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Pmo Webinar Gerard Hill Adapted

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Rafael Esnarriaga

This webinar discusses the project management office (PMO) as a business solution. It provides an overview of the PMO's roles in providing oversight, control and support of projects. The webinar describes common PMO functions including practice management, infrastructure management, resource integration, technical support, and business alignment. It also discusses stages of PMO development and considerations for PMO implementation.

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Webinar: The Project Management Office: A Business Solution November 5, 2007 11:00 am ā€“ 12:30 pm Please note: The audio portion of this webinar is only accessible through the telephone dial-in number that you received in your registration confirmation email.
Gerard M. Hill Principal Hill Consulting Group [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]
About Hill Consulting Group ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],About Computer Aid, Inc. (CAI)
The Project Management Office: A Business Solution
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Work Efforts in the Project Management Environment
The Project Management Environment Copyright Ā© Hill Consulting Group, 2007 INTERNAL EXTERNAL PMO Project Environment Business Environment PROJECT TEAM (Technical Staff) PMO Support Staff PROJECT MANAGER PROJECT EXECUTIVE Project Sponsor CUSTOMER BUSINESS UNITS VENDORS, SUPPLIERS & CONTRACTORS REGULATORY & GOVERNMENT AGENCIES EXECUTIVE CONTROL BOARDS TECHNICAL STEERING COMMITTEES Business Managers & Support Staff Technical Managers & Support Staff Customer Business Managers & Staff Customer Project Managers & Teams
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reasons for Establishing A PMO Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Roles of the Project Management Office Copyright Ā© Hill Consulting Group, 2007
The PMO Competency Continuum Copyright Ā© Hill Consulting Group, 2007 STRATEGIC ALIGNMENT BUSINESS INTEGRATION PROCESS SUPPORT PROCESS CONTROL PROJECT OVERSIGHT Stage 3 STANDARD PMO Establish capability and infrastructure to support and govern a cohesive project environment Stage 2 BASIC PMO Provide a standard and repeatable PM methodology for use across all projects Stage 1 PROJECT OFFICE Achieve project deliverables and objectives for cost, schedule and resource utilization Stage 4 ADVANCED PMO Apply an integrated and comprehensive project management capability to achieve business objectives Stage 5 CENTER OF EXCELLENCE Manage continuous improvement and cross-department collaboration to achieve strategic business goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],People in the Project Management Office Copyright Ā© Hill Consulting Group, 2007 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],INFRASTRUCTURE MANAGEMENT RESOURCE INTEGRATION TECHNICAL SUPPORT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BUSINESS ALIGNMENT 20 Project Management Office Functions Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],Methodology Set-Up and Current Practices Examinationā€”Life Cycle Solutionā€”Methodology Implementationā€”Methodology Managementā€”Technical and Business Process Integration PM Tool Evaluation and Selectionā€”PM Tool Implementationā€”PM Tool Management Project Standards Managementā€”Project Metrics Deploymentā€”Project Benchmarking PM Information System Set-Upā€”Project Reporting and Document Managementā€”Project Library and Archives Managementā€”Knowledge Space Set-Up and Management PMO Functions ā€“ Practice Management Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],PM Policy Formulationā€”Executive Control Boardsā€”Technical Steering Committeesā€”PMO Charterā€”Project Manager Authorityā€”Project Classification Individual Project Management Competencyā€”Organizational Project Management Capabilityā€”Enterprise Project Management Maturity PMO Structure Managementā€”Project Structure Managementā€”Stakeholder Participation Management PM Information System Set-Upā€”Project Reporting and Document Managementā€”Project Library and Archives Managementā€”Knowledge Space Set-Up and Management PMO Functions ā€“ Infrastructure Management Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],Resource Acquisitionā€”Resource Assignmentā€”Resource Deploymentā€”Resource Performance Managementā€”Resource Assignment Closeout Training Program Set-Upā€”Training Program Development and Managementā€”Training Program Evaluation Project Professional Career Path Developmentā€”Career Planningā€”Professional Certification Leadership Developmentā€”Project Team Formation Supportā€”Team Building Supportā€”Project Team Performance Management and Evaluation PMO Functions ā€“ Resource Integration Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],Mentoring Program Set-Upā€”Mentor Qualificationā€”Mentoring Program Management Project Planning Capabilityā€”Project Work Plan Facilitationā€”Project Plans Guidance and Administration Audit Program Set-Upā€”Auditor Qualificationā€”Audit Process Developmentā€”Audit Management Project Recovery Program Set-Upā€”Recovery Action Developmentā€”Recovery Management PMO Functions ā€“ Technical Support Copyright Ā© Hill Consulting Group, 2007
[object Object],[object Object],[object Object],[object Object],Project Portfolio Management Set-Upā€”Project Selectionā€”Project Integration in Portfolioā€”Project & Portfolio Reviewsā€”Portfolio Attrition Customer Relationship Managementā€”Customer Contracts Managementā€”Customer Satisfaction Management Vendor Relationship Managementā€”Vendor Acquisition Managementā€”Vendor Performance Management Integrated Business Solutionsā€”Business Collaborationā€”PMO Business Fulfillment PMO Functions ā€“ Business Alignment Copyright Ā© Hill Consulting Group, 2007
PMO Implementation Prerequisite Work Copyright Ā© Hill Consulting Group, 2007 Preliminary PMO Charter Business Needs Determination Organization Culture Evaluation Determine PMO Functionality Plan PMO Implementation PMO Resource Requirements Current Practices Assessment PMO Structure and Alignment Stakeholder Analysis
GERARD M. HILL The Complete Project Management Office Handbook Second Edition ā€“ Auerbach Publications, 2007 (752pp) Copyright Ā© Hill Consulting Group, 2007 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HILL CONSULTING GROUP ProjectPRISMā„¢ Project Management Methodology Version 2.1 ā€“ April 2008 Copyright Ā© Hill Consulting Group, 2007 ,[object Object],[object Object],[object Object],[object Object]
Questions?
[object Object],[object Object],[object Object],[object Object]
[object Object],WWW.ITMPI.ORG / EVENTS Mar. 4 Tampa, FL Mar. 11 Pittsburgh, PA Mar. 27 Orlando, FL Apr. 3 Toronto, ON Apr. 8 Princeton, NJ Apr. 10 Washington, DC Apr. 15 Detroit, MI Apr. 24 Albany, NY May 6 Olympia, WA May 15 Rochester, NY May 20 New York, NY May 22 Philadelphia, PA June 3 San Antonio, TX Spring 2008 Dates and Locations Sept. 9 Jacksonville, FL Sept. 25 London, UK Oct. 2 Toronto, ON Oct. 7 Albany, NY Oct. 14 Cleveland, OH Oct. 16 Detroit, MI Oct. 21 Chicago, IL Oct. 23 Milwaukee, WI Oct. 28 Washington, DC Oct. 30 New York, NY Nov. 4 Annapolis, MD Nov. 6 Philadelphia, PA Nov. 13 Baton Rouge, LA Nov. 20 Ft. Lauderdale, FL Fall 2008 Dates and Locations
Gerard M. Hill Principal Hill Consulting Group [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]

