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GOOGLE GRANTS: THE BIGGEST MISSED
OPPORTUNITY IN NON-PROFIT MARKETING


          July 17, 2012
What is your biggest challenge with
         #GoogleGrants?
Webinar Agenda
  An Intro to Google Grants
  4 Keys to Success (before getting started)

  Account Set Up & Optimization – 10 Tips

  Questions & Additional Resources
What is Google Grants?
    A Google Grant is a $10,000 in-kind grant given to
     non-profits EVERY MONTH for free advertising on
     Google.com. This evergreen grant can increase to
     $40,000 a month if benchmarks are met.
    Get started IMMEDIATELY by signing up at
     Google.com/nonprofits
How Important is Google Grants?

    There are over 3
     billion searches on
     Google a day
                                            25% ofof Clicks
                                              25% Clicks
    Could result in
     10,000 to 40,000
     new website visitors
     each month

                            75% of Clicks
                                            75% of Clicks
More Visitors, More Awareness and…

Customize Your Goals: Build your email list, promote
  events, recruit volunteers and supporters, and more.


                                            Users type what they are looking for




            Your search ads appear here and here along
             side search results. Clicking an ad takes you
                           to that website.
Benefits and Limitations

                                        
 •  $10,000 a month in free   •  $2.00 Max CPC (as of
    exposure on worlds           1/28/13)
    largest search engine     •  Ads shown below paying
 •  Strategic tool to drive      AdWords advertisers (as
    new highly targeted          of 1/28/13)
    supporter                 •  It’s not easy - AdWords
 •  Insight into market          takes time and
    interests                    expertise!
The Average Google Grant Recipient
Spends Approximately $330 a Month



     96.3 %
4 Keys to Unlocking Google Grants’ Potential
Relevancy is Everything
Bad News 
  You can’t run on keywords if

   you don’t have the precise
   content the user is looking for
Good News 
  You can build content to make

   yourself relevant for anything
Nobody Is Searching for a Place to Give Money




                            Monthly Google Search Volume
      Awareness
                            “About The Rainforest” – 5,000,000
       Interest
                            “Deforestation” – 457,000

        Intent              “Save the Rainforest” – 33,000

      Purchase              “Rainforest Charities” - 880
Focus on the Top of the Funnel


    Awareness

                 Capture email, “likes”, followers
     Interest


      Intent     Sign an online petition
     Purchase
                 Donations or membership sales
Website   1st,   Google Grants 2nd

                             Goals, goals, goals

                            Does your website
                             easily capture emails,
                             Facebook likes & Twitter
                             follows?
                            Do you know what a
                             supporter is worth?
                            Do you have a landing
                             page for additional
                             goals?
Getting Started




                  14
The Vocab…


  CPC          Cost per click



  Impression   Each time an ad is displayed on a site or search results page



  CTR          Click through rate = total clicks / total impressions



  CPA          Cost per acquisition = ad spend / (total clicks * conversion rate) )



  Landing      Web page that users are send to after clicking on your ad

   Page
  Conversion   Total landing page visits / desired actions completed

   Rate
How are the Ad Positions Determined?

    Max CPC (or Max CPM) x Quality Score = Rank Score
    Rank Score is calculated per keyword
    Quality Score is Comprised of the Following:
          - CTR
          - Quality of landing page
          - Relevance of ad text
          - Historical keyword performance
          - Other relevancy factors
    You only pay the CPC necessary to have a rank score higher
     than that of the advertiser below you
    Minimum CPC can be as low as $0.01
Structure
Matters
            17
Tip 1: Account Organization



       Tip 1
       Create a campaign for every
       organizational goal or project




      It’s ok to bucket similar goals together. Online donations,
       volunteers, events, membership…

      Ad Groups should have 15-30 similar keywords that
       align to a specific page on the website. The more
       focused the ad group, the better the ad targeting
Keywords
   are the
Foundation


 19
Getting the Right Traffic
 DO                                   DON’T
 Create a robust keyword list.        Start with a small keyword list and
  You never know what users will        wait to expand it.
  respond to.
                                       Assume target users are familiar
 Leverage all variations of brand,     with your brand and product
  product and service terms as          names.
  keywords.
                                       Assume all target users have the
 Include problem and solution-         same search tendencies.
  oriented keywords.
                                       Assume all target users are in the
 Use negative keywords to filter       same stage of the purchase funnel.
  out unwanted traffic.
Keyword Phrase Length

                  Average Global Search Phrase Length




58% of searches
use between 2-4
words




                             SOURCE: Experian Hitwise – Oct 2009
Tips 2 & 3: Keyword Selection


                                         Tip 3
                                         Use all 4 match type options for
  Tip 2                                  broad match, “phrase match”, &
  Use keyword research tools to          [exact match] or higher volume
  expand your list of core words         keywords. And don’t forget negative
                                         keywords!


