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How to Comply with Changes
to the Clery Act
S. Daniel Carter
Director of Public Policy
                        y
Security On Campus, Inc.
About Everbridge
•   Leader in incident notification systems

•   Everbridge serves over 100 colleges and
    universities, incl ding high profile
      ni ersities including
    institutions like Virginia Tech, protecting
    more than 2 million students in
    emergencies

•   Fast-growing global company with
    more than 1,000 clients in more
    than 100 countries

•   Serve the Global 2000, healthcare
    systems, state and local government,
    federal government, military, financial
    services firms and universities
             firms,

•   100% focused on incident notification
    solutions that merge technology
    and expertise


                                                  2
Agenda

Part 1: Presentation
• What you need to have in place and when
• Developing Clery Act compliant protocols
• Addressing annual testing requirements
              g           g q
• Reporting changes

Part 2: Q&A




                                             3
Note:
Q&A   slides are currently
      available to everyone on
      blog.everbridge.com




         Use the Q&A
         function to
         submit your
         questions.
         questions




                            4
How to Comply with Changes
             py        g
to the Clery Act

S. Daniel Carter
Director of Public Policy
Security On Campus, I
S     it O C           Inc.
Jeanne Ann Clery’s legacy

• Raped and murdered on
   April 5, 1986 in her
     p    ,
   residence hall by a fellow
   student she didn’t know

• History of violent crime
   on campus

• Led to national awareness
   of campus crime

• Federal Clery Act
Security On Campus, Inc.



                    • Non-profit established
                      by Connie and Howard
                      Clery in 1987

                    • Advocacy
                       • Safer campuses/crime prevention
                       • Victims’ rights


                    • Education
                       • Peer-ed
                       • Clery Act training
New for 2010

• Emergency response and evacuation
  • Immediate emergency notification
     •   Responsibilities clearly outlined
  • Annual test/publicizing
                p         g


• New hate crimes
  • Larceny-theft
  • Simple assault
  • Intimidation
  • Destruction/damage/vandalism
New for 2010

• Campuses with housing
   •   Missing students
   •   Campus fire safety


• Local/state law enforcement
   •   Agreements for investigating crimes
   •   Memorandum of understanding
Emergency response

• Beginning 2010, annual security reports must include
   •   Emergency response and evacuation policy summary
       E                    d       ti     li
        • Immediate notification
        • Annual test
        • Annual publicizing of procedures
Immediate notification

• Immediate threat (all hazards)
• To health or safety
• Students or employees
• On campus
Notification process

• How/who will confirm emergency/danger?
• Determine appropriate segment(s)
• Determine the content
• Initiate the notification system
• Li t of title(s) responsible
  List f titl ( )         ibl
Timely warning too?

• Emergency notification supersedes timely
  warning p
        g process

• Notification may contain less information than
  warning typically would (i.e. crime prevention tips)
                          (i e

• Must provide “adequate follow-up information”
   •   All clear
   •   Recovery information
Without delay

• Must state in policy
• Notification will be issued “without delay”
• Upon confirmation of emergency
• “Taking into account the safety
   of the community”
Exceptions

• Compromise efforts
   •   To assist a victim
   •   Contain
   •   Respond to
   •   Otherwise mitigate


• P f i l jjudgment of responsible authorities
  Professional d  t f         ibl    th iti
Annual test

• At least once per calendar year
• Announced or unannounced
• Publicizing, beyond ASR, in conjunction
  with annual test
• Documenting
   •   Description of the exercise
   •   Date/time
   •   Whether announced
       or unannounced
What is a test?

• Regularly scheduled drills, exercises, and appropriate
  follow-through activities, designed for assessment and
              g            ,     g
  evaluation of emergency plans and capabilities.
Drill

• A drill is a coordinated, supervised exercise
   activity, normally used to test a single specific
   operation or function.


• With a drill, there is no attempt to
   coordinate organizations.

