How Orange is leading the way as a true Global Service Provider delivering exceptional service in China.

1. Orange Business Services
Patrick Li
General Manager, China
Orange Business Services

2. China growth

3. China driving global growth
China is the main
driver to the global
growth
increasing no of MNCs
setting up global HQs in
APAC (including China)
Source: EIU Sept 2011

4. main contributors to growth
1) global MNCs setting up presence in China - global MNCs expand to
China and need IT services firms to build their applications stack (ERP,
customer relationship management (CRM), and SCM) as well as the
underlying IT infrastructure.
2) Transformation - state-owned enterprises (SOEs) looking to
modernize: transform their business processes, organizations, and
supporting information systems to better compete against MNCs
domestically as well as abroad.
3) Globalization - private Chinese enterprises need help in achieving
domestic and global expansion
Source: Forrester Research – Sept 2011

5. IT services are growing significantly in China
The IT services market is forecasted to grow at a CAGR of 17% from 2010 to 2015,
reaching a total value of close to US$24 billion in 2015.
Source: Forrester Research – Sept 2011

6. Orange Business Services in China

7. our mission
 extend Orange Business Services support to foreign MNCs,
enable their success in China
 support Chinese MNCs business in china and enable their
success globally

8. Orange Business Services in China
presence partnerships
 Top tier global service provider in local  fully dedicated Orange engineered
market network with 26 nodes, across 20
 190+ staff in 4 locations: Beijing, cities in partnership with China Unicom
Shanghai, Guangzhou, and Hong Kong  extends advanced Next Generation
 serving 500+ global and Chinese MNCs MPLS-based IP VPN services to
 new xDSL and mobile capabilities for multinational corporations across 200+
enterprise expansion in China cities in China through partnership with
 local help desk with Mandarin + English China Telecom
language support  key technolgy partnerships with Cisco,
 WOFE License to resell 61 categories of EMC, Vmware, Avaya, Alcatel-Lucent,
telecom equipments in China Riverbed, F5 and Bluecoat
Beijing
Shanghai
Guangzhou
Hong Kong

9. Orange Business Services in China
industry recognition
 "Best International IP VPN Provider Award"
China IP Communication Award (CIPCA) 2009 to 2011
 “The Most Valuable Partner for Data Services”
China Telecom 2007 to 2011
 “Excellent Partner”
Sany April 2011
 "Best Business Solution Award" for "Business Acceleration"
Telecom World Monthly 2009
some of our key customers in China

10. our solution to focus in China
 Global enterprise cloud ready network, strong
country domestic coverage (200+ cities reach),
and full backbone resiliency
 Enterprise Cloud Computing & Data Center
 Contact Center solution
 Unified Communication

11. delivering a range of solutions for our MNC customers
 standardized  Business
 MPLS IP VPN  IP telephony
global IP VPN Acceleration
global network, solution,
 network & IT  WAN
utilising DSL and underpinned by
management optimization
Ethernet IS Maintenance
services incl. services
SLA
server and DC  Consulting
 design and  Orange
management,  Network device
migrate 1,100 Integration and
application management
sites in 70 Managed
acceleration  Monitoring and
countries in Services
and WAN reporting
Africa, Asia,  partner Cisco –
optimization services
Southwest integrated with
across China,  ITIL service
Europe, North European IPT
Asia Pacific, management
and Latin rollout
Europe and  China service
America  1,000 users in
South America desk
China IP enabled
(7x24x365) with
 utilize global  Small Office
Mandarin and
partnership with Solutions to
English support
Cisco for all support
 best-in-class
hardware extensive
solution and
network of local
technical
 dedicated distributors
support to
Siemens  rapid set up of maximize
Helpdesk for regional hub in performance of
global Incident Brazil to serve global MPLS-
Management South America based VPN

12. thank you