The talk summarises the lessons learnt from nearly 200 cases of Knowledge Management journeys by Hong Kong and Asian enterprises. Much of the data is gained through the extensive number of student, consultancy and research projects carried out or supervised by KMIRC staff at private companies, non-profit social services organizations and government departments. The projects include KM readiness assessments, knowledge audit, strategy formulation, taxonomy design and maintenance, cultural assessment and organizational change, knowledge retention from near-retirees, requirements elicitation and selection of collaboration tools including portals, search engine assessments, configuration and continuous improvements, IC reporting and many more. The speaker will outline the challenges and their respective solutions, the theory-practice gap, as well as some easy “entry points” into KM. This talk is an extended version of an award-winning presentation delivered at the recently held European Conference on Knowledge Management, Udine, Italy.

1. Prof. Eric Tsui was Chief Research Officer, Asia Pacific and Innovation Manager at
Computer Sciences Corporation (CSC) between 2000 and 2005 and currently a
Professor at The Hong Kong Polytechnic University. His research areas are
Knowledge Management technologies, taxonomy creation and maintenance,
knowledge communities, Web 2.0, cloud computing and Personal Knowledge
Management (PKM).
Professor Eric Tsui
Associate Director
Knowledge Management & Innovation Research Centre, PolyU
Lessons learnt from nearly 200 cases
of Knowledge Management journeys
by Hong Kong and Asian enterprises
Enquiries
Miss Autumn Lin, qiu.lin@polyu.edu.hk, 3400 3158
Online Registration
http://kmirc.ise.polyu.edu.hk/events.php
The talk summarises the lessons learnt from nearly 200 cases of Knowledge Management journeys by
Hong Kong and Asian enterprises. Much of the data is gained through the extensive number of student,
consultancy and research projects carried out or supervised by KMIRC staff at private companies, non-
profit social services organizations and government departments. The projects include KM readiness
assessments, knowledge audit, strategy formulation, taxonomy design and maintenance, cultural
assessment and organizational change, knowledge retention from near-retirees, requirements elicitation
and selection of collaboration tools including portals, search engine assessments, configuration and
continuous improvements, IC reporting and many more. The speaker will outline the challenges and their
respective solutions, the theory-practice gap, as well as some easy “entry points” into KM.
This talk is an extended version of an award-winning presentation delivered at the recently held
European Conference on Knowledge Management, Udine, Italy.
16 Oct 2015, 7:00-8:30pm, PolyU
He is a Vice President of the Hong Kong Knowledge Management Society, a research advisor to the
Artificial Intelligence Cluster at MIMOS Berhad (Malaysia), an honorary advisor in KM and CoP for the HK
Police College and the Efficiency Unit respectively. He received the Knowledge Management Leadership
Award in 2014 and the Knowledge Management and Intellectual Capital Excellence Award in 2015.