Authentic Collaboration - Dr. John J. Scherer
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The document discusses authentic collaboration and the seven core conditions for effective collaboration. It describes a keynote presentation by Dr. John J. Scherer at the 2013 ebbf Conference in London on the topics of authentic collaboration and the seven core conditions for an effective therapeutic relationship as described by Robert R. Carkhuff in his 1969 book. The seven core conditions are empathy, respect, genuineness, concreteness, self-disclosure, immediacy, and courage.
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Authentic Collaboration - Dr. John J. Scherer
- 1. Authentic Collaboration 2013 ebbf Conference May 10-12 Selsdon Park Hotel, London Seven Core Conditions A keynote with Dr John J. Scherer
- 2. © 2013, Scherer Leadership International ebbf conference 2013 2 Authentic From autos (Greek) = self/author
- 3. © 2013, Scherer Leadership International ebbf conference 2013 3 Authentic From autos (Greek) = self/author Collaboration From com + laborare (Latin) = with + Work/labor
- 4. © 2013, Scherer Leadership International ebbf conference 2013 4 Who or what is the ‘author’ of the way you work together? Authentic Collaboration. . .
- 5. © 2013, Scherer Leadership International ebbf conference 2013 5 Collection Group Team High-Performing Team The Collaboration Factor High- Performing Team
- 6. © 2013, Scherer Leadership International ebbf conference 2013 6 Collaboration We Both Win Aggression I Win Accomodating You Win Withdrawal Nobody Wins Compromise We Both Win a Little Cooperation Assertiveness Alternatives to Collaboration Adapted from Thomas-Kilman
- 7. © 2013, Scherer Leadership International ebbf conference 2013 7 Robert R. Carkhuff, PhD His classic book: Helping and Human Relations (1969) Seven Core Conditions of the Therapeutic Relationship
- 8. © 2013, Scherer Leadership International ebbf conference 2013 8 1. Empathy 2. Respect 3. Genuineness 4. Concreteness 5. Self-Disclosure 6. Immediacy 7. Courage The Seven Core Conditions
- 9. © 2013, Scherer Leadership International ebbf conference 2013 9 Empathy • Relating to both the content and emotional tone of what the Other is saying. • Tuning in carefully to what is happening both ‘Above and Below the Waterline’.
- 10. © 2013, Scherer Leadership International ebbf conference 2013 What Work is About. . . A B • Predictable—The ‘Newtonian’ World • ‘The hard stuff’ Step 1 Step 2 Step 3 Step 4 10 Now Later CONTENT/FACTS/ RESULTS
- 11. © 2013, Scherer Leadership International ebbf conference 2013 A BStep 3Step 2Step 1 ‘Below the Waterline’ The Human (Quantum) World The ‘Soft Stuff’ The ‘TOUGH Stuff’ Step 4 ‘Above the Waterline’ The Operational (‘Hard’) Stuff 11 The way it really IS. . . Now Later
- 12. © 2013, Scherer Leadership International ebbf conference 2013 Human/Relationship Needs that Need to be Acknowledged & Satisfied (Operational) Questions and Problems that Need Answers and Solutions 12
- 13. © 2013, Scherer Leadership International ebbf conference 2013 13 CEO Operations VP-HR VP-Sales Acme Incorporated Finance
- 14. © 2013, Scherer Leadership International ebbf conference 2013 14 Neda Sean CEO Operations VP-HR VP-Sales Finance
- 15. © 2013, Scherer Leadership International ebbf conference 2013 15 Respect • Seeking to understand fully what the Other is saying and doing, just the way they are right now. • Trusting their ability to handle your respectful interactions.
- 16. © 2013, Scherer Leadership International ebbf conference 2013 16 Genuineness • Authenticity, being ‘real’, being yourself without pretense or façade. • Letting your Persona relax.
- 17. © 2013, Scherer Leadership International ebbf conference 2013 17 Concreteness • Interacting in simple ‘street language’, not in generalities, theories or vague abstractions. • (Numbers are fine as long as you don’t use them to confuse the Other.)
- 18. © 2013, Scherer Leadership International ebbf conference 2013 18 Self-Disclosure • Being willing to reveal both positive AND negative aspects of your own position. • Revealing yourself to illustrate your point and build rapport.
- 19. © 2013, Scherer Leadership International ebbf conference 2013 19 Immediacy • The courage to look at what is happening ‘here and now’ between you. • Speaking about it in a way that ‘deepens the relationship’.
- 20. © 2013, Scherer Leadership International ebbf conference 2013 20 Courage • Facing any ‘Tigers’ that show up, and not fighting, or defending against, or running away from them. • Confronting discrepancies in what the Other says and does.
- 21. © 2013, Scherer Leadership International ebbf conference 2013 21 Empathy Respect Genuineness Concreteness Self-Disclosure Immediacy Courage 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Carkhuff Collaboration Worksheet Almost AlwaysAlmost Never Occasional ly Frequent ly Seldom
- 22. © 2013, Scherer Leadership International ebbf conference 2013 An international consortium of experienced consultants, coaches, change facilitators and development specialists committed to transforming the world at work.™ For the Scherer Leadership Report: Info@SchererCenter.com 22 For a copy of these slides, go to www.SchererCenter.com/ebbf2013