1. Competency Based Management
Development Framework
Training and Development

2.  Page 2
Contents
 A. Leadership Development Framework
 B. Leadership Practices Model
 C. Management Development Competency
 D. Training and Development Gap Analysis
 E. Multiyear Development
 F. 2009 Plan for Management Development
 G. Executive Level
 H. Manager Level
 I. Supervisor Level
 J. Senior Manager Level
 K. TNA and Bonus
 L. Individual Development Plan
 M. Evaluation

3.  Page 3
A. Lean Leadership Framework
•Managing Self
Managing Self
•Emotional Intelligence / Self-Awareness
•Self-Confidence
•Self-Development
•Building Trust and Personal Accountability
•Resilience and Stress Tolerance
•Action Orientation
•Time management
•Flexibility and Agility
•Critical and Analytical Thinking
•Creative Thinking
Managing the Business
•Problem solving
•Decision Making
•Managing and Leading Change
•Driving Innovation
•Customer Focus
•Resource management
•Operational and Tactical
Planning
•Results Orientation
•Quality Orientation
•Mastering Complexity
•Business and Financial Acumen
•Strategic Planning
•Strategic Thinking
•Global perspective
•Organizational Savvy
•Organizational Design
•Human Resources Planning
•Monitoring the External
Environment
•Core Functional / technical Skills
Managing Others
•Oral Communication
•Written Communication
•Valuing Diversity
•Building Teams
•Networking
•Partnering
•Building Relationships
•Emotional Intelligence /
Interpersonal Savvy
•Influencing
•Managing Conflict
•Managing People for
Performance
•Clarifying Roles and
Accountabilities
•Delegating
•Empowering others
•Motivating others
•Coaching
•Developing Top Talent
Leadership Practices
•Model the way
•Encourage the heart
•Challenge the process
•Enable others to act
•Inspired a shared vision
Values
•Customer Focus
•Intergrity
•Performance
•Respect for People
•Managing
Business
•Managing
Others

4.  Page 4
Competency
 Definition: The ability to do something well. It covers skills, knowledge and
behaviors or attitudes
 Two components of Management Development Framework
A. Leadership Culture = Leadership Practices by Kauzes and Posner
Model
B. Management Development Competency based on AMA model
Managing Self
Managing Others
Managing Business

5.  Page 5

6.  Page 6
B. Leadership Culture Development
 Leadership Practices (Kauzes and Posner Model)
 The Five Practices of Exemplary Leadership® resulted from an
intensive research project to determine the leadership competencies that
are essential to getting extraordinary things done in organizations. To
conduct the research, Jim Kouzes and Barry Posner collected thousands
of "Personal Best" stories—the experiences people recalled when asked
to think of a peak leadership experience.

7.  Page 7
5 leadership Practices

8.  Page 8
C. Management Development Competency Model

9.  Page 9
Modification of Competency Model
 Selection of Competency – consensus among management, manager,
subordinates
 Selection of Behaviors – consensus among management, manager,
subordinates
 Communicate to the masses
 Access of documents in server
 Implementation of Competency Based Training and Development
 Implementation of Competency Based Interview Process
 Implementation of Competency Based Performance Management

10.  Page 9
Modification of Competency Model
 Selection of Competency – consensus among management, manager,
subordinates
 Selection of Behaviors – consensus among management, manager,
subordinates
 Communicate to the masses
 Access of documents in server
 Implementation of Competency Based Training and Development
 Implementation of Competency Based Interview Process
 Implementation of Competency Based Performance Management