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A Portrait of
                            Today’s Tablet User
                                 Wave II

                                   June 2012

                               Conducted in partnership with

www.online-publishers.org
Frank N. Magid Associates, Inc.


 Who We Are: Frank N. Magid Associates, Inc. is a leading research-based consulting firm with
  expertise in media, communications and entertainment.
 Fifty Years and Counting: Since our first engagement with a local television station 50 years
  ago, we have been at the forefront of innovation in the media, entertainment and
  communications industries.
 Coverage of Multiple Media Platforms: We boast robust practices across all media
  platforms including print, broadcast and cable television, the Web, gaming and wireless.
 Exceptionally Qualified Team: Our team possesses PhDs and Master’s degrees in statistics,
  marketing, media, engineering, journalism, anthropology, sociology, strategic communications
  and business, including analysts with advanced capabilities in qualitative and quantitative
  research methodologies.
 Experienced Strategic Consultants: Our strategic consultants include past operators in
  the print, television, Web, gaming and mobile industries.
 Global Coverage: Our team of 150 professionals operates out of offices in Minneapolis,
  Mumbai, New York, Los Angeles, San Francisco, Chicago, Atlanta, Dallas and Cedar Rapids.
  Magid’s global network of partners extends across 44 countries to support our portfolio of
  international clients.
                                               1
Background: Methodology

• OPA collaborated with Frank N. Magid Associates, Inc. for data analysis
  and insight. The Magid Media Futures study evaluates attitudes and
  behaviors of media and entertainment consumers.
• Data comes from a nationally representative online survey of 2,540
  internet users between the ages of 8 and 64. The sample is matched to the
  U.S. Census with regard to age and gender1.
• Data was collected from March 19 through March 26, 2012.
• A high-quality, third-party online research panel and data collection firm
  was used for recruitment and data collection.
• U.S. internet population estimates are derived from U.S. Census Bureau
  and eMarketer data2.


Notes:
(1) Margin of error on the entire sample was ±1.94%;
(2) Audience size references the portion of U.S. Internet population reflected in the sample (ages 8-64) as 236.2 million
people in 2011, 243.2 million in 2012 and 249.7 million in 2013. (Source: U.S. Census Bureau, eMarketer).

                                                                 2
Background: Study Objectives

• To gain insight into the key dynamics of the tablet user:
   – Who are tablet users?

   – How are they using tablets?

   – How has tablet usage changed over the past year?

• To understand trends around tablet advertising, content buying
  and e-commerce:
   – How do tablet users feel about tablet advertising?

   – What types of content are they paying for?

   – Are they purchasing products using their tablets, and how much are
     they spending?


                                    3
Summary Findings: Six Key Takeaways

1. Tablet usage is exploding.
2. Tablets have become embedded in people’s lives.
3. Content consumption continues to dominate tablet
   usage.
4. Tablet users have an appetite for paid content.
5. After seeing tablet ads, tablet users are driven to actions.
6. Tablet content purchasers and cross-platform tablet
   users are more positive about tablet ads and are
   more likely to purchase products from their tablets.


                                4
The Tablet Audience

• How Many Consumers
  Are Using Tablets?

• Which Tablets Are
  They Using?

• Who Are Tablet
  Users?

• Who Intends to Buy
  Tablets?




                       5
Tablet Adoption Has Exploded to 31%, Up
              From 12% in 2011, Representing 74MM Users

                Tablet Owners/Regular Users1
                                (% of Respondents)

                                                                                                   74.1MM
                                                            31%                                        Tablet
                      28.3MM
                                                                                                       Users2
                  Tablet Users2

                         12%




                      2011                                   2012
[1]: 94% of 758 “tablet users” sampled indicate that they “own” their tablets; however, the bulk of this survey will focus more on the broader “tablet user” base.
[2]: Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer.
Base: Total sample, N=2,482. SCR.I and SCR.J: Which of the following do you own or use regularly? Select all that apply.

                                                                                 6
Android Platform Penetration Reaches iOS
             Level on Strength of Kindle Fire
                   Types of Tablet(s) Owned, by Device*                                                                       Adoption by
                                                                                                                            Operating System*
                                        (% of Tablet Owners)
                                                                                                                                     2011 2012
                            iPad 2                                                       31%

                              iPad                                         22%                                                        72%   52%
                                                                                                        iOS
                            iPad 3                    8%                                                           TM

                     Kindle Fire                                                    28%

             Samsung Galaxy                                   13%
                                                                                                    Android                           23%   47%
               Other Android                             10%
                                                                                                                TM
   Barnes & Noble Nook                                  9%

                 HP Touchpad                          8%

      Blackberry Playbook                             8%
                                                                                                      Other                           12%   14%


* Note: Percentages do not add up to 100% because some tablet users own/use more than one type of tablet. Values are de-duplicated for
adoption by operating system.
Base: Wireless tablet owners/users, N=758. Q.6: Which of the following brands of wireless tablets do you currently own in your household?

                                                                             7
Overall, Tablet Satisfaction Has Increased
             Based on More “Very Satisfied” Users

                                                           Tablet Satisfaction
                                                               (% of Tablet Users)


                         58%                                     2011               2012             Satisfaction* by
                                                                                                     Operating System
                  50%

                                           39%
                                                  32%
                                                                                                    95%           87%
                                                                                                          TM
                                                                                                                        TM


                                                                     8% 8%
                                                                                            2% 2%         1% 0%

                   Very                   Satisfied              Indifferent            Not Satisfied   Not At All
                 Satisfied                                                                              Satisfied

* Satisfaction indicates either “very satisfied” or “satisfied”
Base: Tablet owners/users, N=710. Q.7.B: How satisfied are you with your wireless tablet?

                                                                            8
Tablet User Base is Trending Older and to a
             More Balanced Male/Female Split

      2012
     VS. 2011
                                             Male          Female           Age Breakout

                                                                      Tablet Users     Total Sample
  Tablet Users
                                             56%           44%                 6%
  N=758                                                              8-11
                                                                                                   8%
                                                                    12-17        11%
  YOY Change
  vs. 2011
                                                 -4%         +4%    18-24            15%
                                                                    25-34                    28%
                                                                    35-44                  21%
  Total Sample                                                      45-54            13%           8%
  N=2,540
                                             49%           51%
                                                                    55-64      7%

Base: Total sample, N=2,482; Tablet owners/users, N=758.
SCR.B: What is your gender?; SCR.C: How old are you?

                                                            9
Tablet Users Are Coming Increasingly From
             Higher Income Households
                          Household Income for Total Sample vs.Tablet Users
                                                (% of Respondents, % of Tablet Users)

                                                                                                                        2012           2012
                                                                                                                        Total         Tablet
                                                                                                 HH Income             Sample         Users
                Total Sample                 Tablet Users
                                                                            23%                      $50K+:              41%          59%
                                                                       19%
                                                        16%                                16%
                                                           15%
                                         13%                                                              13%
                          12%
           11%
                                              10%                                    10%
                                                                                                     9%
                                                                                                                         7%      7%
                                6%                                                                                                    6%
                 5%
                                                                                                                    3%


           < $15K         $15-25K        $25-35K       $35-50K        $50-75K $75-100K $100-150K $150K+                          Don't
                                                                                                                                 Know

Base: Total sample, N=2,540; tablet users, N=758. CLASS.E: What is your approximate annual household income before taxes? This
includes the combined salary of all household members who work, income from pension, Social Security, etc.

                                                                          10
Tablet Penetration is Expected to Reach
              47% by 2013; 16% are New Tablet Buyers
                 Current and Projected Tablet
                   Owners/Regular Users
                                (% of Respondents)                                                   2013 Projected
                                                                                                   Tablet Penetration:
                                                                  47%
                                                                                                     47%
                  New Tablet Buyers                                                                  (117.4MM users*)
                                                                   16%



                                          31%                      31%
                 12%

               2011                     2012                   2013E

* Source: U.S. Census Bureau and eMarketer.
Base: Total sample, N=2,540. SCR.K: Even if already owned, which of the following devices will you purchase within the next 12 months?
Select all that apply.