      Grow your lists but keep it             Quality score is calculated at
       focused otherwise they won’t             the keyword level, one match
       even show due to poor quality            typed keyword could have
       score. The keywords have to              better relevancy than the
       be very specific to the content          others and drive more traffic
       on your site.                            if isolated.
Bonus: Free Keyword Research Tools


    AdWords Keyword Tool
     https://adwords.google.com/select/KeywordToolExternal
    Google Insights for Search
     http://www.google.com/insights/search
    Wordtracker
     https://freekeywords.wordtracker.com
Get Ad Text
                                          Noticed

LOOK AT ME!
I have 1.26s to grab your attention
and convince you to CLICK HERE!
www.GetNoticed.com
Family Abuse Facts




Family Violence                           Family Abuse
Learn More - Get the latest family        Get the facts on family abuse here &
violence facts here.                 Vs   learn how you can help stop it.
www.futureswithoutviolence.org            FuturesWithoutViolence.org


                                                                                 25
                                                              25
Tips 4 – 7: Writing Effective Creative


                                       Family Abuse
 4 Creative Tips                       Get the facts on family abuse here &
                                       learn how you can help stop it.
  Headline should be hyper            FuturesWithoutViolence.org

   relevant to the query – include
   the exact keyword.                       5.56% CTR

  Include an informative and
   empowering call to action.
                                       Family Violence
  Test 3-4 variations at all times.   Learn More - Get the latest family
                                       violence facts here.
  Remove the worst performer          www.futureswithoutviolence.org
   every month.
                                            3.32% CTR
                                                            26
Digital Asset Optimization
                             Landing Pages




                Drop users on the most relevant
                page within your site (or create a
                new one if necessary)




                                        27
Keep Forms as Short as Possible

Conversion Rate = 50%           Conversion Rate = 74.6%




                          Is all this information necessary at this point in the
                           relationship?
                          Required fields are the kiss of death.
                          Most users are reluctant to divulge personal information
Homepage Vs Targeted Landing Page




 Conversion Rate = 0%   Conversion Rate = 12.59%
 0 emails collected     1,000 + email address / mo
Tips 8 – 10: Landing Pages



Tip 8:
Use statistics to
introduce the
problem


Tip 9:
Share information
that potential
supporters want
                              Tip 10:
                              Keep forms as short as
                              possible (4 fields is ideal)
Thank You! Any Questions?




Eric Facas            Cody Damon
eric@mediacause.org   cody@mediacause.org
@ericfacas            @codydamon
Additional Resources
  Sign up for a free Google Grant optimization
   Mediacause.org/non-profits
  Contact us for additional help and questions
   connect@mediacause.org
  For tips and resources, follow our blog and join us
   on Twitter and Facebook
   Mediacause.org/Blog
   Facebook.com/Mediacause
   Twitter.com/Mediacause

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Google Grants Webinar: The Biggest Missed Opportunity in Nonprofit Marketing

