Refrigerator compressor is running but the refrigerator is not cold? Learn how to solve the problem yourself.

1. Refrigerator & Icemaker Repair
Compressor Is Running
But Refrigerator Is Not Cold

2.  If your compressor is running and your refrigerator is warm
in both compartments, first check your CONTROLS.
Inside either the freezer or refrigerator compartment you will
generally find at least two dial type controls.
 One of them, called the cold control, is an electric switch that
starts and stops the compressor based on the temperature that it
senses inside the compartment.
 The other dial is an air door that controls the small amount
of air that passes to the food compartment while the evaporator
fan is running.
 First, try turning the cold control to the "off" position or unplugging
the fridge; this will stop the compressor. Do you hear or feel a
difference? If so, the compressor was running.
Check The Controls

3. Control Knobs

4.  If you have a back-condenser refrigerator, make sure that
nothing has fallen behind your fridge that might block the
airflow.
 If you have a bottom condenser, remove the base plate
From the bottom front of the refrigerator and look for any
kind of blockage.
Check The Condenser
 Clean your condenser with a condenser brush.
 After you clean your condenser, pull the lower back panel
off the fridge. Make sure that the condenser fan is running
and not blocked by any loose insulation or other objects.
For more details please visit :
www.a-1appliance.com

5. Bottom Condenser
Back-Mounted Condenser

6. Evaporator Fan
 Open your freezer door, depress all door switches and listen
for the evaporator fan. If you do not hear it running, there's a
problem. It might be ice-blocked, or it might have worn out and
stopped. The door switch that operates it might be defective.
 If the evaporator fan is not running, You may need to pull off
the entire evaporator panel. Check for anything that may be
blocking the fan, including ice from a backed-up defrost drain
or a frost problem. If something is blocking the fan, clear it out
of the way. If the blockage is due to frost or ice, you must
investigate the source and solve the problem.
For more details please visit :
www.a-1appliance.com

8. Frost problem
 Look at and feel the panel covering the bottom or back of the
freezer compartment. Is it thick with frost? If the answer is yes,
You need to remove it.
 Firstly, remove any icemaker that may be installed. You will see
a removable panel covering the entire back or bottom of your
freezer compartment.
 The panel may be frozen to the evaporator; be careful you do
not bend or break it. Sometimes it pays to take a few extra
minutes and melt the ice a little bit first. This can usually be
accomplished by placing a pan of very hot water in various
places on the panel, or by blowing warm air on it with a blow-dryer.
Do not melt all the ice just yet; only enough to get the panel off.
For more details please visit :
www.a-1appliance.com

9. Evaporator Access Panel, Location and Airflow

10. Reach Us
Address:
11208 S. Memorial Pkwy, Suite G
Huntsville, AL 35803
Toll-Free Phone: 1-800-841-0312
Local: (256) 883-3211
Fax: (256) 883-3220
Website: www.a-1appliance.com
General E-mail:
parts@a-1appliance.com