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                                                                                                                       “Pencil drawing of a Toronto city skyline” © SammyC /Fotolia
          Company Profile




www.efmnet.com
eFM profile

                                                 eFM is leader in Italy for Real Estate and
                                                 Facility Management and has won an
                                                 Award as the Best Innovative Company in
                                                 2010.




eFM was established in 2000 to provide consulting and outsourcing solutions for Real Estate and Facility Management.

eFM integrates consulting, engineering and information competencies
•     150 personnel:
            70 IWMS (Integrated Workplace Management System) training certified,
            7 PMP (Project Management Professional) certified by PMI (Project Management
             Institute),
            5 top manager RICS (Royal Institution of Chartered Surveyors) certified

eFM is a leader in integrated solutions for Real Estate Management leveraging its competence, experience and
innovation. Its successful vision is based on sharing excellent results with its Clients.

eFM ensures improved operations, cost reduction, risk and time management processes and increases asset value
of its Clients.

eFM has a significant international experience, it’s a member of a network of partner associations covering
hundreds of countries
                                                                                                                 2
    Rome, November,2012
Main References and Service Markets
               Group


  Property Owners               Corporate user
                                                                      Jinqiao project
        20%                          40%




Global Service Providers
          40%
                                                        e
                                                   a lu
                                               V
                                           n
                                       ctio
                                  o du
                                Pr




              2001             Average Growth: over 25% for year   2012
                                                                               3
 Rome, November,2012
eFM VALUE PROPOSITION
  eFM is leader in offering business solutions integrating the needs of all the stakeholders (Constructors,
  Property Owners, Service Providers) operating during all the building life cycle, from the initial design to the
  demolition


                      Constructors                                               Facility Service
                                                                                 Providers




                                                                                                            DELIVERY
    DEMAND




                      Property
                      Owners                                                   Property Service
                                                                               Providers



                      Users                                                      Commercial Service
                                                                                 Providers




   eFM mission is to provide a thorough solution dealing with service design, management and control
   throughout the whole life cycle of the Concession in order to ensure:
   1)Lower costs, thanks to economies of scale, Client and Supplier process integration, selection of
   the most appropriate suppliers
   2)Designed Quality in line with the Delivered and user’s Perceived quality;
   3)Uniqueness of information and impartiality of the data provided by an independent third party
                                                                                                             4
Rome, November,2012
eFM Partnership
                                                                                    Microstrategy and
                                                                                    SnapLogic Dealer
       eFM is a Business Partner
            of International
       Organizations (ARCHIBUS,                                   Associated to
          CREA, SIEMENS, IBM,                                ASSOIMMOBILIARE
         CISCO) guaranteeing a
          worldwilde market           ARCHIBUS Business
              coverage                   partner, the only
                                                                                                     partner of XC
                                          Italian company
                                                                                                  Excellence Club,
                                          certified AASOP
                                                                                                 excellence pole in
                                     (Archibus Application
                                                                                                  providing SAP ™
                                     Services Outsourcing
     eFM                                                                                                  services
                                                  Partner)
is regulated by



                   partner of IBM
                     for the Asset
                     Performance
                    Management
                          platform

                                                                                                 ENEL partner for
                                                                                               energy certification
                                                                 Is Member of the
                                                                  CREA Network




                                            Marketing partners
                                                                                                              5
 Rome, November,2012
CREA Network: Covered Market
 eFM is a founding member of an International Alliance, CREA (Corporate Real Estate
 Advisors) granting Real Estate and Facility Management solutions to multinational firms,
 optimizing centralized strategies, though preserving local specificities.
                                                       Founding Members


                                                                                                                                       USA
                                                                                                         ITA




    Peter Prischl           Mike Liddle           Jean-Philipp          Francisco Vazquez            Nicola Martinelli               Michael Redding
  (Managing Director     (Managing Director at       Rodrigues               Medem                      (CEO at eFM)             (Managing Director at
  at Reality Consult)    Business & Facilities) (Partner at AgileOAK)   (President at 3G Office)                                      AgileOAK)
                                                                                                    •Real Estate & Facility
    Core business      •Merger Optimisation   • Market Perspectives    •Corporate Architecture    Management Consulting • Market Perspectives
  Support processes,   •PFI advice and         • Strategic Sourcing     • Space Management             •IT Solutions       • Strategic Sourcing
  Real Estate and FM   implementation         • Benchmark Analysis      • Strategic Workplace     •Engineering Consulting • Benchmark Analysis
    business model                                                             Consulting


