2. Energy AwarenessEnergy Awareness
IntroductionIntroduction
Darcy Pace BA Hons Dip HI HEADarcy Pace BA Hons Dip HI HEA
Marc Brooker Dip DEA C&G 6176Marc Brooker Dip DEA C&G 6176
Danny Bennett Dip DEA C&G 6176Danny Bennett Dip DEA C&G 6176
EPCs and EA for StockEPCs and EA for Stock
Since November 2009Since November 2009
2008 EA visits as of May 20132008 EA visits as of May 2013
4161 EPCs visits as of May 20134161 EPCs visits as of May 2013
6. EPCEPC
Oct 2008 EPBD Article 7Oct 2008 EPBD Article 7
Sold RentedSold Rented (now some holiday lets)(now some holiday lets)
Rates Property from 0 - 100Rates Property from 0 - 100
Gives RecommendationsGives Recommendations
on improvementson improvements
7. Average Rating in the UK is now 60Average Rating in the UK is now 60
GreenSquare has set a high target to haveGreenSquare has set a high target to have
all properties at minimum of 65 and anall properties at minimum of 65 and an
average of 70average of 70
Which would make homes more affordableWhich would make homes more affordable
to heat, have lower carbon emissions,to heat, have lower carbon emissions,
more efficient to heat and lower demandsmore efficient to heat and lower demands
on fossil fuelson fossil fuels
•EPCs are done to all void properties and inEPCs are done to all void properties and in
conjunction with EA visitsconjunction with EA visits
•GreenSquare aim do all EPCs in 5 yearsGreenSquare aim do all EPCs in 5 years
8. What does an EPC consist ofWhat does an EPC consist of
Calculate the volume of the dwellingCalculate the volume of the dwelling
Work out how hard the heatingWork out how hard the heating
systems has to work andsystems has to work and
How quickly that heat leaks outHow quickly that heat leaks out
= the rdSAP rating= the rdSAP rating
9. Low SAPLow SAP
If the DwellingIf the Dwelling
Falls below 65Falls below 65
SAP we areSAP we are
tasked withtasked with
finding a costfinding a cost
effective wayeffective way
of raising theof raising the
Rating to 65 orRating to 65 or
aboveabove
10. The ChallengeThe Challenge
18% of Avon & Marden Stock 132818% of Avon & Marden Stock 1328
Dwellings are estimated to be belowDwellings are estimated to be below
65 SAP65 SAP
Isis is Much lowerIsis is Much lower
A Task Which is
being met with
enthusiasm
11. Common Improvements to raiseCommon Improvements to raise
SAP ratingSAP rating
InsulationInsulation – walls solid & cavity insulated plaster board– walls solid & cavity insulated plaster board
Heating controlsHeating controls – programmer room stat TRV– programmer room stat TRV
Blocking open ChimneysBlocking open Chimneys
Removing Gas FiresRemoving Gas Fires
Adding FNSHAdding FNSH
Fuel SwitchingFuel Switching
RenewablesRenewables
CFL – Low Energy Light BulbsCFL – Low Energy Light Bulbs
Upgrading Hot Water Tanks – Stat and FoamUpgrading Hot Water Tanks – Stat and Foam
Windows – Low E detectors, post 2002Windows – Low E detectors, post 2002
Draught proofingDraught proofing
A rated boilersA rated boilers
Renewables and LZCRenewables and LZC
17. Energy Advice VisitsEnergy Advice Visits
Fighting Fuel PovertyFighting Fuel Poverty
Darcy Pace Marc Brooker & Danny Bennett
18. Visits – How they happenVisits – How they happen
• Tenant requestsTenant requests
• Electrically heated homesElectrically heated homes
• PRCPRC
• Target sub 65 SAPTarget sub 65 SAP
To date 2008 Visits – May 2013To date 2008 Visits – May 2013
19. Advice given on VisitsAdvice given on Visits
• 10% of Income10% of Income
• Is the Heating System understoodIs the Heating System understood
• TariffsTariffs
• Prepayment / RecalibrationPrepayment / Recalibration
• How much are you paying on Bills – contactHow much are you paying on Bills – contact
suppliersupplier
• Read and report meter readingsRead and report meter readings
• Renewables / south facingRenewables / south facing
• Bespoke advise to suit lifestyle and dwelling asBespoke advise to suit lifestyle and dwelling as
well as heating type gas electric oil etc.well as heating type gas electric oil etc.
