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[object Object],[object Object],[object Object],Customer Satisfaction and Compensation
Convergence selling Account management Leverage  selling New business development New Current Customers Current New Products The Customer-Product Matrix
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compensating Salespeople
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compensating Salespeople
[object Object],[object Object],[object Object],[object Object],Compensating Salespeople
Straight Salary 17 Straight Commission 19 Combination Plans (83%) Salary Plus Bonus 24 Salary Plus Commission 20 Salary Plus Bonus Plus Commission 18 Commission Plus bonus   1 Total   100% Percentage of Companies Using Use of Compensation Plans Source:  Adapted from  Sales Compensation Concepts and Trends  (New York: Alexander Group,  2004).
Comparing Salary and Commission Plans for Field Sales Representatives 0  100  200   300   400  500 10,000 20,000 30,000 40,000 Straight  Salary 10% Commission Total cost per person (thousands $) Sales Per Person in Thousands 50,000 Comparing Salary and Commission Plans
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Satisfaction and Compensation
[object Object],[object Object],Customer Satisfaction and Compensation
  Total Salary Incentive   Compensation Position ($000)   ($000)  ($000) Top Sales Executive $91.0   $29.0   $120.0 National Account Manager   72.2   26.0   98.2 Regional Sales Manager   74.5   21.9   96.4 District Sales Manager   64.5   20.3   84.8 Key Account Rep   57.4   22.9   80.3 Senior Sales Rep   47.5   26.0   73.5 Intermediate Rep   36.1   15.3   51.4 Entry Level Rep   29.7   13.4    43.1 Compensation Levels for Firms using  Salary Plus Incentives Sales & Marketing Management Compensation Survey, 2005
[object Object],[object Object],$64,400 $43,300 ,[object Object],[object Object],$62,700 $42,300 ,[object Object],[object Object],$52,500 $36,700 Top-Level Mid-Level Entry-Level Compensation Levels by  Account Relationships, 2005
[object Object],[object Object],[object Object],Selecting Benefits
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compensation Methods
[object Object],[object Object],[object Object],[object Object],[object Object],Compensation Methods
[object Object],[object Object],[object Object],[object Object],[object Object],Compensation Methods
[object Object],[object Object],[object Object],[object Object],[object Object],Compensation Methods
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Compensation Methods
[object Object],[object Object],[object Object],Other Considerations
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Other Considerations
  Percentage   Size   Gross   Percentage   Commission Order   Gross Margin   of Margin to   Commission on   Paid to Number   on Each Order  Order Company   Gross Margin   Salesperson 1   10  $1,000,000  $100,000  15  $15,000 2   20  $500,000  $100,000  15  $15,000 Comparing Gross Margin  Commissions on Two Orders
Marketing  Plan Discounted Price % Decline Selling Price $100 $92 Cost of Goods Sold   80   80 Gross Margin   20   12 GM% Commission   20%   20% $ Commission $  4 $ 2.40 40% Contribution   16   12 Overhead Costs   10   10  Net Profit $  6 $  2 66% Gross Margin Commission Problems
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Expense Accounts & Benefits
[object Object],[object Object],[object Object],[object Object],[object Object],Expense Accounts & Benefits
Hospital costs 90% Life insurance 77 Dental plan 69 Long-term disability 56 Pension plan 55 Short-term disability 49 Profit sharing 44 Thrift savings 22 Employees stock purchase plan 21 Percentage of Firms Offering Benefit Benefits Offered by Companies
Salary Commissions Incentive payments (bonus ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],COMP TYPES Source:  Adapted from  Sales Compensation Concepts and Trends  (New York: Alexander Group, 2004). Compensation Methods - Recap BEST  PERFOMANCE  IMPACT
Sales contests Personal  benefits ,[object Object],[object Object],[object Object],[object Object],Source:  Adapted from  Sales Compensation Concepts and Trends  (New York: Alexander Group,  2004). Compensation Methods - Recap COMP TYPES BEST  PERFOMANCE  IMPACT

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Compensation through easy-commission

  • 1.
  • 2. Convergence selling Account management Leverage selling New business development New Current Customers Current New Products The Customer-Product Matrix
  • 3.
  • 4.
  • 5.
  • 6. Straight Salary 17 Straight Commission 19 Combination Plans (83%) Salary Plus Bonus 24 Salary Plus Commission 20 Salary Plus Bonus Plus Commission 18 Commission Plus bonus 1 Total 100% Percentage of Companies Using Use of Compensation Plans Source: Adapted from Sales Compensation Concepts and Trends (New York: Alexander Group, 2004).
  • 7. Comparing Salary and Commission Plans for Field Sales Representatives 0 100 200 300 400 500 10,000 20,000 30,000 40,000 Straight Salary 10% Commission Total cost per person (thousands $) Sales Per Person in Thousands 50,000 Comparing Salary and Commission Plans
  • 8.
  • 9.
  • 10. Total Salary Incentive Compensation Position ($000) ($000) ($000) Top Sales Executive $91.0 $29.0 $120.0 National Account Manager 72.2 26.0 98.2 Regional Sales Manager 74.5 21.9 96.4 District Sales Manager 64.5 20.3 84.8 Key Account Rep 57.4 22.9 80.3 Senior Sales Rep 47.5 26.0 73.5 Intermediate Rep 36.1 15.3 51.4 Entry Level Rep 29.7 13.4 43.1 Compensation Levels for Firms using Salary Plus Incentives Sales & Marketing Management Compensation Survey, 2005
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Percentage Size Gross Percentage Commission Order Gross Margin of Margin to Commission on Paid to Number on Each Order Order Company Gross Margin Salesperson 1 10 $1,000,000 $100,000 15 $15,000 2 20 $500,000 $100,000 15 $15,000 Comparing Gross Margin Commissions on Two Orders
  • 21. Marketing Plan Discounted Price % Decline Selling Price $100 $92 Cost of Goods Sold 80 80 Gross Margin 20 12 GM% Commission 20% 20% $ Commission $ 4 $ 2.40 40% Contribution 16 12 Overhead Costs 10 10 Net Profit $ 6 $ 2 66% Gross Margin Commission Problems
  • 22.
  • 23.
  • 24. Hospital costs 90% Life insurance 77 Dental plan 69 Long-term disability 56 Pension plan 55 Short-term disability 49 Profit sharing 44 Thrift savings 22 Employees stock purchase plan 21 Percentage of Firms Offering Benefit Benefits Offered by Companies
  • 25.
  • 26.