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how to build a breakthrough brand -- worksheet

how to clarify your brand essence
Your brand essence is the overarching idea that you want people to have in their head when they think of
your brand. A brand essence:
Is:                                 Is not:                                  examples:
 a single word or short phrase      a tagline                              • Southwest: fun
 a compelling idea                  a product or category descriptor       • Nike: innovation and inspiration
                                                                             • BMW: performance
Clarify your brand essence with a Brand Documentary.
Act like a film-maker and assemble a short video of what your brand
stands for. Follow these steps:
1. Capture video clips of “evidence” of your what your brand is, what it
   does, and what it stands for.
2. Include examples of how the brand is delivered by your employees                                  “healthy eating with a
                                                                                                      healthy conscious”
   and experienced by your customers.
3. Film customers as they experience your product or service – show their
   reactions and interactions.
4. Interview employees who have done something that you think
   exemplifies the brand -- or ask them to report on something they’ve                                                 All Good brand collage

   seen their co-workers or strategic business partners doing.
5. Recap projects or company programs that exemplify what the brand is all about.
6. Consider including news items or coverage in the media that discuss what your
   brand is doing and the impact it has.
7. Once you’ve assembled the clips into a single video, give the film a descriptive
   name – that name usually points to your brand essence.
(If a video is too hard or expensive to do, make a pin-board or collage out of pictures
and images.)
                                                                                                            “performance + passion”

Or, clarify your brand essence with a Brand Obituary.
Pretend that upon waking today, you learn that the person “your brand” has passed
away. As a reporter for the local newspaper, your job is to write an obituary for it.
Follow these steps:
1. Think about your brand as a person – not the type of customer who buys or uses
   your brand, rather the type of person the brand would be if it came to life. Also
                                                                                                                  Deutsche Bank brand collage
   think about the brand today when it’s at its best – not some idealized future. And
   think about it as a whole – consider all that the brand entails.
2. Write a tribute to your brand, the person.
3. Include what the brand’s biggest accomplishment in life was -- what                   “Dependable service”
   will it be remembered for?                                                            Mr. United Airlines died today at the age
                                                                                         of 45 from a mild stroke caused by
4. Indicate who/what the brand left behind – who will mourn or miss the                  carrying a heavy load. He leaves behind
   brand – and why?                                                                      a good middle-class American family
                                                                                         whom he provided for dependably over
5. Describe the lessons that can be learned from the brand’s life – and                  the years. His commitment to his family
   from its death.                                                                       was evident in his faithful service to his job,
                                                                                         going to work every day even when the
6. Indicate who will take the brand’s place now that the brand is gone –                 weather was bad or others didn’t.
   and how will it be the same – and different.
                                                                                                                  United Airlines brand obituary
7. Once you’ve completed the brand obituary, write a descriptive
   headline for it. That should reveal what your brand essence is.
8. Also try identifying how people would feel while reading the obituary.
   That may also give you an idea.


visit http://deniseleeyohn.com/bbb to view Denise’s “How to Build
a Breakthrough Brand” video series and access other worksheets

                         •   mail@deniseleeyohn.com   •   © 2012 Denise Lee Yohn, Inc.   •   917 446 9325     •

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"How to Clarify Your Brand Essence" Worksheet (by Denise Lee Yohn)

  • 1. how to build a breakthrough brand -- worksheet how to clarify your brand essence Your brand essence is the overarching idea that you want people to have in their head when they think of your brand. A brand essence: Is: Is not: examples:  a single word or short phrase  a tagline • Southwest: fun  a compelling idea  a product or category descriptor • Nike: innovation and inspiration • BMW: performance Clarify your brand essence with a Brand Documentary. Act like a film-maker and assemble a short video of what your brand stands for. Follow these steps: 1. Capture video clips of “evidence” of your what your brand is, what it does, and what it stands for. 2. Include examples of how the brand is delivered by your employees “healthy eating with a healthy conscious” and experienced by your customers. 3. Film customers as they experience your product or service – show their reactions and interactions. 4. Interview employees who have done something that you think exemplifies the brand -- or ask them to report on something they’ve All Good brand collage seen their co-workers or strategic business partners doing. 5. Recap projects or company programs that exemplify what the brand is all about. 6. Consider including news items or coverage in the media that discuss what your brand is doing and the impact it has. 7. Once you’ve assembled the clips into a single video, give the film a descriptive name – that name usually points to your brand essence. (If a video is too hard or expensive to do, make a pin-board or collage out of pictures and images.) “performance + passion” Or, clarify your brand essence with a Brand Obituary. Pretend that upon waking today, you learn that the person “your brand” has passed away. As a reporter for the local newspaper, your job is to write an obituary for it. Follow these steps: 1. Think about your brand as a person – not the type of customer who buys or uses your brand, rather the type of person the brand would be if it came to life. Also Deutsche Bank brand collage think about the brand today when it’s at its best – not some idealized future. And think about it as a whole – consider all that the brand entails. 2. Write a tribute to your brand, the person. 3. Include what the brand’s biggest accomplishment in life was -- what “Dependable service” will it be remembered for? Mr. United Airlines died today at the age of 45 from a mild stroke caused by 4. Indicate who/what the brand left behind – who will mourn or miss the carrying a heavy load. He leaves behind brand – and why? a good middle-class American family whom he provided for dependably over 5. Describe the lessons that can be learned from the brand’s life – and the years. His commitment to his family from its death. was evident in his faithful service to his job, going to work every day even when the 6. Indicate who will take the brand’s place now that the brand is gone – weather was bad or others didn’t. and how will it be the same – and different. United Airlines brand obituary 7. Once you’ve completed the brand obituary, write a descriptive headline for it. That should reveal what your brand essence is. 8. Also try identifying how people would feel while reading the obituary. That may also give you an idea. visit http://deniseleeyohn.com/bbb to view Denise’s “How to Build a Breakthrough Brand” video series and access other worksheets • mail@deniseleeyohn.com • © 2012 Denise Lee Yohn, Inc. • 917 446 9325 •