eSavvy Mobile CRM solution for Microsoft Dynamics CRM is a solution which allows users to access their Microsoft Dynamics CRM features across multiple different mobile devices such as Apple iPhone, Android mobile phones, iPads and Windows Mobile Phones and Windows Tablets. For customers with a BYOD (Bring Your Own Device) mobility environment it provides the ideal platform to easily maintain a single CRM user interface across multiple different mobile platforms. Developed as a platform eSavvy Mobile can easily be customized to customer specific needs (different look and feel, custom entities, etc.). The base platform which is licenced free of charge gives the users the opportunity to use their mobile devices to create new leads, opportunities, qualify leads into opportunities, create and check your activities, make phone calls directly from your CRM or just check what is happening with your most valuable accounts through Activity feeds.

1. eSavvy Mobile
for Microsoft Dynamics CRM
Guy Riddle
Senior Solutions Architect – eSavvy
MVP (Most Valued Professionals) - Microsoft
www.eSavvy.com.au

2. Agenda
WHAT IS eSavvy MOBILE CRM SOLUTION AND HOW IT CAN HELP YOU
WHY eSavvy MOBILE CRM – MAIN BENEFITS AND FEATURES
BRING YOUR OWN DEVICE (BYOD) AND USE eSavvy MOBILE CRM
LIVE DEMO OF eSavvy MOBILE CRM

3. Introductions
Guy Riddle
Senior Solutions Architect – eSavvy
MVP (Most Valued Professionals) - Microsoft

4. Who is eSavvy?
A Specialist in Microsoft Dynamics CRM.
We are a Gold Certified partner.
Recognised for our expertise.
We won 2012 APAC partner of the year
Experienced in more than 150 plus Deployments.
eSavvy has worked with a number of major accounts.
Leaders in CRM deployment methodology.
We teach other partners in it’s use.
Satisfied Customers is our goal. 100% of our
customers surveyed said they would refer us.

5. The Challenge – Bring Your Own Device
During a recent visit to a local retailers web site it
was observed that there were over 60 tablet
devices listed all less than $1000
Half were less than $600 in price.
Tablets, Laptops and Mobile Phones have become
consumable items which are cheap enough for
managers to purchase for their departments and
people to purchase on their own
Bring Your own Device (BYOD) is something that
isn’t going away soon

6. The Challenge – Bring Your Own Application
Each of these Application Vendors
(Google, Microsoft, Apple) provides
their own Application Store
Thousands of Applications available for
download for free or for a few $ per
month
Users now expect their business
applications to work easily across a
variety of platforms
Bring Your Own Application is something
that all IT departments will have to deal
with

7. The Advent of the Enterprise Application
Store
“Apps downloaded from public app stores for mobile devices disrupt IT security,
application and procurement strategies” according to Ian Finley Gartner Research
Vice President
By 2017 Gartner expects 25% of enterprises will have an Enterprise Application
Store to manage BYOA and to reduce IT costs
Enterprises will need custom business applications that can support multiple
different platforms and be part of these Enterprise Application Stores. The will be
looking for providers that offer cross-platform support for Web, PC and Mobile
Apps as well as for different devices

8. eSavvy’s Mobile CRM Solution
A mobility client where…
The solution is available across all devices (Android, Apple and Microsoft)
The solution is offline capable
The solution is fully open and customizable
The code base is the same across all the devices so as to reduce maintenance costs
are lower
The base solution is low cost (i.e. Licensed for Free)*
Allows for Push Notifications and full solution analytics
*N.B. A small installation charge applies

9. eSavvy Mobile CRM vs. Other Mobility Solutions
Capability eSavvy Mobile Microsoft CWR Comments
CRM
iPad Client √ √ √ Microsoft version has limited
entities and doesn’t provide
scripting. CWR provides Scripting
only
Windows Mobile √ √ √
iPhone √ × √
Android Phone and √ × √
Tablet
Offline Capability √ × √
Pricing (Base √ √ ×
Solution is Free)
Same Code Base √ N/A ×
across environments
Push Notifications √ × ×
Full Analytics √ × ×

10. eSavvy MOBILE
For those of you whom are Technical…

11. Native vs. Hybrid apps vs. Mobile Web Apps

12. What is a Hybrid Mobile App?
Hybrid apps, like native apps, run on the device,
and are written with web technologies (HTML5,
CSS and JavaScript).
Hybrid apps run inside a native container, and
leverage the device’s browser engine (but not
the browser) to render the HTML and process
the JavaScript locally.

13. eSavvy Mobile CRMs Architecture
Server
Web Services
JSONP
Client

14. eSavvy Mobile CRMs Architecture
Appcelerator (Titanium) Push Notifications (Parse)
Titanium provides close to native Keep customers informed and
performance. connected.
Allows the development for several Engage customers.
platforms at once. Drive traffic to our web site.
Compiles to Native Code.
Better custom modules.
They will support Windows 8.
Sencha Touch Analytics (Flurry)
MVC codebase. Investigate how users interact with the
Easier to find errors app.
Lightweight version for mobile. Learn how, when, where and by what
kind of audience the app is used.
Portable code.
Increase engagement, retention and
monetization.

15. Demo
eSavvy Mobile CRM
SOLUTION DEMO

16. THANK YOU FOR ATTENDING!
Guy Riddle
Senior Solutions Architect, eSavvy
Guy.riddle@esavvy.com.au
www.eSavvy.com.au