20. • No more cheap fuel extra layerNo more cheap fuel extra layer
• Ventilation / condensationVentilation / condensation
• Foil behind radsFoil behind rads
• Draft proofingDraft proofing
• Blackout curtainsBlackout curtains
• Air circulation obstructing heat flowAir circulation obstructing heat flow
• Explain immersion - leafletExplain immersion - leaflet
• Explain NSH - leafletExplain NSH - leaflet
• Water meter – rule of thumbWater meter – rule of thumb
• Oil Direct DebitOil Direct Debit
• The perception NSH are costly to runThe perception NSH are costly to run
21. • Energy saving bulbsEnergy saving bulbs
• Tumble dryerTumble dryer
• Understand Energy LabelsUnderstand Energy Labels
• Filling the kettleFilling the kettle
• TV Standby – TV Power DownTV Standby – TV Power Down
• Shower / BathShower / Bath
• Owl MonitorOwl Monitor
22. MoneyfriendMoneyfriend
• Part funding the CABPart funding the CAB
• Expert Tariff AdviceExpert Tariff Advice
• Debt CounsellingDebt Counselling
• Arrange Water MetersArrange Water Meters
• BudgetingBudgeting
23. EAs in Partnership with
C.A.V.E and MP Simon
Hughes
Demonstrating our thermal
imaging camera – a useful
tool in spotting heat loss
28. Renewables / LZCRenewables / LZC
TechnologiesTechnologies
• Solar Photo VoltaicSolar Photo Voltaic
• FITsFITs
• 2 Kwh Systems2 Kwh Systems
• 45˚ of South45˚ of South
GreenSquare's Methuen Park
office has recently had 204
Solar PV (photovoltaic)
panels installed over three
roof pitches. the panels
amount to 49.98kW –
providing 41.5% of our
energy needs
29. Solar ThermalSolar Thermal
• Hot Water GenerationHot Water Generation
• RHIRHI
• 3-4 beds with High3-4 beds with High
Hot water NeedsHot water Needs
31. Ground & Air Source Heat PumpsGround & Air Source Heat Pumps
•Remote / Off Grid / oil and electric heated
•Ground – not cost effective to retrofit
•Air to Air and Air to Water
•1 Kwh to 4 Kwh
34. Green Deal & ECOGreen Deal & ECO
• ECO more relevant than Green DealECO more relevant than Green Deal
• Debit on electric meterDebit on electric meter
• Debit on houseDebit on house
• Interest at 7%Interest at 7%
• Very poor take upVery poor take up
35. • FITsFITs
• Green DealGreen Deal
• RHIRHI
• Smart MetersSmart Meters
Penalties for Low SAP score Letting or
36. Should I SwitchShould I Switch
??
and how to go about itand how to go about itDarcy Pace Marc Brooker Danny Bennett
37. THE BIG DON’TSTHE BIG DON’TS
Door Step Sign Ups
They get paid £50 per sign up which you could get in cash
back and YOU ARE NOT normally put on the best tariff
Signing up for rewards
You normally end up paying more to pay for these gifts !
38. Is it time to Switch YesIs it time to Switch Yes
or Noor No
If you have never switched then yesIf you have never switched then yes
If you have switched recently then do aIf you have switched recently then do a
comparison to checkcomparison to check
If you are tied in and they have put theirIf you are tied in and they have put their
prices up you are allowed to switchprices up you are allowed to switch
Only if you are on a fixed tariff with exitOnly if you are on a fixed tariff with exit
fees is costly to switchfees is costly to switch
39. What DO I Have to DOWhat DO I Have to DO
Gather your informationGather your information
how much you pay per month / year or the best is Kwh PAhow much you pay per month / year or the best is Kwh PA
Meter Reading on Switching DayMeter Reading on Switching Day
A few comparisons which take a fewA few comparisons which take a few
minutes eachminutes each
40. Switch & get added cashbackSwitch & get added cashback
use a comparison siteuse a comparison site
Tell it where you liveTell it where you live
much info as possiblemuch info as possible
about your energy billsabout your energy bills
It is best to know howIt is best to know how
many Kwh you use permany Kwh you use per
year to get the mostyear to get the most
accurate comparisonaccurate comparison
42. Most Popular SitesMost Popular Sites
Energyhelpline -Energyhelpline - which pays £15 cashbackwhich pays £15 cashback
SimplySwitch -SimplySwitch - £40 cashback£40 cashback
Moneysupermarket -Moneysupermarket - £30 cashback£30 cashback
Uswitch -Uswitch - 12 bottles of wine (worth c. £40)12 bottles of wine (worth c. £40)
43.
