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Introduction to Desktop Virtualization October 2009
Agenda Desktop Virtualization Overview Value Proposition Solution Challenges Pano System Case Studies Keys To Success Q & A 2/15/2010 2
Safe - Managed – Secure - Controlled Desktop Virtual  Machines Desktop Virtualization Overview Windows Desktops Windows Desktops Windows Desktops         Server ,[object Object],Office Workspace Endpoint Computing Office Workspace Server Computing Data Center Safe - Managed – Secure - Controlled ,[object Object]
Central CPU & Storage
Offline patching
Security policies
Efficient to supportDesktop OS Local Processing / Storage Security Threats Expensive to support Admin inefficiencies 2/15/2010 3
Value Proposition: Partner Economic conditions accelerating paradigm shift Desktop virtualization drives other products/services Solution shifts spend from low-margin desktop to higher margin data center  Demand creation shared by many vendors Natural extension of server virtualization investment Sales Technology 2/15/2010 4
Value Proposition: Customer Clients are tasked to do more with less, help them: Save Money and Reduce Costs Virtualization is a strategy to drive IT efficiency Save green by going green Centralized Management Faster provisioning of services and infrastructure Eliminate break/fix at the endpoint Dynamically scale, respond rapidly to changing business needs Safer and More Secure  No IP or virus threat at the endpoint Keep data in controlled data center environment 2/15/2010 5
Desktop Virtualization Challenges Desktop Virtual  Machines Windows Desktops Windows Desktops Windows Desktops Management Server Infrastructure Client Endpoint Optional Driver  Extensions: e.g., USB  Endpoint  Management Desktop  Management Required for updating OS, Drivers & Firmware Desktop Collections Connection Broker Thin Client Management 3rd Party Desktop Management Connection Broker  Minimum Thin Client requirements:  - Operating System - Drivers - Firmware VMware environment Desktop Operating  Systems Multiple Products, Overlapping Vendors 2/15/2010 6
Pano System: Complete Solution Pano Logic delivers a complete, fully integrated, and purpose-built solution	 ,[object Object],2/15/2010 7
Pano System: Zero Client Thin Client ZERO Client Endpoint  Management required for updating OS, Drivers & Firmware Requires:    CPU    Operating System    Software Agent    Break/fix repairs    Additional USB drivers    Separate management $ No CPU No OS No Software Agents No Break/fix repairs No Additional USB drivers No Separate management Multiple Overlapping Vendors 2/15/2010 8
© Copyright 2009 Pano Logic, Inc. Pano Dual Monitor What it is… USB adapter connects second monitor to a Pano device via standard USB 2.0 cable Includes graphics adapter, USB cable, DVI to VGA converter and software driver Supports up to 1920x1200 resolution (matches the resolution of primary monitor) How it works… Adapter connects to Pano device via USB port Adapter connects to monitor via DVI or VGA Appears to Windows as a separate display so window sizing “just works” Powered by DisplayLinktechnology 9
Pano System: Pano Remote Pano Remote From laptop or PC insert Pano Remote USB key AutoPlay defaults to launching Pano Remote Enter credentials into familiar Pano login screen Pano Manager connects to virtual desktop… 2/15/2010 10
Education Simplify Management Constantly reconfiguring PCs for classrooms High rate of change requires fast provisioning Equipment reliability Desire to support remote access for faculty Result Class room configuration from days to hours Desktop setup from hours to minutes Saving 75% on electricity State University with more than 25,000 students 13 separate colleges “With an IT staff of our size,we were looking to solve the constant break / fix cycle with our PCs” 	- Jeff Cunningham, Dir. of IS 2/15/2010 11
