See more at: http://www.etch.com/about_us/its_about_children.aspx

2. &
Board of Directors
James S. Bush
Chairman
Dennis Ragsdale
Vice Chairman
Michael Crabtree
Secretary/Treasurer
Debbie Christiansen, M.D.
Dawn Ford
Steven Harb
Lewis Harris, M.D.
Jeffory Jennings, M.D.
Bob Koppel
A. David Martin
Dugan McLaughlin
Christopher Miller, M.D.
Alvin Nance
Steve South
Bill Terry, M.D.
Laurens Tullock
Danni Varlan
Medical Staff
David Nickels, M.D.
Chief of Staff
John Buchheit, M.D.
Vice Chief of Staff
John Little, M.D.
Secretary
Chiefs of Services
Jeanann Pardue, M.D.
Chief of Medicine
Mark Cramolini, M.D.
Chief of Surgery
Administration
Bob Koppel
President
Laura Barnes, R.N., M.S.N., C.N.A.A.,B.C.
Vice President for Patient Care
Paul Bates
Vice President for Human Resources
Joe Childs, M.D.
Vice President for Medical Services
Rudy McKinley
Vice President for Operations
Jim Pruitt
Vice President for Finance
A quarterly publication of East Tennessee
Children’s Hospital, It’s About Children is
designed to inform the East Tennessee
community about the hospital and the
patients we serve. Children’s Hospital is a
private, independent, not-for-profit pediatric
medical center that has served the East
Tennessee region for 70 years and is certified
by the state of Tennessee as a Comprehensive
Regional Pediatric Center.
Ellen Liston
Director of Community Relations
David Rule
Director of Development
Wendy Hames
Editor
Neil Crosby
Cover/Contributing Photographer
“Because Children are Special…”
...they deserve the best possible health care given
in a positive, child/family-centered atmosphere of
friendliness, cooperation, and support - regardless
of race, religion, or ability to pay.”
...their medical needs are closely related to their
emotional and informational needs; therefore, the
total child must be considered in treating any illness
or injury.”
...their health care requires family involvement,
special understanding, special equipment, and
specially trained personnel who recognize that
children are not miniature adults.”
...their health care can best be provided by a facility
with a well-trained medical and hospital staff whose
only interests and concerns are with the total health
and well-being of infants, children, and adolescents.”
Statement of Philosophy
East Tennessee Children’s Hospital
www.etch.com
2
On the cover: Children's Hospital President
and CEO Bob Koppel retires at the end of June; read
more about him on pages 6-7. He is pictured here
with (from left) Jonathan Lawless, Children's
Hospital patient and son of Children's Hospital
PICU employee Olivia Lawless; Riley Thomas
(behind Koppel), grandson of longtime Children's
Hospital supporter Bill Williams of WBIR-TV
Channel 10; Presley Ford (in Koppel's lap),
granddaughter of Dawn Ford, member of the
Children's Hospital Board of Directors; Rachel Yen,
daughter of Deanna Yen, M.D., local pediatrician on
staff at Children's Hospital; and twins Cheri-Rose
and Lena-Belle Smith, Children's Hospital NICU
"graduates" and daughters of Children's Hospital
Home Health Care employee Kathy Smith.
In each issue of It’s About Children, we highlight
some of our former patients who have overcome medical
challenges. To submit your story for future use, write to:
Wendy Hames, Children’s Hospital, P.O. Box 15010,
Knoxville,TN 37901-5010.
Bill Capshaw
In 1963, 13-year-old William “Bill” Capshaw was
playing in his back yard, doing the high jump. While
doing so, he injured his pelvic bone. Capshaw was sent to
the “Crippled Children’s Hospital” (a former name for
what is now East Tennessee Children’s Hospital), where he
required surgery to repair the injury.
Capshaw said three different doctors performed the
surgery, which involved placing three pins in his hip to fix
the problem.
Children’s Hospital really made a difference in his life,
Capshaw said, adding that all of the nurses and doctors
were “just wonderful.” One nurse in particular would bring
him milk and lemonade when he wanted it.
Today, Capshaw is an employee at Bechtel Jacobs
Company, LLC (a U.S. Department of Energy contractor)
in Oak Ridge, Tenn. He is also an accomplished artist – he
holds a bachelor of fine arts in ceramics and a master of
fine arts in printing processes. He teaches pottery and the
raku process at the Oak Ridge Arts Center and sells his
The Children’s Hospital specialty license plate
is in danger of being abolished by the state due to
low numbers of purchasers.
The minimum number to maintain a specialty plate
formerly was 500 license plates, but the state increased
the minimum in 2005 to 1,000. At this time, only 800
Children’s Hospital plates are registered.
Children’s Hospital must reach and maintain at least
1,000 active registrations (plates) by July 1, 2007, or
our plate will be abolished. If this happens, the hospital
will have to wait three years before it can pursue
another specialty plate through a very lengthy process.
If you have purchased one of the plates, we
hope you’ll renew the plate when it comes due. This
is an easy way to help Children’s Hospital on an
ongoing basis.
If you have been thinking about purchasing the
hospital plate, there has never been a better time. The
plate is available continuously through each County
Clerk’s office, and the cost of the plate is $35 in
addition to each county’s renewal fee. Fifty percent
of the revenue generated from the specialty plates
directly benefits Children’s Hospital.
If you have any questions about the specialty
Children’s Hospital license plate, contact your
local County Clerk’s office or the Children’s Hospital
Development Department at ( 865) 541-8441.
work exclusively at the Liz-Beth & Co. Gallery off Cedar
Bluff Road in West Knoxville.
by Jessica Chambers, Guest Relations Representative
NOWthen
IT’S TIME to buy a Children’s Hospital license plate!

3. 3
“Holiday Cheer Down South” will be
the festive theme for this year’s 23rd
annual Fantasy of Trees.
Co-chairs Stephanie Jeffreys and Sarah
Beth Carlon and assistant co-chair Sarah
Munsey are busy planning this year’s
event, set for November 21-25 at the
Knoxville Convention Center.
Thousands of volunteers will contribute
more than 150,000 hours of their time
throughout 2007 to make this year’s
Fantasy of Trees a reality for families
in East Tennessee.
This year’s event will be highlighted
with decorations and designs that celebrate
the many traditions found throughout the
South during the holiday season. These
southern traditions will include everything
from a traditional Appalachian Christmas
and a Big Orange “Vol-iday” in East
Tennessee to merry magnolias and
mountains, sand and Santa, jingle bells
and big city shopping sparkle.
Families will also enjoy hundreds of
sparkling designer-decorated trees, a
variety of festive decorations, children’s
activities and holiday gift shops with
unique items for everyone on your
Christmas list. Special events include a
Babes in Toyland parade, a Nightly Tree
Lighting event, Kris Kringle’s Kiddie
Party and an activity just for seniors:
Santa’s Senior Stroll.
All proceeds from this year’s Fantasy of
Trees will be used to purchase state-of-the-
art medical equipment. The 2006 Fantasy
of Trees raised the most money in its
22-year history - $323,100. The proceeds
from last year’s event purchased equipment
for a new surgery suite at Children’s
Hospital.
For more information about the 2007
Fantasy of Trees, contact the Children’s
Hospital Volunteer Services and Resources
Department at (865) 541-8385 or send an
e-mail to fot@etch.com
by Bethany Swann, student intern
CarePages service helps families stay in touchChildren’s Hospital continues to offer an innovative service
for the families it serves who have children with chronic or
serious illnesses and injuries. Called CarePages, the Internet-
based communications system offers an opportunity for families
to create simple web pages about a sick or injured relative who
is a patient at Children’s Hospital.
CarePages offers patient web pages that deliver emotional
support to Children’s Hospital patients and families by making
it easy for them to stay in touch during a hospital stay or any
time the child is receiving medical care. The service provides
patient families with an easier way to update relatives and
friends without the need for repeated phone calls or e-mails.
CarePages also makes it possible for relatives and friends to
send messages of encouragement, giving the patient and family
much needed emotional support. A patient’s CarePage can be
updated as often as the family chooses, and guests to the page
can see the updates about the patient any time they access the
family’s web page.
CarePages also makes it possible for families to help the
hospital in return. Through CarePages, patients and families
can recognize staff members who have provided superior levels
of care.
Children’s Hospital’s CarePages can be accessed through
computers in the hospital’s Family Resource Center, in a
patient family’s home or from any computer by visiting
www.etch.com. CarePages are password-protected, secure and
in compliance with all patient privacy regulations.
The service is offered free to Children’s Hospital patient
families, thanks to
funds raised by the
annual Star 102.1
Radiothon.
BulletinBoard
V
Fantasy of Trees
names co-chairs, sets theme
V
V
2007 Fantasy of Trees co-chairs: Sarah Beth
Carlon (left) and Stephanie Jeffreys (right) and
assistant co-chair Sarah Munsey
Shoney’s to host KidCare
ID events in August
Shoney’s Restaurants of Knoxville’s 13th annual
KidCare Photo ID events will take place in the
Greater Knoxville area this summer, in partnership
with the National Center for Missing and Exploited
Children (NCMEC).
The events provide free KidCare IDs for children,
which enable parents to have information readily
available for authorities in the event their child is ever
reported missing. The IDs include a color photograph;
fingerprints; important information such as height,
weight and date of birth; a medical profile; the “Seven
Rules for Safety” brochure; and a 24-hour NCMEC
hotline number.
The 2007 KidCare event locations and dates are:
Knoxville Center Mall, Knoxville
— Friday, August 17, noon to 6 p.m.
West Town Mall, Knoxville
— Saturday, August 18, 10 a.m. to 5 p.m.
Foothills Mall, Maryville
— Sunday, August 19, noon to 6 p.m.
V