                                                                             11
New Tablet Buyers Skew Even More Female
              and Older

    2012
   AHEAD
                                                   Male                        Female                                      Age Breakout

                                                                                                                    New Buyers            Tablet Users
   New Buyers
   N=401
                                                  48%                            52%                              8-11             7%
                                                                                                                12-17               10%
                                                                                                                18-24                      19%
   Tablet Users                                                                                                                           18%
   N=758
                                                  56%                            44%                            25-34

                                                                                                                35-44                   15%
                                                                                                                45-54                     18%
                                                                                                                55-64                   13%

Base: Respondents who plan to purchase a wireless tablet in the next 12 months but do not currently own one, N=401.
SCR.K: Even if already owned, which of the following devices will you purchase within the next 12 months? Select all that apply.

                                                                               12
The Tablet Audience: Who Are Tablet Users?

   • An estimated 31% of the U.S. Internet population, ages 8-64,
     uses a tablet (estimated 74.1 million consumers*), up from 12%
     (28.3 million consumers*) in 2011.
   • Android device penetration has grown, and is now nearly
     even with iOS device penetration.
   • Tablet satisfaction has increased with 58% of tablet users
     very satisfied with their tablet, up from 50% in 2011.
   • Tablet adoption is trending older, more balanced between
     males and females and more affluent—the majority of tablet
     users come from households earning $50K or more.
   • Tablet penetration is expected to reach 47% by early 2013
     (estimated 117.4 million consumers*).

*Note: Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer.

                                                                            13
Primary Activities

• How and When Are
  Tablets Used?

• What Content Are They
  Accessing?

• How Are Tablet Users
  Accessing Content?

• How Are Tablet Users
  Multitasking with Other
  Devices?



                            14
Tablets Have Become Embedded in People’s
             Lives; 74% Use Their Tablet Daily

                                                     Frequency of Tablet Use
                                                              (% of Tablet Users)

               60%




                                                      17%
                                   14%

                                                                          3%                  3%         1%         2%

             Several Once a day                     Several            Once a             Once a       Less than   Never
           times a day                              times a            week              month or       once a
                                                     week                                 more          month


Base: Tablet owners/users, N=724. Q.6.1: About how often would you say you use your wireless tablet?

                                                                           15
Time Spent With Tablet is High, Averaging
              14 Hours Per Week; Evening Dominates

        Weekly Tablet Usage, by Time Spent                                                     Tablet Usage, by Time of Day
                             (% of Tablet Users)                                                             (% of Tablet Users)

Avg.Time Spent Using Tablet
                                                                                                       2-5am             5%

13.9                hours per week
                                                        30%
                                                                                                       5-8am                  18%

                                                                                                      8-11am                        33%
                                            20%
                                17%                                                              11am-2pm                           34%
                    15%
                                                                    11%                                2-5pm                           42%
                                                                                 7%
                                                                                                       5-8pm                                     59%
         0%                                                                                           8-11pm                                53%
         0    1-3   4-6   7-10 11-20 21-30 30+                                                 11pm -2am                       22%
       hours hours hours hours hours hours hours

 Base: Tablet owners/users whose usage is weekly, N=621. Q.6.2: About how much time approximately do you spend using your wireless tablet in a
 typical week? Tablet owners/users, N=710. Q.7.A: During which time periods do you typically use your wireless tablet? Select all that apply.

                                                                            16
Nearly Three-Quarters of Tablet Users Access
             Content Daily; Content is Driving Frequency

                                  Frequency of Tablet Usage / Content Access
                                                              (% of Tablet Users)

            60% 60%

                                                                            Any Type of Tablet Use

                                                                            Using Tablets to Access Content


                                                  17% 15%
                               14% 13%

                                                                       3% 5%              3% 3%        1% 2%       2% 2%

             Several Once a day                     Several            Once a             Once a       Less than   Never
           times a day                              times a            week              month or       once a
                                                     week                                 more          month

Base: Tablet owners/users, N=724. Q.6.1: About how often would you say you use your wireless tablet?
Base: Tablet owners/users, N=724. Q.6.1.1: About how often do you access content on your tablet?

                                                                           17
A Third of Tablet Usage Is Coming From Out
              of The Home
                                                        Location of Tablet Usage
                                                                          (% Time)

                At home                At work / school                    In the car / commuting                           While shopping




                    Tablet Usage,
                                                                           67%                                  15% 14%             4%
                     By Location




Magid Mobile Landscape Study
Base: Wireless tablet users N=1592
Q13A-E_1. In a typical month, what percentage of time do you spend using your wireless tablet in the following locations?

                                                                               18
Accessing Content / Information Remains the
             Dominant Tablet Activity And Is Increasing
                                             Regular (Weekly) Tablet Activities
                                                                (% of Tablet Users)

               Access content /                                                                                                                 94%
                 information                                                                                                             87%

           Access the Internet                                                                                    67%
                                                                                                                63%

                     Check email                                                                                  66%
                                                                                                                 64%

                        Play games                                                                           61%
                                                                                                           58%

        Use a social network                                                                        53%
                                                                                                   51%

                 Listen to music                                                                   51%
                                                                                                           58%                          2012
                       Read books                                                         42%                                           2011
                                                                                          42%

                Make purchases                                                31%
                                                                              31%
*Source: U.S. Census Bureau and eMarketer.
Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless
tablet?

                                                                             19
Increasing Tablet Penetration Has Created a
             Much Larger Market for Content
                                             Regular (Weekly) Tablet Activities
                                                           (Millions of Tablet Users*)

               Access content /                                                                                                                 69.7
                 information                                                      24.4

          Access the Internet                                                                                        49.6
                                                                       17.6

                    Check email                                                                                     48.9
                                                                       17.9

                        Play games                                                                            45.2
                                                                    16.2

        Use a social network                                                                          39.3
                                                                  14.3

                 Listen to music                                                                    37.8
                                                                    16.2                                                               2012
                      Read books                                                          31.1                                         2011
                                                              11.8

                Make purchases                                                23.0
                                                          8.7
*Source: U.S. Census Bureau and eMarketer.
Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless
tablet?

                                                                             20
Tablet Users Are Accessing a Variety of
             Content; Top Are Video, Weather & News
                            Regular (Weekly) Tablet Activities
                                               (% of Tablet Users)
                                                                                                                             Est. Market Size
                                                                                                                              (# of Tablet Users)
                                 Watch video                                                                              54%         40MM
                 Get weather information                                                                            49%
                              Get local news                                                              41%
                          Get national news                                                          37%
          Access entertainment content                                                              36%
                   Get sports information                                                      32%
                 Read newspaper content                                                        32%
                   Read magazine content                                                      31%
              Access reference materials                                                26%
                 Get financial information                                            25%
                   Access lifestyle content                                       21%
         Get stock market/business info                                      18%                                                      13MM
*Source: U.S. Census Bureau and eMarketer.
Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless
tablet?

                                                                             21
Short-Form News & Entertainment Videos
              Are The Most Popular Type of Tablet Videos
                                             Video Regularly Watched on Tablets
                                                                   (% of Tablet Users)
 Includes:                                      Short-form
 •   News clips                       news & entertainment                                                                        92%
 •   Sports clips
 •   TV show clips                          UGC like YouTube                                                                64%
 •   Weather forecasts
                                                    Music videos                                                       60%

                                       Movie trailers or clips                                                        56%

                                         Full-length TV shows                                                   47%

                                            Full-length movies                                                 43%
                                  Professional Web original
                                                    shorts                                               36%

                                             Full-length sports                            19%

                                                            Other            3%

Base: Respondents who watch video on their wireless tablets, N=384.
Which of the following types of video do you watch regularly on your wireless tablet? Select all that apply.

                                                                                 22
Tablet Owners Prefer Reading on Tablets vs.
            Mobile Phones and Other Media
                                             Device Preference for Reading
                                                           (% of Tablet Users)

                                                                           Yes           No   Don't Know

                   Prefer Tablet to Mobile Phone                                       71%                23%     5%


             Prefer Tablet to Online/Computer                                     59%               32%         9%


                      Prefer Tablet to Newspaper                                  58%               35%         7%


                          Prefer Tablet to Magazine                              53%                41%           6%


           Prefer Tablet to Dedicated eReader
                                                                             48%              33%           19%
                           (e.g. Amazon Kindle)



Base: Wireless Tablet Owners/Users who have downloaded apps, N=330.
Q.7.3: Do you prefer reading on a wireless tablet to (choice)?