Manufacturing Many factors affected decision Acquisition costs Reduced power for backup Hostile environments Security Results Spending 50% less on h/w Run-time on backup power up by 8X in case of power outage Less downtime Access from shop floor where prior systems were prevented Manufacturing company,based in Florida  200+ employees “With a traditional PC, there’s nothing to stop someone from taking a USB drive, plugging it in, and stealing sensitive information” - Kunal Patel, IT Director 2/15/2010 12
Financial Services Driven by need for agility and security Training room provisioning Visitor access to systems/ network Results: Setting up training room now takes 1 person < 1 hour, instead of 2 people a day Greater security, as no data is local, and USB access is prevented Extended technology refresh cycle  Financial business process consultants Part of Experian “Now we can instantly change something in the training room from one day to the next without worrying about how much time it will take” - Nathan Hill, Network Manager 2/15/2010 13
Healthcare Driven by savings $300 per year/pc Additional value in admin/mgmt   Chose Zero over Thin Cost Complexity of local OS No security risk if a device is lost or stolen IT Service Level Reduced repair time from days to minutes Based in Indiana 7 Locations 1,100 Employees IT Staff of 18 “We didn’t want to worry about having to maintain any type of image on the client side” - Dave Nadler, Asst. Director, IS 2/15/2010 14
Banking Key Areas to Address Reduce travel time of IT staff Reduce S/W licensing costs Improve user satisfaction Results Deploys new users in minutes Will save $23,000 just in electricity over the next 3 yrs Desktop issues now resolved remotely, taking minutes instead of ½ to full day trips Unexpected benefit:  desktop workspace Full service financial institution in Illinois 5 Regional branch offices with 100+ employees “Users are able to access their desktop by logging in just like with their PC, so they have been comfortable from the 1st day” - Bryan Nash, Senior VP of IT 2/15/2010 15
Keys to Success: Qualifying What are your biggest challenges in managing desktops? TCO / cost-related issues Management / access, distributed environment, provisioning Security / IP, exposed end points / temporary workers How would you describe your users? Intermittent, web-based apps, client-server apps Refreshable or disposable desktops Lab or hoteling environment Single task or basic applications DEAL BREAKERS: High end graphical or heavy I/O apps 2/15/2010 16
Keys to Success: Qualifying cont’d What does your network topology look like? LAN with high speed access to the end point DEAL BREAKER: WAN or low bandwidth to the end point Do you already have virtualized servers? VMware Consult architecture guidelines to ensure proper environment How many desktops do you have? Is there already an allocated budget or project?  Established timeline? 2/15/2010 17
Keys to Success: Working with Pano Logic Key “go-to” Partners: Understand the sales process Qualify out quickly POC to Phase 1 to Phase 2 Field Events One to many PEM Communication Know your TSM Places we have had success Education Healthcare State/Local Gov Manufacturing Hospitality 2/15/2010 18
 Summary Hands down the easiest path to desktop virtualization Complete Integrated Solution ,[object Object]
Management + Desktop Driver + Zero ClientReduce operating cost by up to 70% Centralize management Improve security Engage the Pano Logic team early and often 2/15/2010 19
Questions? 2/15/2010 20
Appendix 2/15/2010 21
About Pano Logic Headquarters in Menlo Park, CA Founded in 2006 Top-tier investors: Goldman Sachs & Foundation Capital Vision:  Purpose-built for Virtualization Move all software to the server Make virtualization easy to deploy Recognized Leader: More than 10,000 Desktop Virtualizationunits shipped  Award-winning 2/15/2010 22

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Pano Logic Quick Start 100709

  • 1. Introduction to Desktop Virtualization October 2009
  • 2. Agenda Desktop Virtualization Overview Value Proposition Solution Challenges Pano System Case Studies Keys To Success Q & A 2/15/2010 2
  • 3.
