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South Florida HDI
Value and Benefits
        December 12, 2012

            Eddie Vidal
President South Florida HDI Chapter
South Florida HDI History
•   Born: October 2008
•   Meeting Attendance Average: 60+
•   Mailing List grown from 150 to2800
•   Sponsorship – over $22,000
•   Developed HDI CRM Database
•   Platinum and President Circle of Excellence
•   300 + companies
Goals
        Financial                        Customers
• Increase Memberships          • Share Experiences
• Increase                      • Share Knowledge
  Partners/Sponsors             • Share Relationships
• Increase Revenue
• Increase Financial Surplus
                           Results
• Achieve top 3 point total in National Circle of Excellence
• Recognized as the premier local IT user group in South Florida
Keys to Success
•   Strategy – Set Goals
•   Team Building
•   Partnerships
•   Communication
•   Go Opposite
•   Redefine and Reinvent
30 Second Pitch
South Florida HDI is a young and lively community of
IT Service and Technical Support professionals,
focusing on sharing experiences, knowledge and
relationships.

Our meetings are held quarterly in the Miami-Dade
county area. Currently we have in excess of 100
members representing greater than 50 top South
Florida companies across different industries.

Join us and be part of the fun, exchange ideas and
grow together in this young exhilarating community.
Meeting Attendance
YEAR     # OF EVENTS   # OF ATTENDEES

2009         4              341

2010         5              385

2011         6              253

2012         5              214
Please Join our Social Media Sites




53 Fans    165 Members           2800 Emails
67 Members           217 Followers                    882 Contacts




https://www.facebook.com/soflahdi   @HDI_So_Florida
Question of the Day

 What value and/or benefit
     have you gained by
participating in South Florida
             HDI?
SAVE THE DATE:
        HDI 2013 Conference & Expo
• Get your license to learn at next year’s conference and expo!
    April 16–19, 2013, under the lights of Las Vegas at Mandalay Bay!

• Stay on the cutting edge of industry trends, gain topic-specific
  expertise, be inspired, and network with your peers
• Even better: As HDI members, you save $200 on your HDI
  2013 registrations!
         Register at www.HDIConference.com
SAVE THE DATE:
    HDI 2013 Conference & Expo
• Register by December 7, 2012, and you could
                save up to $895!
 FREE One-Day Workshop               $395
 Early Bird Discount                 $200
 Alumni Discount                     $100
 Member Discount (Gold and above)    $200
 Save                                $895
The HDI Buyer’s Guide Is Now Open!
• HDI is thrilled to announce the launch of the brand-
  new HDI Buyer’s Guide, aimed at helping guide
  products and services to the people who need them
• Enter comments, provide feedback, and rate the
  featured products
   www.HDIConnect.com/Buyers-Guide
HDI Team Certified
• New level of recognition for support teams with
  at least 80% of staff HDI-certified
• Annual award includes recognition in HDI
  publications and a crystal award to display on-
  site
• Application fee of $150 (collected after team
  qualification has been verified)
• Register at ThinkHDI.com/HDITC
    – Contact your account manager or the Customer Care
      Center for assistance
• Watch for more information in upcoming mail,
  newsletters, and emails
Just Released!
 2012 HDI Support Center Practices & Salary Report

• Learn about the latest
  industry trends with the
  newly released
• Members (Silver and above)
  have free access to the
  report
• Log into www.ThinkHDI.com
  to get yours now!
Membership Drives
• Win a Kindle?
• Must be a member
• Special Event Pricing
   – Silver $100
   – Bronze $10
$100+
                                         $1000+
               $79                                     Conferences, events and
                       Online resources, webinars,
                       Research Corner, whitepapers…   Training discounts




                           $240 Value                           $75
Focus Book Series and Annual
Practice and Salary Report                   Local Chapter Membership
                               $165
                                   $100 (only for today)
Membership and Non-Membership Companies
Membership Metrics
                               Job Role      Count
                             None             229
                       62    Decision
Membership Type      Count   Maker           93
Non-Member            661    Evaluator       54
Previous-Member       169    Other           11
Silver Membership      25    Buyer            1
Gold Membership        11    Grand Total     388
Plus Gold              10
Officer Membership     8
                             Position Type   Count
Student Membership     3
Platinum Plus                Manager           78
Membership            3      Director          71
Platinum                     Analyst           45
Membership            2      CEO               15
Grand Total          892     Supervisor        10
                             Grand Total      219
Next Meeting
• How do you recognize and show
  appreciation to your employees?
• What makes an employee go above
  and beyond?
• Save the Date – January 10, 2013
  –   www.ThinkHDI.com/Membership/Awards
HDI AOY & DST Awards
•   2010 – Jorge De La Rosa
•   2011 – Carlos Negron (Regional)
•   2012 – Raquel Robinson
•   2012 – Colin Thomas
•   2013 - ???
Thank you to our Sponsors!
Volunteer?
Membership - Help
 PRE-EVENT
    Prepare meeting roster with RSVP’s
    Prepare nametags for those who RSVP’d
    Call campaigns when required

 EVENT
      Assist with registration table (Sign-in, nametags…)
      Greet and welcome guests (Members/Non-members)
      Membership drives (1/2 per year)
      Promote / Market HDI Membership

 POST-EVENT
      Update HDI CRM with attendees info (Attended, Walk-in, No-Show)
      Enter/update contacts information in CRM
      Process new HDI member applications
      Prepare 2 mailing lists for “Thank You For Attending” and “Sorry You Missed It”
Communications
• [Enter name here] – VP of Communications
Communications
• Chapter Meeting Press Releases
  – Coordinates release of meeting information to
    local publications, trade newsletters, etc., three
    weeks prior to meeting
• Special Event/Meeting Announcements &
  Invitations
  – Invitations sent weekly beginning at least six
    weeks prior to meeting
Communications
• Social Media
  – Oversees posting and updating of chapter
    news, happenings and promotions on all
    relevant Social Media websites
• Chapter Website
  – Oversees content development and ensures the
    chapter website is a living communications tool
Programs
[Enter name here] – VP of Programs
Programs Activities & Strategy
 The Programs is responsible in setting
 up the Events/Meetings

 Some of the involvement are
 composed of:

               Topics
• Assist in acquiring ideas for Topics from
Member Surveys and Technology trends
              Speakers
• Assist in obtaining industry leaders on specific
topics
              Sponsors
     • Leverage and enroll sponsors based on Topics
     to obtain and produce a well rounded solution
     to the event/meeting
Programs
• Organize different meetings, AOY, CIO Panel, Vendor
  fair, social events, meeting with other user groups
• Chair off line conference calls
• Logistics of meeting, location, meeting checklist
• Build and develop program content
• Maintaining of yearly calendar
• Create communication meeting invite with
  presenter bio and title of meeting to provide to
  Communications
• Speaker liaison
• HDI Sponsored Training
Programs
• Audio/Visual
South Florida HDI
Thanks go to the following
• Lynn Johnson – VP of Programs
• Yleana Franco – VP of Sponsorship
• Tony Di Perna – VP of Membership
• Eddy Fuente – VP of Finance
• Albert Noa – Strategic Advisor
• Tony Alvarez – VP of Communication
Teamwork!!!
South Florida HDI needs YOU!
• Let’s start with “What will you take away” -- visibility within the
  local IT community, knowledge of trends and best practices
  from Leaders in the Industry, recognition among peers,
  motivation that re-charges the batteries for life
• WE need you to helps US get better
• Tasks take 5 Hours or less per month– Teamwork!
• WE build new relationships with colleagues and Industry
  Leaders
• Be Part of something BIG ---YOU ----Your own development
• Share your experience and time with others just like you
• You don’t need to be a Manager
• You don’t need Experience
Volunteer?
Contact Information
 Eddie Vidal
 305-439-9240
 eddie_vidal@yahoo.com
 evidal@miami.edu
 @eddievidal

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South florida HDI Value & Benefits IT Palooza Dec 2012

  • 1. South Florida HDI Value and Benefits December 12, 2012 Eddie Vidal President South Florida HDI Chapter
  • 2. South Florida HDI History • Born: October 2008 • Meeting Attendance Average: 60+ • Mailing List grown from 150 to2800 • Sponsorship – over $22,000 • Developed HDI CRM Database • Platinum and President Circle of Excellence • 300 + companies
  • 3. Goals Financial Customers • Increase Memberships • Share Experiences • Increase • Share Knowledge Partners/Sponsors • Share Relationships • Increase Revenue • Increase Financial Surplus Results • Achieve top 3 point total in National Circle of Excellence • Recognized as the premier local IT user group in South Florida
  • 4. Keys to Success • Strategy – Set Goals • Team Building • Partnerships • Communication • Go Opposite • Redefine and Reinvent
  • 5. 30 Second Pitch South Florida HDI is a young and lively community of IT Service and Technical Support professionals, focusing on sharing experiences, knowledge and relationships. Our meetings are held quarterly in the Miami-Dade county area. Currently we have in excess of 100 members representing greater than 50 top South Florida companies across different industries. Join us and be part of the fun, exchange ideas and grow together in this young exhilarating community.
  • 6. Meeting Attendance YEAR # OF EVENTS # OF ATTENDEES 2009 4 341 2010 5 385 2011 6 253 2012 5 214
  • 7. Please Join our Social Media Sites 53 Fans 165 Members 2800 Emails 67 Members 217 Followers 882 Contacts https://www.facebook.com/soflahdi @HDI_So_Florida
  • 8. Question of the Day What value and/or benefit have you gained by participating in South Florida HDI?
  • 9. SAVE THE DATE: HDI 2013 Conference & Expo • Get your license to learn at next year’s conference and expo! April 16–19, 2013, under the lights of Las Vegas at Mandalay Bay! • Stay on the cutting edge of industry trends, gain topic-specific expertise, be inspired, and network with your peers • Even better: As HDI members, you save $200 on your HDI 2013 registrations! Register at www.HDIConference.com
  • 10. SAVE THE DATE: HDI 2013 Conference & Expo • Register by December 7, 2012, and you could save up to $895! FREE One-Day Workshop $395 Early Bird Discount $200 Alumni Discount $100 Member Discount (Gold and above) $200 Save $895
  • 11. The HDI Buyer’s Guide Is Now Open! • HDI is thrilled to announce the launch of the brand- new HDI Buyer’s Guide, aimed at helping guide products and services to the people who need them • Enter comments, provide feedback, and rate the featured products www.HDIConnect.com/Buyers-Guide
  • 12. HDI Team Certified • New level of recognition for support teams with at least 80% of staff HDI-certified • Annual award includes recognition in HDI publications and a crystal award to display on- site • Application fee of $150 (collected after team qualification has been verified) • Register at ThinkHDI.com/HDITC – Contact your account manager or the Customer Care Center for assistance • Watch for more information in upcoming mail, newsletters, and emails
  • 13. Just Released! 2012 HDI Support Center Practices & Salary Report • Learn about the latest industry trends with the newly released • Members (Silver and above) have free access to the report • Log into www.ThinkHDI.com to get yours now!
  • 14. Membership Drives • Win a Kindle? • Must be a member • Special Event Pricing – Silver $100 – Bronze $10
  • 15. $100+ $1000+ $79 Conferences, events and Online resources, webinars, Research Corner, whitepapers… Training discounts $240 Value $75 Focus Book Series and Annual Practice and Salary Report Local Chapter Membership $165 $100 (only for today)
  • 17. Membership Metrics Job Role Count None 229 62 Decision Membership Type Count Maker 93 Non-Member 661 Evaluator 54 Previous-Member 169 Other 11 Silver Membership 25 Buyer 1 Gold Membership 11 Grand Total 388 Plus Gold 10 Officer Membership 8 Position Type Count Student Membership 3 Platinum Plus Manager 78 Membership 3 Director 71 Platinum Analyst 45 Membership 2 CEO 15 Grand Total 892 Supervisor 10 Grand Total 219
  • 18. Next Meeting • How do you recognize and show appreciation to your employees? • What makes an employee go above and beyond? • Save the Date – January 10, 2013 – www.ThinkHDI.com/Membership/Awards
  • 19. HDI AOY & DST Awards • 2010 – Jorge De La Rosa • 2011 – Carlos Negron (Regional) • 2012 – Raquel Robinson • 2012 – Colin Thomas • 2013 - ???
  • 20. Thank you to our Sponsors!
  • 22. Membership - Help  PRE-EVENT  Prepare meeting roster with RSVP’s  Prepare nametags for those who RSVP’d  Call campaigns when required  EVENT  Assist with registration table (Sign-in, nametags…)  Greet and welcome guests (Members/Non-members)  Membership drives (1/2 per year)  Promote / Market HDI Membership  POST-EVENT  Update HDI CRM with attendees info (Attended, Walk-in, No-Show)  Enter/update contacts information in CRM  Process new HDI member applications  Prepare 2 mailing lists for “Thank You For Attending” and “Sorry You Missed It”
  • 23. Communications • [Enter name here] – VP of Communications
  • 24. Communications • Chapter Meeting Press Releases – Coordinates release of meeting information to local publications, trade newsletters, etc., three weeks prior to meeting • Special Event/Meeting Announcements & Invitations – Invitations sent weekly beginning at least six weeks prior to meeting
  • 25. Communications • Social Media – Oversees posting and updating of chapter news, happenings and promotions on all relevant Social Media websites • Chapter Website – Oversees content development and ensures the chapter website is a living communications tool
  • 26. Programs [Enter name here] – VP of Programs
  • 27. Programs Activities & Strategy The Programs is responsible in setting up the Events/Meetings Some of the involvement are composed of: Topics • Assist in acquiring ideas for Topics from Member Surveys and Technology trends Speakers • Assist in obtaining industry leaders on specific topics Sponsors • Leverage and enroll sponsors based on Topics to obtain and produce a well rounded solution to the event/meeting
  • 28. Programs • Organize different meetings, AOY, CIO Panel, Vendor fair, social events, meeting with other user groups • Chair off line conference calls • Logistics of meeting, location, meeting checklist • Build and develop program content • Maintaining of yearly calendar • Create communication meeting invite with presenter bio and title of meeting to provide to Communications • Speaker liaison • HDI Sponsored Training
  • 30. South Florida HDI Thanks go to the following • Lynn Johnson – VP of Programs • Yleana Franco – VP of Sponsorship • Tony Di Perna – VP of Membership • Eddy Fuente – VP of Finance • Albert Noa – Strategic Advisor • Tony Alvarez – VP of Communication
  • 32. South Florida HDI needs YOU! • Let’s start with “What will you take away” -- visibility within the local IT community, knowledge of trends and best practices from Leaders in the Industry, recognition among peers, motivation that re-charges the batteries for life • WE need you to helps US get better • Tasks take 5 Hours or less per month– Teamwork! • WE build new relationships with colleagues and Industry Leaders • Be Part of something BIG ---YOU ----Your own development • Share your experience and time with others just like you • You don’t need to be a Manager • You don’t need Experience
  • 34. Contact Information Eddie Vidal 305-439-9240 eddie_vidal@yahoo.com evidal@miami.edu @eddievidal