2. Enviro Now | October2011
Dear Residents, we at Vatika City are committed to continuously improve our service delivery so as to meet your needs. This
newsletter is our Endeavour to offer yet another platform to bring Enviro Team and Vatika City residents together.
Residents Views
Gardenia Street– Gardenia Street is an important approach lane for residents of Aster, Accacia, Primrose, Marronier and Sovereign
blocks and it has been planned to be made one-way however, implementation will happen after the project team leaves the premises.
This will ensure that heavy vehicles carrying raw material do not travel all over the city. Till then all residents are requested to bear with
us and adhere to traffic rules.
Wrong Parking –Designated parking slots with appropriate parking stickers have been allotted to all the residents, the guard on duty
ensures that only cars with stickers enter the basement. Though it is noticed that residents park wrongly which at times is not under the
control of the security guard. Therefore, as an added facility the guard will maintain details of the car parked wrongly which
subsequently will be provided to the residents to sort matter thereafter
Community Signages –Common area signage’s have recently been placed as reminders for everyone to follow speed limits, do not
pluck flowers, keep city clean etc. It’s an appeal to all residents to kindly follow these simple rules and contribute in making Vatika City
a beautiful place to live in.
Water Testing Report –We wish to inform you that water purification procedures are working fine in the City and water testing from
Government authorized laboratories is done quarterly. The last test report was circulated via email to the residents in the month of
August 2011. Going forward copies of the test reports will be placed on the notice boards every quarter.
Improvement in the Electricity Supply –Since electric supply to Vatika City is provided by DHVBN substation through an 8 km long
feeder line, there have been number of faults in the feeder line during the last summer/monsoon months. To overcome this recurring
problem we have instituted a systematic defect investigation and repair action plan. As per the plan, the defective Grid Operated
switches, ABC cable junctions, coupling assemblies, earthing equipment and insulation isolators in the transmission lines are being
checked and repaired/replaced. The feeder line is now under regular surveillance by our special task force, which has reduced tripping
frequency resulting in less DG sets usage. This has reduced the overall costs and has enhanced availability of power from DHVBN.
Improvement in Security Services –A number of measures have been initiated by us for improvement in security services. The
control of all access points is now with one Security agency to improve accountability. Security supervisor strength has been
augmented to meet the requirement. Regular training on soft skills and duty awareness is being imparted. Review of the guard
deployment and reporting procedures have already been carried out. Please remember that the Security staff is there for your safety,
we seek your cooperation to allow them to fulfill their duties.

3. Iris Rows
Slates on Façade –Vatika City has been lately facing a problem of slates falling off from the façade raising safety concerns. It has
always been our endeavor to maintain the world class ambience and look of Vatika City. Hence, it was decided that an alternative
method/material be used to give the same look as slates on the façade but with assured safety. It was with this aim that the removal of
slates was initiated. We are still in the process of identifying the correct solution and a number of methods have been experimented
with. We assure you that our designers and architects will use the best and safe alternative to maintain the world class looks of the city.
Enviro Initiatives
Press Coverage of the Event
Fire Drill – Recently a fire fighting drill was organized in Vatika City with active participation of the Gurgaon Police, Fire brigade and
Ambulance services. As part of the drill, Fire fighting capability of the system installed in the City was tested and drill of search team/fire
fighting team and casualty evacuation team was practiced. A demonstration of fire extinguisher usage was also conducted for the
residents. We are grateful to Mr Sihag, Chief Fire Officer Gurgaon who addressed the gathering and gave a small talk on the fire
prevention and fighting techniques.

4. Independence Day Celebrations
Diwali Mela and Dandiya Night
Yoga and Tennis Classes –Enviro organizes regular Yoga and Tennis coaching classes in the City for your benefit. Classes are
conducted three days a week at nominal charges. Yoga batches commence at 7:30 am on Mondays, Wednesdays and Fridays. There
are two batches of Tennis coaching, three times in a week starting at 4:30 pm. For details please contact Mr Deepak Das, Event
Manager (M-9871748922).
Central Security control Room –A Central Security Control room has been set up to remotely keep an eye on critical security areas
with the help of CCTV cameras that have been installed at strategic locations in the City. The objective is to ensure early detection and
to organize quick action / relief in an event of any exigency. This control room is operational 24 x 7 .
Central Client Service Cell –A central client service cell has been constituted to address client concerns and henceforth there will be a
one point contact for all your complaints.
All residents are requested to register complaints at our
Client Service Cell no - 0124-4976840.
The complaint registration number will be automatically sent to your mobile, which would be the reference number for feedback.
Rectification work on registered complaints would be carried out as per the predetermined time slots.
Operational Highlights
Damage to the Children Play Area by Irrigation Department –Status of children play area which was recently damaged by Irrigation