44.
45.
46.
47. How Long does it takeHow Long does it take
within 45-90 days you get paid cashbackwithin 45-90 days you get paid cashback
Don't worry too much about switching.Don't worry too much about switching.
Only customer service, billing and, mostOnly customer service, billing and, most
importantly, prices change. The pipes,importantly, prices change. The pipes,
circuits, wires, safety coverage andcircuits, wires, safety coverage and
actual gas and electricity flowing throughactual gas and electricity flowing through
your home are all the same.your home are all the same.
48. The new supplier performs the switch,The new supplier performs the switch,
and all you do is take a meter reading. Ofand all you do is take a meter reading. Of
course, there've been many switchingcourse, there've been many switching
'horror stories' and sadly these still'horror stories' and sadly these still
happen, but for most it's a smoothhappen, but for most it's a smooth
process.process.
49. Switch to monthly direct debitSwitch to monthly direct debit
save you 5-10%,save you 5-10%,
Do a meter reading every timeDo a meter reading every time
Under paying will lead to a large bill and over payingUnder paying will lead to a large bill and over paying
means they have more of your moneymeans they have more of your money
Internet tariffInternet tariff
10% cheaper over the standard tariff10% cheaper over the standard tariff
Paperless BillPaperless Bill often discountedoften discounted
Avoid pre-payment meters if you canAvoid pre-payment meters if you can
Those on pre payment meters pay more howeverThose on pre payment meters pay more however
some people like them for budgeting reasonssome people like them for budgeting reasons
50. Consider a financial hardship tariffConsider a financial hardship tariff
These are not always Cheaper then online tariffsThese are not always Cheaper then online tariffs
Grab £1,000s of grantsGrab £1,000s of grants
There's a vast range of grants available for improving
home heating and insulation, just go to the Energy Saving
Trust's Energy grant search. Grants are available for all
types of home improvement.
51.
52. Use less energyUse less energy
It's not just which company you pay, but how muchIt's not just which company you pay, but how much
you use. Cutting energy is a mix of big and littleyou use. Cutting energy is a mix of big and little
things.things.
Turn down the thermostat and wear jumpers, turnTurn down the thermostat and wear jumpers, turn
lights off when you leave a room, use energylights off when you leave a room, use energy
saving light bulbs, defrost the fridge and check it'ssaving light bulbs, defrost the fridge and check it's
not on too high, don't leave electrical goods onnot on too high, don't leave electrical goods on
standby.standby.
For more info, see theFor more info, see the Energy Saving TrustEnergy Saving Trust
website.website.
55. Press down MENU
button for a few
seconds and the
word Qwizdom
will appear.
Turn on keypad
56. 1. Select your
ALPHABETIC,
NUMERIC or TRUE/
FALSE option.
2. Then press SEND key.
Double arrow
button on top left.
3. √ X will appear on the
screen of the remote
to show you have
answered.
How to answer…
57. Name 1 of the 3 main things
looked at during an EPC
A) Cracks
B) Light switches
C) Outside lighting
D) Heating System
58. What is the Average UK SAP
A) 43
B) 50
C) 47
D) 100
60. What is Fuel poverty
A) When your bill is over £200
B) When your energy costs are higher
then average
C) When your energy costs are more then
10% of your income
D) When you are in debt to the energy
company
61. Name 3 Energy Saving TIPs
that are given on visits
A) Don’t fill kettle up
B) Burn wood on an open fire
C) Use Black out Curtains
D) Heat only one room
E) Don’t use Stand by on
appliances
62. Name 3 Type of Renewables
A) Solar PV
B) Combined Heat and Power
C) Solar Thermal
D) Wind Turbines
E) Ground Source Heat Pumps
63. Why are Door Step
Switches Bad
A) It takes longer to switch
B) You wont get the best tariff
advice or cash back
C) You have to use direct debt
D) You wont have to do meter
readings
64. Name a comparison Site
and the Reward
A) Best Comparison - £45
B) Compare the Meercat - £40
C) U switch - £40 worth of wine
D) Most Cash Back – £35
65. What information do you
need to gain the most
accurate comparison
A) Total annual Kwh used
B) Monthly direct debit
C) Yearly spend
D) Low, medium or high user