                                                                      23
Users Prefer Mobile Web for Newspaper/
              Magazine Content; Apps Also Popular

                        Preferred Way to Access Newspaper/Magazine Content
                                                                  (% of Tablet Users)


                                  Mobile Web                                                                                               41%

            Publication-Specific App
              (e.g. WSJ, LA Times)
                                                                                                                     30%

               Newsstand App
       (e.g. Apple Newsstand, Zinio)
                                                                                                      22%


                                      Not Sure                          7%




Base: Wireless tablet owners/users who have purchased a digital newspaper (subscription) or magazine (issue or subscription) on their tablet,
N=256. Q7.12.1A: How would you most prefer to access newspaper or magazine content on your wireless tablet? Please choose only one.

                                                                               24
70% of Tablet Users Regularly Use Over Half
             of The Apps They Have Downloaded
                   Percent of Apps Ever Downloaded That Are Used Regularly
                                                               (% of Tablet Users)



        Tablet Users
                                                                      27% 28%
        Tablet Content Buyers
        (Book, TV, Movie, Mag., Newsp.)                                                                                          22%
                                                                                                                                         20%

                              15% 14%                                                    16% 16%
                                                  14% 15%



                                                                                                              5% 6%
           1% 0%

               0%                1-20%             21-49%              50-74%              75-89%             90-99%                100%

Base: Wireless tablet owners/users who have downloaded apps in the past 12 months N=526, Tablet owners/users who bought any content,
N=434. Q.7.1B: What percent of the total amount of apps that you have ever downloaded on your wireless tablet do you keep and use on a
weekly basis?

                                                                           25
Tablet Users Show Strong Cross-Platform
              Tendencies; 85% on 2 Screen, 66% on 3 Screen
                                           Multitasking During TV Consumption
                                              (% of Tablet Users, Time Spent Multitasking)
                                               85%

                                                                                                         66%

                                1                                                                                            1

                /               2
                                                                 Avg. Time Spent
                                                                                                                             2

                                           1.6 hrs                 Multitasking
                                                                    Per Day*:
                                                                                                      1.2 hrs                3
                                                                                                                                           /
                                  2-Screen:                                               3-Screen:
                           TV + Mobile Phone/Tablet                             TV + PC + Mobile Phone/Tablet

* Note: Time spent is calculated by combining percent of time spent multitasking with time spent watching TV, which equals 4.9 hours per day (Q.9)
Base: Wireless tablet owners/users, N=758. Indicates percent of tablet users who responded to any of the following questions:
What percent of the time that you’re watching TV on a TV set… Q.55: … are you also online on your computer at the same time? Q.56: …are you
using your mobile phone or tablet at the same time? Q.57: …are you online on your computer and using your mobile phone and/or tablet all at the
same time?

                                                                              26
Heavy1 Two- and Three-Screen Multitaskers
             Are Cross-Platform Approx. 3 Hours Per Day
                                         Multitasking During TV Consumption,
                                                  Heavy1 Multitaskers
                                             (% of Tablet Users, Time Spent Multitasking)



                                              32%
                                                                                                       29%
                                1                                                                                          1

                /               2
                                                               Avg. Time Spent
                                                                                                                           2

                                           3.1 hrs               Multitasking
                                                                  Per Day2:
                                                                                                    2.8 hrs                3
                                                                                                                                        /
                               Heavy 2-Screen:                                       Heavy 3-Screen:
                           TV + Mobile Phone/Tablet                            TV + PC + Mobile Phone/Tablet
[1]: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage of time than the mean value.
[2]: Time spent is calculated by combining percent of time spent multitasking with time spent watching TV, which equals 4.9 hours per day (Q.9)
Base: Wireless tablet owners/users, N=758. Indicates percent of tablet users who responded to any of the following questions:
What percent of the time that you’re watching TV on a TV set… Q.55: … are you also online on your computer at the same time? Q.56: …are you
using your mobile phone or tablet at the same time? Q.57: …are you online on your computer and using your mobile phone and/or tablet all at the
same time?

                                                                             27
Primary Activities: How Are They Using
    Tablets?

• Tablets have become embedded in people’s lives with the
  majority of tablet users on their tablets several times a day,
  averaging 14 hours per week.
• Accessing content and information remains the dominant
  tablet activity and is also driving high frequency in tablet usage.
• Shelf life for tablet apps is high with 70% of tablet users
  keeping and regularly using at least 50% of the tablet
  apps that they have ever downloaded.
• Tablet users have strong cross-platform tendencies; 85%
  identify themselves as two-screen multitaskers (TV +
  mobile phone/tablet) and 66% identify themselves as three-
  screen multitaskers (TV + PC + mobile phone/tablet).


                                   28
Monetization

• What Types of Apps
  and Content are
  Tablet Users Buying?

• How Do They
  Purchase Content?

• How Much Do They
  Spend?

• How Do They Feel
  About Tablet
  Advertising?


                         29
Appetite For Apps Remains Strong; Tablet
             Users Downloaded an Average of 22 Apps
                       Number of Tablet Apps Downloaded in Last 12 Months
                                                              (% of Tablet Users)
                                                                                                                          2011                2012
                                                                                  % Tablet Users Who
                                                                                     Download Apps:
                                                                                                                            93%               96%
                      2011            2012
                                                                                            # Tablet App
                                                                                           Downloaders:
                                                                                                                          26MM                70MM
                                        25% 24%
                                                                                             Avg. # Apps
                                                             21%                            Downloaded:
                                                                                                                             20                22

                                                        15%             15%
                                                                               11%            11%          11%                             12%
                                                                                         9%             10%                             10%
         7%                                                                                                              6%
              4%                                                                                                              4%
                         2% 3%


             0               1              2-5            6-10           11-15          16-20           21-30           30-49            50+

Base: Wireless tablet owners/users, N=710. Q.7.1AA: About how many apps for your wireless tablet have you downloaded in the last 12 months?
Note: in 2011, question was worded ‘ever downloaded’.

                                                                          30
Paid Apps Account for 23% of All Tablet
             Apps Downloaded in Past 12 Months
                                                     Paid vs. Free Tablet Apps
                                                               (% of Tablet Users)




                                                              23%
                                                                                                                             Free
                                                                                                                             Paid
                                                                                  77%




Base: Wireless tablet owners/users who have downloaded apps in the past year, N=524.
Q. 7.1AAA: What percentage of the total amount of apps that you have ever downloaded on your wireless tablet in the last 12 months were
free apps versus paid apps? Must add up to 100%.

                                                                           31
72% of App Downloaders Paid for Apps;
              Tablet App Market Has Almost Doubled
                       Amount of Money Spent on Tablet Apps in the Last Year
                                                       (% of Tablet App Downloaders)

                                                                                     A Growing U.S. Tablet App Market…*


           28%                                                                                   2011               2012
                                                                                           $1.4B               $2.6B
                                                                  13%                                  13%
                              10%                9%                                 10%                       10%
                                                                                                                           7%



            $0                $1-5            $6-10             $11-20            $21-30            $31-50   $51-100   $100+
* Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer.
Base: Those who downloaded apps on a tablet in the past year, N=524,
Q. 7.2: About how much did you spend in total on apps on your wireless tablet in the last 12 months?

                                                                             32
79% of iPad Owners Buy Apps, Compared to
              73% of Android Tablet Owners
                       Amount of Money Spent on Tablet Apps in the Last Year,
                             by Operating System (iOS vs. Android)
                                                       (% of Tablet App Downloaders)
               27%


         21%                           iOS Tablet Owners                          Android Tablet Owners


                                                                      14%                           14% 14%
                                                               13%
                                             12%                                  12%                         12%
                                                                                                                    11%
                                                                                        10%
                                  9%
                            8%                                                                                            8% 8%
                                                     7%




            $0                $1-5            $6-10             $11-20            $21-30            $31-50    $51-100     $100+

* Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer.
Base: Those who downloaded apps on a tablet in the past year, N=524,
Q. 7.2: About how much did you spend in total on apps on your wireless tablet in the last 12 months?