                                                                                                                                et
                                                                                                                           a rk
eFM is a member of the CREA network, partner                                                                           M
                                                                                                                  ed
association that cover several countries and                                                                  v er
offers services to large multinational companies.                                                        Co



                                                                  # CREA member countries #            #CREA partner countries#
                                                                                                                                                  6
 Rome, November,2012
eFM is the most awarded Archibus business Partner




                                                                                                      2008 Washington
                                                                                                     • Application Excellence
                                                                                                       Award”: MPS - Ferservizi
                                                                                                     • Golden Circle Award:
                                                                                                       Massimo Ristoratore
2012 Boston                          2011 Orlando                 2009 Scottsdale (Arizona)            (Ferservizi); Roberto Cagneschi
                                     • Application Excellence                                          (Monte dei Paschi di Siena);
•Application Excellence Award:                                    • Platinum Circle Award –
                                       Award : Siemens Health                                          Giovanni La Bella (Eni Servizi).
Salvatore Barile (Università degli
                                                                    Archibus “Hall Fame”: Nicola
Studi di Salerno)                      Care                                                          • Best Customer Service and
•Golden Circle Award:                                               Martinelli
                                     • TIFM Visionary of the                                           Support Award: 6 eFM
BNL (Gruppo BNP Paribas)               Year Award: Manital        • Best Customer Service and          Professionals
TIFM Visionary of the Year           • Best Customer Service        Support Award: 8 eFM
Award:
                                       and support Award: 2         professionals
Giovanni La Bella (Eni Servizi)
• Best Customer Service and            eFM professionals
                                                                  • Application Excellence           2007 Marco Island (Miami)
support Award:                                                      Award: Marco Polo Utility
4 professional eFM                   2010 Chicago                                                    • Application Excellence
                                     • Distinguished User         • Distinguished User Award:          Award : BNL Gruppo BNP
                                       Award: Aeroporti di Roma     Università Bologna                 PARIBAS
                                       (ADR)                      • IWMS and TIFM Best
                                     • Application Excellence       Practices Award: Pirelli RE FM   2006 New York City
                                       Award: Eni Servizi
                                     • Best Customer Service                                         • Best Localization Team
                                       and support Award: 3                                            Players: eFM
                                       eFM professionals                                             2005 Scottsdale (Arizona)
                                                                                                     • Golden Circle Award: Enel

                                                                                                                                    7
Rome, November,2012
Asset Management
                                               •Due Diligence
   We offer integrated solutions to increase
                  asset value                  •Appraisals

                                               •Real Estate Evaluation

                                               •Building Regularization
  1.Asset & Property Management
                                               •Maintenance Management

  2.Facility Management for CU                 •Lease management

                                               •Tax audits
  3.Design and Engineering
                                               •IT processes

  4.Global Service for GSP                     •Risk Management


  5.Energy management




                                                                          8
Rome, November,2012
Efficiency and Quality for non-core services

   We offer integrated solutions to simplify       •Service Design
   the non-core service management and
               increase quality                    •Service Procurement

                                                   •Service Desk

  1.Asset & Property Management                    •Asset Management

                                                   •Service Control
  2.Facility Management for CU
                                                   •Space Management

  3.Design and Engineering


  4.Global Service for GSP


  5.Energy Management




                                                                            9
Rome, November,2012
Successful Projects

     We create turnkey solutions for   •Building design, engineering and urban
            clients’ projects          planning
                                       •Financial plans, planning and cost control
                                       •Feasibility studies
                                       •Green Building
                                       •Environmental Engineering
  1.Asset & Property Management        •Urban Planning
                                       •Designing of technical specifications,
                                       manufacturing and construction
  2.Facility Management for CU         •Project management, job accounting and
                                       other services on site
                                       •Safety compliance to the Italian law 81/08
  3.Design and Engineering             •Risk Management



  4.Global Service for GSP


  5.Energy management




                                                                                     10
Rome, November,2012
Performance Improvement

     We propose integrated solutions to       •Service Desk
        manage business, including
               outsourcing                    •Equipment management

                                              •Planned maintenance

  1.Asset & Property Management               •Bids and Tenders

                                              •Estimated Costs
  2.Facility Management for CU
                                              •Information System

