The document provides an overview of Microsoft's System Center suite and its components for system and infrastructure management. It discusses System Center Configuration Manager for system configuration management, Operations Manager for monitoring, Service Manager for incident and problem management, and Data Protection Manager for data backup and recovery. It also summarizes the capabilities and benefits of System Center Essentials for small and mid-sized businesses, including integrated monitoring, software deployment, virtualization management, and automated updates.

1. Ing. Eduardo Castro, PhD
http://comunidadwindows.org
http://ecastrom.blogspot.com

2. What Is the Infrastructure Optimization
Model?
Discussion: System Management
Experience
Overview of System Center
How Does Configuration Manager Address
System Configuration and Management
Challenges?

3. Basic Standardized Rationalized Dynamic
No SLA’s Implied Service IT-defined SLA Business/IT
Level Agreements defined SLA
Informal process Formalized
Service Desk Change and Business/IT
No standard Function Release Scorecard
operating system Management
image Multiple operating New computers
systems Reference image installed with
Use of DVDs or (Windows 2000, managed corporate image
CDs to deploy Windows XP, manually - by PC vendor.
and upgrade Windows Vista) Windows Vista Existing
computer with images computers
systems manually Automated defined at upgraded by IT
update corporate level
management Automated
Automated application
software compatibility
distribution testing

4. Microsoft Infrastructure Optimization
http://www.microsoftio.com/
Core IO University
https://www.coreiouniversity.com/

6. System Center Service Manager
System Center Configuration Manager
System Center Operations Manager
System Center Data Protection Manager
System Center Virtual Machine Manager

8. Tools Functionality
• System Center • Capacity
Virtual Machine management Tools Functionality
Manager
• Event management
Operating
• System Center • Change management
• System Center Configuration
Operations • Performance Manager • Release management
Manager management
• System Center • Configuration
• System Center • Application Essentials management
Capacity Planner management
• License management
• System Center • Operations
Essentials management
Microsoft Supporting
Optimizing System Center
Tools Functionality Tools Functionality
• System Center • Service Desk
• System Center Data • Storage Service Manager
Protection Manager management • Service monitoring
• Incident management
Changing • Problem management

9. End to end service monitoring and control with
System Center Operations Manager
Automated configuration management with
System Center Configuration Manager
Continuous protection and reliable data recovery
with System Center Data Protection Manager
Dynamic virtual and physical machine
management with System Center Virtual Machine
Manager
Incident management with System Center Service
Manager

10. End Users IT Operations IT Business Independent
Analyst Software Vendors
Self-service Service Manager
Portal 2010 Console
Process Management Packs Included in Service Manager ISV Developed
Process
Management
Incident Management Problem Management Change Management
Packs
Service Manager Platform Infrastructure
Service Manager 2010 Software Development Kit
Configuration Management Database Data Warehouse Database
Service Manager 2010 Connectors
Active Directory Configuration Operations Other External
Domain Controller Manager 2007 Manager 2007 Systems
Server Server

11. Service Manager will extend the System
Center family’s capabilities by adding a
comprehensive, easy to use and
customizable Service Desk product
Includes key Service Desk functionality,
including end user self-service, incident
management, problem management,
change management, and asset and
configuration management, and reporting

12. Incident Management: out-of-the-box
implementation of core ITIL® / MOF functionality
Problem Management: end user will be able to
easily create a new problem record from an
incident or attach an incident to an existing
problem
Change Management: creating Requests for
Change
Asset and Configuration Management: workflows
to help IT professionals manage the lifecycle of
assets from procurement to disposal, and the
ability to relate CIs to incidents, RFCs

13. Users IT IT business Customizers
Operations analysts
Analyst
User
Interfaces Self- Service Manager Authoring
Service console Console
portal
Process Asset
Management Incident Problem Management Change
Packs Management Management (partner) Management
Active
Directory®
Service Manager SDK
External Platform
Systems Infrastructure
ConfigMgr
Data
CMDB Knowledge
Warehouse
Base
OpsMgr

14. Performance Monitoring
Event Monitoring
Alerts
Knowledge Base
Automatic Response to
incidents
Distributed Application
Designers
Audit Collection Services
Agentless Exception
Monitoring Management
Group

15. It delivers unified data protection for Windows servers such as SQL
Server, Exchange, SharePoint, Virtualization and file servers -- as well
as Windows desktops and laptops
DPM utilizes Volume Shadowcopy Services (VSS) to ensure the best
protection and most supportable restores for your Microsoft
applications. Centrally managed System State and Bare Metal
Recovery
DPM also provides native site-to-site replication for Disaster Recovery
to either another DPM server or an off-site cloud provider
DPM seamlessly uses disk, tape, and cloud-based repositories

16. Online Snapshots (up to 512)
Disk-based
Recovery
Active Directory
System State
Up to Every 15 minutes
DPM 2007 sp1
DPM 2007 sp1
Disaster Recovery
with offsite replication & tape
Windows Server 2003
Windows XP
Windows Vista®
Windows Server 2008 Tape-based
file shares and directories
Backup

18. Service-oriented monitoring for the
enterprise
Centralized Security Event log auditing
Scales to thousands of servers, clients, and
applications
Reduces complexity and improves time-to-
value

19. OpsMgr 2007 management pack for SQL
Server
The management pack now includes the
SQL Server 2008 discovery and monitoring
management packs.
SQL Server 2008 monitoring is identical to
the SQL Server 2005 management pack,
including the new functionality added in this
release for SQL Server 2005 monitoring.