                                                                             33
61% of Tablet Users Have Purchased Any
              Type of Digital Content on Their Tablet
                                                   Content Purchased for Tablet
                                                                  (% of Tablet Users)

       Includes any
                                        Any Type of Content                                                   61%
          of the
        categories                                                          Single Issue           Digital Subscript.
          below                                         Magazine                 20%                          19%   39%

                  Reading                           Digital book                           35%
                  Material
                                            Digital newspaper
                                              subscription                    15%

                                             Full length movie                       26%
                    Video
                  Material
                                         Full length TV show                    18%

Base: Wireless tablet owners/users, N=710.
Q.7.12.1: Which of the following content have you purchased on your wireless tablet? Select all that apply.

                                                                               34
Top Paid Content Areas Are Entertainment,
              Sports and Weather
                                                Types of Tablet Content Paid For
                                                                  (% of Tablet Users)

                    Entertainment                                                                                                  8%
                                Sports                                                                                        6%
                            Weather                                                                                           6%
                            Shopping                                                                           5%
             Fitness and Health                                                                                5%
                                 News                                                             4%
         Business/Professional                                                                    4%
                   Fashion/Beauty                                                                 4%
                                 Travel                                                           4%
                              Finance                                                             4%
                             Lifestyle                                               3%
                          Reference                                                  3%
Base: Wireless tablet owners/users interested in accessing content on their tablets, N=692.
Q7.10A: What types of wireless tablet content have you paid for on: (1) mobile web or (2) in an app? Select all that apply.

                                                                                35
Tablet Users Increasingly Prefer Free Apps
             with Ads vs. Paid Apps

                                      Preference of Tablet App Business Model
                                                                (% of Tablet Users)




                              2011               2012
                                                                                                54%

                                                                                      40%
              30%
                         19%                      19%
                                                             13%                                      12% 15%


       Pay Slightly More for                Pay Slightly Less for                Free App with Ads    Not Sure
        App with No Ads                     App with Some Ads


Base: Wireless tablet owners/users, N=710.
Q7.12.2: How would you prefer to access apps on your wireless tablet? Please choose only one.

                                                                            36
Consumers Continue to Prefer a Variety of
              Content Bundles and Payment Options
                                   Purchase Type Preferences for Paid Content
                                                                 (% of Tablet Users)


    Standalone online subscript.                     Bundled with offline sub. at added cost                     One-time online purchase



           Newspaper                              38%                                  27%                          36%



              Magazine                             39%                                 24%                         37%



              TV Show                         31%                             23%                                46%


Base: Wireless tablet owners/users, N=710.
Q7.12.3: For the following types of content, how would you most prefer to purchase it on your wireless tablet?

                                                                              37
Tablet Ads Are More Impactful on Purchasers
             of Tablet Content
                          Opinion of Tablet Advertising on Apps & Mobile Web
                                                               (% of Tablet Users)
                                                                                                     39%
                       Same as Internet Ads
                                                                                                       42%

                                                                                                   37%
                                Hard to Ignore
                                                                                                             47%

                                                                                              33%
                                   Eye-Catching
                                                                                                             47%

                                                                                          29%                           Tablet Owners
                        Unique & Interesting
                                                                                                      40%               (N=710)
                                                                                         28%
                                          Relevant
                                                                                                       41%
                                                                                                                        Tablet Content Buyers
                                                                                        27%
 Motivates me to Purchase Products                                                                                      (Newsp., Mag., TV,
                                                                                                     39%
                                                                                                                        Book, Movie)
                                                                                       26%                              (N=434)
 Motivates me to Research Products
                                                                                                   37%

Base: Wireless tablet owners/users, N=710; Tablet owners/users who bought any content, N=434. Q.7.11 In your experience, which of the
following describes tablet advertising on apps and the mobile web? Select all that apply.

                                                                           38
Heavy* Two- and Three-Screen Multitaskers
              Are Also More Positive About Tablet Ads
                           Opinion of Tablet Advertising on Apps & Mobile Web
                                                                  (% of Tablet Users)
                                                                                                              39%
                        Same as Internet Ads                                                                    42%
                                                                                                                 43%
                                                                                                           37%
                                  Hard to Ignore                                                                 42%
                                                                                                                   44%



         /
                                                                                                      33%
                                     Eye-Catching                                                              40%
                                                                                                              39%
                                                                                                                         Tablet Owners
                                                                                                 29%                     (N=710)
                         Unique & Interesting                                                           34%
                                                                                                          37%
                                                                                                28%
                                            Relevant                                                       37%           Heavy* 2-Screen Multitaskers
                                                                                                            38%          (TV+Phone/Tablet)
                                                                                               27%
                                                                                                                         (N=243)
 Motivates me to Purchase Products                                                                   32%
                                                                                                           37%           Heavy* 3-Screen Multitaskers
                                                                                              26%                        (TV+PC+Phone/Tablet)
 Motivates me to Research Products                                                                      34%              (N=222)
                                                                                                         35%

* Note: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage than the mean value.
Base: Wireless tablet owners/users, N=710;. Q7.11 In your experience, which of the following describes tablet advertising on apps and the
mobile web? Select all that apply.

                                                                               39
Tablet Content Buyers Are More Likely to
              Purchase or Research After Seeing Ads
             Action After Seeing Advertisement On Tablet in Last Six Months *
                                                                  (% of Tablet Users)

                                             Made a Purchase                                                     38%
                                                                                                                                54%

                                     Researched a Product                                               29%
                                                                                                                 38%

                                                Clicked On Ad                                     23%
                                                                                                     30%                      Tablet users
                                                                                                                              (N=710)
                    Used a Special Offer or Coupon                                              20%
                                                                                                       28%
                                                                                                                              Tablet Content Buyers
                                 Visited Product Website                                       19%
                                                                                                 25%                          (Newsp., Mag., TV,
                                                                                                                              Book, Movie)
                                                                                           15%                                (N=434)
  Gone to a Product/Business Facebook Page
                                                                                             20%
* Note: ‘Made a Purchase’ includes: on a tablet, PC, mobile phone, at a store or by phone; ‘Research a Product’ includes: looked at a professional
review and researched a product/service/brand/business on a search engine
Base: Wireless tablet users, N=710. Tablet owners/users who bought any content, N=434. Q. 7.11A: What have you done in the last 6 months as
a result of seeing an advertisement on a tablet?

                                                                               40
Heavy* Multi-Screen Multitaskers Are Also
              More Likely to Take Action After Seeing Ads
              Action After Seeing Advertisement On Tablet in Last Six Months1
                                                                  (% of Tablet Users)

                                                                                                              38%
                                           Made a Purchase                                                       45%
                                                                                                                   50%
                                                                                                      29%
                                   Researched a Product                                                32%
                                                                                                         36%

         /                                    Clicked On Ad
                                                                                                23%
                                                                                                   29%
                                                                                                  28%
                                                                                                                           Tablet users
                                                                                                                           (N=710)

                                                                                             20%
                  Used a Special Offer or Coupon                                                     28%                   Heavy* 2-Screen Multitaskers
                                                                                                     29%
                                                                                                                           (TV+Phone/Tablet)
                                                                                            19%                            (N=243)
                               Visited Product Website                                        23%
                                                                                              24%
                                                                                                                           Heavy* 3-Screen Multitaskers
                                                                                         15%                               (TV+PC+Phone/Tablet)
Gone to a Product/Business Facebook Page                                                        23%                        (N=222)
                                                                                                 26%
[1]: ‘Made a Purchase’ includes: on a tablet, PC, mobile phone, at a store or by phone; ‘Research a Product’ includes: looked at a professional
review and researched a product/service/brand/business on a search engine.
* Note: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage of time than the mean value.
Base: Wireless tablet users, N=710. Q. 7.11A: What have you done in the last 6 months as a result of seeing an advertisement on a tablet?

                                                                               41
Tablet Users Heavily Research Products
              Across All Ad Categories
                                  Products Researched On Tablet in Past Six Months
                                                                  (% of Tablet Users)

                        Consumer Electronics                                                                                              37%
                        Restaurants/Fast Food                                                                                           36%
                    Media and Entertainment                                                                                           35%
                             Retail and Apparel                                                                                       35%
                            Food and Beverage                                                                              30%
                 Sports/Recreation/Hobbies                                                                                 30%
                                   Travel Service                                                                          30%
                   Personal Care and Beauty                                                                            28%
                      Automotive (incl. Parts)                                                                  25%
            Health, Healthcare and Pharma                                                                     24%
       Fin.Services, Insurance, Real Estate                                                                 23%
                Telecom., B2B/B2C Services                                                                22%
                             Home Furnishings                                                           21%

Base: Wireless tablet owners/users, N=710. Q.7.14 Which of the following products did you (research, purchase) on your wireless tablet in the
last 6 months?

