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Location Based Social Media
        What’s All the Hype?

Location Based Social Media (LBSM) offers what companies seek
most – an engaged user base that wants to broadcast about your
brand and their experience on Facebook and Twitter.

LBSM combines social media, mobile networking and GPS, to offer
unique marketing opportunities for businesses. Some of these
applications offer analytics to help you deepen your understanding
of customer behavior while also creating new channels of
engagement. LBSM is growing fast – what may be doing well today,
may be replaced by something new tomorrow.




                                                           Social Check-In Applications
                                                           Social check-in sites allow user’s daily life to be posted on their
                                                           social outlets. Users can check in, share information, read tips, and
                                                           earn rewards (both virtual and real life) at establishments they visit.




        Foursquare www.foursquare.com
Find your friends. Unlock your city.
If any LBSM tool is putting the genre on the map (no pun intended), it’d be
Foursquare. Users can check-in to locations and leave/read tips, see who is currently
or previously checked in, and see where friends have visited. You can either check in
from that location, or log into the website later and retroactively check in.

The incentive? Those who check-in most become a location’s “Mayor”, and businesses
can create specials for them, or based simply on checking in (5th check-in earns an
appetizer). Businesses can promote their participation with Foursquare window clings
and measure their success with Foursquare’s analytics tool.

Marketing Potential
+ Create specials for Mayors
+ Create frequency-based specials for check-ins
  (5th check-in earns you a free appetizer)
+ Add Foursquare data to website through open API
+ Analytics of customers who check-in
+ Companies who have partnered with Foursquare can create branded channels
  - Unique badges
  - Create tips and to-dos
  - Push-notify followers of updates in their area

Established: March 2009
Availability: iPhone, Android, Blackberry, Palm, mobile-friendly website, open API




                                                                                                                   www.efactormedia.com
Gowalla www.gowalla.com
                                                Go out with Gowalla.
                                                In steep competition with Foursquare, Gowalla is unique in that you HAVE to be at
                                                that exact location to check-in (no cheating here!). Features include trips created by
                                                users and brands that others can participate in (a completed trip earns a button),
                                                stamps for every location visited, and items that can be dropped and picked up at
                                                destinations. Gowalla users can leave comments and add photos of their experience,
                                                then relive their travels through a personal “passport”.

                                                Marketing Potential
                                                + Companies who have partnered with Gowalla can create:
                                                  - Branded stamps (stamped in passport when checked in)
                                                  - Branded items (in which you or others have left behind)
                                                  - Branded trips for users to follow
                                                  - Push notifications to inform users in a general area
                                                + Use API to add data to website
                                                + Create check-in specials
                                                + Push-notify followers of updates in their area

                                                Established: March 2009
                                                Availability: iPhone, iPad, Android, Blackberry, Palm, open API




            MyTown www.mytown.com
    “MyTown turns the real world into Monopoly.” – NYT
    Unlike other LBSM’s we’ve seen, MyTown combines social check-in functionality with
    casual gaming. Users check into virtual versions of real locations, making them virtual
    landlords who collect rent and upgrade buildings from drab storefronts to glam high
    rises. It gained popularity quicker than any other LBSM – hitting the 1 million user
    mark first.

    Marketing Potential
    + Companies who have partnered with MyTown may:
      - Brand items users use to earn more cash or points
    + Purchase ads based on category or location
    + Future integration of Google Places (enabling suggestions within the local area)

    Established: August 2008
    Availability: iPhone




    Keep Your Eye On
    BrightKite | www.brightkite.com
    BrightKite touts itself as “the simple way to keep up with friends”, with Twitter-esque features, users can view where others in
    their area have checked in, tips they’ve left, and messages about anything (making it the only LBSM with spam).

    Whrrl | www.whrrl.com
    Whrrl creates societies and builds virtual communities based on real-world living patterns. Check-ins at specific types of
    locations offer users membership to different societies, introducing them to local people who share similar interests.




www.efactormedia.com
Social REvIEW Check-In Applications
                                       Well established on the internet, review sites are moving to mobile, making reviews
                                       accessible and created on the fly (no need to check it out before you leave the house).
                                       LBSM is quickly being adopted, adding features similar to social check-in sites.