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Pmo Webinar Gerard Hill Adapted

  • 1. Webinar: The Project Management Office: A Business Solution November 5, 2007 11:00 am ā€“ 12:30 pm Please note: The audio portion of this webinar is only accessible through the telephone dial-in number that you received in your registration confirmation email.
  • 2. Gerard M. Hill Principal Hill Consulting Group [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]
  • 3.
  • 4.
  • 5. The Project Management Office: A Business Solution
  • 6.
  • 7. The Project Management Environment Copyright Ā© Hill Consulting Group, 2007 INTERNAL EXTERNAL PMO Project Environment Business Environment PROJECT TEAM (Technical Staff) PMO Support Staff PROJECT MANAGER PROJECT EXECUTIVE Project Sponsor CUSTOMER BUSINESS UNITS VENDORS, SUPPLIERS & CONTRACTORS REGULATORY & GOVERNMENT AGENCIES EXECUTIVE CONTROL BOARDS TECHNICAL STEERING COMMITTEES Business Managers & Support Staff Technical Managers & Support Staff Customer Business Managers & Staff Customer Project Managers & Teams
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. PMO Implementation Prerequisite Work Copyright Ā© Hill Consulting Group, 2007 Preliminary PMO Charter Business Needs Determination Organization Culture Evaluation Determine PMO Functionality Plan PMO Implementation PMO Resource Requirements Current Practices Assessment PMO Structure and Alignment Stakeholder Analysis
  • 19.
  • 20.
  • 22.
  • 23.
  • 24. Gerard M. Hill Principal Hill Consulting Group [email_address] Michael Milutis Director of Marketing Computer Aid, Inc. (CAI) [email_address]

Editor's Notes

  1. The purpose of this webinar is to discuss issues that impact the effectiveness of IT organizations. Our discussion will be limited to IT Service Delivery (problem resolution, consultation requests, enhancements and projects). We will not be addressing Infrastructure or Operations Management issues.