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Business Information Systems
                   Chapter 5
Introduction
Software fills the communication gap between humans
 with problems to solve and computers that can only
 understand zeros and ones.
The three major categories of software are:
Compilers and other translator programs, which allow
 programmers to create other software.
Software applications, which serve as productivity tools to
 help computer users solve problems.
System software, which coordinates hardware operations
 and does behind-the-scenes work the computer user
 seldom sees.
5.1 PROCESSING WITH
PROGRAMS
Although computers are commonly called “smart
 machines” or “intelligent machines,” a typical computer is
 capable of doing only the most basic arithmetic operations
 and a few simple logical comparisons. Computers seem
 smart because they can perform these operations and
 comparisons quickly and accurately.
An algorithm is a set of step-by-step procedures for
 accomplishing a task. A computer program generally starts
 as an algorithm written in English or some other human
 language. A programmer’s job is to turn the algorithm into
 a program by adding details, hammering out rough spots,
 testing procedures, and correcting errors.
5.1.2 The Language of Computers
Every computer processes instructions in a native machine
 language. Machine language uses numeric codes to
 represent the most basic computer operations—adding
 numbers, subtracting numbers, comparing numbers,
 moving numbers, repeating instructions, and so on.
Today most programmers use programming languages
 like BASIC and C that fall somewhere between natural
 human languages and precise machine languages. For a
 computer to understand a program written in one of these
 languages, it must use a compiler or other translator
 program to convert the English-like instructions to the
 zeros and ones of machine language.
The Language of Computers-
continued
As translators become more sophisticated,
 programmers can communicate in computer
 languages that more closely resemble natural
 languages—the languages people speak and write
 every day.
Most tasks that required programming two decades
 ago can now be accomplished with easy-to-use
 software applications—tools like word processors,
 spreadsheets, and graphics programs.
5.2.1 Consumer Applications
The differences between buying computer software and music
 software (CDs or cassettes) are:
A computer software package generally includes printed
 documentation—tutorial manuals and reference manuals that
 explain how to use the software. Most modern software
 packages have some kind of on-line documentation.
Most software companies continually work to improve their
 products by removing bugs and adding new features.
A computer software buyer must be concerned with
 compatibility.
According to the warranties printed on many software
 packages, the applications might be worthless even if you have
 compatible hardware and software.
When you buy a typical computer software package,
 you’re not actually buying the software. Instead you’re
 buying a software license to use the program on a single
 machine. Virtually all commercially marketed software is
 copyrighted, so it can’t be legally duplicated for
 distribution to others; some disks (mostly games) are
 physically copy-protected, so they can’t be copied at all.
In general, most successful software products share two
 important characteristics.
Most successful software applications are built around
 visual metaphors of real-world tools.

Most popular computer applications are successful
    because they extend human capabilities in some way,
    allowing users to do things that can’t be done easily, or at
    all, with traditional tools.

