This document discusses integrating fax capabilities with electronic medical record (EMR) systems. It begins by noting that fax remains a primary means of communication for many physicians. It then explores why fax continues to be relevant in healthcare due to its ability to transmit complex information, ubiquity, security, and addressability. The document outlines benefits of integrating fax with EMRs such as improved productivity, cost savings, and security. It provides an overview of various integration methods and fax software solutions from OpenText that can integrate with health information systems. In closing, it highlights a success story of a large hospital system that integrated OpenText's RightFax solution with its EMR to meet compliance requirements.
The University of Kansas Hospital is one of the US’s leading academic medical centers. The hospital provides clinical experience and residency positions for students using a multidisplinary approach to patient care. Nationally ranked in US News Best Hospitals for 2011-2012 for Cancer, Cardiology & Heart Surgery, Ear Nose & Throat, Gastroenterology, Nephrology, Pulmonology specialties and #1 for Kansas City Missouri
To manage the weekly transfer of thousands of medical files, they relied on dozens of fax machines, multi-function devices, and fax servers. Different faxing methods across the organization created lots of challenges. Including services delays, labor intensive security, costly supplies and hardware and lacked integration.