1. Perfecting IT
DPA – Your technology partner
29 July 2013

2. Introducing ourselves
Who is DPA?

3. Our story
We began in
as a software licensing
and sales company
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

4. Our story
We’ve been expanding
rapidly across
Eastern Europe:
Lithuania Ukraine Belarus Georgia
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

5. Our story
Now there are over of us
working with over
(and we’re still growing fast!)
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

6. Our business
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

7. Our solutions
Planning, impleme
ntation and
maintenance of IT
infrastructure
Collaboration, mess
aging and
information
management
solutions
Security solutions
and audits
Custom and
product based
development
and testing
Biometric solutions Software licensing
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

8. Our achievements
Fastest growing
partner of the
year, 2007
CEE partner of the year,
Portals and Collaboration,
2008
CEE partner of the year,
Advanced infrastructure
solutions, 2009
Advanced
infrastructure
solutions partner
of the year, active
directory category,
2009
Latvia partner of
the year 2010
and 2011
Education sector
partner, Central and
Eastern Europe
Lithuania licensing partner
of the year, 2009
Lithuania Office system
solution partner of the
year, 2011
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

9. Our goals
Become Microsoft’s
leading CEE partner
in all areas of our
business
Win the trust,
respect and
appreciation of our
customers
and partners
Become the leading
IT experts in our
field
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

10. Why us?
There are lots of IT providers out there…

11. We put you first
We’ve built our business around
giving our clients what
they need
Our deep knowledge
lets us create individually tailored
solutions
We want to build personal
and professional relationships with
our clients
When your business runs
so does ours
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

12. We run a tight ship
We’re second to none
when it comes to
Our project
management skills
make sure we
We provide full
documentation
and training at
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

13. We’re Agile evangelists
It involves the whole of in IT development
Your vision
drives and
defines our work
All stakeholders
have regular
input
We can focus
our expertise on
your real needs
Less
bureaucracy, m
ore delivery
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

14. We’re Microsoft experts
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

15. We’re investing in the future
We’ve invested
one million US
dollars in R&D
over the last
three years
We give
scholarships to
support ten of
Latvia’s best IT
students, every year
We care about the
future of IT and of
our industry as
a whole
We are ISO 9001
quality management
certified
We are members of
local IT clustering
and software
copyright protection
organisations
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

16. Our clients
Who else have we helped?

17. We see our customers as invited guests to
a party, and we are the hosts. It’s our job
every day to make every important aspect
of the customer experience a little better.
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

18. Our clients
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

19. Our clients
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

20. When we work with DPA, we know that we’ll
get the best IT solutions for our business
needs.
What our clients say
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

21. DPA’s personal attitude to their clients is
extraordinary. They want them to get the
most out of their service, and are always
eager to help.
What our clients say
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

22. DPA not only helped us significantly reduce
our software costs but also optimised our IT
administration. DPA is our partner as well
as our consultant.
What our clients say
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

23. Infrastructure solutions
Our knowhow

24. We can build complete infrastructure
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

25. Firm foundations
IBM, EMC, HP and Atrust hardware Microsoft solutions
Active Directory
DHCP
DNS
OS installation and configuration
File and print services
Networking services
Consulting and maintenance
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

26. Advanced knowhow
Microsoft and
Symantec solutions
for system
management
and monitoring
Microsoft
messaging solutions
Microsoft and
VMWare
virtualization
solutions
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

27. Microsoft Exchange and SharePoint
Infrastructure as a service
Ability to combine rapid scalability
and self-service functionality of
public cloud with
power, control, security and reliability
of own dedicated resources
System management and monitoring
Resource pooling
Virtualization
Scalability
Ability to adapt to dynamic
workloads
Optimize costs
Heighten business agility
Into the cloud
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

28. Case studies
Infrastructure and security

29. Case study
We developed and deployed a new centralized management solution
serving
Our solution helped our client:
Accomplish more with fewer servers
Develop more efficient work processes
Upgrade its IT infrastructure
Manage its business systems more effectively
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

30. Case study
We planned and set up a management and surveillance system on
We handled everything from initial situation analysis and planning to final
implementation and configuration
Our solution was based on Microsoft Operations Manager 2005
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

31. Case study
We’ve built a worldwide network of
Project based on Microsoft Office Communications Server 2007
Fully integrated with the client’s IT and telephony infrastructure
Call any Embassy worldwide with no additional cost
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

32. Case study
We deployed an on based on McAfee’s
anti-virus software
Centralised, easily managed security system
Quickly identifies and eliminates any threats
Runs throughout the whole organization
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

33. Case study
We developed and deployed a new of entire
infrastructure including:
Moving of server hardware to datacentre
Joining all workstations to the domain
Upgrading system configuration
Deploying antivirus and back up
The result was increased productivity and efficiency
A massive decrease in service outages, down from
20 to per month
Security incidents down from 10 to
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

34. Case study
We provided workstation and server management
Providing virus protection and reports
Up-to-date software and hardware inventory
Reducing the number of employees required to manage the infrastructure
System administration is across the board
Productivity loss due to security incidents down from 40 to
Security incidents down from 20 to
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

35. Case study
We cut IT infrastructure and maintenance costs whilst undertaking an
application extension process, consolidating servers and improving
virtualisation.
A service level agreement was established
Management of development environment is delegated to developers
The result was that pressure on IT is reduced. Introduction of new
applications into production has become faster and easier.
We are now ready to go to the next level, implementing hybrid cloud
computing and empowering the organisation through the
atomization process
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

