My presentation to a group of HR managers on Researcher Day organized by Sveriges HR Förening - Sweden's HR Association, (http://www.sverigeshrforening.se/) in November 2010.

2. "...when the rate of change outside an organization is greater than the change inside, the end is near...." Jack Welch…

4. Human capacity cannot keep up… Growth Time Information and knowledge Human absorptive capacity Adapted from Cohen & Levinthal 1989

6. The wisdom of the crowd Closed Expensive Complex Accurate Open Inexpensive Simple Close enough Hinton 2007 Accurate

7. History tends to repeat itself…. Innovation, financial crisis, industrial revolution, … Steam engine Internal combustion engine Microelectronics Late 18 th C Late 19 th C Late 20 th C Schön 2008 Third industrial revolution?

8. Threadless: What came first – the community or the company?

9. Creating value through external conversations

10. “ You are always on….” Adapted from FredCavazza.net

11. Management cannot mandate social relationships My company has blocked my computer from accessing most of the social media sites. But I feel so cut off from my network. So, now I just connect through my phone.

12. Empower and trust employees Policies written by IBM employees based on IBM’s Business Conduct Guidelines Apply internally and externally Available on ibm.com “ blogging guidelines” Adapted from Poole 2008

13. Transparency: There is nowhere to hide… http://www.youtube.com/watch?v=t8XxcOj3Seo Fortune, Rey 2008

14. http://www.socialmedia.biz/2009/11/02/why-i-love-public-transportation-and-hate-hp/ It’s everyone’s responsibility!

15. Using twitter as a leadership tool http://twitter.com/#!/zappos

16. Experiment with new media Teigland et al. 2010 Integrating the users in the development process in Second Life

17. Exploring VW affordances Nonaka & Toyama 2003, Teigland et al 2010 Simulation Avatar design Multi-modal communication Co-creation Archiving Immersion

18. Some things do not change Innovation Exchange Exchange Trust Trust Relationships Relationships Interaction

19. http://slideshare.net/missrogue "E-connection is processed in the brain like an in-person connection."

20. Thanks and see you in world! Karinda Rhode aka Robin Teigland [email_address] www.knowledgenetworking.org www.slideshare.net/eteigland Photo: Lindholm, Metro I f you love knowledge, set it free …

21. Interested in learning more about Virtual Worlds?

22. Increasing pressure on “traditional” organizations Formal organization/ Hierarchy Teigland et al. 2005 Social organization / Heterarchy