paul was offered the job CEO of ALCOA by its Board of Directors. Unfortunately at one of the most tenuous times in the companies history.
  • 11. For more information, call 416.216.1000 The State of ALCOA ALCOA was on the verge of going out of business. The year was 1977 and the economy was in a down turn State of ALCOA: • Poor product quality • High Turnover • High accident/insurance rate • Competitors taking over the market • 15,000 workers going on strike
  • 12. For more information, call 416.216.1000 Paul’s First meeting at the New York Stock Exchange Every major company investor, stock and business analyst was present waiting to hear Paul’s turnaround plan and guidance numbers.
  • 13. For more information, call 416.216.1000 Welcome to the Corporate World of Real Life • Paul addressed the audience by asking them to locate the exit doors • His speech was short and to the point • The earnings or a specific turnaround plan were not discussed • Other than his workers safety will come first
  • 14. For more information, call 416.216.1000 The Magic Sauce Paul’s message was to use transparency to create a ZERO injury accident tolerance rate. Also to create an organization built on openness and trust on ALL levels within the organization.
  • 15. For more information, call 416.216.1000 Was This Unknown CEO Crazy? Analysts and investors scrambled to the exit doors to use the pay phones to call in immediate sell orders of ALCOA stock!
  • 16. For more information, call 416.216.1000 ALCOA’s Stock Plummeted Within 30 days of Paul taking over - the stock was down 70% from its previous low
  • 17. For more information, call 416.216.1000 Finally Some Good News Paul O’Neill’s first win was to negotiate a settlement with the Unions to get the company producing again. He would not negotiate at the expense of his workers safety. He was driven by the philosophy that putting profits over people is “always a stupid idea”.
  • 18. For more information, call 416.216.1000 Where to Start ALL managers were to contact Paul within 24 hours of the incident. ANY incident! Communication was conducted through the companies intranet in writing. Yes, this later became known as email. Small world – He started in IT
  • 19. For more information, call 416.216.1000 Paul Created a Caring Environment 18 months later it paid off… • Productivity was up • Turn over was down • One year later ALCOA reported and achieved its ZERO tolerance Safety objective!
  • 20. For more information, call 416.216.1000 ALCOA Stock Up Over 200% Just 18 months from Paul becoming CEO
  • 21. For more information, call 416.216.1000 Basics of H&S Training Program Solutions  Controls in place: procedures, policies, meaningful training programs  Engineering/Process controls  Insurance (safety net)  Transparency  Open communication Managing risk by controlling: • People—the human element • Locations (jobsites, corporate office) • Things (assets— equipment, buildings)
  • 22. For more information, call 416.216.1000 Your Companies Views on H&S Training? Employer Majority • Check the box— compliance • I don’t understood it’s value because I can’t measure the return on it (ROI) • It gets in the way of production • Ineffective Training • “Why isn’t training solving the problem?” Employer Minority • Integrated approach to risk management • Training plan • Investment in the individual • Effective training saves the company money
  • 23. For more information, call 416.216.1000 Does every worker on site receive a safety orientation? 1.76 5.72 0 1 2 3 4 5 6 Yes No Safety Training and Education
  • 24. For more information, call 416.216.1000 Type of safety orientation provided to workers? 1.51 3.80 0 0.5 1 1.5 2 2.5 3 3.5 4 Formal Informal Safety Training and Education
  • 25. For more information, call 416.216.1000 Company president/senior management reviews safety performance report? 0.97 6.89 0 1 2 3 4 5 6 7 Yes No Demonstrated Management Commitment
  • 26. For more information, call 416.216.1000 The Entire Workforce Was Engaged • Quality safety training and education programs say we care and want to invest in you. • Messaging safety: do something daily to keep safety relevant • Most of all, be transparent!
  • 27. For more information, call 416.216.1000 Utilize Today’s Technology • Benefits of online learning: – Custom content – Remote access – 24/7 access – Tracking and record retention – Knowledge verification
  • 28. For more information, call 416.216.1000 Takeaways – Training: • Plays an important role in managing risk • Prepares the workforce to succeed • Helps ensure your company remains competitive in the marketplace
  • 29. For more information, call 416.216.1000 Remember… • Successful training requires a well developed plan with buy-in from management in order to achieve established goals. • If your organization cares about its employees, the employees will care back in return.
  • 30. For more information, call 416.216.1000 Finally Something New!
  • 31. For more information, call 416.216.1000 . DrakeHealthandSafetyAcademy.com
  • 32. For more information, call 416.216.1000 Health & Safety Course Library .
  • 33. For more information, call 416.216.1000 Health & Safety Course Library Cont’d
  • 34. For more information, call 416.216.1000 Use Our ISO Compliant LMS – No Charge – No Kidding! .
  • 35. For more information, call 416.216.1000 Let Your Employees Know You Care .
  • 36. For more information, call 416.216.1000 QUESTIONS?
  • 37. For more information, call 416.216.1000 Free Offer We’re offering a free 30 minute consultation on Online Health and Safety Training 37
  • 38. For more information, call 416.216.1000 Upcoming Webinar Register @ Drake-Webinars.com
  • 39. Thank You For Attending For questions, please contact Mitch Diamond President of Exponential Impact mdiamond@na.drakeintl.com 416.216.1000