1. Engage For Success – Leeds Practitioners
– July 10th 2012
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2. Welcome!
• Welcome – O2, Matt Ward
• Introduction & Engage For Success Update – Cathy Brown
• Practitioner Group update – Stella Power
• The Four Enablers, exercise - All
• Engagement Challenges – All
• The practitioner group & next steps
• Close
#E4SLeeds
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4. Adam Balon, Co-Founder, Innocent
Adam Crozier, CEO, ITV Karen Boswell, MD, East Coast Rail
Alex Gourlay, CEO, Alliance Boots Lord O'Donnell, Former Head of Home Civil Service
Amyas Morse, Auditor General, NAO Marc Bolland, CEO, M&S
Andrew Moss, CEO, Aviva Martin Temple, Chairman, EEF
Andy Harrison, CEO, Whitbread Moya Greene, CEO, Royal Mail
Anne Gibson, President, PPMA Nigel Stein, CEO, GKN
Anthony Jenkins, CEO, Barclays Paul Drechsler, CEO, Wates Group
Bob Kerslake, Head of the Civil Service Paul Noon, General Secretary, Prospect
Brendan Barber, General Secretary, TUC Peter Rogers, CEO, Babcock
Carolyn Downs, CE, Local Govt Assoc Peter Sands, CEO, Standard Chartered
Charlie Mayfield, Chairman, JLP Peter Searle, CEO, Adecco Group UK & Ireland
Chris Browne, MD, Thomson Airways Richard Baker, Chairman, Virgin Active
Chris Hyman, CEO, Serco Ronan Dunne, CEO , O2
Dame Gill Morgan, PS for the Welsh Assembly Government Rona Fairhead, Group CE, Financial Times Group
David Frost, Director General, British Chamber of Commerce Simon Walker, Director General, IoD
David Nicholson, CE, NHS Sir Martin Sorrell, CEO, WPP
Ed Sweeney, Chairman, ACAS Sir Peter Housden, PS for Scotland
Ian King, CEO, BAE Sir Stephen Bubb, CE, Acevo
Ian Livingston, CEO, BT Sir Suma Chakrabarti, Permanent Secretary, MoJ
Ian Powell, Chairman & Senior Partner, PwC Sir Win Bischoff, Chairman, Lloyds
Ian Sarson, CEO, Compass Group Stephen Howard, Chief Executive, BITC
Jane Wilson, CE, CIPR Steve Elliott, Director General, CIA
John Cridland, Director General, CBI Steve Mogford, CEO, United Utilities
John Hannett, General Secretary, USDAW Tim Melville-Ross, Chairman, HEFCE
John Neill, Group CE, Unipart Tim O’Toole, CEO, First Group
John Walker, Chairman, FSB Will Hutton, Executive Vice Chair, Work Foundation
6. Our Purpose
Engage for Success is a movement committed to the idea that there is a better way to
work; a better way to enable personal growth, organisational growth and ultimately
growth for Britain by releasing more of the capability and potential of people at work.
We want to grow awareness about the power and potential of employee engagement.
We want to provoke people to think and to learn more about it. And above all we
want individuals and organisations to take action, secure in the proof that it works and
passionate about its importance.
We provide evidence, case studies and points of view about how employee
engagement drives performance and productivity to achieve growth, to make the case
for action. We support people in the workplace with practical tools and ideas they
need to take action; and we hope to inspire people to get involved in our movement
by facilitating access to like minded communities, experts and leaders.