4. It was Thanksgiving 2004. All the leftovers
had been put away and the dishes were done.
In the middle of the night, Melissa Bishop
woke up to a strange feeling; she was having
contractions. While this is an anticipated
feeling for a mom-to-be, it was only November
26 and Melissa’s due date was February 20,
2005, almost a full 3 months later.
By the time Melissa and her husband, Eric,
arrived at Fort Sanders Regional Medical
Center, she had dilated three centimeters and
was progressing quickly. “I feel a foot,” said the
attending physician. Both babies were breach
but intent on being born.
“I felt so many emotions at that point. I felt
scared, unsure, everything all at once and all
too soon,” Melissa said. Although the doctors
attempted to stop the labor, Melissa was fully
dilated by 11 a.m. At 11:40 a.m. and 11:41 a.m.,
Arlo Alan Bishop and Rowan Edward Bishop
were born. The boys were quickly taken to the
Children’s Hospital Neonatal Intensive Care
Unit. Weighing 2 pounds, 3.5 ounces and
1 pound, 15 ounces respectively, the twins
began their journey.
With a history of twins in both Melissa’s and
Eric’s families, it was not a surprise that they
would welcome two babies instead of one.
Everything beyond that was unexpected.
Melissa had experienced a little spot bleeding at
12 weeks but otherwise had a relatively normal
pregnancy up to this point. “Had I done
something wrong? What did we do or not do to
have this happen? These were questions that
went through our heads,” she said. Medical
reports later showed Rowan had developed an
infection in the membrane surrounding the
placenta, and that forced the premature labor.
Once at Children’s Hospital, Arlo and Rowan
underwent a number of tests and procedures
including cranial ultrasounds, phototherapy for
hyperbilirubenemia (jaundice) and surgery for
patent ductus arteriosus. This surgery involved
clasping the artery that connects the lungs to the
heart; this artery should close on its own at birth
but often does not in premature babies. In
addition, Arlo and Rowan were both put on
ventilator support, IV’s and feeding tubes and
received multiple blood transfusions.
While Eric and Melissa were able to hold
Arlo within his first several days of life, Rowan
would not feel his parents’ tender embrace until
almost a full month later.
Living only 10 minutes from Children’s
Hospital, Melissa and Eric felt comfortable
going home for brief times, knowing their sons
were under the watchful eye of Children’s
Hospital nurses Sunni Wilson, Kristen Powell,
Nona McKinney and Sandy Walker as well as
neonatologist Dr. Ellen Andrews.
“Not only did they take great physical care of
the boys, but they also gave us a three-month
crash course on everything from CPR and
medicine administration to the best way to
swaddle a baby in a blanket and change a
diaper,” Melissa said. “We were first-time
parents, and this help was priceless.”
Melissa said the nurses went the extra mile
when they started a scrapbook for each of the
boys, filled with pictures of their time at
Children’s Hospital. “They even made a
birthday card for me ‘from the boys.’ Because
of all these things along with countless other
gestures of care and concern for our family, we
are forever grateful to all the staff at Children’s
Hospital,” Melissa said. “We know that without
the meticulous care Arlo and Rowan received
from everyone there, they would not be here
today and doing so well.”
Everyone’s hard work was rewarded on
February 20, Melissa’s original due date, when
the boys were able to be discharged. “We were
pretty nervous about bringing them home,”
4
Arlo & RowanArlo & Rowan
Rowan (left) and Arlo Bishop

5. 5
their father said. “There was a certain sense
of security when they were in the NICU,
surrounded by all the amazing nurses and
doctors. But we did everything we could to
prove to them that we would be the very
best parents.”
With the help of Jill Edds, Children’s
Hospital’s Social Work Department NICU
Care Coordinator, Arlo’s and Rowan’s
transition home was successful. Both were
on apnea monitors and several medications
including one for acid reflux and caffeine
to keep their heart rates stable. The apnea
monitors were able to be connected to the
family’s phone line, which allowed a
Children’s Hospital physician or nurse
to download the monitor’s memory once
a month.
The first several months were very difficult.
The boys needed constant supervision, so Eric
quit his full-time job and joined Melissa in
becoming a full-time caretaker.
“For the first six months we slept in shifts,
assuring that the boys were under constant care
and supervision,” Eric said. During that time, the
boys also made regular visits to see Children’s
Hospital pediatric pulmonologist Dr. John
Rogers for Synagis shots for protection against
RSV (respiratory syncytial virus).
The boys have had regular follow-ups with Dr.
Nadine Trainer, pediatric physiatrist at Children’s
Hospital Rehab Center’s High Risk Clinic, to
assess their development and growth. Rowan has
been discharged from Dr. Trainer because his
evaluations showed him to be on target in
cognitive, motor skill and physical development.
“He is Mr. Go-Go-Go!” Melissa said.
Arlo continues to see Dr. Trainer on a regular
basis as he has been diagnosed with a global
delay in his development, although his long-term
prognosis is positive. (A global delay means
that a child generally has delays in all areas of
development. Prematurity is a common cause for
this condition.) Arlo is also a patient of Dr. Gary
Gitschlag, pediatric ophthalmologist at Children’s
Hospital, for a slight eye crossing for which he
now wears corrective glasses. He wears shoe
inserts to help him learn to walk and balance
and has recently begun speech therapy.
“Arlo is a real trooper and is very motivated
to walk and be independent. He gets frustrated
sometimes because he knows what he wants to
do and has a hard time making his body do it,”
Melissa said.
The “typical” day for Arlo and Rowan has
drastically changed over the past two years. The
boys are increasingly gaining independence and
have many interests. With Eric back at work and
Melissa a stay-at-home mom, they both
appreciate the boys’ new sleeping schedule. This
generally consists of waking the boys at 7:30 a.m.
and putting them to bed by 9 p.m.
The boys start their day with a healthy
breakfast, get changed and read books with mom.
“They love books! We spend at least an hour or
more a day reading,” Melissa said. Arlo and
Rowan then spend the rest of the day like any
other happy, healthy children: playing with blocks
and cars, dancing and playing musical
instruments. Now, with spring in full force, the
whole family enjoys playing outside in the yard
with their two dogs.
“When people ask what it was like to go
through something like this, and all I can say is
that while nothing has been ‘typical,’ we finally
feel that our boys are going to be just fine. Our
dreams for these boys are those of most parents.
We want them to grow up happy, healthy and
able to follow their dreams, but we also wish
them a lifetime of brotherhood that is special to
twins. We hope for them to always be there for
each other, just as they have always been,” said
Melissa. “When the boys were born, all we knew
was we had to think positively. Children’s
Hospital turned our positive thinking into a
reality for these boys, and for that we will always
be grateful.”
by Joanna Simeone, Public Relations Specialist
Arlo in the NICU at Children’s
Rowan in the NICU at Children’s
Rowan and Arlo Bishop with their parents, Melissa and Eric