                                                                              42
Tablet Users Bought an Avg. $359 in Products
              From Tablets in Last 12 Months
                                 Products Purchased From Tablet in Past Six Months
                                                                   (% of Tablet Users)

                  Media and Entertainment                                                                       22%
                            Retail and Apparel                                                               21%
                      Consumer Electronics                                                              19%
                 Personal Care and Beauty                                                          17%
                      Restaurants/Fast Food                                                      16%
                                                                                                                         Users Spent an Avg.
                          Food and Beverage                                                   15%
                                  Travel Service                                         13%                                    $359
               Sports/Recreation/Hobbies                                            11%                                  Purchasing Products
      Fin.Services, Insurance, Real Estate                                         10%                                    from Tablets in the
                                                                                                                           Last 12 Months
                            Home Furnishings                                       10%
          Health, Healthcare and Pharma                                        9%
              Telecom., B2B/B2C Services                                       9%
                    Automotive (incl. Parts)                              7%
Base: Wireless tablet owners/users, N=710. Q.7.14 Which of the following products did you (research, purchase) on your wireless tablet in the last 6 months?
Base: Wireless tablet users who have purchased products, N=357. Q.7.15 About how much did you spend in total on purchasing products from
your wireless tablet in the last 12 months?

                                                                              43
Monetization: Preferences for Tablet
     Advertising and Purchasing Content

• The appetite for app downloading remains strong. In the past year, 96% of
  tablet users download apps and averaged 22 apps downloaded.
• Paid apps account for 23% of all apps downloaded in the past year.
• iTunes and Amazon are the preferred app purchase channels.
• 72% of tablet app downloaders have paid for apps in the past year with
  the top paid apps being in entertainment, sports and weather.
• 61% of tablet users have purchased any sort of content.
• Both content buyers and two- and three-screen multitaskers view
  tablet advertising more favorably than tablet users, overall.
• Tablet ads are driving tablet users to action with 38% having made a
  purchase after seeing a tablet ad, and the average tablet user buying
  $359 worth of products from their tablet in the past year.


                                    44
Summary Findings: Six Key Takeaways

1.   Tablet usage is exploding; 31% of the U.S. internet population, ages 8-64,
     uses a tablet, up from 12% in 2011 and projected to rise to 47% by early 2013.
2.   Tablets have become embedded in people’s lives; the majority of tablet
     users are on their tablets several times a day, averaging 14 hours per week.
3.   Content consumption continues to dominate tablet usage with 94% of
     tablet users accessing content & information regularly, and nearly
     three-quarters of tablet users accessing content at least daily.
4.   Tablet users have an appetite for paid content; 72% of tablet users have
     paid for tablet apps in the past year, and 61% of tablet users have
     purchased any tablet content in the past year.
5.   After seeing tablet ads, tablet users are driven to actions, including
     research and product purchase. Tablet users spent an average of $359
     purchasing products using their tablets in the past year.
6.   Tablet content purchasers and cross-platform tablet users are more
     positive about tablet ads and are more likely to purchase products from
     their tablets.
                                        45
Contacts



Eleanor Powers
SVP, Research & Strategy
Online Publishers Association
(212) 204-1489
epowers@online-publishers.org


For press inquiries, please contact:
Emily Peck
Kwittken & Company
(646) 747-7149
epeck@kwitco.com




                                       46

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Portrait of a tablet user - MMF OPA - Wave 2 - Juin 2012

