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Word of Mouth Guillaume Ereteo you should follow me on twitter @ereteog
Viral video "A viral video is one that becomes  popular through the process of internet sharing, typically through video sharing websites and email" Wikipedia
How many of these videos have you ever seen? ,[object Object]
None?
More than 10?
More than 50?
emotional intelligence ,[object Object]
Empathy & viral emotions ,[object Object]
 
smile, laugh
So sweety Protect species http://www.youtube.com/watch?v=cXXm696UbKY http://www.youtube.com/watch?v=UjXi6X-moxE
anger / fear Protect individual
sadness / suffering Protect individual
Happyness, love, friendship, rire
Be original ,[object Object]
"We are wired to connect" Goleman
Identity, membership sentiments, opinions.
Sharing feelings
Sharing opinions
Weapon of massive virality Counter sens of natural feelings
Surprise for lasting impression
The key? understand the emotional engagement of your audience! Emotion, Engagement and Internet Video   [Bardzell et al 2008]
how? ,[object Object]
Viral communication n time     n time
Viral ads ,[object Object]
Self promotion ,[object Object],http://www.youtube.com/watch?v=MytfhzcSF-Y
messages ,[object Object],Global Warming
SKEMA  
Business school  
Viral game
 
Succes story made in Orange
 
Comparison Let people compare themselves
Smart and simple viral campaign by IKEA ,[object Object]
Make it interactive ,[object Object]
So make it social! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Social media influence
71% of people share recommendations The Razorfish Social Influence Marketing Report
I want to go to the cinema Which film should I watch
 
[object Object],Little emotional drop
A consequence ,[object Object],[object Object]
A cause ;) ,[object Object]
A cause ,[object Object]
A consequence ,[object Object],[object Object]
The Razorfish Social Influence Marketing Report
Example of key influencer
Example of social influencer
Example of known peer influencers
 
The  buzz golden rule : there is no rule!
TO DO 
define and characterize the targeted community ,[object Object],[object Object],[object Object],[object Object],[object Object]
your word of mouth ,[object Object],[object Object],[object Object],[object Object]
references ,[object Object],[object Object],[object Object]
[email_address] http://www.slideshare.net/ereteog http://www.twitter.com/ereteog
Social media  -  word of mouth course
Social media  -  word of mouth course
Social media  -  word of mouth course
Social media  -  word of mouth course
Social media  -  word of mouth course
Social media  -  word of mouth course

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Social media - word of mouth course