6. For nearly half of our 70-year history, East
Tennessee Children’s Hospital has been led by the
same individual.
In June, after 31 years as President and CEO
of Children’s Hospital, Bob Koppel will retire. His
mark on the hospital will live on decades into the
future, not only in the Koppel Plaza hospital office
building (named for him in 2001 when he was
honored for 25 years as president), but also in
so many other ways.
Beginning July 1, Koppel will serve Children’s
Hospital for two years in a new role as
President/CEO Emeritus, focusing on strategic
planning, physician recruitment, fund-raising
strategies, donor relationships and advocacy of
Children’s Hospital’s interests to promote quality
children’s health care.
“The three decades I have spent at Children’s
Hospital have been filled with rewards beyond
anything I could have imagined when my family
and I moved to Knoxville in 1976,” Koppel said.
“I have been honored and privileged to have
served as Children’s President and CEO,” Koppel
continued. “The trust placed in me by patients
and their families, as well as our Medical and
Hospital staffs, Board of Directors and Volunteers
is something I will treasure for a lifetime. I am
proud to have been a part of the tremendous
growth at Children’s Hospital over the past 31
years, and a part of my heart will forever remain
here. It is a place like no other on earth.”
Among Koppel’s
accomplishments over
the past 31 years:
Led the recruitment effort to bring more than
100 pediatric medical and surgical specialists in 28
different specialties to Children’s Hospital,
including neonatology, pediatric anesthesiology,
pediatric cardiology, pediatric critical care,
pediatric emergency medicine, pediatric
endocrinology, pediatric hematology/oncology,
pediatric nephrology, pediatric neurology, pediatric
neurosurgery, pediatric ophthalmology, pediatric
pulmonology, pediatric radiology, pediatric surgery
and other medical/surgical disciplines.
Grew the hospital in size and staffing. From
110 employees in 1976 to more than 1,700 today,
the hospital is now the 25th largest employer in
the Knoxville area. The medical center has
expanded from a single four-story structure to
several multi-story buildings at the main campus.
The size of the main hospital has increased from
94,500 square feet when it was constructed in
the early 1970s to more than 273,000 square
feet today.
Added hospital facilities throughout Knox
and surrounding counties, including the
Children’s West outpatient campus in West
Knoxville. Children’s Hospital now owns or
manages Children’s Home Health Care, the
Children’s Hospital Rehabilitation Center, two
primary care centers and physician practices in
seven counties.
Added hospital departments and services,
including Neonatal Intensive Care Unit, Neonatal
and Pediatric Intensive Care Transport, Short-
Stay Surgery, Neurology Laboratory,
Gastroenterology Laboratory, Magnetic
Resonance Imaging (MRI), Computed
Tomography (CT), Children’s Home Health
Care, Pediatric Physician Hospital Organization,
Pastoral Care, Social Work, Infection Control,
Information Systems, Marketing and Physician
Services, Child Life, Family Resource Center,
Service Excellence, Quality Management,
Child/Family Centered Care, Ambulatory
Care Clinics and the Children’s Hospital
Rehabilitation Center.
Led the hospital to be designated by the state
of Tennessee as one of only four Comprehensive
Regional Pediatric Centers statewide.
Worked tirelessly for children’s health issues
statewide that help provide every Tennessee child
with the best possible care and facilities, including
serving as Chairman of the Board of the Hospital
Alliance of Tennessee; Founding Director of the
Children’s Hospital Alliance of Tennessee
(CHAT); Chairman of the Board of Coordinated
Health Care Services; a member of the Tennessee
Hospital Association Board of Directors; a
member of Gov. Don Sundquist’s TennCare
Roundtable; and Chairman of the Knox County
Indigent Care Advisory Committee.
“Bob Koppel’s contributions to Children’s
Hospital have truly defined the standard of
care for ill and injured children throughout
East Tennessee, Southeast Kentucky, Western
North Carolina and Southwest Virginia,”
said Jim Bush, Chairman of the Board of
Directors for Children’s Hospital.
“Bob has been the central force behind a
myriad of changes that have taken place at
Children’s Hospital during his three-decade
tenure,” Bush said. “His foresight of what
Children’s Hospital needed to become the
premier pediatric medical institution it is
today, as well as his willingness to take risks
to give the children we serve the best care
they need in terms of pediatric services and
equipment, is unparalleled in this industry.
“We wish to extend our profound thanks
to Bob Koppel for his countless contributions
to Children’s Hospital these past 31 years.”
6
Koppel retiring after 31 years
Bob Koppel
Bob Koppel (right) celebrates the successful conclusion of the 2007
Children's Miracle Network Telethon with (from left) longtime
hospital supporter Bob Goodfriend, and WBIR-TV Channel 10's
Emily Stroud, Robin Wilhoit and Bill Williams.
Bob Koppel prepares to putt during the 2005
Children's Hospital Invitational Golf Tournament
at Fox Den Country Club.

7. 7
Bob Goodfriend, former member
of the Board of Directors and longtime
hospital donor
“Bob’s legacy is to put East Tennessee
Children’s Hospital on the map, to make it an
institution that is not only serving Knoxville
and Knox County” but also serving children
across East Tennessee, Southeast Kentucky,
Southwest Virginia and western North
Carolina, Goodfriend said. “I personally thank
him for all that he’s done for the community
and especially for the kids.”
Bill Haslam, Mayor of Knoxville
and hospital donor
“As mayor, it's all about creating great
quality of life for people in a city,” Haslam
said. “People ask, ‘Can I take care of my
family when they need it?’” Haslam knows on
a personal level that Children’s Hospital is
able to provide that care; his niece was born
prematurely some 25 years ago, and the
Haslam family believes she is here today
because of the care she received then.
“Knoxville has been good to us, so we [the
Haslams] want to be people that help out,”
Haslam said. “Children's Hospital was an easy
choice for us ... we want to make certain that
other families are able to have that same kind
of experience. I just think Children's Hospital
does it the right way.”
Haslam said that as president of Children's
Hospital, Koppel has made this community
a better place and has changed the lives of
countless children and families, and the people
of this region truly appreciate that.
Lonna Lindsay, Outpatient Clinics Nurse
Manager and longtime hospital employee
“I don’t know whether to take the credit
or the blame, but I was probably the first
person Bob Koppel met at this hospital,” said
Lindsay, then a staff-level hospital employee
and member of the presidential search
committee whose initial job for the committee
was to pick Koppel up at his hotel and bring
him to the hospital. “We were all very
impressed with him and his credentials and
his philosophy. And he had the most
charismatic smile.
“He had a vision that went farther than
what we had at the time … we’ll always
benefit from his vision.”
Children’s Hospital names
new President/CEO
Keith D. Goodwin
of Columbus, Ohio, has
been named President
and Chief Executive
Officer (CEO) of
Children’s Hospital,
succeeding Bob Koppel,
who will retire June 30.
Goodwin will assume
his duties in June.
Goodwin has spent
most of his professional
career at Columbus
Children’s Hospital
(CCH), a 375-bed
pediatric medical center. During his 26 years in
management at CCH (1977-96 and 1999-2006),
he served in the positions of Assistant Executive
Director, President and Chief Operating Officer and
Interim CEO. At Columbus Children’s, Goodwin
focused efforts on program/service development,
strategic planning, physician recruitment, children’s
advocacy, fundraising, health care access for the
region’s children, facility expansion and a successful
capital funds campaign.
Goodwin also served as administrator of
Children’s Hospital in Austin, Texas, from 1996-98.
Currently, Goodwin is president of Doctors Hospital
in Columbus, Ohio, a 222-bed hospital that is part
of the OhioHealth hospital system.
Goodwin said, “I am extremely honored to be
offered the job of President/CEO at East Tennessee
Children’s Hospital. My long-term goal has always
been to be the CEO of a freestanding children’s
hospital, and I cannot think of a better institution
to serve. The hospital is known nationally, and the
medical/hospital staffs, board of directors and
volunteers are extremely dedicated individuals with
a passion for children. The region is fortunate to
have an institution of such high caliber to serve
its children.
“I look forward to building on the success
Children’s Hospital has enjoyed under Bob Koppel’s
leadership for the last 31 years,” Goodwin added.
“Having Bob’s extensive expertise available to me,
not only during the transition period but also for the
next two years in his capacity as President/CEO
Emeritus, will be an advantage for both me and the
hospital. My wife, Diane, and I have enjoyed the
time we have spent in Knoxville. We’ve met many
friendly people and are excited to move to such a
beautiful part of the country.”
Editor’s note: Read the next issue of It’s About
Children for more information about Children’s
Hospital’s new president.
Keith D. Goodwin
as president
John Maddox, M.D., retired
pediatric surgeon
Dr. Maddox, Children’s Hospital’s first
pediatric subspecialist, joined the hospital’s
medical staff a dozen years before Koppel’s
arrival, when the hospital was still located in
its original Laurel Avenue building. Dr.
Maddox said he thought the new hospital,
which opened on Clinch Avenue in 1970,
would never be filled. But it soon was full and
has been expanded numerous times during
Koppel’s presidency.
Dr. Maddox was a physician member of
the presidential search committee: “I was
ready to hire him on the spot. Bob was quite
young then, and I was a bit younger than I
am now. I remember saying, ‘We need to hire
this young man.’ It was his sensible approach
to life, his sensible approach to management.”
Koppel’s legacy will go far beyond “bricks
and mortar,” or the building named for him
that houses a painting of his likeness,
according to Dr. Maddox. Koppel’s legacy, in
Dr. Maddox’s opinion, really is the people of
Children’s Hospital, especially the expansion
of the medical staff, both primary care and
subspecialty physicians. “The bricks and
mortar have simply followed a trail of people,”
Dr. Maddox said.
Evelyn Pollard, longtime hospital volunteer,
one of the original Auxiliary members and
one of the first Fantasy of Trees co-chairs
Pollard proudly remembers the first
Fantasy of Trees Gala, when she and co-chair
Peg Parker stood at the entrance with Koppel,
greeting guests. “I said, ‘Welcome to my
party,’ and of course it wasn’t MY party.
He’s never let me forget that!”
When Koppel joined Children’s, the
hospital was experiencing serious financial
problems. “When he came, we were not in
really good shape,” Pollard said, but Koppel
“turned it around and made it grow and
made everyone happy to be here and a part
of this hospital.”
“He’s just been a delight to work with
all these years, and I’m really going to miss
him … I hope he never really gets out of
our lives.”
Reflections on Bob Koppel’s presidency

