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M A R C H  2 4  2 0 1 1 The Future of US Retail Ecommerce Presented by: Jeffrey Grau Principal Analyst Sponsored  by:
Agenda ,[object Object],[object Object],[object Object]
Online sales ,[object Object],[object Object],[object Object],Twitter: #eMwebinar
Retail ecommerce sales have rebounded from the recession  Online sales will have 10.3% CAGR from 2010 to 2015
Forecasters are closer in agreement than meets the eye  Twitter: #eMwebinar
Ecommerce is growing several times faster than store sales
Ecommerce’s share of total retail sales is small but growing
Consumers shop online for  price, convenience  and  selection.   These benefits are even more compelling during the holidays.
Ecommerce growth engine: mobile commerce 58.2% CAGR
Ecommerce growth engine: social commerce 93.4% US CAGR
Ecommerce growth engine: daily deal sites 35.1% CAGR
Other factors driving ecommerce growth ,[object Object],[object Object],[object Object],Twitter: #eMwebinar
Online shoppers Definition: Internet users ages 14+ who have  browsed ,  researched  or  compared  products online within the past year but have not necessarily bought online
Most internet users have discovered the benefits of online shopping Online shoppers will have 3.1% CAGR from 2010 to 2015
Online research is now a mainstream activity. Even the most resistant consumers  in each group have high usage rates.
Consumers usually shop online to  check prices ,   find a retailer   and  compare product features
Consumers have honed their online shopping skills
Smartphones are a relatively new (but increasingly important) research tool in the online shopper’s toolbox
Online buyers Definition: Internet users ages 14+ who have made  at least one purchase  online within the past year Twitter: #eMwebinar
Seven out of ten internet users are online buyers Online buyers will have 3.9% CAGR from 2010 to 2015
Most online shoppers have stepped up to become online buyers
Online retailers  who help consumers overcome their  resistance  to online shopping will be rewarded with higher sales
Ecommerce sales per online buyer is growing faster than online buyers Spending per online buyer will have 6.2% CAGR from 2010 to 2015
Women heavily outspend men in several large categories. Men are not nearly as dominant in any of the categories shown
Online buying drops off at each end of the age spectrum
Teen girls are buying online at higher rates
The online buying rate rises going up the income ladder
Lower income online buyers are having a greater impact on ecommerce Twitter: #eMwebinar
Takeaways for retailers ,[object Object],[object Object],[object Object],[object Object]
IBM Coremetrics Benchmark Holiday Campaign ,[object Object],[object Object],[object Object],[object Object]
Coremetrics, an IBM Company Highlights ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leadership …  Coremetrics Benchmark is the gold standard in online retail performance data.   - Top Business Publication Recognition
Delivering Value to Global Brands B2B FinServ Travel & Hospitality Retail Consumer
IBM Coremetrics Benchmark ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter Hashtag – #eMwebinar The Future of US Retail Ecommerce Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording.  For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions.  To learn about  eMarketer Total Access  please visit  www.emarketer.com/products or contact us: (800) 405-0844  [email_address]   Presented by: Jeffrey Grau Principal Analyst, eMarketer, Inc. Sponsored  by:

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eMarketer Webinar: The Future of US Retail Ecommerce

  • 1. M A R C H 2 4 2 0 1 1 The Future of US Retail Ecommerce Presented by: Jeffrey Grau Principal Analyst Sponsored by:
  • 2.
  • 3.
  • 4. Retail ecommerce sales have rebounded from the recession Online sales will have 10.3% CAGR from 2010 to 2015
  • 5. Forecasters are closer in agreement than meets the eye Twitter: #eMwebinar
  • 6. Ecommerce is growing several times faster than store sales
  • 7. Ecommerce’s share of total retail sales is small but growing
  • 8. Consumers shop online for price, convenience and selection. These benefits are even more compelling during the holidays.
  • 9. Ecommerce growth engine: mobile commerce 58.2% CAGR
  • 10. Ecommerce growth engine: social commerce 93.4% US CAGR
  • 11. Ecommerce growth engine: daily deal sites 35.1% CAGR
  • 12.
  • 13. Online shoppers Definition: Internet users ages 14+ who have browsed , researched or compared products online within the past year but have not necessarily bought online
  • 14. Most internet users have discovered the benefits of online shopping Online shoppers will have 3.1% CAGR from 2010 to 2015
  • 15. Online research is now a mainstream activity. Even the most resistant consumers in each group have high usage rates.
  • 16. Consumers usually shop online to check prices , find a retailer and compare product features
  • 17. Consumers have honed their online shopping skills
  • 18. Smartphones are a relatively new (but increasingly important) research tool in the online shopper’s toolbox
  • 19. Online buyers Definition: Internet users ages 14+ who have made at least one purchase online within the past year Twitter: #eMwebinar
  • 20. Seven out of ten internet users are online buyers Online buyers will have 3.9% CAGR from 2010 to 2015
  • 21. Most online shoppers have stepped up to become online buyers
  • 22. Online retailers who help consumers overcome their resistance to online shopping will be rewarded with higher sales
  • 23. Ecommerce sales per online buyer is growing faster than online buyers Spending per online buyer will have 6.2% CAGR from 2010 to 2015
  • 24. Women heavily outspend men in several large categories. Men are not nearly as dominant in any of the categories shown
  • 25. Online buying drops off at each end of the age spectrum
  • 26. Teen girls are buying online at higher rates
  • 27. The online buying rate rises going up the income ladder
  • 28. Lower income online buyers are having a greater impact on ecommerce Twitter: #eMwebinar
  • 29.
  • 30.
  • 31.
  • 32. Delivering Value to Global Brands B2B FinServ Travel & Hospitality Retail Consumer
  • 33.
  • 34. Twitter Hashtag – #eMwebinar The Future of US Retail Ecommerce Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording. For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions. To learn about eMarketer Total Access please visit www.emarketer.com/products or contact us: (800) 405-0844 [email_address] Presented by: Jeffrey Grau Principal Analyst, eMarketer, Inc. Sponsored by: