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Four stages of group growth
Group growth behaviors
Groups versus teams
Characteristics of highly effective teams
How to improve your team
Scenario
Exercise
Overview
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FORMING STORMING NORMING PERFORMING
COMPLAINTS
IDENTIFYING
THE TASK
TENSION
BID FOR
POWER
PERSONAL
DISCUSSIONS
COHESION
COMMON
GOALS
ABSTRACT
DISCUSSIONS
ARGUING CONSTRUCTIVE
SELF-CHANGE
CONFLICT
MANAGEMENT
TEAMWORK
Group Growth Behavior
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Teams have:
– Stronger sense of identification
– Common goals or task
– Task interdependence
– More differentiated and specialized roles
between team members
Groups versus Teams
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• Capabilities
– The team has the appropriate number and mix
of team members to accomplish its goals
• Power
– The team functions as a cohesive unit and has
confidence in its ability to succeed
Empowerment
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• Practices
– The team manages its time, resources,
and work methods effectively to achieve
results
• Participation
– The team maximizes the full involvement and
contribution of it’s members
Teamwork
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• Clarity
– Team members clearly understand the
goals to be achieved and the roles of each
member
• Commitment
– The team believes its work is important
and expends the necessary energy to achieve
its objectives
Purpose
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• Tasks
– Focus on task achievement
– Deal immediately with group issues
– Continue to deepen knowledge/skills
– Make efficient use of time
• Areas of focus
– Team Impact
Performing
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• Suggestions for improvement
– Develop a team purpose statement
– Identify the roles and responsibilities
– Insure all members understand their roles
– Make the links between accomplishments and
goals clear
Clarity
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• Suggestions for improvement
– Insure all members agree with the team’s
purpose and goals
– Insure all members are comfortable with
their roles and responsibilities
Commitment
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• Suggestions for improvement
– Gather feedback
– Develop processes for making decisions
– Spend time reflecting on team successes
and failures
Practices
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• Suggestions for improvement
– Make sure everyone is encouraged to voice
their ideas
– Insure members practice good listening
skills
– Bring up, discuss, and resolve conflict
– Confront problem behavior immediately
Participation
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• Suggestions for improvement
– Arrange for or provide training
– Provide on-the-job coaching and
feedback
– Arrange for peer coaching and feedback to
help members develop skills
Capabilities
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• Suggestions for improvement
– Help the team get the resources it needs
– Take the time to celebrate and learn from
team successes
– Help the team identify root causes of
problems and mistakes
– Devise ways to prevent mistakes from
happening in the future
Power
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2
Four stages of group growth
Group growth behaviors
Groups versus teams
Characteristics of highly effective teams
How to improve your team
Scenario
Exercise
Summary