8. 8
Forget the “lazy days” of
summer – It’s camp time!
Summertime is just around the corner. This means
longer days, sunny weather and no school! For many
children, summer also means taking a few weeks to
try out new activities and make friends at some of the
many camps that are available.
For parents of children with illnesses or disabilities,
finding a summer camp to accommodate their child’s
needs isn’t always easy. This summer, Children’s
Hospital offers three camps designed for children
with special needs where campers will enjoy fun
activities like arts and crafts, swimming, sports,
outdoor games and contests.
The Children’s Hospital Rehabilitation Center’s
long-awaited therapy pool opened in February,
thanks to generous donations.
The Children’s Hospital Rehab Center has
provided therapy in a pool setting for several years
at the City of Knoxville Adaptive Recreation
Center in East Knoxville. While access to the
Recreation Center’s pool was beneficial, having
a pool at the Rehab Center allows many more
patients to benefit. During their time at the
Recreation Center’s pool, therapists and rehab
patient families were making a roundtrip drive of
34 miles from the Children’s Hospital Rehab
Center in West Knoxville. The new Rehab Center
pool allows for all patient therapy to be available
in one location.
The pool was funded by generous donations,
including the Donald and Mary Gally estates,
the 2004 Star 102.1 Radiothon and Ben Tipton,
owner of Tipton Pools. Mr. Gally was a member
of the East Tennessee Children’s Rehabilitation
Center Board of Directors from 1969 to 1984 and
was Chairman of the Board from 1974-1984. He
also provided the funds to establish the Rehab
Center’s summer camp. Ben Tipton of Tipton
Pools donated the cost of the pool’s mosaic work
because of his appreciation of rehabilitation
programs that helped his daughter when she
was a child with orthopedic problems. These
contributions will make a life-long difference in
Camp Eagle’s Nest, located in Townsend,
is for patients from Children’s Hospital’s
Hematology/Oncology Clinic, and is scheduled
for July 29-August 2. The camp is free for
patients, thanks to financial and in-kind
contributions to the camp and funding from
Children’s Hospital. For more information on
Camp Eagle’s Nest, call Children’s Hospital at
(865) 541-8476.
The Donald M. Gally Summer Camp for
children ages 5-18 who have special needs or
disabilities will take place at the Kiwanis Club
Fresh Air Camp on Prosser Road in Knoxville for
two weeks in July from 8:30 a.m.-3 p.m. each
weekday. The week of July 9 is for children ages
5-11, and the week of July 16 is for ages 12-18.
the lives of children who receive treatment at
the center.
Therapy in a pool setting offers many benefits
not available on land and improves some functions
such as moving, reaching and breathing. The
warm, buoyant water creates a calm and relaxing
environment that increases freedom of movement
and gives support along with resistance that can
improve that patient’s strength. Since movements
in water may be less difficult, therapists can help
children improve coordination, balance, strength
and endurance.
One rehab patient who especially enjoys
therapy is two-year-old Jonathan Lawless.
Jonathan was born three months early, which
caused a grade four bleed in his brain,
resulting in cerebral palsy and visual
problems. He has been a Rehab Center
patient since he was seven months old.
Jonathan participates in occupational therapy
three times a week and has physical therapy
in the pool once each week.
Deidra Phillips, LPTA, explains why
children like Jonathan benefit from therapy
in a pool setting: “Warm water helps relax
muscles so that patients do not have to
support their own weight. They have fun,
which makes children try harder to kick their
legs and play. They don’t realize that play
time in the pool is such a great work-out.”
Jonathan might struggle with certain exercises
during physical therapy “on land,” but he does
them with ease in the pool and gets even better
results. Phillips works with Jonathan on stretching
to help with his flexibility and coordination to
allow him to walk more easily. Jonathan wears
DAFOs, which are a type of ankle/foot brace,
on his feet while in the pool to give support and
stabilization to the arches of his feet. Jonathan
also wears weights around his waist to keep him
balanced while walking in the water.
Therapists work in pool settings with patients
who have a variety of disorders such as juvenile
rheumatoid arthritis, cerebral palsy and other
neurological conditions or orthopedic problems.
The camp is provided at no charge. For more
information, contact the Children’s Hospital
Rehabilitation Center at (865) 690-8961.
Camp Cure, a day camp for Children’s Hospital
patients with diabetes, is set for July 9-13 at the Karns
Recreation Center in Knox County. The camp features
opportunities for children to learn more about living
with diabetes and promotes healthy strategies for
coping with the disease. This year’s theme is “Cookin’
Up Fun!” Money raised from the annual hour-long
“Hope-A-Thon” on WATE-TV Channel 6, set for
the evening of Sunday, July 15, provides funding for
the camp and helps keep camper fees affordable. For
more information on Camp Cure, call Children’s
Hospital at (865) 541-8281.
by Leslie Street, student intern
Therapy on land and in a pool setting promotes
independent function in activities of daily living
for pediatric patients.
“Increased function in the water will carry over
to increased function on land,” Phillips said.
Jonathan’s mother, Olivia Lawless, a nurse at
Children’s Hospital, said Jonathan is much more
vocal when he is in the pool. “I think he is just very
excited when he has his therapy in the pool with
‘DeeDee’ [Jonathan’s name for Phillips]. He
becomes more aware of his legs and hip movements.
In the pool, he is able to feel what it is like to walk
normally on his own without his crutches.”
Phillips said when children are in the pool, they
are relaxed and comfortable, which encourages
vocalization and the exercise of their respiratory
muscles.
Mrs. Lawless was excited to find out about the
opening of the new pool at the Rehab Center.
“Having this new pool really helps out on the
driving distance. We are very happy about having
this new facility at the Rehab Center,” she said. The
goal is for Jonathan to some day walk independently
and the therapy he receives at the Children’s
Hospital Rehab Center puts him a step closer
every day.
by Bethany Swann, student intern
Jonathan Lawless and Deidra Phillips, LPTA
Some of the mosaic tile featured in the Rehab Center’s
new therapy pool
Children’s News...
Rehab Center opens therapy pool