20. Monitors have been added for log shipping
Support for Enterprise, Standard and Express
editions of SQL Server 2000, 2005 and 2008 and
32bit, 64bit and ia64 architectures.
Support for both simple and complex SQL
configurations such as clustered installations,
multiple instances and 32bit roles running on a
64bit OS.
Discovery and monitoring of SQL Server roles
such as DB Engine, Reporting Services, Analysis
Services, Integrations Services.

21. Discovery of SQL components such as databases,
the SQL Agent and SQL jobs.
Over 20 views covering areas such as database
free space, SQL related performance, SQL related
alerts, and lists of the various SQL roles and
components which are discovered and their
related state.

22. Reports for longer-term analysis of common
problem areas related to SQL Server such as SQL
Server lock analysis and top deadlocked
databases, SQL Server service pack levels across
discovered roles, user connection activity.
Role and component specific tasks which provide
access to common tools, triage information, or
corrective actions without needing to leave the
Operations Console in most cases.
Monitoring of databases covers database status,
database free space, log shipping monitoring for
both the source and destination, and transaction
log free space.

23. Monitoring of key SQL related services.
Monitoring for persistent SPID blocking.
Monitoring of numerous SQL events and
performance data points. Alerts bring the issue to
your attention and provide knowledge on the
impact and possible resolutions.

24. The MP is designed to monitor the SQL
Server 2000, 2005, and 2008 in the
following configuration:
32-bit SQL Server on 32-bit operating
system,
64-bit SQL Server on 64-bit operating
system. For SQL Server 2005, only SP2 or
later is supported
32-bit SQL Server on 64-bit operating
system. SQL Server 2000 is NOT supported

26. Online Snapshots (up to 512)
Disk-based
Recovery
Active Directory®
System State
Up to
Every 15 minutes
DPM 2007 sp1 DPM
Disaster Recovery
with offsite replication & tape
Tape-based
Backup
file shares and
directories
DPM
• Continuous Data Protection (CDP) for Windows application and file
servers
• Rapid and reliable recovery from disk instead of tape
• Advanced technology for enterprises of all sizes

27. Microsoft platforms with VSS capabilities
Microsoft® Office SharePoint® Server 2007
Windows® SharePoint® Services version 3.0
Microsoft® Office SharePoint® Portal Server 2003 – protected as SQL databases
Windows® SharePoint® Services version 2.0 – protected as SQL databases
Microsoft® SQL Server 2000 Service Pack 4
Microsoft® SQL Server™ 2005
Microsoft® SQL Server™ 2008
Microsoft® Exchange Server 2003 Service Pack 2
Microsoft® Exchange Server 2007 – including LCR, CCR, and SCR configurations
Microsoft® Virtual Server 2005 R2 Service Pack 1
Hyper-V™ Server and Windows Server 2008 with Hyper-V
Windows Server® 2003 Service Pack 1
Windows Server® 2008
Windows® XP Professional Service Pack 2
Windows Vista® Business or higher

31. CY 2008 2009 2010 2011
2007 SP1 2007 R2 vNext
2008 2008 R2 vNext
2007 R2 2007 SP2 2007 R3 vNext
2007 SP1 2010
2010 vNext
2009 & 2010 & 2011 &
2008 R2 R2 R2
V1 V2 & V3
Desktop Manager
Online
2007 SP1 2010

33. Unified solution for midsize businesses
A unified solution with a single console for
managing your physical and virtual servers,
desktops, hardware, software, and IT services
Unified
Experience
Monitoring, troubleshooting and asset tracking to
Proactive keep your IT environment secure and up-to-date
Management
Simple execution of complex management tasks
like troubleshooting end user issues, monitoring,
creating and managing virtual servers, software
Increased deployment
Efficiency

34. Do It Yourselfer (DIY)* IT Specialist
User info
IT Generalist
Manages server as Manages server 1-2 full time IT
secondary 5-10 full time IT Specialists per workload
as primary but Generalists Generalists with some
responsibility shared area of focus
responsibility
Segment
Home Users
MS
Small Business Midsize Business Enterprise
Lower Midmarket Core Midmarket Upper Midmarket
10 25 50 100 250 500
PCs
# of
Platform
Products
System
Center
Workgroup Edition

35. Integrated management designed
for medium sized companies with
up to 50 servers and 500 Clients

36. Essentials Essentials
SP1
2007 2010
May March May Sept Winter Spring
‘07 ’08 ’09 ‘09 ‘10 ’10
RTM SP1 CTP Beta RC RTM

37. •Integrated Virtualization Management
•Dynamic Computer Grouping
•Server limit increased to 50
Unified
Experience
•Auto-Manage Updates & Deadline
•Software Distribution Targeting
•Management Pack Importer for
Proactive
Monitoring
Management
•Quick provisioning of new virtual
machines
•Easy machine conversions from physical-
Increased to-virtual
Efficiency •Intelligent placement of virtual workloads

