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Product Life Cycle ,[object Object]
Brand Name ,[object Object]
Brand Personality ,[object Object]
Brand Equity ,[object Object]
Multiproduct Branding ,[object Object]
Multibranding ,[object Object]
Packaging ,[object Object]
Capacity Management ,[object Object]
Off-Peak Pricing ,[object Object]
THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How stages of the product life cycle relate to a firm’s marketing objectives and marketing mix actions
Product life cycle for the stand alone fax machine for business use: 1970–2008
THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Honda Insight Hybrid Automobile and Casio EXILM Digital Camera   What stage of the product life cycle?
THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FIGURE 11-3  Alternative product life cycles
THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Five categories and profiles of product adopters
  Concept Check 1.  Advertising plays a major role in the  __________  stage of the product life cycle, and  sales promotion _ plays a major role in maturity. ,[object Object]
  Concept Check 2.  How do high-learning and low-learning products differ? ,[object Object]
MANAGING THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Milk Processor Education Program What modification strategy?
MANAGING THE PRODUCT LIFE CYCLE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  Concept Check 1.  What does “creating new use situations” mean in managing a product’s life cycle? ,[object Object]
  Concept Check 2.  Explain the difference between trading up and trading down in repositioning. ,[object Object]
BRANDING AND BRAND MANAGEMENT ,[object Object],[object Object],[object Object]
BRANDING AND BRAND MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
got2b Hair Products and Mambo Fragrances   What are their brand personalities?
Customer-based brand equity pyramid
Hummer Footwear by Roper How does brand licensing create brand equity?
BRANDING AND BRAND MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BRANDING AND BRAND MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object]
Alternative branding strategies
BRANDING AND BRAND MANAGEMENT ,[object Object],[object Object],[object Object],[object Object],[object Object]
Black & Decker and DeWalt Tools    What is each firm’s branding strategy and why?
[object Object],[object Object],CREATING CUSTOMER VALUE THROUGH PACKAGING AND LABELING ,[object Object],[object Object],[object Object]
L’eggs Sheer Energy What packaging benefits?
Lay’s Stax and Pringles What packaging benefits?
Celestial Seasonings Tea What packaging benefits?
[object Object],[object Object],[object Object],MANAGING THE MARKETING OF SERVICES ,[object Object]
McDonald’s   Why is a logo an important aspect of branding?
[object Object],MANAGING THE MARKETING OF SERVICES ,[object Object],[object Object],[object Object]
United States Postal Service Why do service organizations advertise?
  Concept Check 1.  What is the difference between a line extension and a brand extension? ,[object Object]
  Concept Check ,[object Object],2.   Explain the role of packaging in terms of perception.
  Concept Check 3.   How do service businesses use off-peak pricing? ,[object Object]
FIGURE 11-A   DVD player product life cycle
ASSESSING SERVICE QUALITY SUPPLEMENTAL LECTURE NOTE 11-2
FIGURE 11-B  Dimensions of service quality
Customer contact audit for a car rental (green shaded boxes indicate customer activity)
MANAGING THE PRODUCT LIFE CYCLE
ACT II Butter Lover’s Microwave Popcorn
 
ACT II Microwave Popcorn (The Classics)
ACT II Microwave Popcorn (Special Features)
ACT II Microwave Popcorn (Other)
USING BRAINSTORMING AND TECHNIQUES FOR BREATHE RIGHT ®  STRIPS
Breathe Right Strip CNS Breathe Right
Breathe Right Strip Instructions
 
 

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Brand mgmt

Notas del editor

  1. The L'eggs packaging promotes communication benefits by enhancing brand recognition.
  2. The DVD player product life cycle shows the classic shape of a product from introduction to growth to the onset of maturity.
  3. Service quality is evaluated by comparing expectations of a service offering to the actual experience a consumer has with the service based on the five dimensions identified in the figure.
  4. The figure shows the sequence of steps or flowchart that make up the service delivery process for a car rental agency. The service encounters enable marketers to conduct a customer contact audit.