36. Our certifications
MCPD, MCSD,
MCAD, MCTS,
MCP, MCTIP
CISSP, CISA Microsoft certified
enterprise
administrator
PMP McAfee
security
certification
program
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us
GIAC
Penetration
Tester (GPEN)

37. Document and information
management. ACTO
Our know-how

38. Managing information
Government Banks Private sector
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

39. ACTO
On-premise comprehensive solution for:
Document management
Intranet solution for collaboration
Customer management solution
Document workflow and imagining solution
Cloud solution for:
Corporate email service based on Microsoft
Exchange 2010
Document management solution
Flexibility of the service and costs
Hosted in secure Telia datacenter located
in Latvia
Cloud solution developed for Office365:
Document management
Intranet solution for collaboration
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

40. We implemented a centralised, easily manageable security system.
This is a unique information and processes management solution
based on a SharePoint platform.
Case study
Results:
Data migration to the new system.
Installation of a powerful document search mechanism and configuration of
document tracking actions in the system.
We Provided the possibility for employees of the company to track and
manage the process of contract preparation, signing and transmission
more easily, receive comprehensive reports, safely archive
the copies of all documents as well as quickly and easily
find any necessary document.
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

41. IT security and audit

42. Antivirus systems
and firewalls
IDPS systems Patch
management
Keeping you safe
Security information
event management
Data loss prevention Vulnerability
scanning
McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI
and others
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

43. Auditing IT procedures
Industry standards as
CobiT, ITIL, ISO or PCI-DSS
Personal data protection legislation
Customer Benefit:
Better IT to business alignment
Improved IT processes
Higher IT efficiency
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

44. Auditing security
Compliance with
industry standards
Possibility of
penetration
Potential
outsourcing of
security admin
Assessing existing
systems and
processes for
security weaknesses
Intrusion simulation
tests
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us
IT security training
for users

45. Custom and product based
development
Our knowhow

46. Our platforms and certifications
.NET, ASP.NET,
WindowsForms.NET,
WCF, WPF, SharePoint,
SQL Server, Oracle DB,
IBM DB2, WebLogic,
SOA, J2EE, MVC, SOA
MCPD, MCSD, MCA
D, MCTS, MCP
ISTQB certified
testing specialists
Certified
ScrumMaster
Mobile application
development
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

47. Testing systems
Outsourced testing for development
companies
Independent testing for end users
buying for a third party
User acceptance testing
Functional testing
Auditing functional quality
Performance and load testing
Security testing
Visual Studio Ultimate, The Grinder,
Team Foundation Server
ISTQB certification, CISSP, CISA
certification
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

48. Nearshore development
Low-risk alternative to fully oursourced
development project
Cost-effective resources
Great transparency and real-time visibility
Highest degree of control over project
Exclusively dedicated experienced staff
Easy to evaluate team and result early in a
project
Access to larger multi-disciplinary IT
resources from one provider
Complete devotion to your business
objectives and project
Possibility to select team members, motivate
and manage them
Possibility to rapidly and easily increase the
size of your development team without
burden of recruitment, training, retraining
and firing
High level of flexibility and time-to-market
advantages
Little or no cultural differences, little time
differences
Eastern European prices along with industry
best practices, high ethical standards
and quality
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

49. Enterprise content
management
Platform for web
sites/portals for large
companies with high
requirements
University system for
higher education
System for
creation, manageme
nt and distribution of
massive amount of
documents
(for companies with large
amount of customers like
banks, energy, telecom)
Product Based Development Solutions
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

50. Case studies
Custom software development

51. Our data control system is helping EU legislation become Latvian law
It supports access to and implementation of EU legislation
It also includes registration and control of infringement proceedings
and court cases
It manages access rights, integration with external web services and
data storage
It’s an MS Office Sharepoint-based solution, fully developed and
implemented by DPA
Case study
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

52. Our HelpDesk system has helped PZU Lietuva’s people work
It ensures effective client incident management
It supports better communication between all 100 PZU Lietuva branches
It also has information management and task allocation, approval and
segmentation capabilities
It’s based on SharePoint
Case study
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

53. Case study
We’ve created an engaging and very useful intranet portal for
BTA Draudimas
Designed and developed an intranet portal that includes internal contact,
news, discussion and correspondence management modules
Given users the possibility of changing Active Directory information from
the intranet
Installed and configured the intranet system, and deployed and managed
its navigation tree
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

54. Software licensing and
asset management
Our knowhow

55. With Microsoft
Large account resellers
Partner in education
As general software asset
managers
Advising on licences
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

56. Biometry solutions
Our knowhow

57. Confirming identity
Police Border control
Customs Interior ministries
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

58. Case study
Our information and process management system supports Latvia’s
Financial Crime Investigation Service in its work
As part of the project, we developed a full document administration system
Investigators can also use the system to allocate tasks, note agreements
and manage projects
It’s based on Sharepoint
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

59. Our partners
Who we work with

60. In this new wave of technology, you can’t do
it all yourself – you have to form alliances.
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

61. Our partners
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

62. Our awards
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us

63. Contact us
Find out more www.dpa.lv

64. Thank you for listening
Introducing
ourselves
Why us?
Our clients
Infrastructure
solutions
Information
management
& ACTO
IT security and audit
Custom and product
based development
Software licensing/
Asset management
Biometry Our partners Contact us