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Evidence-based Management
(EBMgt™) for Software Organizations
Ken Schwaber
Gunther Verheyen
Eva Bitteker
Measure. Diagnose. Improve.
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MIN
Consider 5
• How is success defined in your organization?
• What drives investments?
• How agile are you?
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Evidence-Based Management (EBMgt™)
• Roots in the medical practice.
• The application of direct, objective evidence* by managers
to make decisions.
• For software development, EBMgt is employed to maximize
the value of software to the entire organization.
A Matter of Managerial Culture
Evidence, broadly construed, is anything presented in support of an assertion:
• Direct Evidence is the strongest type of evidence. It provides direct proof of the
validity of the assertion.
• Circumstantial evidence is the weakest type of evidence. It is merely consistent with
the assertion, but doesn’t rule out contradictory assertions.
*Source: Wikipedia
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Direct Evidence of Value measured by Outcomes
Current Value Ability to InnovateTime to Market
Release
Frequency
Release
Stabilization
Cycle Time
Installed
Version Index
Usage Index
Innovation Rate
Defects
Revenue per
Employee
Employee
Satisfaction
Customer
Satisfaction
Product Cost
Ratio
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• Evidence of the effectiveness
of teams and practices is
circumstantial evidence.
• Diagnosing organizational
patterns helps analyzing
direct evidence.
Circumstantial Evidence Is Supportive, Not Direct
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Relating value to organizational patterns
Informs priorityMeasure
Diagnose
Improve
Influences Outcomes
More at http://evidencebasedmanagement.org
Direct
Evidence
Circumstantial
Evidence
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EBMgt diagnoses
likely contributors,
and discovers
capabilities
you can build on.
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Software supports evidence-
based management through
• Capture of evidence
• Visualizing patterns and trends
in data
• Aiding in discovery of
improvements
Learn more at
http://ebmgt.org
Applying Agility Path software to Evidence-based Management
Notas del editor Often triple constraint – scope, time, budget vs. value/outcomes Adapting organizational practices should ultimately have a positive impact on the outcome, reflected in the metrics.