1. CALL to ACTION Accountability

2. Experience with TrainingLeadership TrainingEmployee Profit ChainTarget Best PracticesAlign Best PracticesProactive Results

3. A Leader Must Be Open Minded Enough To Ask Others What They See. If You See Something It Exists.

4. Accountability Tie Human Capital Plans to Business Outcome Performance Measurement Shared Savings and Costs

5. Building Effective Human Capital Leadership Skills Entrepreneurial Skills Life Skills Coping Strategies

6. Improving the Hiring Process Reduces Turnover

7. ~Truth ~Every job description really is asking people to make a Lateral career move."Come do that same job for me instead!"

8. The Problem: WHY Lateral?What is in it?I Already Have It!

9. Create Value Build Bridges Reach Out Always Connect Responsive

10. Creative People are Empathic,Ask for Help,Ask Questions,Question the Status Quo.

11. Reframe SuccessCross PollinationEncouragementPatternsKnow Each OtherQualitative Support

12. Simple Exchanges Build Trust Remember, People are Competent. Do Not Take Advantage “The Art of Being Wise is the Art of Knowing What to Overlook’ ~ William James Engender Trust ~ Give Others Their Due

13. Engagement Activity Mix Use Fun and Surprise at Work Adaption to a Mindset Teamwork Well Being Leadership Manager’s Voice Integrity Ambassadors!~

14. Advocate Structure Clinical Integration Program Cooperative Improving Healthcare Effectiveness Data & Information Set Initiative to Meet/Exceed P4P & NCQA Measure Goals

15. Pharmacy Contribution Drug Therapy Management Clinics Comprehensive Medication Reviews Medication Reconciliation Drug Utilization Review Identify Gaps in Care Prescription Drug Adherence Clinics

16. Never Worry About the Delay of Success. The Construction of a Pyramid takes More Time than an Ordinary Building.

17. Enrich, Educate, Entertain, Now, Get On With It!