  • 1. A Portrait of Today’s Tablet User Wave II June 2012 Conducted in partnership with www.online-publishers.org
  • 2. Frank N. Magid Associates, Inc.  Who We Are: Frank N. Magid Associates, Inc. is a leading research-based consulting firm with expertise in media, communications and entertainment.  Fifty Years and Counting: Since our first engagement with a local television station 50 years ago, we have been at the forefront of innovation in the media, entertainment and communications industries.  Coverage of Multiple Media Platforms: We boast robust practices across all media platforms including print, broadcast and cable television, the Web, gaming and wireless.  Exceptionally Qualified Team: Our team possesses PhDs and Master’s degrees in statistics, marketing, media, engineering, journalism, anthropology, sociology, strategic communications and business, including analysts with advanced capabilities in qualitative and quantitative research methodologies.  Experienced Strategic Consultants: Our strategic consultants include past operators in the print, television, Web, gaming and mobile industries.  Global Coverage: Our team of 150 professionals operates out of offices in Minneapolis, Mumbai, New York, Los Angeles, San Francisco, Chicago, Atlanta, Dallas and Cedar Rapids. Magid’s global network of partners extends across 44 countries to support our portfolio of international clients. 1
  • 3. Background: Methodology • OPA collaborated with Frank N. Magid Associates, Inc. for data analysis and insight. The Magid Media Futures study evaluates attitudes and behaviors of media and entertainment consumers. • Data comes from a nationally representative online survey of 2,540 internet users between the ages of 8 and 64. The sample is matched to the U.S. Census with regard to age and gender1. • Data was collected from March 19 through March 26, 2012. • A high-quality, third-party online research panel and data collection firm was used for recruitment and data collection. • U.S. internet population estimates are derived from U.S. Census Bureau and eMarketer data2. Notes: (1) Margin of error on the entire sample was ±1.94%; (2) Audience size references the portion of U.S. Internet population reflected in the sample (ages 8-64) as 236.2 million people in 2011, 243.2 million in 2012 and 249.7 million in 2013. (Source: U.S. Census Bureau, eMarketer). 2
  • 4. Background: Study Objectives • To gain insight into the key dynamics of the tablet user: – Who are tablet users? – How are they using tablets? – How has tablet usage changed over the past year? • To understand trends around tablet advertising, content buying and e-commerce: – How do tablet users feel about tablet advertising? – What types of content are they paying for? – Are they purchasing products using their tablets, and how much are they spending? 3
  • 5. Summary Findings: Six Key Takeaways 1. Tablet usage is exploding. 2. Tablets have become embedded in people’s lives. 3. Content consumption continues to dominate tablet usage. 4. Tablet users have an appetite for paid content. 5. After seeing tablet ads, tablet users are driven to actions. 6. Tablet content purchasers and cross-platform tablet users are more positive about tablet ads and are more likely to purchase products from their tablets. 4
  • 6. The Tablet Audience • How Many Consumers Are Using Tablets? • Which Tablets Are They Using? • Who Are Tablet Users? • Who Intends to Buy Tablets? 5
  • 7. Tablet Adoption Has Exploded to 31%, Up From 12% in 2011, Representing 74MM Users Tablet Owners/Regular Users1 (% of Respondents) 74.1MM 31% Tablet 28.3MM Users2 Tablet Users2 12% 2011 2012 [1]: 94% of 758 “tablet users” sampled indicate that they “own” their tablets; however, the bulk of this survey will focus more on the broader “tablet user” base. [2]: Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer. Base: Total sample, N=2,482. SCR.I and SCR.J: Which of the following do you own or use regularly? Select all that apply. 6
  • 8. Android Platform Penetration Reaches iOS Level on Strength of Kindle Fire Types of Tablet(s) Owned, by Device* Adoption by Operating System* (% of Tablet Owners) 2011 2012 iPad 2 31% iPad 22% 72% 52% iOS iPad 3 8% TM Kindle Fire 28% Samsung Galaxy 13% Android 23% 47% Other Android 10% TM Barnes & Noble Nook 9% HP Touchpad 8% Blackberry Playbook 8% Other 12% 14% * Note: Percentages do not add up to 100% because some tablet users own/use more than one type of tablet. Values are de-duplicated for adoption by operating system. Base: Wireless tablet owners/users, N=758. Q.6: Which of the following brands of wireless tablets do you currently own in your household? 7
  • 9. Overall, Tablet Satisfaction Has Increased Based on More “Very Satisfied” Users Tablet Satisfaction (% of Tablet Users) 58% 2011 2012 Satisfaction* by Operating System 50% 39% 32% 95% 87% TM TM 8% 8% 2% 2% 1% 0% Very Satisfied Indifferent Not Satisfied Not At All Satisfied Satisfied * Satisfaction indicates either “very satisfied” or “satisfied” Base: Tablet owners/users, N=710. Q.7.B: How satisfied are you with your wireless tablet? 8
  • 10. Tablet User Base is Trending Older and to a More Balanced Male/Female Split 2012 VS. 2011 Male Female Age Breakout Tablet Users Total Sample Tablet Users 56% 44% 6% N=758 8-11 8% 12-17 11% YOY Change vs. 2011 -4% +4% 18-24 15% 25-34 28% 35-44 21% Total Sample 45-54 13% 8% N=2,540 49% 51% 55-64 7% Base: Total sample, N=2,482; Tablet owners/users, N=758. SCR.B: What is your gender?; SCR.C: How old are you? 9
  • 11. Tablet Users Are Coming Increasingly From Higher Income Households Household Income for Total Sample vs.Tablet Users (% of Respondents, % of Tablet Users) 2012 2012 Total Tablet HH Income Sample Users Total Sample Tablet Users 23% $50K+: 41% 59% 19% 16% 16% 15% 13% 13% 12% 11% 10% 10% 9% 7% 7% 6% 6% 5% 3% < $15K $15-25K $25-35K $35-50K $50-75K $75-100K $100-150K $150K+ Don't Know Base: Total sample, N=2,540; tablet users, N=758. CLASS.E: What is your approximate annual household income before taxes? This includes the combined salary of all household members who work, income from pension, Social Security, etc. 10
  • 12. Tablet Penetration is Expected to Reach 47% by 2013; 16% are New Tablet Buyers Current and Projected Tablet Owners/Regular Users (% of Respondents) 2013 Projected Tablet Penetration: 47% 47% New Tablet Buyers (117.4MM users*) 16% 31% 31% 12% 2011 2012 2013E * Source: U.S. Census Bureau and eMarketer. Base: Total sample, N=2,540. SCR.K: Even if already owned, which of the following devices will you purchase within the next 12 months? Select all that apply. 11
  • 13. New Tablet Buyers Skew Even More Female and Older 2012 AHEAD Male Female Age Breakout New Buyers Tablet Users New Buyers N=401 48% 52% 8-11 7% 12-17 10% 18-24 19% Tablet Users 18% N=758 56% 44% 25-34 35-44 15% 45-54 18% 55-64 13% Base: Respondents who plan to purchase a wireless tablet in the next 12 months but do not currently own one, N=401. SCR.K: Even if already owned, which of the following devices will you purchase within the next 12 months? Select all that apply. 12
  • 14. The Tablet Audience: Who Are Tablet Users? • An estimated 31% of the U.S. Internet population, ages 8-64, uses a tablet (estimated 74.1 million consumers*), up from 12% (28.3 million consumers*) in 2011. • Android device penetration has grown, and is now nearly even with iOS device penetration. • Tablet satisfaction has increased with 58% of tablet users very satisfied with their tablet, up from 50% in 2011. • Tablet adoption is trending older, more balanced between males and females and more affluent—the majority of tablet users come from households earning $50K or more. • Tablet penetration is expected to reach 47% by early 2013 (estimated 117.4 million consumers*). *Note: Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer. 13
  • 15. Primary Activities • How and When Are Tablets Used? • What Content Are They Accessing? • How Are Tablet Users Accessing Content? • How Are Tablet Users Multitasking with Other Devices? 14
  • 16. Tablets Have Become Embedded in People’s Lives; 74% Use Their Tablet Daily Frequency of Tablet Use (% of Tablet Users) 60% 17% 14% 3% 3% 1% 2% Several Once a day Several Once a Once a Less than Never times a day times a week month or once a week more month Base: Tablet owners/users, N=724. Q.6.1: About how often would you say you use your wireless tablet? 15
  • 17. Time Spent With Tablet is High, Averaging 14 Hours Per Week; Evening Dominates Weekly Tablet Usage, by Time Spent Tablet Usage, by Time of Day (% of Tablet Users) (% of Tablet Users) Avg.Time Spent Using Tablet 2-5am 5% 13.9 hours per week 30% 5-8am 18% 8-11am 33% 20% 17% 11am-2pm 34% 15% 11% 2-5pm 42% 7% 5-8pm 59% 0% 8-11pm 53% 0 1-3 4-6 7-10 11-20 21-30 30+ 11pm -2am 22% hours hours hours hours hours hours hours Base: Tablet owners/users whose usage is weekly, N=621. Q.6.2: About how much time approximately do you spend using your wireless tablet in a typical week? Tablet owners/users, N=710. Q.7.A: During which time periods do you typically use your wireless tablet? Select all that apply. 16
