9. Best Practices = ? 1. WHERE/HOW: Exchanged, like instructional capital , by any means, though Internet -related information is most commonly exchanged this way. 2. WHAT: Most efficient (least amount of effort) and effective (best results) way of accomplishing a task. 3. WHEN/WHO: Based on repeatable procedures that have proven themselves over time for large numbers of people. Wikipedia.com search terms "Best Practices"