The Chattanooga Metropolitan Airport Authority wanted to provide ubiquitous wireless Internet access throughout their facility. They partnered with a local wireless Internet service provider, AirNet Group, to deploy a Meraki wireless network using just five nodes. AirNet Group and airport officials installed and configured the entire network in just a few hours. The Meraki network provided reliable wireless coverage across all areas of the airport complex in a cost effective manner. Over 20,000 users have utilized the network, supporting the airport's customer service goals.
1. C A S E S T U DY | A I R P O R T
Chattanooga
Metropolitan Airport
“AirNet’s free wireless Internet (Wi-Fi) access gives Chattanooga passengers one more
opportunity to multi-task while they wait to board their flight. We appreciate AirNet’s partnership
in supporting the Airport’s customer service goals.”
Mike Landguth, President and CEO, Chattanooga Metropolitan Airport Authority
Challenge Results
Local authorities wanted to offer free, reliable high-speed wireless With a single high-speed Internet connection and just five Meraki nodes,
over their entire local airport complex, to serve travellers and the airport complex was blanketed in wireless signal within hours.
staff alike. But the terminals were far-flung and the construction
presented a wireless line-of-sight challenge and potentially
expensive barrier.
Meraki, Inc. | | 660 Island St. 2 St., San Francisco, CA 94110 | 415.632.5800 | www.meraki.com
Meraki, Inc.99 RhodeAlabama nd Floor, San Francisco, CA 94103 | 415.632. 5800 | www.meraki.com
2. Together with officials at Chattanooga Airport, AirNet Group had
the entire network installed and running within just a few hours.
Utilizing an Internet connection provided by AirNet, the Meraki
network automatically configured as soon as the products were
powered on. The Meraki hardware was installed inside false ceilings
and lighting soffits, for added security.
Because AirNet Group is responsible for ongoing support, they
needed a management service that would allow them to access
the network remotely. The web-based Meraki Dashboard suited
their needs perfectly. With the tools and features provided in
the Dashboard, AirNet Group can ensure that the Meraki mesh
network remains fully operable, and can change configurations on
the network with the click of a button from anywhere in the world.
Unlike previous solutions they had tried, Meraki’s wireless solution
continues to perform extremely well for the Chattanooga Metropolitan
Airport Authority and AirNet Group. The robust nature of Meraki’s
products ensure optimal uptime of the network, and requires little or
no adjustment to function properly. The result is the highly reliable
wireless network that currently services the entire airport.
“AirNet’s free wireless Internet (Wi-Fi) access gives Chattanooga
passengers one more opportunity to multi-task while they wait to
The Chattanooga Metropolitan Airport Authority wanted to provide board their flight. We appreciate AirNet’s partnership in supporting
ubiquitous wireless Internet access throughout their entire facility to the Airport’s customer service goals.”
service both airport customers and staff. To accomplish their goal, a —Mike Landguth, President and CEO, Chattanooga Metropolitan
local wireless Internet Service Provider (WISP), AirNet Group, was Airport Authority
brought in to make it happen.
To date, the network has supported more than 20,000 users. Not
Together with officials at Chattanooga Airport, only does the network allow airport customers and staff to use
the Internet, it also showcases Chattanooga Metropolitan Airport
AirNet Group had the entire network installed Authority as innovative and customer-focused to its passengers
and running within just a few hours. Utilizing and residents alike.
an Internet connection provided by AirNet, the
Meraki network automatically configured as
soon as the products were powered on.
To meet the requirements of the airport while keeping the total
project economically feasible, the AirNet team needed an affordable
solution that would prove easy to install, easy to manage, and
highly reliable. After using Meraki products in a number of other
applications, AirNet Group heard of Chattanooga Airport’s need
for a reliable network solution and knew that Meraki would be a
perfect fit. With only five Meraki nodes, the entire airport, including
the terminal, baggage claim, ticketing area, and coffee shop, was
blanketed with wireless Internet coverage.
Meraki, Inc. | | 660 Island St. 2 St., San Francisco, CA 94110 | 415.632.5800 | www.meraki.com
Meraki, Inc.99 RhodeAlabama nd Floor, San Francisco, CA 94103 | 415.632. 5800 | www.meraki.com