eTransMedix is a Business Process Consulting and Solutions Company with its office in Nagpur, India. We believe in providing and maintaining non-negotiable high standards and service. Our best in class people are trained in working very closely with customers to understand the needs and challenges of the organizations and deliver quality-controlled, cost-effective solutions on time. Our approach is to provide integrated business solutions that benefit the entire organization and our goal is to deliver significant business value to our clients. At eTransMedix, we believe strongly that People, business strategy and technology must work together to create value for our customers.
eTransMedix has delivered technology-based business solutions to help organizations worldwide control costs and cultivate growth. Drawing on deep industry expertise and a portfolio of interrelated Consulting, Business Process, Application, and Infrastructure Services, we blend strategic design, proven technology, and timely delivery to create solutions that maximize returns on IT investments. Through collaborative long-term relationships, we enable our customers to achieve and sustain measureable results.
eTransMedix provides a leading technology and global resources to deliver efficiencies, substantial cost savings, and quality through medical transcription services. The aim is to reduce our client’s administrative burden so that they can concentrate on delivering quality patient care.
2. Welcome to eTransMedix HealthScript Solutions
eTransMedix HealthScript Solutions is one of the leading providers of Medical
Transcription Services to healthcare providers in the India for UK, US, Canada and
Australia.
We provide medical transcription services to hospitals, practices, individual doctors and
MTSOs.
Our services are extremely cost-effective and high-quality, while maintaining a very
short average turnaround time. Our services are very secure and are compliant with the
Health Insurance Portability and Accountability Act.
We are truly a one-stop solution for all your medical transcription needs and have
become the preferred choice of our healthcare providers for their medical transcription
needs.
Some of the leading transcription companies in the US have chosen us as their preferred
outsourcing partner. We are dedicated to providing top quality transcription services
following closely the guidelines set down by the American Association of Medical
Transcription.
It is our responsibility to provide prompt, reliable and cost-effective services to the
transcription needs of our clients. Consequently, we incorporate the latest computing
and networking technologies to achieve this end.
3. eTransMedix transcribe the following specialties
Sleep Medicine Obstetrics & Gynecology Podiatry
Cardiology Occupational Therapy Psychiatry
Dentistry Oncology Pulmonary
Dermatology Ophthalmology Radiation Oncology
Oral & Maxillofacial
Endocrinology Radiology
Surgery
Family Practice Orthodontics Rehab Medicine
Gastroenterology Orthopedics Rheumatology
Hematology Pain Management Sports Medicine
Immunology Pathology Urology
Internal Medicine Pediatrics Vascular
Nephrology Physical Therapy
Neurology Plastic Surgery
4. Advantages with eTransMedix
The eTransMedix Advantage
We have a proven track record of offering the best medical transcription solution over a
number of years. Also, we have a team of highly skilled transcribers who use state-of-the
art technology to offer cost effective and exceedingly accurate services to our clients.
Our Mission
We are committed to offering, customized medical solutions that are founded on the
cornerstones of competitive pricing, superior quality, exhaustive medical knowledge,
and quick deliverability.
Our Infrastructure
Our operations are conducted from fully owned, dedicated, and highly advanced medical
transcription facilities in India. A team of 65 medical transcribers and 30 editors work at
different facilities and are backed by an exceptional technical support staff. A qualified
management team and stable financial resources make sure that the team of transcribers,
editors, and technicians are in sync with the objectives of the company and thus are able
to ensure that the highest standards of services are offered to our clients.
5. eTransMedix Service
Provides medical transcription services to all types of healthcare facilities.
Twenty-four hour coverage - 365 days per year 24 x 7 guaranteed
turnaround.
Full service - coverage of overload and/or backlog work.
Customized transcription services - Adapting to client's requirements.
Fast turnaround time - Meeting client's requirements.
Quality assurance - Transcribed reports are QA for accuracy with regular
review on the performance of each MT and his/her accuracy level.
Professional proofreading.