  • 4. Central CPU & Storage
  • 7. Efficient to supportDesktop OS Local Processing / Storage Security Threats Expensive to support Admin inefficiencies 2/15/2010 3
  • 8. Value Proposition: Partner Economic conditions accelerating paradigm shift Desktop virtualization drives other products/services Solution shifts spend from low-margin desktop to higher margin data center Demand creation shared by many vendors Natural extension of server virtualization investment Sales Technology 2/15/2010 4
  • 9. Value Proposition: Customer Clients are tasked to do more with less, help them: Save Money and Reduce Costs Virtualization is a strategy to drive IT efficiency Save green by going green Centralized Management Faster provisioning of services and infrastructure Eliminate break/fix at the endpoint Dynamically scale, respond rapidly to changing business needs Safer and More Secure No IP or virus threat at the endpoint Keep data in controlled data center environment 2/15/2010 5
  • 10. Desktop Virtualization Challenges Desktop Virtual Machines Windows Desktops Windows Desktops Windows Desktops Management Server Infrastructure Client Endpoint Optional Driver Extensions: e.g., USB Endpoint Management Desktop Management Required for updating OS, Drivers & Firmware Desktop Collections Connection Broker Thin Client Management 3rd Party Desktop Management Connection Broker Minimum Thin Client requirements: - Operating System - Drivers - Firmware VMware environment Desktop Operating Systems Multiple Products, Overlapping Vendors 2/15/2010 6
  • 11.
  • 12. Pano System: Zero Client Thin Client ZERO Client Endpoint Management required for updating OS, Drivers & Firmware Requires: CPU Operating System Software Agent Break/fix repairs Additional USB drivers Separate management $ No CPU No OS No Software Agents No Break/fix repairs No Additional USB drivers No Separate management Multiple Overlapping Vendors 2/15/2010 8
  • 13. © Copyright 2009 Pano Logic, Inc. Pano Dual Monitor What it is… USB adapter connects second monitor to a Pano device via standard USB 2.0 cable Includes graphics adapter, USB cable, DVI to VGA converter and software driver Supports up to 1920x1200 resolution (matches the resolution of primary monitor) How it works… Adapter connects to Pano device via USB port Adapter connects to monitor via DVI or VGA Appears to Windows as a separate display so window sizing “just works” Powered by DisplayLinktechnology 9
  • 14. Pano System: Pano Remote Pano Remote From laptop or PC insert Pano Remote USB key AutoPlay defaults to launching Pano Remote Enter credentials into familiar Pano login screen Pano Manager connects to virtual desktop… 2/15/2010 10
  • 15. Education Simplify Management Constantly reconfiguring PCs for classrooms High rate of change requires fast provisioning Equipment reliability Desire to support remote access for faculty Result Class room configuration from days to hours Desktop setup from hours to minutes Saving 75% on electricity State University with more than 25,000 students 13 separate colleges “With an IT staff of our size,we were looking to solve the constant break / fix cycle with our PCs” - Jeff Cunningham, Dir. of IS 2/15/2010 11
  • 16. Manufacturing Many factors affected decision Acquisition costs Reduced power for backup Hostile environments Security Results Spending 50% less on h/w Run-time on backup power up by 8X in case of power outage Less downtime Access from shop floor where prior systems were prevented Manufacturing company,based in Florida 200+ employees “With a traditional PC, there’s nothing to stop someone from taking a USB drive, plugging it in, and stealing sensitive information” - Kunal Patel, IT Director 2/15/2010 12
  • 17. Financial Services Driven by need for agility and security Training room provisioning Visitor access to systems/ network Results: Setting up training room now takes 1 person < 1 hour, instead of 2 people a day Greater security, as no data is local, and USB access is prevented Extended technology refresh cycle Financial business process consultants Part of Experian “Now we can instantly change something in the training room from one day to the next without worrying about how much time it will take” - Nathan Hill, Network Manager 2/15/2010 13
  • 18. Healthcare Driven by savings $300 per year/pc Additional value in admin/mgmt Chose Zero over Thin Cost Complexity of local OS No security risk if a device is lost or stolen IT Service Level Reduced repair time from days to minutes Based in Indiana 7 Locations 1,100 Employees IT Staff of 18 “We didn’t want to worry about having to maintain any type of image on the client side” - Dave Nadler, Asst. Director, IS 2/15/2010 14