                                           THIS IS
                                           NOT
                                           A TEST
Tabletop

• A tabletop exercise is a facilitated analysis
   of an emergency situation in an informal,
              g    y                       ,
   stress-free environment.


• It is designed to elicit constructive discussion
   as participants examine and resolve problems
   based on existing operational p
                    g p          plans and
   identify where those plans need to be refined.
Functional exercise

• A functional exercise is a fully simulated interactive
   exercise that tests the capability of an organization
                             p      y         g
   to respond to a simulated event.


• The exercise tests multiple functions of the
   organization’s operational plan.


• It is a coordinated response to a situation in a
   time-pressured, realistic simulation.
Full-scale exercise

• A full-scale exercise simulates a real event as closely
   as poss b e It is a e e c se des g ed to e a uate t e
      possible. t s an exercise designed evaluate the
   operational capability of emergency management
   systems in a highly stressful environment that
   simulates actual response conditions
                               conditions.

• To accomplish this realism, it requires the mobilization
   and actual movement of emergency personnel,
     d t l            t f                   l
   equipment, and resources.

• Ideally, the f
               full-scale exercise should test and
   evaluate most functions of the emergency
   management p
        g       plan or operational p
                         p          plan.
New hate crimes
Types of theft

 •   Pocket-picking
 •   Purse-snatching
     P        t hi
 •   Shoplifting
 •   Theft from building
 •   Theft from coin operated machine or device
 •   Theft from motor vehicle
 •   Theft of motor vehicle parts or accessories
 •   All other larceny
New hate crimes
New hate crimes
New hate crimes
Clery Act handbook

• Originally published 2005
• Update is being
  developed

• SOC iis h l i
          helping

• What are your ?
• Due late 2010/early 2011
Incident Notification for
Higher Education
  g e ducat o

Marc Ladin
VP of Marketing
Everbridge




                            28
Incident notification solutions address common
higher education communication challenges
• Communicate quickly, easily, and      • Free key personnel to perform
 efficiently with large numbers of       critical tasks or staff incident
 people in minutes, not hours, making    response teams by automating
 sure that campus safety issues are      manual, time-intensive,
 communicated quickly                    error-prone processes
                                                p      p

• Use all contact paths to reach        • Satisfy regulatory requirements
 everyone, using the most popular        for the Clery Act and U.S.
 methods,
 methods no matter where they may        Department of Education’s Hi h
                                         D      t    t f Ed     ti ’ Higher
 be, on or off-campus                    Education Opportunity Act of 2008
                                         (HEOA) with extensive and complete
• Ensure two-way communications
         two way                         reporting of delivery attempts and
                                           p      g          y      p
 to know who may need immediate          two-way acknowledgements from
 assistance                              recipients




                                                                            29
The Everbridge difference

       technology + expertise = empowerment
       technology + expertise = confidence

       technology + expertise = solution
       technology + expertise = your success

Everbridge, the world’s recognized leader in incident notification
systems, merges technology with industry expertise to help
millions of people communicate in a crisis manage operational
                                     crisis,
incidents, and connect on a daily basis.



                                                                     30
Key evaluation criteria for an incident
notification system

• Experience and expertise
• Ease of use
• Ability to reach all contact paths,
  including voice email native SMS
            voice, email,
  (over SMPP and SMTP), IM, and more

• Ease of integration


                                          31
Q&A   Note:
      slides are currently
      available to everyone on
      blog.everbridge.com




         Use the Q&A
         function to
         submit your
         questions.
         questions




                           32
Missed anything?

Never fear, the recording and slides from
today s
today’s webinar are just a click away.

blog.everbridge.com



                                 Reminder
                                 Everbridge Insights webinars
                                 qualify for Continuing Education
                                 Activity Points (CEAPs) for DRI
                                 certifications. Visit www.drii.org
                                 to register your credit.
                                        i              di
                                 Item Number (Schedule II): 26.1
                                 Activity Group: A
                                 1 Point for each webinar