  3.Design and Engineering


  4.Global Service for GSP


  5.Energy Management




                                                                      11
Rome, November,2012
Sustainable Energy

     We offer sustainable solutions for   •ESCO (Energy Service Company)
    production and energy management      •EPC contractor (Engineering
                                          Procurement & Construction)
                                          •Feasibility analysis
                                          •Energy Audit
                                          •Energy Certification
  1.Asset & Property Management           •Energy Improvement
                                          •Energy Management
                                          •Remote control integrated with
  2.Facility Management for CU            ARCHIBUS
                                          •User profiles/consumption analysis

  3.Design and Engineering


  4.Global Service for GSP


  5.Energy management




                                                                                12
Rome, November,2012
HEADQUARTERS


                      Via Giorgione, 59                      Via Andrea Doria 3
                      00147 Rome                             20124 Milan
                      Italy                                  Italy


                      Phone + 39 06 540 00 64                Phone + 39 02 76390291
                      Fax + 39 06 540 61 16                  Fax +39 02 76021863




                                 marketing@efmnet.com




                                                                                      13
Rome, November,2012

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English presentation

  • 1. Le informazioni contenute in questo documento sono di proprietà del Gruppo eFM e del destinatario. Tali informazioni sono strettamente legate ai commenti orali che le hanno accompagnate, e possono essere utilizzate solo dalle persone che hanno assistito alla presentazione. Copiare, pubblicare o distribuire il materiale contenuto in questo documento è proibito e può essere illegale. “Pencil drawing of a Toronto city skyline” © SammyC /Fotolia Company Profile www.efmnet.com
  • 2. eFM profile eFM is leader in Italy for Real Estate and Facility Management and has won an Award as the Best Innovative Company in 2010. eFM was established in 2000 to provide consulting and outsourcing solutions for Real Estate and Facility Management. eFM integrates consulting, engineering and information competencies • 150 personnel:  70 IWMS (Integrated Workplace Management System) training certified,  7 PMP (Project Management Professional) certified by PMI (Project Management Institute),  5 top manager RICS (Royal Institution of Chartered Surveyors) certified eFM is a leader in integrated solutions for Real Estate Management leveraging its competence, experience and innovation. Its successful vision is based on sharing excellent results with its Clients. eFM ensures improved operations, cost reduction, risk and time management processes and increases asset value of its Clients. eFM has a significant international experience, it’s a member of a network of partner associations covering hundreds of countries 2 Rome, November,2012
  • 3. Main References and Service Markets Group Property Owners Corporate user Jinqiao project 20% 40% Global Service Providers 40% e a lu V n ctio o du Pr 2001 Average Growth: over 25% for year 2012 3 Rome, November,2012
  • 4. eFM VALUE PROPOSITION eFM is leader in offering business solutions integrating the needs of all the stakeholders (Constructors, Property Owners, Service Providers) operating during all the building life cycle, from the initial design to the demolition Constructors Facility Service Providers DELIVERY DEMAND Property Owners Property Service Providers Users Commercial Service Providers eFM mission is to provide a thorough solution dealing with service design, management and control throughout the whole life cycle of the Concession in order to ensure: 1)Lower costs, thanks to economies of scale, Client and Supplier process integration, selection of the most appropriate suppliers 2)Designed Quality in line with the Delivered and user’s Perceived quality; 3)Uniqueness of information and impartiality of the data provided by an independent third party 4 Rome, November,2012
  • 5. eFM Partnership Microstrategy and SnapLogic Dealer eFM is a Business Partner of International Organizations (ARCHIBUS, Associated to CREA, SIEMENS, IBM, ASSOIMMOBILIARE CISCO) guaranteeing a worldwilde market ARCHIBUS Business coverage partner, the only partner of XC Italian company Excellence Club, certified AASOP excellence pole in (Archibus Application providing SAP ™ Services Outsourcing eFM services Partner) is regulated by partner of IBM for the Asset Performance Management platform ENEL partner for energy certification Is Member of the CREA Network Marketing partners 5 Rome, November,2012