9. 9
During the 2007 Volunteer Awards
presentation at the Knoxville Convention Center
in April, 89 Children’s Hospital volunteers were
honored for achieving various milestones in
hours of volunteer service.
Those recognized for significant milestones
include: 3,500 hours, Tom Elsea; 4,000 hours,
Frank Largent; 4,500 hours, Marilyn Ivey and
Nancy Finley; 5,000 hours, Jane Walker; 12,000
hours, Mary Jo Campbell; 12,500 hours, Anne
Palmer; and 18,500 hours, Nancy Flynn.
The Volunteer Awards also recognized four
outstanding volunteers for their contributions to
Children’s Hospital.
The first presentation was the Edna H.
Duncan Award, given annually to the volunteer
who displays personal and professional excellence
through service to the hospital. This award was
established in 1991 to honor Duncan, who
accumulated more than 28,000 volunteer hours
over her 16 years of service to the hospital.
This year’s recipient was Zoanne Bayer. She
began volunteering at the Information Desk in
2004 and has accumulated more than 1,100
hours of service.
She also has
trained in the
Surgery Lounge so
she can fill in as
needed. She
continues to serve
Children’s
Hospital as part of
the Service
Development
Team in the
Emergency
Department; she
even has changed her schedule to meet the needs
of patients by acknowledging the evening
demand on the Emergency Department. She is
consistently one of the first to volunteer for any
special event, both for the Children’s Hospital
Volunteers and for fund-raising events to benefit
the hospital.
The Anne D. Regas Award was established in
1988 to honor a volunteer who displays
exemplary
commitment,
courage and
perseverance in
service to the
hospital. The
award is named
for the founder
of the hospital’s
volunteer
program and
Auxiliary. This
year the honor
went to Becky
Cooper, who
began her volunteer service with Children’s
Hospital in 1979. She has volunteered at
Children’s for more than 28 years and has
accumulated over 3,800 hours of service in a
variety of areas throughout the hospital. Her
creative talents soon became essential in making
handcrafts to be sold at the Fantasy of Trees.
She later began volunteering in the Gift Shop
and can still be found there.
The 24 Karat Award is presented annually to
a volunteer
who displays
enthusiastic
participation
in service to
the hospital.
The winner of
this year’s
award was
Verna Bollin.
She joined
the volunteer
program in
September
2004 and has
accumulated
nearly 700 hours of service. Her outgoing
personality made her a natural for placement at
the Information Desk. She now volunteers in
the Gift Shop and also joined the Fantasy of
Trees Designer Team; in addition, she is one of
the volunteers who takes the “Humor Cart”
around the hospital to visit and entertain
patients. Bollin recently was appointed as
Region IV Chair to the THA Council on
Volunteers.
The Shining Star Award recognizes
dedication to evening and weekend volunteer
service. The recipient of this year’s award is
Scott Outten, who began his service in the
Critical Care
Lounge. This
position offered
him the
opportunity to
combine his
need to give
back to the
community
with the time
demands he
required to
excel in his
studies (at that
time he was
working on a master of physics at the University
of Tennessee). He soon began to volunteer in
the newly opened Family Resource Center,
helping to determine the needs of patient
families and following up on special requests.
He currently serves with the Child Life
Department in the Emergency Department,
where his unique wit and charm are a welcome
addition.
Children’s Hospital extends its appreciation to
these and all of our dedicated volunteers.
A new class series that incorporates fun
with lessons about food and fitness choices
for families is being offered as part of the
“Healthy Kids” community education
program at East Tennessee Children’s
Hospital.
With a theme of “I Can!” the series will
offer a different class each month. Beginning
in late March, the first class focused on
making healthy food choices and the next
three months’ classes highlight fun and
fitness, cooking choices and healthy shopping
ideas. Families can join the series of classes
at any time, and cost is only $10 per family
per class.
The class is designed specifically for
school age children and their parents/
caregivers to participate in together.
During Class One, parents and children
learn to say “I Can – Shop!” for healthier
food choices, teaching all family members
the keys to becoming a “label sleuth” and
discover the best foods and choices available
at the grocery store. Aisle by aisle, “I Can!”
participants learn which healthy foods fit
each family’s recipe file.
Class Two shows families how to say “I
Can – Eat Healthy!” and have fun with food
during shopping, at meals and with snacks.
The class will incorporate games and learning
activities involving trying new foods.
In Class Three, it’s time for “I Can –
Move!” and a chance for all families members
to learn a workout that’s fun. Participants
find out that exercise doesn’t have to be
boring with a variety of fun activities that get
the heart rate up and can be part of a daily
routine.
The final class offered for the “I Can”
series teaches all family members that “I Can
– Cook!” helping families create menus and
recipes and experimenting with cooking for
all ages.
Each class is limited to 10 families, so
pre-registration is required by calling the
Children’s Hospital Healthy Kids Hotline
at (865) 541-8262.
Scott Outten
Verna Bollin
Becky Cooper
Zoanne Bayer
New Healthy Kids
class to focus on
food, fitness choices
Hospital recognizes volunteers

10. 10
There is no such thing as a “typical” day in a hospital.
Day in and day out, patients enter our doors for care,
but each child is unique, and each experience is
different. However, within each day at Children’s
Hospital, there are some common threads. One common
thread is the training and experience of the hospital’s
staff — no matter what situation arises, our staff is
skilled and prepared to meet the challenge. For the
next several issues of It’s About Children, we are
profiling some of our staff and highlighting all our
clinical areas. We hope it will give you a glimpse
into life at Children’s Hospital.
CLINICAL SOCIAL WORK
Illness, injury, medical tests and hospitalization
all add to the routine stresses of children and
families’ daily lives. Social workers help patients
and families increase their capacity for problem
solving and coping, as well as help obtain needed
resources, facilitate interactions and work with
agencies to meet needs.
Children’s Hospital’s 16 social workers
provide information and referral, crisis intervention
assistance, short-term supportive counseling,
assistance in ethical decisions, discharge planning,
child advocacy, coordination of services regarding
cases of abuse and neglect, financial and concrete
needs assistance, and employee counseling
and referral.
Social Work is also responsible for
coordinating language and hearing impaired
interpretation services for patients and families
and arranges for translation of Children’s
Hospital written materials into Spanish.
Kim Christensen, M.S.S.W.,
C.M.S.W.
Families are Kim Christensen’s focus
as a clinical social worker at Children’s Hospital.
“As a college student, I had an interest in families
and how they function,” she said. “I enjoyed classes
in psychology and sociology but was attracted to
Social Work as a career because of its holistic
approach.
“It’s a cliché for a social worker to say this,
but I also really wanted to do something that
would help people. This field was — and is —
a perfect fit,” she added. “Plus, I’ve never been
able to see myself doing a ‘desk job.’”
Christensen holds bachelor’s and master’s
degrees in Social Work and has worked in
mental health and medical (hospital) settings.
At Children’s, she works primarily on the
Second, Third and Fourth medical/surgical
floors on weekdays, and on weekends she covers
all hospital departments. Being a social worker
at Children’s Hospital offers day-to-day
challenges, and “every day here is different,”
she said.
“Since I came to Children’s Hospital, I have
received a significant amount of training and
education in child abuse and maltreatment,” she
said. “I also believe that there is no substitute
for on-the-job training, and I have learned a lot
by watching my colleagues problem-solve in
some very difficult, complicated situations.
“I’m a Knoxville native,” Christensen said.
“Although my family is fortunate never to
have required the services of the hospital,
I have always seen the hospital as a very
important part of our community. The fact
that we have a department staffed entirely by
qualified, certified or licensed social workers
was very important to me. I think it speaks to
the hospital’s commitment to providing the
highest quality services to our patients and their
families. I’ve never worked with a more talented
group of people, both within and outside
our department.”
Regina Johnson, M.S.S.W.,
L.C.S.W.
Pediatric oncology social work is a true
calling for Regina Johnson, a clinical social
worker at Children’s Hospital. Her first
pediatric experience occurred in Florida while
she was working at a hospice. There, she had
a nine-year-old patient who was dying of
bone cancer; he had a five-year-old sister.
This child and his family had a tremendous
impact on Johnson.
“At the same time, I was wanting to return
to Knoxville. I was watching for jobs and saw
this one posted with oncology as the primary
responsibility,” Johnson said. “The bottom line
is, I felt led. ... The child I had worked with [in
Florida] was a very challenging case. I applied
for the job here and was hired in 1988.”
While Johnson has no one particular
favorite memory of her almost 20 years at
Children’s Hospital, there is one situation that
stands out above the others. She had been
following a boy with leukemia from his initial
diagnosis at age 12. When he relapsed seven
years later at age 19, he was admitted to
Children’s Pediatric Intensive Care Unit, where
his parents eventually made the difficult decision
to extubate him (remove his breathing assistance),
based on his wishes. “I went in the room after his
parents and whispered to him that he was loved,
and he didn’t have to be afraid,” Johnson said. “I
turned from him [to leave the room] and his
heart stopped.
Later that day, Johnson had another patient in
PICU she needed to see, and “I thought I couldn’t
cope because I had been so close to the one who
died,” she said. But she went anyway to see the
second patient. He had been sleeping since having
major surgery, but when she came to his room, he
awoke, motioned her to come to his bedside, and
he told her a knock-knock joke.
“It was about death, and it was funny. Then
he fell right back asleep,” Johnson said. “That
patient got me through the rest of that day. I
think it was God-given. Even his mom was taken
aback when he did it.
“You have to be objective, not emotional,”
Johnson continued. “But after several years, you
can’t help but get close” [to long-term patients
such as the teen who died].
Johnson holds a bachelor of arts in sociology
with a double minor in psychology and theater.
Following her first year of graduate school at the
UT Memphis School of Social Work, she then
worked for a while to make sure this was the
career path she wanted to take, then completed
the second year of her graduate school program
and earned a master’s degree from UT Knoxville.
Licensing for social workers was not yet
available when Johnson completed her master’s
degree, so some years later she took the licensing
exam after joining Children’s Hospital to become
a licensed clinical social worker (L.C.S.W.). To
maintain licensure and keep current in the social
work field, Johnson participates in ongoing
educational opportunities, such as conferences for
pediatric oncology social work (including one
international conference in York, England) as well
as local and regional workshops on social work.
lifeA day in the of Children’s Hospital
Social Worker Regina Johnson (right) talks with patient
Kendelyn Cole in the Hematology/Oncology Clinic.
Social Worker Kim Christensen (right) confers with staff
nurse Jennifer Crawford on the Third Floor inpatient unit.