         Yelp www.yelp.com
To connect people with great local businesses.
Fresh out of the check-in oven, Yelp’s features allow users to share where they are
with their social networks, with the added benefit of linking that location’s Yelp review
to their friends and followers. Yelp recently added incentives for checking in, including
becoming royalty (duke, baron, and king of neighborhoods), plus badges for unique
types of check-ins (for example: Sushi Sensei for 6 sushi restaurant check-ins).

Yelp seems to be playing catch-up with other check-in powerhouses but they have
the potential to surpass them all thanks to a fanatic user base, a plethora of location-
based information, established business relationships, and overall high regard as a
resource for reviews.

Marketing Potential
+ Create/promote in-store specials
+ Create specials for those who have unique badges or royalty status
+ Great listening tool
+ Deep analytics that connect LBSM data with traditional Yelp user data

Established: July 2004
Availability: iPhone, iPod Touch, Blackberry, Android, Palm Pre, and all other
              smartphones, open API




Keep Your Eye On
WHERE | www.where.com
WHERE rethinks the age of “search”, offering immediate access to all the information users would ever want about their area.
The application provides “everything from the weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas,
traffic updates, movie show times and offers from local merchants”. It will take time for the reviews to reach the quality and
magnitude that Yelp has, but WHERE has received substantial funding ($7 million) for future updates.

Geodelic | www.geodelic.com
Geodelic automatically aggregates locations and information based on area, interests, and relevance. It touts the app becomes
more and more “you” with a smart engine that understands where you regularly visit and your interests. Like a travel agent in
your pocket, Geodelic offers on-site experience guides to unique areas (such as the Hollywood Walk of Fame).




                                                                                                                  www.efactormedia.com
Social SCHEdULING Check-In Applications
                                 Social scheduling sites enable users to find upcoming events, and see what their networks
                                 of friends have planned.




              Loopt www.loopt.com
    discover the world around you.
    Loopt is unique because it incorporates events with places. Users read reviews, leave
    ratings, provide tips, and view special offers for nearby retailers. Loopt pulls
    information from Zagat, Citysearch, Bing, TastingTable, Zvents, Metromix, and
    SonicLiving, making it one of the most robust check-in applications available. Unlike
    other LBSM’s, there aren’t incentives to checking in on the basic Loopt (read about
    Loopt Star below).

    Besides the basic Loopt that is available to all smartphone users, Loopt comes in
    three other flavors:
    + Loopt Star is a reward-based Loopt application for iPhone/iPad users
    + Loopt Pulse allows iPad users to easily explore Loopt content
    + Loopt Mix connects iPhone/iPad users in an area through chat functionality

    Marketing Potential
    + Make sure you’re information is updated on the sites that apply to your business
    + Those who partner with Loopt
      - Can create branded experiences on Loopt Star with rewards and special offers
      - Can add specials through Loopt and LooptMix

    Established: January 2005
    Availability: iPhone, iPad, and all other smartphones




    Keep Your Eye On
    Plancast | www.plancast.com
    As the name applies, Plancast focuses on your plans in life, allowing users to share plans and view friends’ plans. With a
    simple view of the calendar, Plancast users can see who is going to upcoming events, and what events they may be
    interested in attending




    Conclusion
    Initially it may be overwhelming to think you need to add one more tactic to your social media strategy, but this is not one to skip.
    Early adopters reap the rewards of maturing with the applications rather than playing catch up later. Choose one or two that fit
    your customer base and marketing objectives, and make it work.

    Keep in mind most of these sites are new and experiencing some growing pains – especially in terms of handling advertisers.
    Because a partnership is required with many of these platforms, you need to leverage through a brand/event or sometimes an
    ounce of luck to create a unique experience. As business models are refined and profitability becomes more reliable, they will get
    their act together, and provide easier ways for businesses to engage these audiences.

    In the mean time, challenge yourself. Get creative with the tools you have access to in these channels. If well executed, tech savvy
    users will appreciate your unique marketing approach and refreshingly new promotions.