  • 6. CREA Network: Covered Market eFM is a founding member of an International Alliance, CREA (Corporate Real Estate Advisors) granting Real Estate and Facility Management solutions to multinational firms, optimizing centralized strategies, though preserving local specificities. Founding Members USA ITA Peter Prischl Mike Liddle Jean-Philipp Francisco Vazquez Nicola Martinelli Michael Redding (Managing Director (Managing Director at Rodrigues Medem (CEO at eFM) (Managing Director at at Reality Consult) Business & Facilities) (Partner at AgileOAK) (President at 3G Office) AgileOAK) •Real Estate & Facility Core business •Merger Optimisation • Market Perspectives •Corporate Architecture Management Consulting • Market Perspectives Support processes, •PFI advice and • Strategic Sourcing • Space Management •IT Solutions • Strategic Sourcing Real Estate and FM implementation • Benchmark Analysis • Strategic Workplace •Engineering Consulting • Benchmark Analysis business model Consulting et a rk eFM is a member of the CREA network, partner M ed association that cover several countries and v er offers services to large multinational companies. Co # CREA member countries # #CREA partner countries# 6 Rome, November,2012
  • 7. eFM is the most awarded Archibus business Partner 2008 Washington • Application Excellence Award”: MPS - Ferservizi • Golden Circle Award: Massimo Ristoratore 2012 Boston 2011 Orlando 2009 Scottsdale (Arizona) (Ferservizi); Roberto Cagneschi • Application Excellence (Monte dei Paschi di Siena); •Application Excellence Award: • Platinum Circle Award – Award : Siemens Health Giovanni La Bella (Eni Servizi). Salvatore Barile (Università degli Archibus “Hall Fame”: Nicola Studi di Salerno) Care • Best Customer Service and •Golden Circle Award: Martinelli • TIFM Visionary of the Support Award: 6 eFM BNL (Gruppo BNP Paribas) Year Award: Manital • Best Customer Service and Professionals TIFM Visionary of the Year • Best Customer Service Support Award: 8 eFM Award: and support Award: 2 professionals Giovanni La Bella (Eni Servizi) • Best Customer Service and eFM professionals • Application Excellence 2007 Marco Island (Miami) support Award: Award: Marco Polo Utility 4 professional eFM 2010 Chicago • Application Excellence • Distinguished User • Distinguished User Award: Award : BNL Gruppo BNP Award: Aeroporti di Roma Università Bologna PARIBAS (ADR) • IWMS and TIFM Best • Application Excellence Practices Award: Pirelli RE FM 2006 New York City Award: Eni Servizi • Best Customer Service • Best Localization Team and support Award: 3 Players: eFM eFM professionals 2005 Scottsdale (Arizona) • Golden Circle Award: Enel 7 Rome, November,2012
  • 8. Asset Management •Due Diligence We offer integrated solutions to increase asset value •Appraisals •Real Estate Evaluation •Building Regularization 1.Asset & Property Management •Maintenance Management 2.Facility Management for CU •Lease management •Tax audits 3.Design and Engineering •IT processes 4.Global Service for GSP •Risk Management 5.Energy management 8 Rome, November,2012
  • 9. Efficiency and Quality for non-core services We offer integrated solutions to simplify •Service Design the non-core service management and increase quality •Service Procurement •Service Desk 1.Asset & Property Management •Asset Management •Service Control 2.Facility Management for CU •Space Management 3.Design and Engineering 4.Global Service for GSP 5.Energy Management 9 Rome, November,2012
  • 10. Successful Projects We create turnkey solutions for •Building design, engineering and urban clients’ projects planning •Financial plans, planning and cost control •Feasibility studies •Green Building •Environmental Engineering 1.Asset & Property Management •Urban Planning •Designing of technical specifications, manufacturing and construction 2.Facility Management for CU •Project management, job accounting and other services on site •Safety compliance to the Italian law 81/08 3.Design and Engineering •Risk Management 4.Global Service for GSP 5.Energy management 10 Rome, November,2012
  • 11. Performance Improvement We propose integrated solutions to •Service Desk manage business, including outsourcing •Equipment management •Planned maintenance 1.Asset & Property Management •Bids and Tenders •Estimated Costs 2.Facility Management for CU •Information System 3.Design and Engineering 4.Global Service for GSP 5.Energy Management 11 Rome, November,2012
  • 12. Sustainable Energy We offer sustainable solutions for •ESCO (Energy Service Company) production and energy management •EPC contractor (Engineering Procurement & Construction) •Feasibility analysis •Energy Audit •Energy Certification 1.Asset & Property Management •Energy Improvement •Energy Management •Remote control integrated with 2.Facility Management for CU ARCHIBUS •User profiles/consumption analysis 3.Design and Engineering 4.Global Service for GSP 5.Energy management 12 Rome, November,2012
  • 13. HEADQUARTERS Via Giorgione, 59 Via Andrea Doria 3 00147 Rome 20124 Milan Italy Italy Phone + 39 06 540 00 64 Phone + 39 02 76390291 Fax + 39 06 540 61 16 Fax +39 02 76021863 marketing@efmnet.com 13 Rome, November,2012