                                                                      33
Communication
Contact information             resources

                                Everbridge Aware for Higher
                                Education
                                everbridge.com/education
S. Daniel Carter
                                White papers, case studies
                                        papers     studies,
sdcarter@securityoncampus.org   literature
                                everbridge.com/resources
1-202-684-6471
                                Upcoming webinars
                                everbridge.com/webinars
Marc Ladin
marc.ladin@everbridge.com
1-818-230-9700
1 818 230 9700

                                blog.everbridge.com
                                twitter.com/everbridge
                                facebook.com/everbridgeinc
                                f    b k      /     b id i




                                                      34

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Everbridge: How to Comply with Changes to the Clery Act

  • 1. How to Comply with Changes to the Clery Act S. Daniel Carter Director of Public Policy y Security On Campus, Inc.
  • 2. About Everbridge • Leader in incident notification systems • Everbridge serves over 100 colleges and universities, incl ding high profile ni ersities including institutions like Virginia Tech, protecting more than 2 million students in emergencies • Fast-growing global company with more than 1,000 clients in more than 100 countries • Serve the Global 2000, healthcare systems, state and local government, federal government, military, financial services firms and universities firms, • 100% focused on incident notification solutions that merge technology and expertise 2
  • 3. Agenda Part 1: Presentation • What you need to have in place and when • Developing Clery Act compliant protocols • Addressing annual testing requirements g g q • Reporting changes Part 2: Q&A 3
  • 4. Note: Q&A slides are currently available to everyone on blog.everbridge.com Use the Q&A function to submit your questions. questions 4
  • 5. How to Comply with Changes py g to the Clery Act S. Daniel Carter Director of Public Policy Security On Campus, I S it O C Inc.
  • 6. Jeanne Ann Clery’s legacy • Raped and murdered on April 5, 1986 in her p , residence hall by a fellow student she didn’t know • History of violent crime on campus • Led to national awareness of campus crime • Federal Clery Act
  • 7. Security On Campus, Inc. • Non-profit established by Connie and Howard Clery in 1987 • Advocacy • Safer campuses/crime prevention • Victims’ rights • Education • Peer-ed • Clery Act training
  • 8. New for 2010 • Emergency response and evacuation • Immediate emergency notification • Responsibilities clearly outlined • Annual test/publicizing p g • New hate crimes • Larceny-theft • Simple assault • Intimidation • Destruction/damage/vandalism
  • 9. New for 2010 • Campuses with housing • Missing students • Campus fire safety • Local/state law enforcement • Agreements for investigating crimes • Memorandum of understanding
  • 10. Emergency response • Beginning 2010, annual security reports must include • Emergency response and evacuation policy summary E d ti li • Immediate notification • Annual test • Annual publicizing of procedures
  • 11. Immediate notification • Immediate threat (all hazards) • To health or safety • Students or employees • On campus
  • 12. Notification process • How/who will confirm emergency/danger? • Determine appropriate segment(s) • Determine the content • Initiate the notification system • Li t of title(s) responsible List f titl ( ) ibl
  • 13. Timely warning too? • Emergency notification supersedes timely warning p g process • Notification may contain less information than warning typically would (i.e. crime prevention tips) (i e • Must provide “adequate follow-up information” • All clear • Recovery information
  • 14. Without delay • Must state in policy • Notification will be issued “without delay” • Upon confirmation of emergency • “Taking into account the safety of the community”
  • 15. Exceptions • Compromise efforts • To assist a victim • Contain • Respond to • Otherwise mitigate • P f i l jjudgment of responsible authorities Professional d t f ibl th iti
  • 16. Annual test • At least once per calendar year • Announced or unannounced • Publicizing, beyond ASR, in conjunction with annual test • Documenting • Description of the exercise • Date/time • Whether announced or unannounced