5.2.2 Integrated Applications and
Suites: Software Bundles
While most software packages specialize in a particular
 application—word processing, graphics, or whatever—
 integrated software packages include several applications
 designed to work well together and they generally include
 at least these six application types:
word processing
database
spreadsheet
graphics
telecommunications
personal information management (PIM) modules
The parts of an integrated package may not have all the features
 of their separately packaged counterparts, but integrated
 packages still offer several advantages:
They cost considerably less than the total cost of purchasing
 individual programs that perform all of the separate functions.
They apply a similar look and feel to all of their applications, so
 users don’t need to memorize different commands and
 techniques for doing different tasks.
They allow quick and easy transfer of data between
 applications. Many include interapplication communication
 features, so changes created in one application are
 automatically reflected in other applications.
5.2.3 Vertical-Market and Custom
Software
Applications designed specifically for a particular
 business or industry are sometimes called vertical-
 market applications. Vertical-market applications
 tend to cost far more than mass-market applications,
 because companies that develop the software have
 very few potential customers through which to
 recover their development costs. In fact, some custom
 applications are programmed specifically for single
 clients.
5.3 SYSTEM SOFTWARE: THE
HARDWARE-SOFTWARE CONNECTION
5.3.1 What the Operating System Does
Virtually all general-purpose computers today depend on
 an operating system (OS) to keep hardware running
 efficiently and to make the process of communication with
 that hardware easier. The operating system, as the name
 implies, is a system of programs that perform a variety of
 functions, including:
Communicating with peripherals.
Coordinating concurrent processing of jobs.
Large, multi-user computers often work on several jobs at
 the same time - a technique known as concurrent
 processing. State-of-the-art parallel processing machines
 use multiple CPUs to process jobs simultaneously.
If a PC has multitasking capabilities, the user can
 issue a command that initiates a process and continue
 working with other applications while the computer
 follows through on the command.
Memory management.
Resource monitoring, accounting, and security.
Program and data management.
Co-ordinating network communications.
5.3.2 Utility Programs
Utility programs serve as tools for doing system
 maintenance and some repairs that aren’t
 automatically handled by the operating system.
Where the Operating System Lives
Some computers—mostly game machines and
 special-purpose computers—store their operating
 systems permanently in ROM (read-only memory) so
 they are ready to go to work as soon as they are
 turned on. But because ROM is unchangeable, these
 machines can’t have their operating systems modified
 or upgraded without hardware transplants.
5.4 THE USER INTERFACE: THE
HUMAN-MACHINE CONNECTION
As software evolves, so does the user interface—the look
 and feel of the computing experience from a human point
 of view.
Some popular user interfaces are:
MS-DOS, the operating system that’s standard equipment
 in millions of IBM-compatible computers (computers that
 are functionally identical to an IBM personal computer
 and therefore capable of running IBM-compatible
 software).
Apple’s Macintosh, the most popular alternative to IBM-
 compatible computers.
Microsoft Windows, software that provides a Macintosh-
 like user interface for IBM-compatible computers.
5.4 THE USER INTERFACE: THE
HUMAN-MACHINE CONNECTION
As software evolves, so does the user interface—the look
 and feel of the computing experience from a human point
 of view.
Some popular user interfaces are:
MS-DOS, the operating system that’s standard equipment
 in millions of IBM-compatible computers (computers that
 are functionally identical to an IBM personal computer
 and therefore capable of running IBM-compatible
 software).
Apple’s Macintosh, the most popular alternative to IBM-
 compatible computers.
Microsoft Windows, software that provides a Macintosh-
 like user interface for IBM-compatible computers.
5.4.3 Why WIMP Won
Graphical user interfaces with windows, icons,
 menus, and pointing devices (sometimes called
 WIMP) offer several clear advantages from the user’s
 point of view:
They’re intuitive
They’re consistent
They’re forgiving
They’re protective
They’re flexible
Example of WIMP Interface




In the picture above notice that all the menus contain
 icons and everything can be selected by a mouse
 pointer think about your first cell phone, the Nokia
 3310 was it as user friendly as current phones!
5.4.4 Multiple User Operating
Systems: UNIX and Linux
UNIX, developed at Bell Labs in the time before PCs,
 allows a timesharing computer to communicate with
 several other computers or terminals at once. UNIX is
 a command-line, character-based operating system at
 heart, although several versions have shells with
 graphical interfaces.
Example of Linux Interface
notice the picture below looks like windows but is
actually a Linux operating system!
End of Chapter FIVE

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Cibm bis work shop 2 chapter five

