Axa Assurance Maroc - Insurer Innovation Award 2024
Telephony-aided self-expression via STATUS
1.
2. STATUS
Telephony-aided self-expression
zhao lu, @zlu
Monday, May 17, 2010
3. NEW VOICE
• Carriers need voice innovations
• It is not just about communication and IVR
• It is about expressive communication of one's identity
• Social influence: Number of Twitter followers, retweet, resonance
• Social engagement: Facebook status comments
• Pure voice is not enough
• Requires social media, location, mobility, and SIP
Monday, May 17, 2010
4. WHAT IS STATUS
• User presence for the voice world
• Connects Telco cloud with the Internet
• Creates auto-dynamic voicemail greeting that conveys
• What I am doing, where I am at, what I am thinking
• Specific information for specific crowd
• STATUS is my always-on presence
• STATUS is my identity
Monday, May 17, 2010
5. STATUS PLATFORM
DO YOU HAVE APIS?
• REST APIs - language-agnostic
• Simple programming interface
• Just like Twitter or Foursquare
• Allows any application to tap into voice
world
• Support user authentication, status
management, voicemail management,
and privacy control
Monday, May 17, 2010
6. DO YOU HAVE PRIVACY
• Watching STATUS from @zlu. The privacy aspect is really
concerning, and doesn't seem to be well addressed.
Integration with Contacts?
• User-controllable privacy platform
• Time, location sensitive status based on caller ID
• Different status based on time of day (night-life)
• Different location naming based on caller-id
Monday, May 17, 2010
7. DO YOU HAVE BUSINESS
MODEL
• Not really, but just trust us - just kidding
• Of course we do
• Local business advertising
• Search for market analysis, data mining
• Premium services
• Selected paid API services
Monday, May 17, 2010
8. WHO CAN USE STATUS
• Social addressbook
• TV setup boxes
• Social TV - what are others watching?
• Business status, instead of plain IVR
Monday, May 17, 2010
9. WHY IS STATUS DIFFERENT
• Multi-polymetrics voice synthesis
• UCPP (user-controllable privacy platform)
• Baked-in location, which is a concept not present on the voice
world
Monday, May 17, 2010
10. MORE INFORMATION
• Video: http://phonestat.com/downloads/status.m4v
• Zhao Lu: zhao.lu@orange-ftgroup.com or zlu@twitter.com
Monday, May 17, 2010