  • 17. What is a test? • Regularly scheduled drills, exercises, and appropriate follow-through activities, designed for assessment and g , g evaluation of emergency plans and capabilities.
  • 18. Drill • A drill is a coordinated, supervised exercise activity, normally used to test a single specific operation or function. • With a drill, there is no attempt to coordinate organizations. THIS IS NOT A TEST
  • 19. Tabletop • A tabletop exercise is a facilitated analysis of an emergency situation in an informal, g y , stress-free environment. • It is designed to elicit constructive discussion as participants examine and resolve problems based on existing operational p g p plans and identify where those plans need to be refined.
  • 20. Functional exercise • A functional exercise is a fully simulated interactive exercise that tests the capability of an organization p y g to respond to a simulated event. • The exercise tests multiple functions of the organization’s operational plan. • It is a coordinated response to a situation in a time-pressured, realistic simulation.
  • 21. Full-scale exercise • A full-scale exercise simulates a real event as closely as poss b e It is a e e c se des g ed to e a uate t e possible. t s an exercise designed evaluate the operational capability of emergency management systems in a highly stressful environment that simulates actual response conditions conditions. • To accomplish this realism, it requires the mobilization and actual movement of emergency personnel, d t l t f l equipment, and resources. • Ideally, the f full-scale exercise should test and evaluate most functions of the emergency management p g plan or operational p p plan.
  • 23. Types of theft • Pocket-picking • Purse-snatching P t hi • Shoplifting • Theft from building • Theft from coin operated machine or device • Theft from motor vehicle • Theft of motor vehicle parts or accessories • All other larceny
  • 27. Clery Act handbook • Originally published 2005 • Update is being developed • SOC iis h l i helping • What are your ? • Due late 2010/early 2011
  • 28. Incident Notification for Higher Education g e ducat o Marc Ladin VP of Marketing Everbridge 28
  • 29. Incident notification solutions address common higher education communication challenges • Communicate quickly, easily, and • Free key personnel to perform efficiently with large numbers of critical tasks or staff incident people in minutes, not hours, making response teams by automating sure that campus safety issues are manual, time-intensive, communicated quickly error-prone processes p p • Use all contact paths to reach • Satisfy regulatory requirements everyone, using the most popular for the Clery Act and U.S. methods, methods no matter where they may Department of Education’s Hi h D t t f Ed ti ’ Higher be, on or off-campus Education Opportunity Act of 2008 (HEOA) with extensive and complete • Ensure two-way communications two way reporting of delivery attempts and p g y p to know who may need immediate two-way acknowledgements from assistance recipients 29
  • 30. The Everbridge difference technology + expertise = empowerment technology + expertise = confidence technology + expertise = solution technology + expertise = your success Everbridge, the world’s recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis manage operational crisis, incidents, and connect on a daily basis. 30
  • 31. Key evaluation criteria for an incident notification system • Experience and expertise • Ease of use • Ability to reach all contact paths, including voice email native SMS voice, email, (over SMPP and SMTP), IM, and more • Ease of integration 31
  • 32. Q&A Note: slides are currently available to everyone on blog.everbridge.com Use the Q&A function to submit your questions. questions 32
  • 33. Missed anything? Never fear, the recording and slides from today s today’s webinar are just a click away. blog.everbridge.com Reminder Everbridge Insights webinars qualify for Continuing Education Activity Points (CEAPs) for DRI certifications. Visit www.drii.org to register your credit. i di Item Number (Schedule II): 26.1 Activity Group: A 1 Point for each webinar 33
  • 34. Communication Contact information resources Everbridge Aware for Higher Education everbridge.com/education S. Daniel Carter White papers, case studies papers studies, sdcarter@securityoncampus.org literature everbridge.com/resources 1-202-684-6471 Upcoming webinars everbridge.com/webinars Marc Ladin marc.ladin@everbridge.com 1-818-230-9700 1 818 230 9700 blog.everbridge.com twitter.com/everbridge facebook.com/everbridgeinc f b k / b id i 34