Mobile Link Service is an emergency assistance program that has helped over 2.9 million people and saved 163,000 lives over 12 years. It provides 24/7 monitoring and emergency response services to 118,000 users through a personal device that allows one-button access to call centers. Operators can locate users, contact emergency services, and send medical records to hospitals. The service is now introducing a mobile version to enable a more active lifestyle for seniors as the population ages and mobility needs change.