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Enterprise Architecture
                         Enabling Business Change

                    Management Themes:
                        Governance
                                             David Rose
                                           29 March 2012
           (with thanks to John Townsend, LJMU; Patrick O’Reilly; Bolton; Luke Taylor, Bristol)

http://emergingpractices.jiscinvolve.org
IT Governance



IT governance: Specifying the decision rights
  and accountability framework to encourage
  desirable behaviour in the use of IT.

(Weill and Ross, 2004, IT Governance, HBSP)



11/12/09                     EA Workshop Governance 29 March 2012: slide 2
IT Governance



IT governance: How Top Performers Manage
  IT Decision Rights for Superior results

(Weill and Ross, 2004, IT Governance, HBSP)




11/12/09                     EA Workshop Governance 29 March 2012: slide 3
Key IT Governance Decisions
                               IT Principles Decisions
              High-level statements about how IT is used in the business
IT Architecture                 IT Infrastructure                   IT Investment and
Decisions                       Decisions                           Prioritisation decisions

Organising logic for data,      Centrally co-ordinated, shared      Decisions about how much
applications, and infrastruc-   IT services that provide the        and where to invest in IT,
                                foundation for the enterprise’s     including project approvals
ture captured in a set of
                                IT capability.                      and justification techniques.
policies, relationships, and
technical choices to achieve    Business Applications
desired business and            Needs
technical standardisation       Specifying the business need
And integration                 for purchasing or internally
                                developed IT applications.

             (Weill and Ross, 2004, IT Governance, HBSP)

  11/12/09                                                EA Workshop Governance 29 March 2012: slide 4
Information Principles*
  Information is a valuable shared institutional resource and must be managed appropriately
  throughout its lifetime.
  Information shall be available to those who need it (ideally ‘anytime, anywhere, and
  anyhow’) subject to security and acceptable use policies.
  University information must be trustworthy (relevant, accurate, timely, secure)
  All members of the University community are personally responsible for managing the
  information they create and use.
  Information management adds value to the University community.
  The status of information sources (e.g. definitive/primary, derived/secondary) must be
  clearly defined and only definitive/primary sources updated.
  Information management must comply with external statutory and regulatory
  requirements.
  Information management principles inform IT principles.
  There is a common vocabulary and data definition.
  The University is responsible for assisting staff to work in the most effective ways possible.
                                          University of Wisconsin-Madison Architecture Principles

11/12/09                                                       EA Workshop Governance 29 March 2012: slide 5
IT Governance Archetypes
STYLE         Who Has Decision or Input Rights?

Business      A group of business executives or individual executives (CxOs). Includes
Monarchy      committees of senior business executives (may include (CIO), excludes
              IT executives acting independently.

IT Monarchy   Individuals or groups of IT executives.

Feudal        Business unit leaders, key process owners or their delegates.

Federal       C-level executives and business groups (eg business units or processes);
              may also include IT executives as additional participants. Equivalent of the
              central and state governments working together.

IT Duopoly    IT executives and one other group (e.g. CxO or business unit or process
              leaders).

Anarchy       Each individual user.
                                                             (Weill and Ross, 2004, IT Governance, HBSP)


  11/12/09                                              EA Workshop Governance 29 March 2012: slide 6
LJMU Federal Governance Model

             Monitoring             Information           Architecture
             Compliance            Management             Principles
             Review               Steering Group
                               Business Membership
                                                                             Infrastructure
Business
Applications                          IT
Needs                              Membership
               Development
                                                    IT Steering Group
               Programme
                                                    Business Membership
  ‘Doing        Business Membership
    EA’            Benefits    Investment & prioritisation

                     Methodology : MSP          Methodology : ITIL

  11/12/09                                         EA Workshop Governance 29 March 2012: slide 7
Bolton
           ‘Governance by Stealth’




11/12/09     EA Workshop Governance 29 March 2012: slide 8
Bristol Governance Structure
               CONSULTATION BODIES
                                          STRATEGIC PROGRAMME
                                                 BOARD
                         UPARC                   (VCAG)




                                                                  *                     Programme
                                             PORTFOLIO EXECUTIVE
                Senior Users                                                           Management
                                                   DP (Chair)
                Senior Suppliers                                                             +
                                           AN/GG/LH/AWP/DC/HG/TP/CN
                                                                                          Support




           Management      Education
                                         ICT       HR        Research     Finance     Estates
           Information    Development    ICT
                                        Prgm      Prgm        Prgm         Prgm        Prgm
              Prgm           Prgm




11/12/09                                                     EA Workshop Governance 29 March 2012: slide 9
Questions

• How ‘EA ready’ is your institution’s
  information governance set up?
• How does this impact your aims in ‘doing EA’
  on projects and programmes?