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7. The Practitioner Group
Why we’re here
– Share and help each other with engagement challenges
– Learn about the task force areas of focus and contribute
– Get connected – grow & accelerate our practitioner movement
Cathy Brown – Community Manager Core Practitioner Team
Sharon Darwent, BT
Stella Power, Cabinet Office
David Littlechild – Lloyds Banking Group
Mark Gregory – BAE Systems
Raffaela Goodby – Birmingham Council
Richard Hortop – Serco
Tom Keeney - BT
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9. Practitioner Events
8 have been held, with a further 5 currently
booking to run before mid July – just over 200 people
have been able to attend an event
4 events already planned for September/October Highlands/Islands
Follow up events planned in the autumn for: Falkirk
Kent, Birmingham, Wales, Sunderland
Edinburgh
Feedback is overwhelmingly positive Sunderland
Belfast Leeds
The format for an initial meeting has been tested Preston
and a downloadable pack is now in production to
Manchester
enable groups to run meetings without central
Birmingham
support Cardiff
Kent
Events held
Events now booking Cornwall
Events planned London
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10. Grow & Accelerate
Regular newsletter
Practitioners contributing to
web content gathering teams
Practitioners coming forward to
share case studies & stories
Venue/event hosting offers
Spreading the word – telling their colleagues, using social media, generating
conversations
Connections with the guru group
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11. The Practitioner Group - Our Plan
• Social Networking – getting together on Linked In,
Twitter, Facebook, encouraging the conversations
• Master-classes – online, technology provided by
BT, pilot June 28th at 12, David Macleod talking
about Engaging Managers
• Buddying and mentoring – mentoring groups
already in pilot (Stella)
• Open Days
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14. Your Company’s Engagement Journey, where are you?
HIGH ENGAGEMENT
TRANSACTIONAL TRANSFORMATIONAL
ENGAGEMENT ENGAGEMENT
• Estimated by the CIPD to be • Estimated by the CIPD to be
about 75% of organisations about 25% of organisations
currently running Employee currently running Employee
Engagement programmes. Engagement programmes.
• Engagement is associated • There is a focus on
TRANSACTIONAL its
with the survey and sustaining and growing
follow-up action plans. In engagement that is integral
more capable organisations,
ENGAGEMENT
these are well integrated
to the organisation’s
culture.
with their business planning
cycle and performance • While the survey is a key
management tools, and with measurement tool, it is not
high level sponsorship from at the core of the
the top. engagement programme,
and more will be made of
• Communications around techniques in the workplace
engagement will relate to instil a culture of
primarily to survey results or engagement permanently.
action plans.
LOW ENGAGEMENT
Source: Towers Watson - adapted from MacLeod D & Clarke N (2009) Engaging for Success: A Report to Government. Dept for Business, Innovation and Skills.
15. Our engagement challenges
What are our engagement challenges?
Where are we? What’s your Bringing it together
challenge?
Transactional to What’s common?
transformational 1 minute What’s surprising?
Don’t speak Key themes
High engagement Get feedback
to low engagement 5 mins
Move on
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16. Social Media
Supporting the development of our community and aiding communications
Blog - sharing updates, guest bloggers
@Engage4Success #E4S and more
Company page and 4 groups
• Task Force 13 Early days – reaching out to individual
• Practitioners 211, employees
• Gurus 176
• Open group 85
Engage for Success Youtube Various sharing sites - being where our
channel sharing updates and audience is.
other videos
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18. Mentoring/Buddying/Open Days
Open Days
Buddying
Mentoring
Organisations
Small, informal
Structured opening their doors
support groups,
friendships on a one to non-competing
meeting on a regular
to one basis to gain organisations to
basis to provide
expertise and come and see how
support, challenge
support they work, sharing
and inspiration
their methods
Pilots are already running
We are learning the pitfalls and the best ways to do these
Buddying groups in Cardiff underway and Lloyds, BT and Serco up for Open Days
We need more!
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19. What can you offer?
Buddying Mentoring Open Days
Small, informal support Organisations opening their
Structured friendships
groups, meeting on a doors to non-competing
on a one to one basis to
regular basis to provide organisations to come and
gain expertise and
support, challenge and see how they work, sharing
support
inspiration their methods
In our groups – let’s get talking…
What you are looking for, what you have to offer
Set up a date! Or two!
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