11. 11
In the fall of 2003, Children’s Hospital and
WBIR-TV began a program to recognize children
from throughout East Tennessee who have done
something out of the ordinary.
“We were looking for outstanding youngsters who
had done something amazing: overcome an incredible
physical or emotional situation, demonstrated
outstanding talent and achievement through their art,
or exhibited a passion for helping to make life better
for others,” said Jeff Lee, WBIR’s General Manager.
From that desire to recognize area children,
10 Amazing Kids was created; the first group was
honored in the spring of 2004, and additional groups
were honored in 2005 and 2006. In December 2006,
announcements on WBIR-TV asked viewers to
nominate a child they know who has done something
exceptional. Dozens of entries were received, and the
selection process was extremely difficult.
The 2007 10 Amazing Kids are:
Mary McClain Alexander, age 14, West Valley
Middle School – When Mary Mc’s grandmother died
from breast cancer, this amazing kid took her love of
basketball and help from friends and started the “Shoot
for the Cure” Middle School Jamboree, with the
November 2006 event raising over $1,100. When
she’s not helping to make a difference in her
community, this 8th grader is active in her church and
its outreach programs, volunteers at a local animal clinic
and has participated in Race for the Cure and Buddy’s
Race Against Cancer. She has won numerous academic
achievement certificates and the Citizenship Award.
Christopher Condrone, age 12, Bowers Elementary
School (Harriman) – After reading a story about
children taking toys to an orphanage at Christmas, he
was inspired to do something more substantial. He gave
his own bike a “makeover” and donated the refurbished
bicycle to Toys for Tots. Over the next few months, he
redid several more bikes for other children in Roane
County. Chris volunteers to assist his principal and
teachers and maintains a vegetable garden and donates
the produce. He plans to help others again this
Christmas by donating more refurbished bikes for
Toys for Tots.
Camera Foster, age 13, Carter Middle School –
With her school guidance counselor, this eighth grader
helped initiate a “Girls’ Group” to help young women
struggling with self confidence and making good
choices. As the group’s secretary, she has inspired
others to stand up for themselves. Camera recently
placed second in an oratorical contest, plays tennis
and violin, and is active on the dance team. She also
cares about her community and volunteers at the
Wesley House.
Sarah Holloway, age 16, Karns High School –
This teenager was selected to serve on the Arthritis
Foundation Committee by a physician at Children’s
Hospital, where she serves as a volunteer. Sarah has
received numerous scholastic awards and was honored
by the Karns Middle School staff with the 110%
Award. Her success does not come easily, as she is
legally blind, has had a hip replacement, and her left
leg was amputated below the knee when she was an
infant. Her career goal is to become an orthopedic
surgeon. One of her teachers said, “Her most valuable
contribution is that she serves as an excellent role
model for students and teachers alike.”
Taylor Jones, age 14, Alcoa Middle School –
Taylor has won numerous awards at local, state and
national science fairs and recently was selected again
to compete in the Discovery Channel’s Young
Scientist Challenge. Taylor’s goals are to cure cancer
and improve treatment for patients taking
chemotherapy. All his award-winning projects are
based on microbiology and diseases, and Taylor
currently has a permanent patent pending which he
hopes will eliminate bacteria from vending items.
Taylor is active at his church, is an honors student
and plays basketball and runs track for his school.
Emily Kiraly, age 17, Farragut High School – This
high school student didn’t let a diagnosis of multiple
sclerosis prevent her from being a “normal” teenager.
She is an active Girl Scout working towards the
completion of her Gold Award and has been a
volunteer at the Children’s Hospital Rehabilitation
Center. She teaches the 2nd grade Sunday School
class at Two Rivers Church, works with the STAR
horseback riding program for handicapped children
and was chosen by the Mid-South Chapter of the
National MS Society as a Self-Help Group Leader
of the Year for 2006.
Simon Mull, age 10, Willow Brook Elementary
School (Oak Ridge) – This special youngster is an
ambassador for people with physical challenges. Born
with spina bifida, Simon has a knack for teaching
others about life in a wheelchair and the daily
difficulties that are faced. When he’s not showing
others that a child in a wheelchair is really just like
any other child, his mom says that he “works” as an
advocate of happiness and joy. Simon is active in the
Spina Bifida Association of Tennessee, and through this
group, he has participated in programs including adaptive
skiing and sled-dog riding in Colorado and swimming
with dolphins in Florida.
Savannah Stair, age 17 (at time of her death in 2006),
Bearden High School – This amazing kid never let an
eight-year struggle with cancer dampen her enthusiasm
for living or helping others. Although a frequent patient
at Children’s Hospital, she was also a frequent volunteer,
helping other children in situations she had experienced.
Savannah was also a volunteer at Second Harvest Food
Bank, was active in her church, was vice president of
her middle school class, and was a member of Bearden
Middle School’s Technology Students Association Team
that won state and national competitions. Savannah truly
exemplified the description of an “amazing kid”
throughout her 17 years.
Lindsay Towne, age 10, Loudon Elementary School –
When this 4th grader saw that her school’s playground
equipment would not accommodate a fellow student
with a disability, she was motivated to raise money
for a “Liberty Swing” for her classmate. An employee
of the Liberty Swing Company contacted the swing’s
inventor, who invited Lindsay to Australia to see how
the swings are made. He also told Lindsay that because
she started this on her own, he would donate another
swing for the local park in Loudon. One of Lindsay’s
teachers described her as “a student that teachers dream
of. She works hard and thinks of others before she
thinks of herself.”
Rebecca Wood, age 10, John Sevier Elementary
School (Maryville) – At age four, she became a major
caregiver for her father, who had a serious illness. She
and her father started a ministry at their church called
Cuddly Critters; they would find people with an
emotional need or dealing with major loss and give them
a stuffed animal and special card. Rebecca also worked
with her father, who died in 2005, to clean and do small
jobs around her church. She now helps care daily for her
great-grandmother who has Alzheimer’s and has used
hard circumstances she has faced to help others. As one
person said, “There is no doubt that this amazing kid will
become an amazing adult.”
Each of the 10 Amazing Kids’ stories was featured on
“Live at 5” on WBIR-TV each weekday from April 9-20.
Applications for next year’s 10 Amazing Kids will be
accepted beginning in December 2007.
10 Amazing Kids recognized
Mary Christopher Camera Sarah Taylor
Emily Simon Savannah Lindsay Rebecca

