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SOCIAL MEDIA,
ENGAGEMENT

AND

CONTENT CREATION
DANIEL SOLLERO • @DSOLLERO
PEOPLE, CONTENT
AND COMMON INTERESTS

BUILT THE INTERNET
CONTENT AS SOCIAL CURRENCY
WE REPEATED HOW WE’VE SHARED CONTENT OFFLINE
THE QUALITY OF OUR CONTENT THROUGH TIME
BUILT, CHANGED AND REINFORCED HOW WE WERE PERCEIVED
CONTENT
TO CONQUER SOMEONE’S TRUST TAKES TIME

TRUST

empathy starts the process

TIME
ORGANIC GROWTH THROUGH

SHARING
...AND THEN THE INTERNET CHANGED

CONTENT

ADS

ANALYTICS
PAID MEDIA

Promoted
brand content

OWNED MEDIA
Brand/Corporate
content

TV, Print OOH, Digital

MEDIA
CONVERGENCE
Sponsored
posts

Relevant content
for the audience

Press Coverage

EARNED MEDIA
Organic

SOURCE: ALTIMETER REPORT - the converged media imperative
SHAREABLE CONTENT IS KEY
(AND KING)
CONTENT MUST TELL STORIES,
ENGAGE AND CREATE MEMORIES
NOTHING SAVES A BAD CONTENT
SHARING DOESN’T HAPPEN ONLY THROUGH
THE USUAL SOCIAL NETWORK CHANNEL
WE MUST KNOW OUR AUDIENCE
AND SHOW OUR BEST CONTENT
DESIRE PATH
THE RIGHT CONTENT
TO THE RIGHT PEOPLE
AT THE RIGHT TIME.
SOCIAL MEDIA IS LIKE A RELATIONSHIP
EACH POST IS A STEP TO WIN THEIR TRUST
BUT NO RUSH

RELATIONSHIPS ARE BASED ON TRUST
TO CONQUER SOMEONE’S TRUST TAKES TIME

TRUST

TIME
“IF I TELL MY FACEBOOK FRIENDS ABOUT YOUR BRAND,
IT'S NOT BECAUSE I LIKE YOUR BRAND, BUT RATHER
BECAUSE I LIKE MY FRIENDS”
- MIKE ARAUZ
COMMUNITY MANAGERS

CONTENT CREATORS

BUSINESS INTELLIGENCE
THIS IS OUR BIGGEST CHALLENGE AS A BRAND AND CONTENT CREATOR/CURATOR

BRAND

AUDIENCE
TAKEAWAYS
1.
2.
3.
4.

LISTEN TO YOUR AUDIENCE AND CREATE CONTENT BASED
ON BOTH YOUR AUDIENCE’S AND YOUR PREFERENCES
SHAREABLE RELEVANT CONTENT IS KEY (AND KING)
USE PAID MEDIA TO AMPLIFY THE REACH 
KEEP LISTENING AND KEEP THE CONVERSATION GOING
THANK YOU
DANIEL SOLLERO • @DSOLLERO

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