  • 18. Nearly Three-Quarters of Tablet Users Access Content Daily; Content is Driving Frequency Frequency of Tablet Usage / Content Access (% of Tablet Users) 60% 60% Any Type of Tablet Use Using Tablets to Access Content 17% 15% 14% 13% 3% 5% 3% 3% 1% 2% 2% 2% Several Once a day Several Once a Once a Less than Never times a day times a week month or once a week more month Base: Tablet owners/users, N=724. Q.6.1: About how often would you say you use your wireless tablet? Base: Tablet owners/users, N=724. Q.6.1.1: About how often do you access content on your tablet? 17
  • 19. A Third of Tablet Usage Is Coming From Out of The Home Location of Tablet Usage (% Time) At home At work / school In the car / commuting While shopping Tablet Usage, 67% 15% 14% 4% By Location Magid Mobile Landscape Study Base: Wireless tablet users N=1592 Q13A-E_1. In a typical month, what percentage of time do you spend using your wireless tablet in the following locations? 18
  • 20. Accessing Content / Information Remains the Dominant Tablet Activity And Is Increasing Regular (Weekly) Tablet Activities (% of Tablet Users) Access content / 94% information 87% Access the Internet 67% 63% Check email 66% 64% Play games 61% 58% Use a social network 53% 51% Listen to music 51% 58% 2012 Read books 42% 2011 42% Make purchases 31% 31% *Source: U.S. Census Bureau and eMarketer. Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless tablet? 19
  • 21. Increasing Tablet Penetration Has Created a Much Larger Market for Content Regular (Weekly) Tablet Activities (Millions of Tablet Users*) Access content / 69.7 information 24.4 Access the Internet 49.6 17.6 Check email 48.9 17.9 Play games 45.2 16.2 Use a social network 39.3 14.3 Listen to music 37.8 16.2 2012 Read books 31.1 2011 11.8 Make purchases 23.0 8.7 *Source: U.S. Census Bureau and eMarketer. Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless tablet? 20
  • 22. Tablet Users Are Accessing a Variety of Content; Top Are Video, Weather & News Regular (Weekly) Tablet Activities (% of Tablet Users) Est. Market Size (# of Tablet Users) Watch video 54% 40MM Get weather information 49% Get local news 41% Get national news 37% Access entertainment content 36% Get sports information 32% Read newspaper content 32% Read magazine content 31% Access reference materials 26% Get financial information 25% Access lifestyle content 21% Get stock market/business info 18% 13MM *Source: U.S. Census Bureau and eMarketer. Base: Wireless tablet owners/users, N=710. Q.7.8: Which of the following things do you do regularly (at least once per week) on your wireless tablet? 21
  • 23. Short-Form News & Entertainment Videos Are The Most Popular Type of Tablet Videos Video Regularly Watched on Tablets (% of Tablet Users) Includes: Short-form • News clips news & entertainment 92% • Sports clips • TV show clips UGC like YouTube 64% • Weather forecasts Music videos 60% Movie trailers or clips 56% Full-length TV shows 47% Full-length movies 43% Professional Web original shorts 36% Full-length sports 19% Other 3% Base: Respondents who watch video on their wireless tablets, N=384. Which of the following types of video do you watch regularly on your wireless tablet? Select all that apply. 22
  • 24. Tablet Owners Prefer Reading on Tablets vs. Mobile Phones and Other Media Device Preference for Reading (% of Tablet Users) Yes No Don't Know Prefer Tablet to Mobile Phone 71% 23% 5% Prefer Tablet to Online/Computer 59% 32% 9% Prefer Tablet to Newspaper 58% 35% 7% Prefer Tablet to Magazine 53% 41% 6% Prefer Tablet to Dedicated eReader 48% 33% 19% (e.g. Amazon Kindle) Base: Wireless Tablet Owners/Users who have downloaded apps, N=330. Q.7.3: Do you prefer reading on a wireless tablet to (choice)? 23
  • 25. Users Prefer Mobile Web for Newspaper/ Magazine Content; Apps Also Popular Preferred Way to Access Newspaper/Magazine Content (% of Tablet Users) Mobile Web 41% Publication-Specific App (e.g. WSJ, LA Times) 30% Newsstand App (e.g. Apple Newsstand, Zinio) 22% Not Sure 7% Base: Wireless tablet owners/users who have purchased a digital newspaper (subscription) or magazine (issue or subscription) on their tablet, N=256. Q7.12.1A: How would you most prefer to access newspaper or magazine content on your wireless tablet? Please choose only one. 24
  • 26. 70% of Tablet Users Regularly Use Over Half of The Apps They Have Downloaded Percent of Apps Ever Downloaded That Are Used Regularly (% of Tablet Users) Tablet Users 27% 28% Tablet Content Buyers (Book, TV, Movie, Mag., Newsp.) 22% 20% 15% 14% 16% 16% 14% 15% 5% 6% 1% 0% 0% 1-20% 21-49% 50-74% 75-89% 90-99% 100% Base: Wireless tablet owners/users who have downloaded apps in the past 12 months N=526, Tablet owners/users who bought any content, N=434. Q.7.1B: What percent of the total amount of apps that you have ever downloaded on your wireless tablet do you keep and use on a weekly basis? 25
  • 27. Tablet Users Show Strong Cross-Platform Tendencies; 85% on 2 Screen, 66% on 3 Screen Multitasking During TV Consumption (% of Tablet Users, Time Spent Multitasking) 85% 66% 1 1 / 2 Avg. Time Spent 2 1.6 hrs Multitasking Per Day*: 1.2 hrs 3 / 2-Screen: 3-Screen: TV + Mobile Phone/Tablet TV + PC + Mobile Phone/Tablet * Note: Time spent is calculated by combining percent of time spent multitasking with time spent watching TV, which equals 4.9 hours per day (Q.9) Base: Wireless tablet owners/users, N=758. Indicates percent of tablet users who responded to any of the following questions: What percent of the time that you’re watching TV on a TV set… Q.55: … are you also online on your computer at the same time? Q.56: …are you using your mobile phone or tablet at the same time? Q.57: …are you online on your computer and using your mobile phone and/or tablet all at the same time? 26
  • 28. Heavy1 Two- and Three-Screen Multitaskers Are Cross-Platform Approx. 3 Hours Per Day Multitasking During TV Consumption, Heavy1 Multitaskers (% of Tablet Users, Time Spent Multitasking) 32% 29% 1 1 / 2 Avg. Time Spent 2 3.1 hrs Multitasking Per Day2: 2.8 hrs 3 / Heavy 2-Screen: Heavy 3-Screen: TV + Mobile Phone/Tablet TV + PC + Mobile Phone/Tablet [1]: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage of time than the mean value. [2]: Time spent is calculated by combining percent of time spent multitasking with time spent watching TV, which equals 4.9 hours per day (Q.9) Base: Wireless tablet owners/users, N=758. Indicates percent of tablet users who responded to any of the following questions: What percent of the time that you’re watching TV on a TV set… Q.55: … are you also online on your computer at the same time? Q.56: …are you using your mobile phone or tablet at the same time? Q.57: …are you online on your computer and using your mobile phone and/or tablet all at the same time? 27
  • 29. Primary Activities: How Are They Using Tablets? • Tablets have become embedded in people’s lives with the majority of tablet users on their tablets several times a day, averaging 14 hours per week. • Accessing content and information remains the dominant tablet activity and is also driving high frequency in tablet usage. • Shelf life for tablet apps is high with 70% of tablet users keeping and regularly using at least 50% of the tablet apps that they have ever downloaded. • Tablet users have strong cross-platform tendencies; 85% identify themselves as two-screen multitaskers (TV + mobile phone/tablet) and 66% identify themselves as three- screen multitaskers (TV + PC + mobile phone/tablet). 28
  • 30. Monetization • What Types of Apps and Content are Tablet Users Buying? • How Do They Purchase Content? • How Much Do They Spend? • How Do They Feel About Tablet Advertising? 29
  • 31. Appetite For Apps Remains Strong; Tablet Users Downloaded an Average of 22 Apps Number of Tablet Apps Downloaded in Last 12 Months (% of Tablet Users) 2011 2012 % Tablet Users Who Download Apps: 93% 96% 2011 2012 # Tablet App Downloaders: 26MM 70MM 25% 24% Avg. # Apps 21% Downloaded: 20 22 15% 15% 11% 11% 11% 12% 9% 10% 10% 7% 6% 4% 4% 2% 3% 0 1 2-5 6-10 11-15 16-20 21-30 30-49 50+ Base: Wireless tablet owners/users, N=710. Q.7.1AA: About how many apps for your wireless tablet have you downloaded in the last 12 months? Note: in 2011, question was worded ‘ever downloaded’. 30
  • 32. Paid Apps Account for 23% of All Tablet Apps Downloaded in Past 12 Months Paid vs. Free Tablet Apps (% of Tablet Users) 23% Free Paid 77% Base: Wireless tablet owners/users who have downloaded apps in the past year, N=524. Q. 7.1AAA: What percentage of the total amount of apps that you have ever downloaded on your wireless tablet in the last 12 months were free apps versus paid apps? Must add up to 100%. 31
  • 33. 72% of App Downloaders Paid for Apps; Tablet App Market Has Almost Doubled Amount of Money Spent on Tablet Apps in the Last Year (% of Tablet App Downloaders) A Growing U.S. Tablet App Market…* 28% 2011 2012 $1.4B $2.6B 13% 13% 10% 9% 10% 10% 7% $0 $1-5 $6-10 $11-20 $21-30 $31-50 $51-100 $100+ * Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer. Base: Those who downloaded apps on a tablet in the past year, N=524, Q. 7.2: About how much did you spend in total on apps on your wireless tablet in the last 12 months? 32
  • 34. 79% of iPad Owners Buy Apps, Compared to 73% of Android Tablet Owners Amount of Money Spent on Tablet Apps in the Last Year, by Operating System (iOS vs. Android) (% of Tablet App Downloaders) 27% 21% iOS Tablet Owners Android Tablet Owners 14% 14% 14% 13% 12% 12% 12% 11% 10% 9% 8% 8% 8% 7% $0 $1-5 $6-10 $11-20 $21-30 $31-50 $51-100 $100+ * Based on estimated U.S. Internet population data (ages 8-64) from the U.S. Census Bureau and eMarketer. Base: Those who downloaded apps on a tablet in the past year, N=524, Q. 7.2: About how much did you spend in total on apps on your wireless tablet in the last 12 months? 33