    Questions? Crazy, confused face? We’d love to talk more.

    Morgan Graham |EFM | Social Media Producer | mgraham@efactormedia.com | @EFactorMedia


    Note: (There are many names for the same thing, including Geo-Loco and Location Based Service)




www.efactormedia.com

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EFM Whitepaper - Location Based Social Media: What's All the Hype?

  • 1. Location Based Social Media What’s All the Hype? Location Based Social Media (LBSM) offers what companies seek most – an engaged user base that wants to broadcast about your brand and their experience on Facebook and Twitter. LBSM combines social media, mobile networking and GPS, to offer unique marketing opportunities for businesses. Some of these applications offer analytics to help you deepen your understanding of customer behavior while also creating new channels of engagement. LBSM is growing fast – what may be doing well today, may be replaced by something new tomorrow. Social Check-In Applications Social check-in sites allow user’s daily life to be posted on their social outlets. Users can check in, share information, read tips, and earn rewards (both virtual and real life) at establishments they visit. Foursquare www.foursquare.com Find your friends. Unlock your city. If any LBSM tool is putting the genre on the map (no pun intended), it’d be Foursquare. Users can check-in to locations and leave/read tips, see who is currently or previously checked in, and see where friends have visited. You can either check in from that location, or log into the website later and retroactively check in. The incentive? Those who check-in most become a location’s “Mayor”, and businesses can create specials for them, or based simply on checking in (5th check-in earns an appetizer). Businesses can promote their participation with Foursquare window clings and measure their success with Foursquare’s analytics tool. Marketing Potential + Create specials for Mayors + Create frequency-based specials for check-ins (5th check-in earns you a free appetizer) + Add Foursquare data to website through open API + Analytics of customers who check-in + Companies who have partnered with Foursquare can create branded channels - Unique badges - Create tips and to-dos - Push-notify followers of updates in their area Established: March 2009 Availability: iPhone, Android, Blackberry, Palm, mobile-friendly website, open API www.efactormedia.com
  • 2. Gowalla www.gowalla.com Go out with Gowalla. In steep competition with Foursquare, Gowalla is unique in that you HAVE to be at that exact location to check-in (no cheating here!). Features include trips created by users and brands that others can participate in (a completed trip earns a button), stamps for every location visited, and items that can be dropped and picked up at destinations. Gowalla users can leave comments and add photos of their experience, then relive their travels through a personal “passport”. Marketing Potential + Companies who have partnered with Gowalla can create: - Branded stamps (stamped in passport when checked in) - Branded items (in which you or others have left behind) - Branded trips for users to follow - Push notifications to inform users in a general area + Use API to add data to website + Create check-in specials + Push-notify followers of updates in their area Established: March 2009 Availability: iPhone, iPad, Android, Blackberry, Palm, open API MyTown www.mytown.com “MyTown turns the real world into Monopoly.” – NYT Unlike other LBSM’s we’ve seen, MyTown combines social check-in functionality with casual gaming. Users check into virtual versions of real locations, making them virtual landlords who collect rent and upgrade buildings from drab storefronts to glam high rises. It gained popularity quicker than any other LBSM – hitting the 1 million user mark first. Marketing Potential + Companies who have partnered with MyTown may: - Brand items users use to earn more cash or points + Purchase ads based on category or location + Future integration of Google Places (enabling suggestions within the local area) Established: August 2008 Availability: iPhone Keep Your Eye On BrightKite | www.brightkite.com BrightKite touts itself as “the simple way to keep up with friends”, with Twitter-esque features, users can view where others in their area have checked in, tips they’ve left, and messages about anything (making it the only LBSM with spam). Whrrl | www.whrrl.com Whrrl creates societies and builds virtual communities based on real-world living patterns. Check-ins at specific types of locations offer users membership to different societies, introducing them to local people who share similar interests. www.efactormedia.com