12. 12
Estate Planning...
Choosing a Qualified Personal Representative
Include
Children’s Hospital
in your estate plans.
Join the ABC Club.
For more information,
call (865) 541-8441.
Please send the FREE planning booklet, “Personal Financial Affairs Record.”
Name______________________________ Address__________________________________________
City___________________________ State_______ Zip_____________ Phone#(______)___________
Ì Please call me at the phone number below for a free confidential consultation concerning planned giving.
Ì Please send me more information about deferred giving.
Ì I have already included Children’s Hospital in my estate plan in the following way:
__________________________________________________________________________
Ì Please send me information about the ABC Club.
Children’s Hospital Development Office • (865) 541-8441
You probably didn’t get up this morning
thinking about going to see your lawyer and
drawing up a will. This is something we usually
put off until we simply can’t avoid it any longer.
But why not start today?
Our last article discussed the importance of
preparing your will and the special role your
lawyer plays in that process. We also reviewed
the information you should take to your lawyer
when doing your will. One of your most
important choices will be to appoint a qualified
personal representative, or executor, if you prefer
that term. This choice ranks in importance with
choosing a guardian for your minor children, the
subject of our next article.
Your personal representative is responsible
for taking charge of your affairs after you are
gone and can do only what the instructions in
your will allow. Before taking any action, your
personal representative must file your will with
the appropriate court in your home county and
obtain the documents needed to verify his or her
status as your duly authorized representative.
These documents are usually referred to as
“letters testamentary,” and your personal
representative will need them to conduct your
business with banks, insurance companies and
many others. Your will can allow or even
require your personal representative to:
• Make certain your minor children are safely in
the custody of the people you have chosen as
their guardian;
• Make arrangements for management of
money you have left to provide for your minor
children;
• Hire professionals such as a lawyer or an
accountant to work with them on your estate.
You can specify who these should be or leave
it to the discretion of your personal
representative;
• Assume responsibility for gathering up all of
your assets including bank accounts, securities,
contents of a safe deposit box, home,
furniture, autos and more;
We suggest that you consult your lawyer for
advice about an appropriate fee. Your personal
representative will perform many types of work for
you, and those fees can vary according to the going
rate for the type of work being done. If your
personal representative chooses to mow the lawn
before placing your house on the market, he or she
should be paid the same as any other lawn care
person for those hours.
You can place wording in your will that relieves
your personal representative of the responsibility to
file reports with the Probate Court. You should
understand, however, that some states including
Tennessee permit a beneficiary to request an
accounting from your personal representative even
if you excuse them from filing reports with the
court. We find that there is much less potential for
conflict when the personal representative keeps a
record of their hours and the type of work being
done and submits it to the Probate Court for
approval.
An attorney or Trust Department can serve as
your personal representative and can explain the fee
schedule for their services. You will generally pay a
larger fee with a corporate personal representative
because you are hiring trained, experienced
personnel to work on your estate.
Choose your personal representative wisely.
Discuss your wishes and expectations. Have your
lawyer make your will and then relax in the
knowledge that, by planning properly, you have
removed a potentially great burden from your
loved ones.
Get your free copy of our planning booklet,
“Personal Financial Affairs Record,” and fill in as
much information as you can before visiting your
lawyer. You will have a more thorough plan and will
save time and money. Please send your name and
address to us via the reply form below. You may
also contact me at dsrule@etch.com or by phone at
(865) 541-8162 or Teresa Goddard, CFRE, Senior
Development Officer, at tgoddard@etch.com or by
phone at (865) 541-8441.
by David S. Rule, Director of Development
• Publish a notice to creditors and pay all of
your remaining expenses;
• Follow your instructions about distributing
your personal property – items such as
jewelry, home furnishings, autos, antiques,
clothing, etc.;
• Follow your instructions for distributing
your real property – house, farm, vacation
home, etc. (your lawyer can advise you
about property that is held in joint names);
• Pay your bequests to family members and
friends as well as to Children’s Hospital
and other favorite charities;
• File reports with the court on their
progress in settling your estate, including a
summary of income and assets received as
well as expenses and bequests paid.
Honesty and integrity are two essential
qualities in a personal representative, who
should also be knowledgeable in business
matters and in good enough health to
conduct your business until it is completed.
This can be your spouse or some other
trusted family member or friend. If your
spouse is not especially skillful in business
matters, you could specify that your spouse
and another trusted, business-wise individual
serve together.
You should also select an alternate
personal representative in case your first
choice is unable or unwilling to serve. You
should discuss this in advance with the
person(s) you choose to make certain they are
willing to accept this responsibility.
Though this can be a sensitive subject, you
would be wise to also discuss your views
about reasonable hourly fees to pay your
personal representative for their services.
Spouses rarely accept fees but will sometimes
accept reimbursement for out-of-pocket
expenses. Other relatives may choose to serve
without pay but you should not expect them
to do so; they are entitled to reasonable
compensation for their time.

13. CCAALLEENNDDAARR OOFF EEVVEENNTTSS
13
“Southern Living”
Showcase House
From May 14-27, Children’s Hospital will
benefit from visits to the Southern Living
Showcase House in Farragut. This year’s
Showcase House was built by Michael Bates
Homes, one of 100 custom builders
nationwide chosen for the 14th annual builder
program; it features interior designs from Jill
Thomas and Cindy Hamby with Braden’s Fine
Furnishings and Interiors. The home is built
with the Southern Living “Somerset”
plan, designed by Spitzmiller &
Norris Architects and inspired by the
Shingle Style homes from 1880-1910.
Since its opening April 14, the
design home also has benefited
Thompson Cancer Survival Center,
the Fellowship of Christian Athletes
and the Town of Farragut’s Folklife
Museum. The showcase house is open
daily from 11 a.m.-5 p.m. Tickets are
$10 per person. For more information
on the event, call the Children’s
Hospital Development Office at
(865) 541-8441.
Log-A-Load For Kids
Golf Tournament
The annual Log-A-Load for
Kids Golf Tournament will take place
June 1 at the Chatata Valley Golf
Course in Cleveland, Tenn. Lunch
will be served at noon, with a shotgun start
set for 1 p.m. Awards and prizes will be given
throughout the day. The tournament fee
includes green and cart fees, lunch,
refreshments and an official tournament
goodie bag. Proceeds from this event will
benefit Children’s Hospital. For more
information about the Log-A-Load for
Kids tournament, contact Wayne Turner
at (423) 336-7029.
Staci Reyes Memorial Fast
Pitch Softball Tournament
Softball fans won’t want to miss the first
Staci Reyes Memorial Fast Pitch Softball
Tournament, set for June 15-17 at the Sports
Park on Oak Ridge Highway in Knoxville.
Funds raised will benefit Children’s Hospital’s
Hematology/Oncology Department. This softball
tournament is an ASA State Qualifier for the
2007 season and is open to competitive teams
from Tennessee, Georgia, North Carolina, South
Carolina, Kentucky and other states. Teams may
compete in 8U, 10U, 12U, 14U, 16U or 18U.
Several college scouts have committed to attend
the tournament, as well. For more information or
to register for the tournament, contact Doug
Wood at (865) 984-4833 or (865) 223-3063.
Hope-A-Thon
On Sunday, July 15, WATE-TV 6 will host
the fifth annual Hope-A-Thon live on the air
from Camp Cure, a day camp designed for
children with diabetes (see page 8 for camp
details). Each year, WATE-TV hosts the Hope-
A-Thon to get the East Tennessee community
more involved in the important pediatric health
issues of obesity and diabetes and raise money for
Camp Cure. Proceeds raised from the hour-long
event help provide funding for the camp and help
keep camper fees affordable so that any child who
wants to attend is able to do so. For more
information on Camp Cure or Hope-A-Thon,
call Children’s Hospital at (865) 541-8437.
U P C O M I N G E V E N T S T O B E N E F I T C H I L D R E N ’ S
Mark your calendars now for several upcoming events to entertain families and benefit Children's Hospital.
Thanks to the generous people of East Tennessee who host and participate in these events, Children's Hospital
can continue to provide the best pediatric health care to the children of this region.
CCAALLEENNDDAARR OOFF EEVVEENNTTSS
Horse Power for
Healing Cruise-In
Auto and motorcycle enthusiasts won’t
want to miss the second annual Cruise-In car,
motorcycle and truck show, Horse Power for
Healing. The event will take place on June 30 at
the Cumberland County Community Center in
Crossville. Proceeds from the event will benefit
Children’s Hospital. Vendors are welcome to
attend. For more information, call Lisa Bolin
or Rachel Hinch at (931) 484-3545.
DQ Miracle
Treat Day
If the hot summer
months aren’t a good
enough excuse for ice
cream, Dairy Queen
is offering another
motivation. This year, the
DQ Miracle Treat Day will
be August 9. On this day,
participating Dairy Queen
restaurants will donate all
the proceeds from any
Blizzard treats sold to the
Children’s Miracle
Network. So treat your
family to help Children’s
Hospital! Since 1984,
Dairy Queen has helped
raise more than $59 million for Children’s
Miracle Network hospitals.
Tennessee River 600
The 11th annual Tennessee River 600 will
take place July 21-28. Personal watercraft
enthusiasts will begin the 600-mile trip down
the Tennessee River at Volunteer Landing in
Knoxville and finish at Paris Landing State Park
in Buchanan, TN.
The event raises money to benefit the
Tennessee Wildlife Resources Agency’s Water
Safety Program and four Children’s Miracle
Network hospitals: East Tennessee Children’s
Hospital, T.C. Thompson Children’s Hospital in
Chattanooga, the Children’s Hospital in
Birmingham, Ala., and Le Bonheur Children’s
Medical Center in Memphis.
by Leslie Street, student intern
WATE-TV Channel 6's Gene Patterson and Lori Tucker during
the Hope-A-Thon for Camp Cure in July 2006.