11/12/09                     EA Workshop Governance 29 March 2012: slide 10
EA Governance

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EA Governance

  • 1. Enterprise Architecture Enabling Business Change Management Themes: Governance David Rose 29 March 2012 (with thanks to John Townsend, LJMU; Patrick O’Reilly; Bolton; Luke Taylor, Bristol) http://emergingpractices.jiscinvolve.org
  • 2. IT Governance IT governance: Specifying the decision rights and accountability framework to encourage desirable behaviour in the use of IT. (Weill and Ross, 2004, IT Governance, HBSP) 11/12/09 EA Workshop Governance 29 March 2012: slide 2
  • 3. IT Governance IT governance: How Top Performers Manage IT Decision Rights for Superior results (Weill and Ross, 2004, IT Governance, HBSP) 11/12/09 EA Workshop Governance 29 March 2012: slide 3
  • 4. Key IT Governance Decisions IT Principles Decisions High-level statements about how IT is used in the business IT Architecture IT Infrastructure IT Investment and Decisions Decisions Prioritisation decisions Organising logic for data, Centrally co-ordinated, shared Decisions about how much applications, and infrastruc- IT services that provide the and where to invest in IT, foundation for the enterprise’s including project approvals ture captured in a set of IT capability. and justification techniques. policies, relationships, and technical choices to achieve Business Applications desired business and Needs technical standardisation Specifying the business need And integration for purchasing or internally developed IT applications. (Weill and Ross, 2004, IT Governance, HBSP) 11/12/09 EA Workshop Governance 29 March 2012: slide 4
  • 5. Information Principles* Information is a valuable shared institutional resource and must be managed appropriately throughout its lifetime. Information shall be available to those who need it (ideally ‘anytime, anywhere, and anyhow’) subject to security and acceptable use policies. University information must be trustworthy (relevant, accurate, timely, secure) All members of the University community are personally responsible for managing the information they create and use. Information management adds value to the University community. The status of information sources (e.g. definitive/primary, derived/secondary) must be clearly defined and only definitive/primary sources updated. Information management must comply with external statutory and regulatory requirements. Information management principles inform IT principles. There is a common vocabulary and data definition. The University is responsible for assisting staff to work in the most effective ways possible. University of Wisconsin-Madison Architecture Principles 11/12/09 EA Workshop Governance 29 March 2012: slide 5
  • 6. IT Governance Archetypes STYLE Who Has Decision or Input Rights? Business A group of business executives or individual executives (CxOs). Includes Monarchy committees of senior business executives (may include (CIO), excludes IT executives acting independently. IT Monarchy Individuals or groups of IT executives. Feudal Business unit leaders, key process owners or their delegates. Federal C-level executives and business groups (eg business units or processes); may also include IT executives as additional participants. Equivalent of the central and state governments working together. IT Duopoly IT executives and one other group (e.g. CxO or business unit or process leaders). Anarchy Each individual user. (Weill and Ross, 2004, IT Governance, HBSP) 11/12/09 EA Workshop Governance 29 March 2012: slide 6
  • 7. LJMU Federal Governance Model Monitoring Information Architecture Compliance Management Principles Review Steering Group Business Membership Infrastructure Business Applications IT Needs Membership Development IT Steering Group Programme Business Membership ‘Doing Business Membership EA’ Benefits Investment & prioritisation Methodology : MSP Methodology : ITIL 11/12/09 EA Workshop Governance 29 March 2012: slide 7
  • 8. Bolton ‘Governance by Stealth’ 11/12/09 EA Workshop Governance 29 March 2012: slide 8
  • 9. Bristol Governance Structure CONSULTATION BODIES STRATEGIC PROGRAMME BOARD UPARC (VCAG) * Programme PORTFOLIO EXECUTIVE Senior Users Management DP (Chair) Senior Suppliers + AN/GG/LH/AWP/DC/HG/TP/CN Support Management Education ICT HR Research Finance Estates Information Development ICT Prgm Prgm Prgm Prgm Prgm Prgm Prgm 11/12/09 EA Workshop Governance 29 March 2012: slide 9
  • 10. Questions • How ‘EA ready’ is your institution’s information governance set up? • How does this impact your aims in ‘doing EA’ on projects and programmes? 11/12/09 EA Workshop Governance 29 March 2012: slide 10

Notas del editor

  1. 12/11/09
  2. 12/11/09
  3. 12/11/09
  4. 12/11/09
  5. 12/11/09 Here the ISSG has completed its work & handed over to the IMSG. I think it’s important that we talk about Information Management rather than Strategy as I see a key role of this group as owning the whole space & therefore reviewing/monitoring how we’re doing in terms of managing information in a way that supports the strategy, management & operation of the organisation. To be honest, you could just as well talk about Process as Information management, but I think we’re best coming at it from the information end. IMSG membership? Chair – unknown! The ISA Project could certainly handover to it, & again the usual CIS suspects should definitely be there. Further expanding the monitoring idea – the group would receive periodic reports from ITSG & SDPB on service and programme/project delivery and would review performance in these areas. I see the ITSG very much as being responsible for the ICT service (& the kind of service KPIs Deloittes have talked about could come in here), & ITIL could be useful here, & SDPB as being responsible for development, already following the Programme Management approach. Probably as discussed meet a couple of times a year. Still see the investment/prioritisation bit as being shared between ITSG (service investment) and SDPB (development investment) – the lines will be blurred but roughly that. & last point – personally don’t see the dependence on the CIS leadership as the glue in all this as a problem – might be a bit messy, but bound to come down to people anyway, & I think effort to produce a ‘perfect’ solution would be effort wasted – will always be messy anyway.