  • 19. Banking Key Areas to Address Reduce travel time of IT staff Reduce S/W licensing costs Improve user satisfaction Results Deploys new users in minutes Will save $23,000 just in electricity over the next 3 yrs Desktop issues now resolved remotely, taking minutes instead of ½ to full day trips Unexpected benefit: desktop workspace Full service financial institution in Illinois 5 Regional branch offices with 100+ employees “Users are able to access their desktop by logging in just like with their PC, so they have been comfortable from the 1st day” - Bryan Nash, Senior VP of IT 2/15/2010 15
  • 20. Keys to Success: Qualifying What are your biggest challenges in managing desktops? TCO / cost-related issues Management / access, distributed environment, provisioning Security / IP, exposed end points / temporary workers How would you describe your users? Intermittent, web-based apps, client-server apps Refreshable or disposable desktops Lab or hoteling environment Single task or basic applications DEAL BREAKERS: High end graphical or heavy I/O apps 2/15/2010 16
  • 21. Keys to Success: Qualifying cont’d What does your network topology look like? LAN with high speed access to the end point DEAL BREAKER: WAN or low bandwidth to the end point Do you already have virtualized servers? VMware Consult architecture guidelines to ensure proper environment How many desktops do you have? Is there already an allocated budget or project? Established timeline? 2/15/2010 17
  • 22. Keys to Success: Working with Pano Logic Key “go-to” Partners: Understand the sales process Qualify out quickly POC to Phase 1 to Phase 2 Field Events One to many PEM Communication Know your TSM Places we have had success Education Healthcare State/Local Gov Manufacturing Hospitality 2/15/2010 18
  • 23.
  • 24. Management + Desktop Driver + Zero ClientReduce operating cost by up to 70% Centralize management Improve security Engage the Pano Logic team early and often 2/15/2010 19
  • 27. About Pano Logic Headquarters in Menlo Park, CA Founded in 2006 Top-tier investors: Goldman Sachs & Foundation Capital Vision: Purpose-built for Virtualization Move all software to the server Make virtualization easy to deploy Recognized Leader: More than 10,000 Desktop Virtualizationunits shipped Award-winning 2/15/2010 22
  • 28. Selected Pano Logic Customers Healthcare Higher Education Government, Financial Services & VMware Customers 2/15/2010 23
  • 29. Solution Components: Pano Device I/O Peripherals: Three USB 2.0 ports Video Display: VGA-type video output (DB-15) Networking: 10/100 Base-T Fast Ethernet twisted pair (RJ-45) Audio: Output: Internal speaker; 1/8-inch mini jack Physical Characteristics: Height: 3.50” / 88.8mm Width: 3.50” / 88.8mm Depth: 2.00” / 51.0mm Power: Worldwide auto-sensing 100-240 VAC, 50/60 Hz Average power usage with keyboard, mouse and display connected: less than 3 watts Temperature Range: 50º to 104º F (10º to 40º C) Humidity: 20% to 80% non-condensing Regulatory Compliance: RF Interference: FCC Class B Warranty: Three-year limited warranty Security: Sensitive information protected with 128-Bit AES Encryption Nothing to Manage Zero-Client 2/15/2010 24
  • 30. USB Support USB flash drives USB mass storage devices USB CD readers/writers USB DVD readers/writers USB floppy drives USB printers USB scanners USB business card scanners USB to serial converters USB hubs USB RIM BlackBerry USB Apple iPod USB touch screen display USB smart boards Seamless support for majority of devices in majority of classes USB isochronous devices like web cams and voice handsets not yet supported See http://help.panologic.com for comprehensive list of specific devices and limitations 2/15/2010 25
  • 31. Key Benefit: Reduce TCO by up to 70%:Calculate your savings at: www.panologic.com/tco 2/15/2010 26
  • 32. Target: Cost Reduction Gartner model shows savings from Hosted Virtual Desktops of $4,500 over 3 years IT Staff time savings Hours spent upgrading/diagnosing/maintaining/supporting desktops, especially version upgrades Travel time Smarter Capital Investments No break / fix / parts replacement costs (due to no moving parts) Shared server for more efficient resource utilization Extended technology refresh cycle at the client No need for multiple copies of s/w for users’ office + home Less electricity (5w vs. 150w+) Cost of End-user Downtime – estimated at 88% less 2/15/2010 27

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