14. 14
A phone call.
Sunglasses left in the car.
The door bell.
An open back yard gate.
All of these are seemingly normal occurrences.
But when one or more of these situations
happens and a child is left unattended at a pool,
at the lake, or even in a bathtub, it can be part of
an equation for disaster - and a drowning. In this
issue of It’s About Children, Lise Christensen,
M.D., pediatric emergency medicine specialist,
discusses several ways to keep your children safe
around water at all times, especially during the
upcoming summer months.
QQ:: We’re planning to install a pool in our
backyard this summer, and we have young
children. What are the best safety tips for
keeping them safe around our pool?
AA:: You are right to be concerned about young
children and swimming pools. Drowning
occurs all too often and all too quickly, so
you must take many precautions to prevent
this tragedy that can also occur in ponds,
hot tubs or any place with water.
First, fence all the way around the pool.
Fences should be at least four feet tall, with
slats narrow enough that a child cannot
squeeze through. A gate should be self-
closing and self-latching, with a latch that is
high enough to be out of the reach of
children. One mistake families often make
when fencing their pool is to use the side of
their house closest to the pool as one part of
the fence. This may keep children from
getting to the pool from outside your house,
but from within the house, a child can easily
access the pool through the back door. So a
pool fence should always enclose all sides
of the pool.
Second, adult supervision
is key. Children sometimes
drown even when several
adults are nearby because
they are not closely
watching the children.
Drowning can occur in
just seconds, even among
children who know how
to swim, so be sure
someone responsible is
the “designated watcher”
when children are in or
near the water.
Third, teach kids rules
for pool safety – no
running, no pushing, no
diving in areas that are not
marked for diving and no
swimming in bad weather
(especially if there is lightning).
Fourth, be prepared in case something
DOES happen. Keep a phone nearby to call
911 if needed but keep any casual phone
conversations brief so you can concentrate on
watching the kids. And learn CPR through a
community course offered by Children’s
Hospital or other agencies near your home.
Fifth, know that pool covers used during
the off-season do not prevent drowning, so
teach your children to stay away from the
pool when you are not around.
QQ:: I have heard drowning can easily be called
“The Silent Killer.” Why?
AA:: Drowning is often referred to as “The
Silent Killer” because when a child goes
under water, he or she seldom makes a
single sound. Literally seconds count when
a child goes under water.
• 30 seconds to 1 minute — the airway closes
and the child’s lips turn blue.
• 1 to 2 minutes — the child loses
consciousness.
• 2 to 5 minutes — the heart can stop.
The child still has a chance of survival if
rescued now.
• 5 minutes or more — permanent brain
damage is occurring as each second ticks by.
QQ:: Our family enjoys spending a lot of time at
our backyard pool during the summer months.
We want to make sure we are prepared if an
accident ever occurred. What are some items
we need to have poolside in case of an
emergency?
AA:: Every home pool should have a Pool Safety
Kit within several feet of the pool.
This safety kit should include items such as
a first aid kit, a flashlight, a flotation device,
a blanket, dry towels and a whistle. Keep a
phone nearby to call 911 if needed; you also
WWaatteerr SSaaffeettyy

15. won’t need to leave the pool unattended to
answer any phone calls. Also consider keeping
rescue equipment such as a shepherd’s hook
(which is a long pole with a hook on the
end) near the pool. Flotation devices are
recommended to keep poolside; however
understand that inexpensive inflatable devices
such as “water wings” or “floaties” do not offer
adequate protection to keep a child safe in water.
A life vest is a far better option, although it also
is not foolproof.
QQ:: My children enjoy spending time in the lake
behind our house during the summer. What
are some water safety rules specific to lakes
and rivers?
AA:: The general water safety rules discussed in
previous questions also apply to lakes and rivers,
but there are specific guidelines to follow while
swimming in natural bodies of water.
First, insist that your child wear a life preserver
or flotation device. The U.S. Coast Guard
estimates that 9 out of 10 drowning victims
are not wearing any type of flotation device.
Second, teach your children these four key
swimming rules:
• Always swim with a buddy.
• Don’t dive into unknown bodies of water.
Jump feet first to avoid hitting your head on
shallow bottom.
• Don’t jump or push others into the water.
• Be prepared for an emergency.
Third, never consume alcohol when operating
a boat, swimming or during water activities, and
don’t allow your children to ride on any water
vehicle where you suspect alcohol consumption
will take place.
compiled by Bethany Swann, student intern
15
Lise Christensen, M.D.
CPR
Dates: June 4, July 23, August 20, September
17, October 15, November 12 and December 3
Time: 6-9 p.m.
This class will teach caregivers
cardiopulmonary resuscitation and choking
maneuvers for children and adults. This class
also gives general home safety advice and tips,
and participants must be at least 14 years old.
This course is $20 per person.
I Can!
Date: June 7, other dates TBA
Time: 6 p.m.
I-Can! is a new Healthy Kids class series for
families about making healthy choices. The
four different classes focus on making healthy
food choices, fun and fitness, cooking choices
and shopping ideas. Families can join the series
of classes at any time. This course is $10 per
session per family.
Safe Sitter
Dates: June 2, July 21 and 28, August 18 and
25, September 15 and 29, October 13 and 20,
November 3 and December 15
Time: 9 a.m. to 3 p.m. (lunch is provided)
Safe Sitter is a national organization that
teaches young adolescents safe and
nurturing babysitting techniques and
the rescue skills needed to respond
appropriately to medical emergencies.
Instructors are certified through Safe
Sitter nationally. Participants must be ages
11-14. This course is $20 per person.
Class size is limited, so preregistration
is required. All classes are offered in the
Koppel Plaza at Children’s Hospital,
unless otherwise noted. For more
information or to register for any of these
classes or to receive our free Healthy Kids
parenting newsletter, call (865) 541-8262.
Announcements about upcoming
classes can be seen on WBIR-TV 10 and
heard on area radio stations. Or visit our
Web site at www.etch.com and click on
“Healthy Kids Education and News.”
Children’s Hospital’s Healthy Kids
Campaign, sponsored by WBIR-TV
Channel 10 and Chick-Fil-A, is a
community education initiative of
the hospital’s Community Relations
Department to help parents keep their
children healthy.
Upcoming Community Education ClassesUpcoming Community Education Classes
Kids, fun, summer and the water – they
just go together during summer vacation.
Children’s Hospital, along with Kohl’s,
Campbell’s Pool & Spa and Dollywood’s
Splash Country, will be reminding everyone of
one important safety lesson this summer when
school is out – no one can ever take a vacation
from water safety.
A major media campaign will remind
parents/caregivers and children of important
water safety tips, and fun events at Campbell’s
Pool & Spa and Dollywood’s Splash Country
will offer a way for families
to learn about water safety together.
On Thursday, June 7, from 4-7 p.m.,
representatives from Children’s Hospital, Kohl’s
and Dollywood’s Splash Country will be on
hand at Campbell’s Pool & Spa (231 Papermill
Place Way, Knoxville) to demonstrate water
safety tips and answer water safety questions.
Information on keeping children
safe around water, pool maintenance and safety
demonstrations will be featured. Several pairs
of tickets to Dollywood’s Splash Country will
also be given away during the event.
The water safety and awareness campaign
will conclude with a water safety day on
Wednesday, June 13, at Dollywood’s Splash
Country in Pigeon Forge, where water safety
is always a priority. The event will begin at
8:30 a.m. with a water safety and awareness
workshop taught by the waterpark’s award-
winning lifeguards; registration is required for
the morning workshop by calling the Healthy
Kids Hotline at (865) 541-8262.
Also on June 13 at Splash Country, visitors
to the water park will find water safety booths
open in the new Cascades area from 10 a.m.
until 2 p.m. There is no extra charge for the
water safety program, but an admission ticket
to Dollywood’s Splash Country is required
for admittance; for ticket information, call
(800) DOLLYWOOD or visit
www.dollywoodssplashcountry.com.
This important water safety campaign is
being funded by generous donations from
Kohl’s and Campbell’s Pool & Spa. For more
information on water safety and the events
on June 7 and June 13, visit www.etch.com.
Have Fun
at water safety events in June

16. The classic rock and roll group Three Dog Night performed at the 15th
annual Center Stage concert to benefit Children’s Hospital on April 14 at the
Knoxville Convention Center. The night began at 6 p.m. with cocktails and
hor d’oevres, followed by a four-course dinner. After an amazing performance
by Three Dog Night, guests enjoyed dancing to Inception.
Children’s Hospital extends a special thanks to Bob and Wendy
Goodfriend, who served as event co-chairs for the 15th year, and to the
Goodfriend Foundation, Pilot Corporation and LandAir for their
underwriting support. Center Stage has raised more than $2.5 million for
Children’s Hospital since its inception in 1993.
by Leslie Street, student intern
Children’s Hospital
2018 Clinch Ave. • P.O. Box 15010
Knoxville, Tennessee 37901-5010
We always try to stay current with friends of the hospital.
If for any reason you should receive a duplicate issue,
please notify the hospital at (865) 541-8257.
NON-PROFIT
ORGANIZATION
U.S. POSTAGE
PA I D
PERMIT 433
KNOXVILLE, TN
Center Stage A rock ‘n’ roll evening with Three Dog Night
Above: Center Stage
co-chair Bob Goodfriend
speaks to guests at Center
Stage.
Left: Center Stage co-chair
Wendy Goodfriend with
the members of Three
Dog Night.
Three Dog Night
Three Dog Night
Beth Haynes and John Becker of WBIR-TV Channel 10 served as emcees
for the 15th annual Center Stage benefit for Children's Hospital.