5. Department and proposed further action are given below as communicated by Vatika Ltd., the Developer of Vatika City.“ A few years
ago, during our rounds to Vatika City, we noticed this piece of land and decided to apply for permission's to use this space as a
children’s play zone area which in turn freed the parks within the colony as green areas vis-à-vis constructing play areas within them.
Importantly, this piece of land, sandwiched between Uppal Southend and our colony could have become a dwelling space for migrant
labor had Vatika not applied for the necessary permission, later on Permission was applied for and granted to Vatika by the Water
Supply Department. The permission includes erecting of fences, concreting surfaces, and making use of the space as long as there are
no permanent structures”. We request the residents to refrain from communicating to various unrelated authorities which may only
prolong or affect the validation of permission already in place. The common purpose is to maintain the space well and use it as a play
zone.
ATM and Retail –A retail area is under development in the western corner of Vatika City. The retail shops have been allocated and
very soon you will have Archies, Nivedyam, Needs Supermarket operational to name a few. Space for an ATM ex HDFC bank has also
been earmarked near the exit gate and this ATM will soon be functional.
Vatika City Entrance
Entry Tags for Vehicles –The new entry gate with an automated boom barrier has been opened for use w.e.f 15 Jun 2011. This boom
barrier has a dedicated lane to facilitate unrestricted entry to residents and will help us to strengthen the security system. The boom
operates automatically by sensing a Smart Tag fixed on the windscreen of the resident’s vehicles. One tag is being issued against each
allotted parking. Approximately 50% of the residents who have purchased smart tags so far are presently availing the facility of the
automated boom barrier and enjoying unrestricted entry into Vatika City. We request all residents to procure Smart Tags and make use
of the automated boom barrier. This will improve quality of life and make Vatika City a safer place to live in. Smart Tags are available to
be purchased from the Facility Office on all working Days from 1000 Hrs to 1700 Hrs @ of Rs. 475.00 per first tag and Rs. 265.00 for
additional Tags.
Critical CAPEX Requirements
Installation of ARD in Lifts –Automatic Rescue Devices (ARD) have been planned to be retrofitted in 66 lifts at Vatika city, which were
without ARDs. Subsequent to negotiations, we have placed an order on OTIS (the OEM), to undertake the retro fitment task. The
implementation of the purchase order is under process in a phased manner and is expected to be completed soon. In view of the
above, it is reiterated that the apartment allottees deposit their contribution towards ARD expenditure @ Rs 3.22 per Sq Ft. by due
date.
STP –We would like to re-iterate that STP (Sewerage Treatment Plant) was installed at Vatika City as per directions of the regulatory
authorities since this was made mandatory and the treated water is re-cycled and used for horticulture/irrigation. We would like to thank
the owners who have already paid their contribution of the expenditure and would request all others to do so @ Rs 3.30 per Sq Ft of
super area by due date.
DO’s and Don’t
Adherence to Traffic Rules Within the City –Additional traffic signages for ease of traffic flow within the complex are being put up

6. wherever required. It is requested that traffic rules be adhered to by all members and an example be set up for outsiders to emulate.
Vehicle Parking –Parking of vehicles to be done in designated areas only. Residents are requested not to park their vehicles in the
areas earmarked for guest vehicles.
Security Passes for Servants –Kindly ensure that all domestic servants/drivers are in possession of valid security passes.
Conduct of Drivers –Drivers have been found loitering around the complex during their free time. Security staff has been instructed to
check such occurrences and restrict their movements. Driver’s rooms have been made available for their convenience. It is requested
that the drivers be suitably counseled to adhere to security instructions.
Discipline of Servants –Kindly intimate the Facility Office in case services of any household servant are being terminated by you on
grounds of discipline/misconduct.
Handling of Pets –It has been experienced that some residents are allowing their pets to dirty common areas such as green areas and
lift lobbies. We would request you to kindly train your pets and take them out to designated areas only.
enviroindia.in
For any enquiries, you may reach us at: enviro@vatikagroup.com