  • 35. 61% of Tablet Users Have Purchased Any Type of Digital Content on Their Tablet Content Purchased for Tablet (% of Tablet Users) Includes any Any Type of Content 61% of the categories Single Issue Digital Subscript. below Magazine 20% 19% 39% Reading Digital book 35% Material Digital newspaper subscription 15% Full length movie 26% Video Material Full length TV show 18% Base: Wireless tablet owners/users, N=710. Q.7.12.1: Which of the following content have you purchased on your wireless tablet? Select all that apply. 34
  • 36. Top Paid Content Areas Are Entertainment, Sports and Weather Types of Tablet Content Paid For (% of Tablet Users) Entertainment 8% Sports 6% Weather 6% Shopping 5% Fitness and Health 5% News 4% Business/Professional 4% Fashion/Beauty 4% Travel 4% Finance 4% Lifestyle 3% Reference 3% Base: Wireless tablet owners/users interested in accessing content on their tablets, N=692. Q7.10A: What types of wireless tablet content have you paid for on: (1) mobile web or (2) in an app? Select all that apply. 35
  • 37. Tablet Users Increasingly Prefer Free Apps with Ads vs. Paid Apps Preference of Tablet App Business Model (% of Tablet Users) 2011 2012 54% 40% 30% 19% 19% 13% 12% 15% Pay Slightly More for Pay Slightly Less for Free App with Ads Not Sure App with No Ads App with Some Ads Base: Wireless tablet owners/users, N=710. Q7.12.2: How would you prefer to access apps on your wireless tablet? Please choose only one. 36
  • 38. Consumers Continue to Prefer a Variety of Content Bundles and Payment Options Purchase Type Preferences for Paid Content (% of Tablet Users) Standalone online subscript. Bundled with offline sub. at added cost One-time online purchase Newspaper 38% 27% 36% Magazine 39% 24% 37% TV Show 31% 23% 46% Base: Wireless tablet owners/users, N=710. Q7.12.3: For the following types of content, how would you most prefer to purchase it on your wireless tablet? 37
  • 39. Tablet Ads Are More Impactful on Purchasers of Tablet Content Opinion of Tablet Advertising on Apps & Mobile Web (% of Tablet Users) 39% Same as Internet Ads 42% 37% Hard to Ignore 47% 33% Eye-Catching 47% 29% Tablet Owners Unique & Interesting 40% (N=710) 28% Relevant 41% Tablet Content Buyers 27% Motivates me to Purchase Products (Newsp., Mag., TV, 39% Book, Movie) 26% (N=434) Motivates me to Research Products 37% Base: Wireless tablet owners/users, N=710; Tablet owners/users who bought any content, N=434. Q.7.11 In your experience, which of the following describes tablet advertising on apps and the mobile web? Select all that apply. 38
  • 40. Heavy* Two- and Three-Screen Multitaskers Are Also More Positive About Tablet Ads Opinion of Tablet Advertising on Apps & Mobile Web (% of Tablet Users) 39% Same as Internet Ads 42% 43% 37% Hard to Ignore 42% 44% / 33% Eye-Catching 40% 39% Tablet Owners 29% (N=710) Unique & Interesting 34% 37% 28% Relevant 37% Heavy* 2-Screen Multitaskers 38% (TV+Phone/Tablet) 27% (N=243) Motivates me to Purchase Products 32% 37% Heavy* 3-Screen Multitaskers 26% (TV+PC+Phone/Tablet) Motivates me to Research Products 34% (N=222) 35% * Note: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage than the mean value. Base: Wireless tablet owners/users, N=710;. Q7.11 In your experience, which of the following describes tablet advertising on apps and the mobile web? Select all that apply. 39
  • 41. Tablet Content Buyers Are More Likely to Purchase or Research After Seeing Ads Action After Seeing Advertisement On Tablet in Last Six Months * (% of Tablet Users) Made a Purchase 38% 54% Researched a Product 29% 38% Clicked On Ad 23% 30% Tablet users (N=710) Used a Special Offer or Coupon 20% 28% Tablet Content Buyers Visited Product Website 19% 25% (Newsp., Mag., TV, Book, Movie) 15% (N=434) Gone to a Product/Business Facebook Page 20% * Note: ‘Made a Purchase’ includes: on a tablet, PC, mobile phone, at a store or by phone; ‘Research a Product’ includes: looked at a professional review and researched a product/service/brand/business on a search engine Base: Wireless tablet users, N=710. Tablet owners/users who bought any content, N=434. Q. 7.11A: What have you done in the last 6 months as a result of seeing an advertisement on a tablet? 40
  • 42. Heavy* Multi-Screen Multitaskers Are Also More Likely to Take Action After Seeing Ads Action After Seeing Advertisement On Tablet in Last Six Months1 (% of Tablet Users) 38% Made a Purchase 45% 50% 29% Researched a Product 32% 36% / Clicked On Ad 23% 29% 28% Tablet users (N=710) 20% Used a Special Offer or Coupon 28% Heavy* 2-Screen Multitaskers 29% (TV+Phone/Tablet) 19% (N=243) Visited Product Website 23% 24% Heavy* 3-Screen Multitaskers 15% (TV+PC+Phone/Tablet) Gone to a Product/Business Facebook Page 23% (N=222) 26% [1]: ‘Made a Purchase’ includes: on a tablet, PC, mobile phone, at a store or by phone; ‘Research a Product’ includes: looked at a professional review and researched a product/service/brand/business on a search engine. * Note: “Heavy” users are defined as those who use two or three screens simultaneously for a greater percentage of time than the mean value. Base: Wireless tablet users, N=710. Q. 7.11A: What have you done in the last 6 months as a result of seeing an advertisement on a tablet? 41
  • 43. Tablet Users Heavily Research Products Across All Ad Categories Products Researched On Tablet in Past Six Months (% of Tablet Users) Consumer Electronics 37% Restaurants/Fast Food 36% Media and Entertainment 35% Retail and Apparel 35% Food and Beverage 30% Sports/Recreation/Hobbies 30% Travel Service 30% Personal Care and Beauty 28% Automotive (incl. Parts) 25% Health, Healthcare and Pharma 24% Fin.Services, Insurance, Real Estate 23% Telecom., B2B/B2C Services 22% Home Furnishings 21% Base: Wireless tablet owners/users, N=710. Q.7.14 Which of the following products did you (research, purchase) on your wireless tablet in the last 6 months? 42
  • 44. Tablet Users Bought an Avg. $359 in Products From Tablets in Last 12 Months Products Purchased From Tablet in Past Six Months (% of Tablet Users) Media and Entertainment 22% Retail and Apparel 21% Consumer Electronics 19% Personal Care and Beauty 17% Restaurants/Fast Food 16% Users Spent an Avg. Food and Beverage 15% Travel Service 13% $359 Sports/Recreation/Hobbies 11% Purchasing Products Fin.Services, Insurance, Real Estate 10% from Tablets in the Last 12 Months Home Furnishings 10% Health, Healthcare and Pharma 9% Telecom., B2B/B2C Services 9% Automotive (incl. Parts) 7% Base: Wireless tablet owners/users, N=710. Q.7.14 Which of the following products did you (research, purchase) on your wireless tablet in the last 6 months? Base: Wireless tablet users who have purchased products, N=357. Q.7.15 About how much did you spend in total on purchasing products from your wireless tablet in the last 12 months? 43
  • 45. Monetization: Preferences for Tablet Advertising and Purchasing Content • The appetite for app downloading remains strong. In the past year, 96% of tablet users download apps and averaged 22 apps downloaded. • Paid apps account for 23% of all apps downloaded in the past year. • iTunes and Amazon are the preferred app purchase channels. • 72% of tablet app downloaders have paid for apps in the past year with the top paid apps being in entertainment, sports and weather. • 61% of tablet users have purchased any sort of content. • Both content buyers and two- and three-screen multitaskers view tablet advertising more favorably than tablet users, overall. • Tablet ads are driving tablet users to action with 38% having made a purchase after seeing a tablet ad, and the average tablet user buying $359 worth of products from their tablet in the past year. 44
  • 46. Summary Findings: Six Key Takeaways 1. Tablet usage is exploding; 31% of the U.S. internet population, ages 8-64, uses a tablet, up from 12% in 2011 and projected to rise to 47% by early 2013. 2. Tablets have become embedded in people’s lives; the majority of tablet users are on their tablets several times a day, averaging 14 hours per week. 3. Content consumption continues to dominate tablet usage with 94% of tablet users accessing content & information regularly, and nearly three-quarters of tablet users accessing content at least daily. 4. Tablet users have an appetite for paid content; 72% of tablet users have paid for tablet apps in the past year, and 61% of tablet users have purchased any tablet content in the past year. 5. After seeing tablet ads, tablet users are driven to actions, including research and product purchase. Tablet users spent an average of $359 purchasing products using their tablets in the past year. 6. Tablet content purchasers and cross-platform tablet users are more positive about tablet ads and are more likely to purchase products from their tablets. 45
  • 47. Contacts Eleanor Powers SVP, Research & Strategy Online Publishers Association (212) 204-1489 epowers@online-publishers.org For press inquiries, please contact: Emily Peck Kwittken & Company (646) 747-7149 epeck@kwitco.com 46