Absolute confidentiality and security protection - Our transcriptionists are
required to sign a confidentiality/non-disclosure agreement.
Competitive pricing.
Reliable service - We always strive to keep up our commitment of providing
quality work within the turnaround time. Our sole motto is client satisfaction,
and prompt accurate service is our goal. We have the skills, infrastructure, and
the manpower to meet all of your medical transcription needs.
7. eTransMedix Workflow
Process 1: Upload & Download procedures
Dictation from the doctor is stored as digital voice files on the client
dictation system. These files are uploaded via the Internet on to our overseas
ftp site. The FTP Site provides you with pre-configured software, which
allows you to upload the voice files and download the completed reports. You
are provided with a secure password to access your file directory on our site.
Equipment: Clients have an option either to hire our digital dictation
equipment or use their own equipment. VOX or Wave formats are preferred.
8. eTransMedix Workflow
Process 2: Transcription
The downloaded audio files are assigned to our transcriptionists
dedicated to handle specific accounts. The file is then transcribed on a
transcription station and put into a customized format that is pre-defined by
the client. We support both Word and WordPerfect formats. You can provide
any requisite file templates. Other file formats may be supported upon
request.
Process 3: Quality check
Editors, Process Managers, Physicians and English language
specialist then proofread the transcribed report. This enables us to maintain
an accuracy level of 98% and above at all times.
9. eTransMedix Workflow
Process 4: Delivery of Reports
Completed reports are then uploaded back on to the ftp directory.
Process 5: Archival
We have in place a self-reliant, fault tolerant archival and retrieval
system for better data/audio management and care. Generally, data files are
archived for a period of 12 months or a minimum period of 2 months.
10. eTransMedix Training for New Employees
Our course is based on the Beginning Medical Transcription course offered by HPI/SUM
program (Systems Unit Method). Topics explored during the course are given below.
Trainees will also gain skills in editing and proofing, and in the use of reference materials.
The training program consists of the following areas:
Medical Terminology
Word structures, suffixes and prefixes
Anatomy and physiology
Pathology
Pharmacology
Lab medicine
Medical and surgical equipment
Abbreviations
11. English
Grammar
Commonly occurring errors
Homonyms
Variations in American English
Americanisms
Computers
Fundamentals
Operating systems
Software packages (WP5.1, WP6, WP8, Word 6, Word 2000)
Basics of networking
Sound players
Typing
Typing Tutor
Speed tests
Transcription
Listening comprehension
Tips on transcription
Formatting
Record maintenance
Feedback review
12. Responsibility's of manager
The candidate will be responsible for Quality Control Systems, Inspection, Analyzing
Processes, Quality System Effectiveness Audit(s), MIS reporting and Standardization of
processes.
Excellent listening and comprehension skills in English
Graduation is not a must, but most of the staff at eTransMedix are
B.Tech’s or MCA’s or MBA’s who got selected on the strength of their English
language skills.
Candidates who have had a minimum of 4 years of education outside Nagpur are
likely to have better English Skills than others.
eTransMedix Selection Process
Selection is based on a series of 4 tests.
Essay (To test writing skills). To write an essay on the given topic. Those who fail this
test will not be permitted to take any further tests.
General English (To test language skills). To answer 30 objective type questions.
Audio test. An audio tape containing a dictation will be played slowly. The candidate is
expected to write down the contents on a paper.
On line Audio test. Those who pass test 1, 2 and 3 will be given the opportunity to
practice in the lab for three days on live work on computers. The test will be conducted on
the 4th day.
13. eTransMedix Technical Structure
Voice Connectivity : 2 Mbps VoIP
Internet Bandwidth : 2 Mbps Leased line
Total Seats – 95 x 3 shifts (Flexible on Scalability)
Gigabit structured cabling with CAT6e cable
D-Link manageable switch 24x3 ports
Complete power backup from Numeric Power Systems
60 KV electricity backup generators
Core 2 duo computers with 2 GB RAM high configurative
WIPRO Branded Systems, 17’’ LCD Monitors