  • 1. GOOGLE GRANTS: THE BIGGEST MISSED OPPORTUNITY IN NON-PROFIT MARKETING July 17, 2012
  • 2. What is your biggest challenge with #GoogleGrants?
  • 3. Webinar Agenda   An Intro to Google Grants   4 Keys to Success (before getting started)   Account Set Up & Optimization – 10 Tips   Questions & Additional Resources
  • 4. What is Google Grants?   A Google Grant is a $10,000 in-kind grant given to non-profits EVERY MONTH for free advertising on Google.com. This evergreen grant can increase to $40,000 a month if benchmarks are met.   Get started IMMEDIATELY by signing up at Google.com/nonprofits
  • 5. How Important is Google Grants?   There are over 3 billion searches on Google a day 25% ofof Clicks 25% Clicks   Could result in 10,000 to 40,000 new website visitors each month 75% of Clicks 75% of Clicks
  • 6. More Visitors, More Awareness and… Customize Your Goals: Build your email list, promote events, recruit volunteers and supporters, and more. Users type what they are looking for Your search ads appear here and here along side search results. Clicking an ad takes you to that website.
  • 7. Benefits and Limitations   •  $10,000 a month in free •  $2.00 Max CPC (as of exposure on worlds 1/28/13) largest search engine •  Ads shown below paying •  Strategic tool to drive AdWords advertisers (as new highly targeted of 1/28/13) supporter •  It’s not easy - AdWords •  Insight into market takes time and interests expertise!
  • 8. The Average Google Grant Recipient Spends Approximately $330 a Month 96.3 %
  • 9. 4 Keys to Unlocking Google Grants’ Potential
  • 10. Relevancy is Everything Bad News    You can’t run on keywords if you don’t have the precise content the user is looking for Good News    You can build content to make yourself relevant for anything
  • 11. Nobody Is Searching for a Place to Give Money Monthly Google Search Volume Awareness “About The Rainforest” – 5,000,000 Interest “Deforestation” – 457,000 Intent “Save the Rainforest” – 33,000 Purchase “Rainforest Charities” - 880
  • 12. Focus on the Top of the Funnel Awareness Capture email, “likes”, followers Interest Intent Sign an online petition Purchase Donations or membership sales
  • 13. Website 1st, Google Grants 2nd Goals, goals, goals   Does your website easily capture emails, Facebook likes & Twitter follows?   Do you know what a supporter is worth?   Do you have a landing page for additional goals?
  • 15. The Vocab…   CPC Cost per click   Impression Each time an ad is displayed on a site or search results page   CTR Click through rate = total clicks / total impressions   CPA Cost per acquisition = ad spend / (total clicks * conversion rate) )   Landing Web page that users are send to after clicking on your ad Page   Conversion Total landing page visits / desired actions completed Rate
  • 16. How are the Ad Positions Determined?   Max CPC (or Max CPM) x Quality Score = Rank Score   Rank Score is calculated per keyword   Quality Score is Comprised of the Following: - CTR - Quality of landing page - Relevance of ad text - Historical keyword performance - Other relevancy factors   You only pay the CPC necessary to have a rank score higher than that of the advertiser below you   Minimum CPC can be as low as $0.01
  • 18. Tip 1: Account Organization Tip 1 Create a campaign for every organizational goal or project   It’s ok to bucket similar goals together. Online donations, volunteers, events, membership…   Ad Groups should have 15-30 similar keywords that align to a specific page on the website. The more focused the ad group, the better the ad targeting
  • 19. Keywords are the Foundation 19
  • 20. Getting the Right Traffic DO DON’T  Create a robust keyword list.  Start with a small keyword list and You never know what users will wait to expand it. respond to.  Assume target users are familiar  Leverage all variations of brand, with your brand and product product and service terms as names. keywords.  Assume all target users have the  Include problem and solution- same search tendencies. oriented keywords.  Assume all target users are in the  Use negative keywords to filter same stage of the purchase funnel. out unwanted traffic.
  • 21. Keyword Phrase Length Average Global Search Phrase Length 58% of searches use between 2-4 words SOURCE: Experian Hitwise – Oct 2009
  • 22. Tips 2 & 3: Keyword Selection Tip 3 Use all 4 match type options for Tip 2 broad match, “phrase match”, & Use keyword research tools to [exact match] or higher volume expand your list of core words keywords. And don’t forget negative keywords!   Grow your lists but keep it   Quality score is calculated at focused otherwise they won’t the keyword level, one match even show due to poor quality typed keyword could have score. The keywords have to better relevancy than the be very specific to the content others and drive more traffic on your site. if isolated.
  • 23. Bonus: Free Keyword Research Tools AdWords Keyword Tool https://adwords.google.com/select/KeywordToolExternal Google Insights for Search http://www.google.com/insights/search Wordtracker https://freekeywords.wordtracker.com
  • 24. Get Ad Text Noticed LOOK AT ME! I have 1.26s to grab your attention and convince you to CLICK HERE! www.GetNoticed.com
  • 25. Family Abuse Facts Family Violence Family Abuse Learn More - Get the latest family Get the facts on family abuse here & violence facts here. Vs learn how you can help stop it. www.futureswithoutviolence.org FuturesWithoutViolence.org 25 25
  • 26. Tips 4 – 7: Writing Effective Creative Family Abuse 4 Creative Tips Get the facts on family abuse here & learn how you can help stop it.   Headline should be hyper FuturesWithoutViolence.org relevant to the query – include the exact keyword.  5.56% CTR   Include an informative and empowering call to action. Family Violence   Test 3-4 variations at all times. Learn More - Get the latest family violence facts here.   Remove the worst performer www.futureswithoutviolence.org every month.  3.32% CTR 26
  • 27. Digital Asset Optimization Landing Pages Drop users on the most relevant page within your site (or create a new one if necessary) 27
  • 28. Keep Forms as Short as Possible Conversion Rate = 50% Conversion Rate = 74.6%   Is all this information necessary at this point in the relationship?   Required fields are the kiss of death.   Most users are reluctant to divulge personal information
  • 29. Homepage Vs Targeted Landing Page Conversion Rate = 0% Conversion Rate = 12.59% 0 emails collected 1,000 + email address / mo
  • 30. Tips 8 – 10: Landing Pages Tip 8: Use statistics to introduce the problem Tip 9: Share information that potential supporters want Tip 10: Keep forms as short as possible (4 fields is ideal)
  • 31. Thank You! Any Questions? Eric Facas Cody Damon eric@mediacause.org cody@mediacause.org @ericfacas @codydamon
  • 32. Additional Resources   Sign up for a free Google Grant optimization Mediacause.org/non-profits   Contact us for additional help and questions connect@mediacause.org   For tips and resources, follow our blog and join us on Twitter and Facebook Mediacause.org/Blog Facebook.com/Mediacause Twitter.com/Mediacause