38. Unified
Experience
• Single view of the IT environment
• Overviews w/ summaries and health
• Integrated virtualization that’s simple
to use
• Easy to find workspaces w/ pertinent
data
• In-line tasks, reporting and help
• New in 2010
• Overview pages w/ contextual click-
thru
• Streamlined group creation for
common attributes
• Notification Banners for new MP’s
• Streamlined management tasks
• Custom views w/ search support

39. Unified
Experience
Keep track of hardware and software
assets
60+ HW & SW inventory attributes
HW – WMI properties
SW – Add/Remove Programs
Inventory is preset and reported every 22
hours
Inventoried only if a change is detected
Delivered from signed inventory rules file
Visibility thru ready-to-use reports
Daily Health Report providing quick status
180 reports available
New reports available w/ each imported MP
Key reports on each overview page
New in 2010
Virtualization Candidates
Host Virtual Machine Utilization
Security & Critical Update Compliance Report

41. Proactive
Management
Monitor your IT environment end-to-end
Rich knowledge out of the box to help diagnose &
fix alerts
Simple in-line tasks to click and “fix it now.”
Remote control support for managed clients &
servers
Ability to customize monitoring
Network devices with SNMPv1 or v2
Notification of problems via email, pager, or SMS
2010 Investments
Monitoring import & maintenance via the web
Inline Notification Creation
Service Level Wizards & Reports

42. Proactive
Management
Management Packs
Essentials uses same MP’s as Operations
Manager
Refined for midsized environments to cut noise
Add custom monitoring from partners & vendors
Microsoft MP’s available for download
http://technet.microsoft.com/en-us/sce/cc462787.aspx
Remote Troubleshooting
Detailed information on user’s PC configuration
Perform remote tasks right from the console
Ping, List Processes, IPConfig, etc.

44. Increased
Efficiency
Quickly Administer & Distribute Software
Deploy software applications for clients &
servers
Simple 5-step application install wizard
Support for MSI and EXE applications
Deployment status reporting
Install now support
Easily uninstall applications deployed
New in 2010
Support for common targeting filters
Modify properties of existing packages
Localized title/description during package
creation

45. Increased
Efficiency
Easily Configure & Track IT Updates
Update management for Microsoft and 3rd parties
Multi-member group support for flexible targeting
Compliance & status reports across the IT
environment
“Big Red Button” for installation of pressing
updates
Built upon WSUS technology
New in 2010
Auto-manage the software updates needed
Auto-approval deadlines- “Set and Forget”
Ability to sync with MU multiple times daily
Simple view for „Needed updates‟

47. Increased
Efficiency
Maximize your resources
Virtualization management incorporated
Reduced learning curve with workspace
integration
Comprehensive monitoring of total physical
and virtual server environments
Rapid provisioning of new hosts and virtual
machines
Fast and reliable P2V and V2V conversion
Flexibility for your environment
Win 2008 Server & Hyper-V for new 64-bit
Win 2003 Server & Virtual Server for 32-bit
Virtualization as a setup component
Import of existing virtual servers & VMWare

48. Increased
Efficiency
2010 Virtualization Features
Host Configuration
Virtual Machine Creation
Copy VM from another server (P2V or
V2V)
Snapshots of VM’s for quick backups
Intelligent Placement
Simplicity from the start
Pre-configured virtual machine templates
Short task based wizards
Automated network configuration
Enterprise-class functionality for
midsized businesses

49. Increased
Efficiency
Intuitive and easy to use
Core feature of Essentials, no additional
infrastructure or costs per conversion
5 step wizard based experience
Automatically retrieves source configuration
Configurable storage, memory, CPU, etc.
Preserves network settings and MAC addresses
Optional source shutdown
Intelligent Placement to identify hosts
Automatically determines best host for a VM
Uses VM properties and host configuration
Factors in Memory, Disk size, Network, CPU
Recommendations for easy decision

50. Beta now available on http://www.microsoft.com/sce
Tech Center (for documentation and downloads):
http://technet.microsoft.com/sce/default.aspx
Microsoft System Center Homepage
http://www.microsoft.com/systemcenter/
Self Help Resources
TechNet http://www.microsoft.com/technet/sce/selfhelp.mspx
Product Blog: http://blogs.technet.com/systemcenteressentials

51. For more information, see:
Microsoft System Center Data Protection Manager Homepage
http://www.microsoft.com/systemcenter/dpm/default.mspx
System Center Data Protection Manager TechCenter
http://technet.microsoft.com/en-us/dpm/default.aspx
Data Protection Manager Blog
http://blogs.technet.com/DPM
Scripting with Windows PowerShell
http://www.microsoft.com/technet/scriptcenter/hubs/msh.mspx
Discussions in Data Protection Manager forum on TechNet
http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/
default.mspx?dg=microsoft.public.dataprotectionmanager
Appendix B. DPM Management Shell and Windows PowerShell
(Included in course materials)