  • 3. Social REvIEW Check-In Applications Well established on the internet, review sites are moving to mobile, making reviews accessible and created on the fly (no need to check it out before you leave the house). LBSM is quickly being adopted, adding features similar to social check-in sites. Yelp www.yelp.com To connect people with great local businesses. Fresh out of the check-in oven, Yelp’s features allow users to share where they are with their social networks, with the added benefit of linking that location’s Yelp review to their friends and followers. Yelp recently added incentives for checking in, including becoming royalty (duke, baron, and king of neighborhoods), plus badges for unique types of check-ins (for example: Sushi Sensei for 6 sushi restaurant check-ins). Yelp seems to be playing catch-up with other check-in powerhouses but they have the potential to surpass them all thanks to a fanatic user base, a plethora of location- based information, established business relationships, and overall high regard as a resource for reviews. Marketing Potential + Create/promote in-store specials + Create specials for those who have unique badges or royalty status + Great listening tool + Deep analytics that connect LBSM data with traditional Yelp user data Established: July 2004 Availability: iPhone, iPod Touch, Blackberry, Android, Palm Pre, and all other smartphones, open API Keep Your Eye On WHERE | www.where.com WHERE rethinks the age of “search”, offering immediate access to all the information users would ever want about their area. The application provides “everything from the weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas, traffic updates, movie show times and offers from local merchants”. It will take time for the reviews to reach the quality and magnitude that Yelp has, but WHERE has received substantial funding ($7 million) for future updates. Geodelic | www.geodelic.com Geodelic automatically aggregates locations and information based on area, interests, and relevance. It touts the app becomes more and more “you” with a smart engine that understands where you regularly visit and your interests. Like a travel agent in your pocket, Geodelic offers on-site experience guides to unique areas (such as the Hollywood Walk of Fame). www.efactormedia.com
  • 4. Social SCHEdULING Check-In Applications Social scheduling sites enable users to find upcoming events, and see what their networks of friends have planned. Loopt www.loopt.com discover the world around you. Loopt is unique because it incorporates events with places. Users read reviews, leave ratings, provide tips, and view special offers for nearby retailers. Loopt pulls information from Zagat, Citysearch, Bing, TastingTable, Zvents, Metromix, and SonicLiving, making it one of the most robust check-in applications available. Unlike other LBSM’s, there aren’t incentives to checking in on the basic Loopt (read about Loopt Star below). Besides the basic Loopt that is available to all smartphone users, Loopt comes in three other flavors: + Loopt Star is a reward-based Loopt application for iPhone/iPad users + Loopt Pulse allows iPad users to easily explore Loopt content + Loopt Mix connects iPhone/iPad users in an area through chat functionality Marketing Potential + Make sure you’re information is updated on the sites that apply to your business + Those who partner with Loopt - Can create branded experiences on Loopt Star with rewards and special offers - Can add specials through Loopt and LooptMix Established: January 2005 Availability: iPhone, iPad, and all other smartphones Keep Your Eye On Plancast | www.plancast.com As the name applies, Plancast focuses on your plans in life, allowing users to share plans and view friends’ plans. With a simple view of the calendar, Plancast users can see who is going to upcoming events, and what events they may be interested in attending Conclusion Initially it may be overwhelming to think you need to add one more tactic to your social media strategy, but this is not one to skip. Early adopters reap the rewards of maturing with the applications rather than playing catch up later. Choose one or two that fit your customer base and marketing objectives, and make it work. Keep in mind most of these sites are new and experiencing some growing pains – especially in terms of handling advertisers. Because a partnership is required with many of these platforms, you need to leverage through a brand/event or sometimes an ounce of luck to create a unique experience. As business models are refined and profitability becomes more reliable, they will get their act together, and provide easier ways for businesses to engage these audiences. In the mean time, challenge yourself. Get creative with the tools you have access to in these channels. If well executed, tech savvy users will appreciate your unique marketing approach and refreshingly new promotions. Questions? Crazy, confused face? We’d love to talk more. Morgan Graham |EFM | Social Media Producer | mgraham@efactormedia.com | @EFactorMedia Note: (There are many names for the same thing, including Geo-Loco and Location Based Service) www.efactormedia.com