  • 2. Introduction Software fills the communication gap between humans with problems to solve and computers that can only understand zeros and ones. The three major categories of software are: Compilers and other translator programs, which allow programmers to create other software. Software applications, which serve as productivity tools to help computer users solve problems. System software, which coordinates hardware operations and does behind-the-scenes work the computer user seldom sees.
  • 3. 5.1 PROCESSING WITH PROGRAMS Although computers are commonly called “smart machines” or “intelligent machines,” a typical computer is capable of doing only the most basic arithmetic operations and a few simple logical comparisons. Computers seem smart because they can perform these operations and comparisons quickly and accurately. An algorithm is a set of step-by-step procedures for accomplishing a task. A computer program generally starts as an algorithm written in English or some other human language. A programmer’s job is to turn the algorithm into a program by adding details, hammering out rough spots, testing procedures, and correcting errors.
  • 4. 5.1.2 The Language of Computers Every computer processes instructions in a native machine language. Machine language uses numeric codes to represent the most basic computer operations—adding numbers, subtracting numbers, comparing numbers, moving numbers, repeating instructions, and so on. Today most programmers use programming languages like BASIC and C that fall somewhere between natural human languages and precise machine languages. For a computer to understand a program written in one of these languages, it must use a compiler or other translator program to convert the English-like instructions to the zeros and ones of machine language.
  • 5. The Language of Computers- continued As translators become more sophisticated, programmers can communicate in computer languages that more closely resemble natural languages—the languages people speak and write every day. Most tasks that required programming two decades ago can now be accomplished with easy-to-use software applications—tools like word processors, spreadsheets, and graphics programs.
  • 6. 5.2.1 Consumer Applications The differences between buying computer software and music software (CDs or cassettes) are: A computer software package generally includes printed documentation—tutorial manuals and reference manuals that explain how to use the software. Most modern software packages have some kind of on-line documentation. Most software companies continually work to improve their products by removing bugs and adding new features. A computer software buyer must be concerned with compatibility. According to the warranties printed on many software packages, the applications might be worthless even if you have compatible hardware and software.
  • 7. When you buy a typical computer software package, you’re not actually buying the software. Instead you’re buying a software license to use the program on a single machine. Virtually all commercially marketed software is copyrighted, so it can’t be legally duplicated for distribution to others; some disks (mostly games) are physically copy-protected, so they can’t be copied at all. In general, most successful software products share two important characteristics. Most successful software applications are built around visual metaphors of real-world tools. Most popular computer applications are successful because they extend human capabilities in some way, allowing users to do things that can’t be done easily, or at all, with traditional tools. 
  • 8. 5.2.2 Integrated Applications and Suites: Software Bundles While most software packages specialize in a particular application—word processing, graphics, or whatever— integrated software packages include several applications designed to work well together and they generally include at least these six application types: word processing database spreadsheet graphics telecommunications personal information management (PIM) modules
  • 9. The parts of an integrated package may not have all the features of their separately packaged counterparts, but integrated packages still offer several advantages: They cost considerably less than the total cost of purchasing individual programs that perform all of the separate functions. They apply a similar look and feel to all of their applications, so users don’t need to memorize different commands and techniques for doing different tasks. They allow quick and easy transfer of data between applications. Many include interapplication communication features, so changes created in one application are automatically reflected in other applications.
  • 10. 5.2.3 Vertical-Market and Custom Software Applications designed specifically for a particular business or industry are sometimes called vertical- market applications. Vertical-market applications tend to cost far more than mass-market applications, because companies that develop the software have very few potential customers through which to recover their development costs. In fact, some custom applications are programmed specifically for single clients.
  • 11. 5.3 SYSTEM SOFTWARE: THE HARDWARE-SOFTWARE CONNECTION 5.3.1 What the Operating System Does Virtually all general-purpose computers today depend on an operating system (OS) to keep hardware running efficiently and to make the process of communication with that hardware easier. The operating system, as the name implies, is a system of programs that perform a variety of functions, including: Communicating with peripherals. Coordinating concurrent processing of jobs. Large, multi-user computers often work on several jobs at the same time - a technique known as concurrent processing. State-of-the-art parallel processing machines use multiple CPUs to process jobs simultaneously.
  • 12. If a PC has multitasking capabilities, the user can issue a command that initiates a process and continue working with other applications while the computer follows through on the command. Memory management. Resource monitoring, accounting, and security. Program and data management. Co-ordinating network communications.
  • 13. 5.3.2 Utility Programs Utility programs serve as tools for doing system maintenance and some repairs that aren’t automatically handled by the operating system. Where the Operating System Lives Some computers—mostly game machines and special-purpose computers—store their operating systems permanently in ROM (read-only memory) so they are ready to go to work as soon as they are turned on. But because ROM is unchangeable, these machines can’t have their operating systems modified or upgraded without hardware transplants.
  • 14. 5.4 THE USER INTERFACE: THE HUMAN-MACHINE CONNECTION As software evolves, so does the user interface—the look and feel of the computing experience from a human point of view. Some popular user interfaces are: MS-DOS, the operating system that’s standard equipment in millions of IBM-compatible computers (computers that are functionally identical to an IBM personal computer and therefore capable of running IBM-compatible software). Apple’s Macintosh, the most popular alternative to IBM- compatible computers. Microsoft Windows, software that provides a Macintosh- like user interface for IBM-compatible computers.
  • 15. 5.4 THE USER INTERFACE: THE HUMAN-MACHINE CONNECTION As software evolves, so does the user interface—the look and feel of the computing experience from a human point of view. Some popular user interfaces are: MS-DOS, the operating system that’s standard equipment in millions of IBM-compatible computers (computers that are functionally identical to an IBM personal computer and therefore capable of running IBM-compatible software). Apple’s Macintosh, the most popular alternative to IBM- compatible computers. Microsoft Windows, software that provides a Macintosh- like user interface for IBM-compatible computers.
  • 16. 5.4.3 Why WIMP Won Graphical user interfaces with windows, icons, menus, and pointing devices (sometimes called WIMP) offer several clear advantages from the user’s point of view: They’re intuitive They’re consistent They’re forgiving They’re protective They’re flexible
  • 17. Example of WIMP Interface In the picture above notice that all the menus contain icons and everything can be selected by a mouse pointer think about your first cell phone, the Nokia 3310 was it as user friendly as current phones!
  • 18. 5.4.4 Multiple User Operating Systems: UNIX and Linux UNIX, developed at Bell Labs in the time before PCs, allows a timesharing computer to communicate with several other computers or terminals at once. UNIX is a command-line, character-based operating system at heart, although several versions have shells with graphical interfaces.
  • 19. Example of Linux Interface notice the picture below looks like windows but is actually a Linux operating system!